Everything is OK, but the room is very hot. We were roasted. The air-conditioning system was broken. We contacted the reception and services. But they said the cooling system has been off. I was not satisfied at all.
Extremely stylish and clean hotel The staff is friendly. Hotel facilities were good.... near the holy shrine. The quality of food was average. breakfast was good The air conditioning was good. The bathroom was disinfected The housekeeping group was perfessional.
This hotel was a disaster, rude staff in front desk but polite ones in restaurant. The manager of hotel escapes from Passengers, and don't answer the requests and deep problems. He is irresponsible. This hotel is not 4 star and it's a lie. Do not trust the images and choose another hotel for your travel.
Almas hotel is very expensive in trade of provided quality. The room service is on time but the schedule of lunch and dinner is disaster. The small restaurant in basement floor will give you a sense of prison. Number of people which serve you in restaurant is very low and will make long queue. Invoicement is full of mistakes and you must check them very carefully. Free internet is a joke and you must pay at last day unfortunately. Almas hotel is not even a normal hotel.
I spent 3 nights with my family in a quiet and enjoyable stay in the hotel. The hotel was excellent and tidy. The behavior of the staff was very good. I was very satisfied with the choice of this hotel.
سلام اولین ایرادات هتل فاصله بین دستشویی و انتهای فرش اتاق بود که باید برای رفتن به دستشویی کفش میپوشیدی. دومین ایراد هتل داشتن پارکینگ مزاحم بود که مجبور بودی به نگهبان کلید ماشین رو بدی. نبود چایی ساز به تعداد لازم، بطوریکه ما ۳ شب اقامت داشتیم تو هتل شب آخر برامون چایی ساز آوردن. درخواست دمپایی کردیم، دمپایی رو شب اخرم بهمون ندادن.این دیگه واقعا اعجوبه اس تو هتل 4 ستاره. از خوبی های اتاق مون هم اینکه ی بالکن بزرگ داشت، خیلی عالی بود. و در آخر، بدلیل بند اول و بند دوم : این هتل دیگه انتخاب من نخواهد بود. شما فکرشو بکن برای رفتن به دستشویی باید ی بار کفش یا دمپایی بپوشی در بیاری بعد دوباره دمپایی دستشویی بپوشی. Hi The first drawback of the hotel was the distance between the bathroom and the end of the room carpet, which you had to wear to go to the bathroom. The second drawback of the hotel was the annoying parking lot that you had to give the car key to the guard. There was not enough tea maker, so we stayed 3 nights in the hotel to bring us a tea maker last night. We asked for slippers, they did not give us the slippers last night. This is really a miracle in a 4-star hotel. One of the good things about our room was that it had a big balcony. And finally, because of the first and second paragraphs: this hotel will no longer be my choice. Do you think that in order to go to the bathroom, you have to wear shoes or slippers, then you have to wear toilet slippers again.…
First of all I have to say that I really, really regret going to this hotel. for some reasons: 1. The quality of the hotel's double rooms is very low. 2. Some rooms have damp ceilings. 3. The windows of the rooms facing the street are mostly broken and in winter you have to use the heater inside the room. 4. The quality of the beds is relatively low. 5. The quality of dinner service is low due to the small number of staff and almost 70% of the menu is not provided. 6. In general, I do not consider this hotel as a 4-star hotel and I can give it 2 stars with kindness.
Warm hospitality, polite staff, nice price during COVID, nice rooms, location. I liked the reception administrators, they were friendly and smiling. I am very happy to stay at this hotel! For me personally, it's in line with my preferences, regularization, commercialization, everything is very good.
Tiny rooms, corrupted air conditioning, terrible food They give us a room without any window The room had just iranian bathroom Reception is rude and unprofessional If you want to stay in mashhad, my recommendation is Medinah al reza hotel and almas novin in cheap hotels.
that was the first time i went to this hotel for two days 1- at first my room wan in front of cleaner room!!! 2- when i want to drink water i found the mug was so dirty !!! they changed it politely 3- toilet flush was destroyed to the end of two days 4- Bathroom Hose was destroyed !!! they changed it politely 5- you can set air condition system only base of warming 6- i woke up every morning with sound of cleaners!!!!!!!!!! 7- breakfast at first day didnt charged about some foods 8- they had only beautiful appeareance 9- tea service calculated about 170000RIA of course they gave me my room at 12:00 in first day and they were so polite and hotel appeareance was so beautiful but im not the hotel room tester i pay money to be easy at hotel that when you go to apartement hotel is more cheaper !!! 10- a usual hooka with a dark and usual place in 5+floor was 600000 RIA…