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Almas Hotel 2

Traveler (75)
Room & Suite (53)
Dining (44)

About

Location
Cleanliness
Service
Value
The 5-Star Almas Hotel ‘2’ in Mashhad-Iran incorporating luxury and elegance Opened in March 2017. Room Types: Total 215 Rooms and suites including: 4 Honeymoon Suites, 24 Imperial Suites, 15 one-bedroom Suites, Six Presidential Suites, 15 Interconnecting Rooms, 15 Triple Rooms,136 Double & TWN Rooms. Other Amenities: Lobby, Lobby lounge, Coffee Shop Firoozeh Restaurant, Panorama Revolving Rooftop Restaurant Roof Garden Restaurant & Café . Almas is a Persian word for diamond, and Almas Hotel “2” is a window on eight of world’s civilizations: Ancient Rome, Russia, Thailand, India, Arabia, Turkey, Africa and Iran. This hotel narrates the tale of eight Diamonds representing these eight civilizations which are personified in the architectural redesigning of each floor of the hotel. Almas Hotel (2) will create a novel experience and unforgettable sweet memories for the guests. Immerse yourself in the vibrant atmosphere of Almas Hotel (2) and indulge yourself in complete luxury.
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Property amenities
Pool
Room service
Free parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
64Reviews
173Photos
2Q+A
4Room tips
Traveler rating
  • 35
  • 13
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  • 8
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Popular mentions
I loved everything about this hotel except the reception staff, they are unprofessional and not well trained to meet 5 stars hotel standards. Other then that, i really enjoyed my stay there. The lobby is so luxurious. Same for the elevators. They have different types of rooms.
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Response from HassanM2882, General Manager at Almas Hotel 2
Responded today
Dear Ghadi Warm Greetings from Almas "2" Hotel. Mashhad-Iran Hereby; I would like to thank you very much for your very nice and also constructive comments. The Reception issue had been discussed with deep concern with Front Office Team. I will assure you that such an unprofessional attitude will never happened again and our training team will fix it.Our aim is to deliver the best Service Culture to our guests by all our colleagues Once again I am highly appreciating your comments and wish to see you again in our hotel. Warm Regards Hassan Mohammadi General Manager
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The restaurant at 17th floor was toooo warn (poor air conditioning), as we couldn’t finish our breakfast! There weren’t enough tables to sit and eat, it is a crowded hotel! But the breakfast items were really good.
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Response from HassanM2882, General Manager at Almas Hotel 2
Responded 1 week ago
Dear Ms. Nasrin Warm Greetings from Almas Hotel '2' ,Mashad-Iran I have received your comments and reviewed it with concerned head of department.We will definitely use your constructive comments and fix our service delivery issues and defects Once again we are appreciating your constructive comments.We wish to see you again in our hotel in order to make better staying experience. Warm Regards; Hassan Mohammadi General Manager
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Good and kindly starf wery nice pool and good berekfast and good location Just some room havent a good view But the room its cliens and comftuble But i thingh hotell need 1 smol kindergarden for take the childs wery good for parenc
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Response from HassanM2882, General Manager at Almas Hotel 2
Responded 1 week ago
Dear Mr. Ehsan Jafari Warm Greetings from Almas Hotel '2'. Mashad-Iran. I would like to thank you very much for your very nice comment about our hotel. We wish to continue delivering the same service culture to all our guests beyond their expectations. Once again we are appreciating your support and wish to see you again in our hotel. Warm Regards; Hassan Mohammadi General Manager
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The Lobby of Hotel is eye catching and beautiful , rooms are stunning and well designed and have a high quality 5 star iranian hotel's standards but when it comes to bathrooms , well it has nothing to do with the quality and tidiness of rooms. the bathroom cleanliness and
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Response from HassanM2882, General Manager at Almas Hotel 2
Responded 2 weeks ago
Dear Mr. Hussein Warm Greetings from Almas Hotel '2'. Mashad-Iran. I would like to thank you very much for your very constructive comments about our hotel. I have discussed your comments with our head of departments with deep concern. An effective training will be run for all Housekeeping and Food & Beverage staff to fix the service delivery issues mentioned from your end. I will assure you that our guests will receive totally different service culture in the very near future. Once again I am appreciating your support and wish to see you again in our hotel. Warm Regards; Hassan Mohammadi General Manager
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+1
Came here for one night thinking it was a 5* hotel, nonetheless it was the worst hotel ever, first of all I was promised shuttle service to the shrine, which only exists during special occasions, 1. The 17th floor restaurant; got there at 3 pm and was told to hurry up and
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Response from HassanM2882, General Manager at Almas Hotel 2
Responded 3 weeks ago
Dear Mr. َKatebi; Warm Greetings from Almas Hotel '2' ,Mashad-Iran I have received your comments and reviewed it with related head of department with deep concern.We will definitely use your constructive comments and fix our probable service delivery issues. Once again we are appreciating your constructive comments and We wish to see you again in our hotel. Warm Regards; Hassan Mohammadi General Manager
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All photosTravelerRoom & SuiteDining Pool & Beach
Double room
My room, No.1007
Photo provided by managementAlmas Hotel 2
Double Room, Safavid Iran
Photo provided by managementAlmas Hotel 2
Imperial Suite, Roman Style
Photo provided by managementAlmas Hotel 2
One Bedroom Suite, Arabic Style
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Dear Mr. Mohammad Warm Greetings from Almas Hotel '2' First of all I would thank you very much for choosing our Hotel. Further to that kindly provide me below information: -How Old are your Children? -Do They Need Extra Bed or Separate Room? -Your Arrival & Departure Date? By providing above info. I will be get back to you soon about your request. Warm Regards Hassan Mohammadi General Manager
0 votes
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Dear Mr. Awf A. Thank you for choosing Almas Hotel ‘2’; Honeymoon suite is available for the requested dates , please let us know how we can contact you.
1 vote
"Upper floors are better"
"Imperial rooms are more beautiful and cost effective."
"There are different rooms in different decorations (Arabian, Russian, Thai, African ...) check thier website"
"13floor-swit"
LOCATION
IranRazavi Khorasan ProvinceMashhad
NUMBER OF ROOMS
215
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