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Novotel Lombok

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#2 of 11 Hotels in Kuta
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Lombok
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1,760 Reviews from our TripAdvisor Community

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Showing 1,162: English reviews
Reviewed November 3, 2014

Stayed 6 nights for a business trip, brought along my parents to enjoy Lombok. Unfortunate room, facing the lagoon which was dry for this season, and the room was not having a good soundproof wall that I could hear people walked, talked, even took a shower next to our room. The air conditioner was terrible that it was leaking, already...

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Helpful?
Thank Zee90
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Zee90. Greeting from Kuta, Lombok! Thank you for taking the time to share your feedback in the Trip Advisor regarding your recent stay at Novotel Lombok and we wish to thank you for your gracious comments about our associates. On the other hand, we are deeply disappointed that your stay was blemished by the unpleasant experiences referred to in...

Stevenage, United Kingdom
Reviewed November 3, 2014

We had an excellent 5 night stay in one of the villas. Positives; Lovely villa with a nice terrace Good beach Nice pools Excellent service Great breakfast General ambience Negatives; 5 start resort so obviously a bit dearer than eating in a warung in town - no idea why people are surprised by this No taxis after 10pm to get...

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Helpful?
2Thank hummer_m
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear hummer_m. Greeting from Kuta, Lombok! Thank you for your wonderful review on Tripadvisor. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us and we shall try to keep up the good work. Once again thank you for staying with us...

Jakarta, Indonesia
Reviewed November 2, 2014

The point is that the hotel is like a bunker far from the village of Kuta. It enjoys a wonderful beach. It's really nice to have rest in the "gazebo", watching at the sea. Inside, there's also 3 swimming pool but only one is really used, because the 1rst one is for young kids (40 cm), and the big one...

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Helpful?
1Thank VeroL44
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear VeroL44. Greeting from Lombok Islands! Thank you for choosing Novotel Lombok to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. Your comments on our Food & Beverage are well noted as they assist us to improve. Rest assured that immediate actions have already being acted upon by our respective...

Jakarta, Indonesia
Reviewed October 30, 2014 via mobile

The hotel is located in a peace area, far from the crowded. Nice hotel, big room, clean, comfort, nice pool, good breakfast and most of all, the beach is very beautiful. The children cannot stop playing in the water even their skin getting darker.

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Helpful?
Thank MFPaulina
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear MFPaulina. Warm greetings from Lombok Islands! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are delighted to read that you enjoyed your stay and wish to thank you for your compliments on our products and facilities. I have shared these to the...

Jakarta
Reviewed October 28, 2014

Even though the place is far from city center and airport, this hotel offers pick up service that can easily arrange before your stay. We spend 3 nights here. We chartered motorbike at the hotel lobby to visit several beaches nearby. Environment is quite really good for resting. The service also good for newlyweds. They also offers breakfast on the...

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Helpful?
Thank Nina V
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Nina V. Greeting from Kuta, Lombok! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us and...

Kuala Lumpur
Reviewed October 26, 2014

I spent the weekend with a few of my girlfriends in Novotel, Lombok and it was great. Well, almost perfect. The rooms were of reasonable size and the was quite clean. The exterior and landscaping was beautiful and we couldn't resist taking pictures around the hotel. The hotel restaurant was awesome and we totally enjoyed the food there. The service...

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Helpful?
Thank Jacqueline F
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Jacqueline F. Warm greetings from Lombok. Islands! Thank you for taking the time to share in the TripAdvisor your experience in relation to your recent stay at Novotel Lombok. We would like to apologize to our short-comings that you highlight during your stay. Your remarks and suggestions are much appreciated as they help us improve both our service and...

Reviewed October 18, 2014 via mobile

Its a lil bit far from everything. This place is a gem . It has its own private beach on kuta . Its good for couples or family who wants to relaxs . Not for party go-ers . If you want to eat outside you may rent a bike . Its about 1km from the main strip. Overall you pay...

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Helpful?
Thank Farahaidamd
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Farahaidamd. Warm greetings from Lombok Islands! Thank you for taking the time to share your feedback in the Trip Advisor regarding your recent stay at Novotel Lombok and we are delighted to read that you had a wonderful stay with us. Your kind comments will inspire us more to further improve ourselves for our valued guests. Once again thank...

Singapore, Singapore
Reviewed October 16, 2014

We just got back from an amazing getaway in Lombok. The hotel is beautiful and uniquely laid out. We loved the semi private pools and the villa was amazing! Kids could jump in the pool anytima and we could keep on relaxing. Beach is beautiful with small hills near by to climb for beautiful view. Surfing is just around the...

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Helpful?
Thank Katja O
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear 5Ottos. Warm greetings from Lombok Island! Thank you for choosing Novotel Lombok to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us...

Perth, Australia
Reviewed October 16, 2014

One of the best places we have stayed in a long time . We upgraded to a private villa with a pool which was sensational . The villas are spacious lovely bathroom and the aircon was great. The staff and service were second to none and most people would love the resort. Don't be afraid to venture out to the...

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Helpful?
1Thank Ronzo50
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear Ronzo50. Warm greetings from Kuta, Lombok! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are very glad that your trip had been enjoyable and your stay pleasant. Your kind comments will inspire us more to further improve ourselves for our valued guests....

Sydney, Australia
Reviewed October 13, 2014

Lovely hotel. Grounds were beautiful. Room was great. Beds comfortable. Good place for honeymooners. No walking distance anywhere. Tend to stay in hotel for all meals unless you hire a driver to take you out. Only drawback, not good for people with walking difficulties, in wheelchairs or elderly if staying on third floor, only steps no lifts. Overall had a...

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Helpful?
Thank 2014holidayfun
Novotel_Lombok_GM, Front Office Manager at Novotel Lombok, responded to this review

Dear 2014holidayfun. Greeting from Lombok Islands! Thank you for choosing Novotel to spend your holidays and for taking the time to share your experiences regarding your recent stay with us. We are indeed delighted that Novotel Lombok left such a good impression on you. We are of course delighted that overall you had an enjoyable experience with us and we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child. ... more   less 

Additional Information about Novotel Lombok

Address: Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Kuta
Price Range: $96 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lombok 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
Novotel Lombok Hotel Lombok
Lombok Novotel
Novotel Lombok Kuta
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Lombok staff and other travelers.
38 questions
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Questions? Get answers from Novotel Lombok staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a garden view room to ensure a place to dry wet togs”
MelMNSW, 2 weeks ago | Read review
“we stayed on the ground floor with a balcony out the front, very peaceful and private.”
C6531TOlisa, 4 weeks ago | Read review
“Go for villa than terrace room.”
Travel_freak_mas, Feb 27, 2017 | Read review
“Anything but a superior room”
traveller123WA, Feb 11, 2017 | Read review
“Beach Villas are the best option if you can afford it”
  • Pool Villa
  • Beach Front Villas Room 602
DerekCobra, Jan 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question