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Novotel Lombok

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#2 of 11 Hotels in Kuta
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Lombok
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1,742 Reviews from our TripAdvisor Community

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Kobe, Japan
Reviewed 2 days ago NEW

Review collected in partnership with Novotel Hotels
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Helpful?
Thank dfkobe
Perth, Australia
HOTEL’S FAVORITE REVIEW
Reviewed January 12, 2017

We stayed at the Novotel recently for a family holiday and birthday celebration. After a busy year our stay here really helped us have a really relaxing holiday in what is a very natural and beautiful environment. Some of the best sunsets you will see anywhere - I felt we were at the edge of the world. Loved sitting on...

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Helpful?
1Thank markawake
About Hotel's Favorite Review
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Markawake, Warmest greeting from Lombok Island! Thank you for choosing Novotel Lombok Resort & Villas to spend your well deserved family holiday and for taking your precious time to share your experiences regarding your recent stay with us. We are delighted to hear that you enjoyed your stay and we wish to thank you for your compliments on our...

Kuala Lumpur, Malaysia
Reviewed 4 days ago NEWvia mobile

We spent 4 nights in this resort. Housekeeping was eccentric. We had to call for another towel everyday. Some days they don't replenish our drinking water. Sometimes they don't replace the bath mat. However, everytime we complained they're very nice and apologetic. Like when we ordered room service and the food came one and a half hours later. Apologise, apologise....

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Helpful?
Thank Bojangly
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review

Dear Bojangly, Warmest greetings from Novotel Lombok Resort & Villas! Thank you very much for choosing our resort to spend your valuable holiday and for taking your precious time to share your experiences regarding your recent stay with us. We are delighted to hear your compliment on our spa, food and the design of our resort. On the other hand,...

Reviewed 1 week ago via mobile

Delicious food and perfect hospitality in the special and romantic place the wide ocean view of lombok. Keep the best performance forever. Good job. Lombok is special place for vacation or honeymoon and novotel provide the best perfomances in services for every guest.

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Helpful?
Thank IrmaMarta
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review

Dear Ms. IrmaMarta, Warmest greeting from Novotel Lombok Resort & Villas! Thank you very much for taking your precious time to write the feedback on your recent stay with us. I am delighted to hear that you enjoyed the stay and you also had a great impression of our food and warm hospitality. I will share your comments with our...

Penang Island, Malaysia
Reviewed 2 weeks ago

Hotel is secluded, with its own beach front. The rooms are big, with queen size beds [i think]. It has a secluded feeling about the place, so a great place to get away to chill and do some brain storming sessions. If you don't drive then, you will need to either rent a bike to move around the area or...

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Helpful?
Thank ezlle
Novotel_Lombok_GM, General Manager at Novotel Lombok, responded to this review

Dear Ms. Ezlle, We very much appreciate your comments and thank you for taking your precious time to evaluate your stay at Novotel Lombok Resort & Villas. It is always a great pleasure to receive feedback as yours. Thank you so much for your compliment on our beach, the room and our service. I will share your comments with our...

Omaha, Nebraska
Reviewed 2 weeks ago

I certainly can't give this resort a bad review. As long as you understand up front that this is not a Conrad Resort. It is a fabulous getaway spot for couples. Once again my airplane outran hot water showers!! The restaurant provided a very good salmon dinner after checking in. Breakfast the next morning was very good, but disregard the...

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Helpful?
Thank G8890AQthomasb
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review

Dear G8890AQthomasb, Warmest greetings from Novotel Lombok Resort & Villa! Thank you very much for your feedback on your recent stay with us. At Novotel Lombok, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. I am sorry for the inconvenience caused by bathroom door mat and drainage. Please rest...

Reviewed 3 weeks ago via mobile

Its a beautiful hotel with beautiful villas. The restaurant overlooks the beach and all of you can enjoy sunbath at hut. It called by beruga. Nice room ambience with private pool. Unique thing for stay with looks like buttler service from Dea. All in all, i really high attention for recommend this hotel to my colleagues. Two thumbs up!

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Helpful?
1Thank FARIDA_MARYANA
Jakarta, Indonesia
Reviewed 3 weeks ago

My first time here for office workshop. I am sure it is the only hotel near that area. It is secluded and very far neighbors. So you need to be able to drive motorbike, you can rent one somewhere or cars or bus. The hotel is clean and tidy. Atmosphere also very nice. The food is mediocre, need to improve...

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Helpful?
Thank elvaquere
Novotel_Lombok_GM, Manager at Novotel Lombok, responded to this review

Dear elvaquere, We very much appreciate and thank you for taking your precious time to evaluate your stay at Novotel Lombok Resort & Villas. It is always a great pleasure to receive feedback as yours. I will share your comments with our team and this shall serve as an encouragement to all of our staff as we strive to continuously...

Malaysia
Reviewed 4 weeks ago

The hotel is very close to airport but far away from Mataram city or the famous sengigi beach. Almost isolated and the nearby restaurants or shops are not walking distance away. The sasak villa we stayed was good, spacious, clean. Wifi strong throughout the property. The private beach is good, but the water not as clear as those in Gili...

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Helpful?
Thank Travel_freak_mas
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Travel_freak_mas Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with our Sasak Villa facilities. We particularly appreciate your comments as...

Reviewed 4 weeks ago via mobile

We had an amazing stay at the Novotel Kuta. Beautiful grounds and gardens, superb pool villa and hearty breakfast. There were kid movies running every night and nice walks to be had on and off the grounds. We hope to be back soon.

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Helpful?
Thank Eva L
Novotel_Lombok_GM, Executive Assistant Manager at Novotel Lombok, responded to this review

Dear Eva L Warmest greetings from Novotel Lombok Resort and Villas . Thank you for taking your precious time to share your feedback on your recent stay at Novotel Lombok Resort & Villas. I am delighted to read that you enjoyed your stay with us and that you were pleased with Beautiful garden and Breakfast experienced. We particularly appreciate your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Novotel Lombok is a 4 star resort located on the southern shore of Lombok, just 60 minutes from Mataram international airport. Featuring 102 beautiful rooms, suites, traditional Sasak and private pool villas set amongst tropical lush gardens, Novotel Lombok is the essence of relaxation and tranquility. While the children are entertained in our kids club, be pampered with a beachfront or in-spa treatment. Enjoy our four beachfront restaurants and bars, our four swimming pools and fitness centre. Enjoy entertainment and purchase local handicrafts at Novotel Lombok, along with a daily program of activities for both children and adults. Our water sports range from kayaking to scuba diving, or simple enjoy a walk along our private beach. Accommodation Options: Superior Room - King: Paradise awaits. Our Brand New Superior room is fresh and bright, combining modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 1 King and 1 Day bed. No Rollaway. Superior Room – Twin: Escape into tranquility. Our Brand New Superior twin room combines modern and authentic decor for a breathtaking Indonesian experience. Our rooms feature LAN internet, 32" LCD TV, in-room safe, mini bar. 2 Single and 1 Day bed. No Rollaway. Deluxe Room: Embrace freedom and calm. Our Brand New Deluxe King room is spacious and mixes modern decor, ergonomic comfort and total relaxation. Rooms are fully appointed including outdoor terrace to ensure memorable holiday. 1 King and 1 Day bed. No Rollaway. Sasak Villa 1 Bedroom: A unique experience combining relaxation and focus. Our traditional Sasak Villa treats you like a VIP, offering pool, garden or beach views. This villa showcase traditional decor and design, complimented with modern functionality. 2 adults, 1 child. Private Pool Villa 1 Bedroom: Designed with space & privacy where you can truly be yourself. Our private traditional Sasak villa offers an inviting and tranquil ambiance; relax on the terrace overlooking your private swimming pool and landscaped gardens. Up to 2 adults, 1 child. Private Pool Family Villa 2 Bedrooms: Relax in style and comfort. Our private traditional family Sasak villa adds space and privacy for the entire family with private en-suites for both bedrooms. Take a swim in your private swimming pool or simply read a book in the landscaped gardens. Up to 4 adults or 2 Adults, 2 child. ... more   less 

Additional Information about Novotel Lombok

Address: Mandalika Resort, Pantai Putri Nyale | Kuta Beach, Pujut Lombok Tengah, Kuta, Lombok 83111, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Kuta
Price Range: $91 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lombok 4*
Number of rooms: 102
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Also Known As:
Novotel Lombok Hotel Lombok
Lombok Novotel
Novotel Lombok Kuta
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Lombok staff and other travelers.
37 questions
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Questions? Get answers from Novotel Lombok staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go for villa than terrace room.”
 of 5 bubbles Travel_freak_mas, 4 weeks ago | Read review
“Anything but a superior room”
 of 5 bubbles traveller123WA, Feb 11, 2017 | Read review
“Beach Villas are the best option if you can afford it”
  • Pool Villa
  • Beach Front Villas Room 602
 of 5 bubbles DerekCobra, Jan 17, 2017 | Read review
“Villas look nice but ground floor family rooms were super comfortable”
 of 5 bubbles markawake, Jan 12, 2017 | Read review
“Villas are nice.”
 of 5 bubbles Planetkimchi, Jan 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question