If you are into to getting close to nature then this is a splendid place to go. The rooms offer a truly breath taking view over the forest on the mountains. The architecture of the place is very creative – and so is the gardening around the resort. Some details here and there are up for maintenance – probably due to a long shut down during Covid. The staff are just as fantastic as the surrounding nature – so plenty of reasons to go to Phu Chaisai. This was our second visit to Phu Chaisai – and we will come back again.
Sprawling compound with big rooms and villas. Accommodation mainly built by bamboo and comes with open balcony. Open to nature and of course, mosquitoes as well. No TV and no fridge on room. Not sure if it's due to covid with low footfall, my room 403 has a moudly smell. I had to ask for burner. Aligned with nature.
I stay one night with the family in the 2 rooms. The room is clean but aging as they were made by natural material. Not surprise that the hotel get natural friendly awards in the past as almost material used in the hotel made from wood. Staffs is friendly and very supportive. The view is superb for those who need to be under hug of natural. Food service is a bit costly but tasty. Breakfast is funny with conventional stove and pottery and the same delicious as they were made by natural. Overall experience here is impressive for me and the family. The winter time may be the right time to be here.
We stayed at the hotel for two nights. OK, we were told that they opened right now after the Covid season, but the price for the room (and all other services like restaurant, etc.) definitely aligns with European price, but does not align with the expected value. The houses seem quite old and essential parts like aircon are not working properly or noisy. As the hotel is quite far away from the city, it was disappointing that the pool is not in operation again. Also the breakfast was not very nice and the ingredients not protected against insects. We are giving a 2-star-rewiew because the hotel has a very nice view and unconventional location.
I heard a lot of good review in the past (may be 10 years ago) but i did not get a chance to visit until now. Disappointing!!!!!! View still beautiful but you could go to any of the cafe in Chiang rai to get the same view. Hotel Room : 3/10 old and outdated, the bath tab was old and rusty, the seal on the windows and doors are not in a good condition anymore so my room is full of bugs and many things are broken. We stay in mountain upper (which suppose to be an upgrade room type : ( Balcony : 2/10 View is good but all pillows outside were patched, very old and dusty. we can't really use the balcony due to mosquitos and the dirtiness of the pillow Bugs : if you love bugs, ants, mosquitos this is the place for you. We spray bug spray so much that i was afraid we would die with the bugs Staff : 2/10 not so keen to serve Breakfast : 6/10 very limited selection Room service : 5/10 : so expensive and the taste is just eatable - small quantity - 900 bath for 2 dishes. Again we won't complain if it's decent but my instant noodle was better. Swimming pool : 0/10 super dirty - not usable ice : 0/10 they charge 60 bath for ice and no fridge and no TV in the room Price : 0/10 Beware don't book ahead of time !!! i booked 2-3 months in advanced and found out on the day that i checked in that the price drop 30%, the hotel refused to adjust it !!!!! if the facility is good, i would let it go but with run down facility, this is a rip off…
The supposed NY Manager is nowhere to be seen, staff are on their own, acting with minimal care and a great lack of enthusiasm. Most of the rooms are infected with bugs that staff do not even bother to clear them out before the guests’ arrival, despite the very few guests in attendance. The pool is disgustingly dirty and in an absolute stage of abandon. The only good thing about this place was the remarkably good food. However, I would not recommend to order the chocolate lava cake, since they do not use a good quality chocolate, making a total disservice to this otherwise exquisite dessert. The hotel is actually located quite far from Chiang Rai town and about an hour or so to the White Temple and Blue Temple, so consider this if you had planned to go to these places easily from the hotel. We had a sad experience here, since one can tell how gorgeous once upon a time this place was so to witness the current decay is depressing, to say the least!…
Fantastic setting with panoramic views outside of the resort and instagram moments everywhere inside. Food is excellent with much of it local produce, service from all staff is perfect, there when you want them but not over the top. A real back to nature feel and great attention to detail everywhere. Pick up and drop off from airport went smoothly.
I had a week staycation at the resort with the very spacious room and mountainous views from the room and the balcony. The spa villa offered vrious choices of massages and treatments, greeted and served by the lady masseur. I also had the short trials around the resort during the days. Foods are fab, esp. the local northern ones. Resort staff are nice, well-trained and polite. Pretty much impressive. Will be back when possible, for sure.
Highlights: *Spectacular views of surrounding mountains. Beautiful view of sunrise with fresh air and nice weather. *Design harmonizes with nature. Blends into the mountain. Eco friendly -- even the beverage straws are made from freshly cut reeds. *Staff went beyond their duty. Unexpectedly, they spelled out a birthday message in flowers and leaves on the bed. *Resort is a 20-minute drive to the top of the mountain where the owners have a lovely coffee shop built in the same nature-friendly design. *Spa design was amazing. *The majority of staff are Ahka hill tribe. *The Jacuzzi on our balcony had strong jets and was relaxing at night. *A one-hour drive from the Golden Triangle and Mae Salong. *Beds have mosquito nets. Tip: Bring mosquito repellant. They are the size of birds.
I stayed in a Mountain View Cottage in December with a group of friends. I've stayed several times over a decade or so, and the past year + they've done some good upkeep and renovations. The charm of the original Phu Chaisai is back and it was a gorgeous place to end our Northern Thailand trip. Cozy, rustic, comfy and clean rooms with giant bathrooms and nice, locally-sourced amenities. Lovely grounds and gardens and nice hiking trails all nearby. At this price point it is a superb deal and a memorable stay in a lesser explored part of Northern Thailand. Great for couples and families.