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I waited to write the review to see if I would get any response from management about the situation that had occurred. We received none. We have family in Cd. Guzman and decided to stay at this hotel during out visit. First, I will discuss...More
Thank Vincent R
Response from Hotel_Fuerte_Real, Director de Relaciones con Clientes at Hotel Fuerte RealResponded November 7, 2017
Dear Vincent R.,
Thank you for your stay with us and for sharing your experience with fellow travelers. We were pleased to read you liked the size of the room and general comfort during your stay.
We are extremely alarmed by your statement regarding the...More
The stay was good. Hotel has a nice style to it with parking near the rooms. There are no elevators and there are three levels. Rooms are fairly plane and my bed was too soft. Overall, hotel is average, yet likely the best in Cuidad...More
We stayed two nights in different rooms because we checked out hoping to head back to Guadalajara but ended up staying.
Second night we had a problem with our room but was handled accordingly by management. Both rooms that we stayed in were nice and...More
Response from Hotel_Fuerte_Real, Director de Relaciones Públicas at Hotel Fuerte RealResponded April 19, 2017
Thank you so much for taking your time to share your experience with us. We're pleased you enjoyed your stay with us at Hotel Fuerte Real and are glad to hear the issue you encountered was properly solved. We are aware of the...More
PROS: I have stayed at this hotel several times and it continues to be the place of preference. Staff is extremely friendly and accommodating. Rooms are very big and comfortable. Management leaves two bottles of water daily. There is a restaurant serving a great breakfast...More
We stayed at Hotel Fuerte Real on a business trip to Cuidad Guzman, Jalisco. We rented 2 rooms (King size - Sencilla). The reservation process was not smooth as we never received the reservation confirmation via email after calling the hotel three times from the...More
Response from HotelFuerteReal, Director de Relaciones Públicas at Hotel Fuerte RealResponded August 3, 2016
Thank you for taking your time writing your review. We´re truly sorry your experience with us fell short of expectation. We´re alarmed by your statement regarding you never received confirmation for your reservation. Please know that we’re looking into it in order to...More
$59 - $71 (Based on Average Rates for a Standard Room)
Number of rooms
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