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Mandarin Oriental, Lago di Como

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Via Caronti 69, 22020 Blevio Italy
Update from hotel: This property is temporarily closed until 04/01/2022.Read more
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Traveler (327)
Room & Suite (134)
Dining (44)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 11/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

Location
Cleanliness
Service
Value
Travelers' Choice
With a breathtaking setting on the shores of Italy’s most famous lake, Mandarin Oriental, Lago di Como offers a seductive blend of Italian style, Oriental charm and natural beauty. Rich in histor y and incredibly private, the resort features elegantly-appointed guestrooms and suites with two secluded stand-alone villas, all nestled between a luxuriant botanical park and the placid waters of Lake Como. Guests can enjoy a selection of fine dining, the largest Spa in the area, and a variety of venues to host business events, exclusive parties and romantic weddings. Whether it’s for total relaxation or spending special moments with family and loved ones, the resort is an excellent starting point for exploring the charming towns and villages that dot Lake Como’s shoreline and for discovering the area’s many beautiful nature trails – making for a truly memorable Lake Como Experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Boating
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Paid wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Steam room
Baggage storage
Concierge
Butler service
Doorperson
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Additional bathroom
Desk
Dining area
Housekeeping
Coffee / tea maker
Minibar
Flatscreen TV
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
English, French, Spanish, Italian
162Reviews7Q+A11Room tips
Traveler rating
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Popular mentions
silvelim wrote a review Nov 16
St.John's43 contributions3 helpful votes
We booked a one night stay at Junior Suite in this property as an Mandarin Oriental Elite Member, as this is the only"luxury" option that is still open for business in Nov. We had spend over 30 night a year in Mandarin Oriental Property pre-covid and we continued to stay in Mandarin Oriental Hotel even during covid -19 pandemic. We had a early departure flight the next day, so we pre-ordered the in room breakfast the day before to have the breakfast delivered in our room at 715am as the hotel restaurant didn't start serving breakfast at 730am. We waited till 715 am but no one arrived. At 716AM, we received a call that the breakfast is delayed for another 15-20 min. At 725am, breakfast was still not ready, we then decided to leave. Call the front desk at 723am, no one picked up, called again at 730am, someone picked up, and asked them to send someone to help with luggage. Then breakfast show up at 740am, obviously, we had no time to consume them. Then the bellboy showed up at 741am , i specifically ordered the bell boy to put our luggage in our car that was parked beside the lobby, which walking distance is only 5 minute or less. When we get to our cars, no luggage was to be found, and the bell boy went missing. We are furious by this point, we complaint to the front desk but they accused us of ordering the breakfast too late, we ordered it at 10pm the night before, we were told by the in room dining, and double confirmed that the breakfast is to be served at 715am, we weren't told they couldn't serve it at that time. We also complaint where the bell boy is, the front desk getting more arrogant by this time. I was showed an printed invoice of X amount at check out but I asked for a receipt, but the front desk it would take her time to do so , and she said she would send me by email, as we were pressed on time, i have no choice to believed her, but when I got the receipt in the mail, it was Y amount. This is cheating I have also selected the elite benefit of daily bottle at checked in but we never received it, another way to cheat their loyal customer. The location of the property is at the worst part in the lake como. We tried the restaurant on the day we checked in, it take over 20 minutes to get a burger served to us when there is no customer at all in the restaurant. We thought it would be delicious given the time it took to cook, but it was utterly tasteless. The room decor is the ugliest i have stayed in MO property. We asked for heater in the room at 5pm, didn't received it till 1015pm in the room.Everything is just painstakingly slowed to get things done in here. They also didn't refill the bathroom amenity during turn down either. The bed is the worst bed out of all the hotel I stayed in Italy in this trip including FS Milan, Aman Venice, La Fermontina, Rocco Forte Torra Maiza I am paying over 1500 euro and the service you get is comparable to a one star hotel, this is absolutely unacceptable . I have complained to the general manager, deputy manager, and global sales director of europe, and no one ever replied back to me. Only the personal assistant of general manager reply and she didn't even offer any apology and claimed this is their standard of service. Is this how they treat a loyal MO guest? If so, you have finally convince me to take my business elsewhere SO FOR FUTURE GUEST PLANNING TO STAY AT LAKE COMO, YOU HAVE BEEN FOREWARNED, AND PLEASE DO NOT STAY AT THIS PROPERTY
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Date of stay: November 2021
Cleanliness
Service
Sleep Quality
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PB wrote a review Nov 6
Dubai, United Arab Emirates329 contributions75 helpful votes
+1
We have booked a lunch in CO.MO on our way to Bellagio and it was the best decision ever! The hotel is like living in a fairy tale! I visited few MO in my life but this is for sure the most magical i have been in! From the welcome to the departure everything is just perfect! The lunch was amazing, service professional and friendly, the view from the terrace breathtaking! We asked for a site inspection of the rooms and we were amazed from the decoration and the space, lovely balconies overlooking at the lake! They have different villas so it depends on the villas the rooms have different decor! For sure a dream hotel, words can describe the magic of the place! For sure the best place to stay in lake Como!
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Date of stay: September 2021Trip type: Traveled as a couple
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docGamba wrote a review Oct 2021
Roswell, Georgia220 contributions96 helpful votes
Hard for me to describe this place. It is the ultimate in luxury. If you could stay at this hotel in any city you would give it a top rating but the fact is has this wonderful location makes extra special. Come here if you want to get away from all the hustle and bustle of a city. The service provided is second to none. The entire staff here are hospitality professionals and cater to make a stay not memorable but relaxing. The food in the restaurants are excellent.
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Date of stay: October 2021
1 Helpful vote
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Antonello A wrote a review Oct 2021
1 contribution
We had a great afternoon, sipping some prosecco on the terrace of the hotel. Beautiful hotel, with most amazing views of the lake. The autumn sun was still shining in the afternoon. Thanks so much to DANIELE to have left us with great memories for my son Can Luca! Antonello
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Date of stay: October 2021
Service
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fam4luv2travel wrote a review Oct 2021
Zurich, Switzerland45 contributions59 helpful votes
Check in was slow as there was only one person checking guests in, but after that the experience was as I come to expect from MOs. We had a beautiful suite with a view of the lake and the property was a nice size for our dog and 12 year old girl. A nice variety at breakfast and the dinner atmosphere was amazing. They had heated terraces that enabled all the guests to sit outside and enjoy the view. The Asian fusion menu was excellent. Been wanting to come for a while and got delayed due to covid so am happy we finally made it.
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Date of stay: October 2021Trip type: Traveled with family
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PRICE RANGE
$583 - $1,770 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casta diva hotel blevio
FORMERLY KNOWN AS
Casta Diva Resort & SPA
LOCATION
ItalyLombardyLake ComoBlevio
NUMBER OF ROOMS
75
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Frequently Asked Questions about Mandarin Oriental, Lago di Como
Which popular attractions are close to Mandarin Oriental, Lago di Como?
Nearby attractions include Basilica di Sant'Abbondio (3.5 miles), Cathedral of Como (Duomo) (2.9 miles), and Lago di Como (2.5 miles).
What are some of the property amenities at Mandarin Oriental, Lago di Como?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Mandarin Oriental, Lago di Como?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mandarin Oriental, Lago di Como?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mandarin Oriental, Lago di Como?
Yes, free parking is available to guests.
What are some restaurants close to Mandarin Oriental, Lago di Como?
Conveniently located restaurants include Toast & Roll, Passion Como, and Piazza Roma Ristorante Como.
Are there opportunities to exercise at Mandarin Oriental, Lago di Como?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Mandarin Oriental, Lago di Como have an airport shuttle?
Yes, Mandarin Oriental, Lago di Como offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Mandarin Oriental, Lago di Como have airport transportation?
Yes, Mandarin Oriental, Lago di Como offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Mandarin Oriental, Lago di Como located near the city center?
Yes, it is 0.7 miles away from the center of Blevio.
Are any cleaning services offered at Mandarin Oriental, Lago di Como?
Yes, dry cleaning and laundry service are offered to guests.