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45 rue de la Gorge du Ce, 74130 Mont Saxonnex France
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Traveler (25)
Room & Suite (10)
Dining (3)

About

#1 of 2 B&Bs / Inns in Mont Saxonnex
Location
Cleanliness
Service
Value
14 comfortable, spacious, cosy bedrooms. Each is unique with its own bathroom, internet connection, satellite television and flat screen.With the summer days come, terraces bathed in sun or shaded by linden trees.The whole team from le Jalouvre extend a warm welcome. Our dearest wish is that you should have an excellent stay.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Bar / lounge
Restaurant
Non-smoking hotel
Laundry service
Room features
Air conditioning
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
52Reviews0Q+A1Room tip
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chume2017 wrote a review Feb 2017
London, United Kingdom2 contributions
I have never left a bad review, because despite staying in many hotels and guest houses, I have always found things to be at worst 'ok'. This however was as far from 'ok' as it could be imagined. We intended to stay here as our 'stopover' on our way to Samoens for a week of skiing at half term. It looked lovely and reviews were good. I contacted the hotel, couldn't get through, so wrote to them saying I couldn't reach. In the meantime I sent a reservation request detailing our requirements via the website. I received a response from 'info@jalouvre' confirming the details of the reservation. I called the following day and this time got through to the reception. The gentleman confirmed the details on my e-mail and confirmed the reservation. I also reserved a table in the restaurant for 7.30PM that evening. This was also confirmed. Alas, when we arrived after a 12 hour drive, it was clear that the 'reservation' had not in fact been made. I showed the e-mail from them with the reservation details on it and explained that I had also spoken to a gentleman further and re-confirmed. The guy then appeared and confirmed our conversation. It was clear that they didn't have our rooms, but at this stage it started to become a bit surreal. The guy stated that because I hadn't sent HIM a confirmation, it wasn't confirmed. When my wife stated quite reasonably that it is not within our gift to confirm a booking at his establishment, and it is never the case in our experience that the guest does so, particularly after having received an e-mail from them confirming the details of the online reservation beforehand, they just said that they always insist on it. I replied that he clearly hadn't in this case, otherwise I would have done so. Anyway, they did have one room still available and the staff at least were kind enough to offer two put up beds in a single room, which although not ideal was acceptable to us. What was disappointing was that no apology or admission of any sort of error had been made at this stage. However, we were not going to allow it to spoil the start of our holiday. What happened next though, defied belief. Whilst I took the cases up my wife went downstairs to get some drinks in the bar. As I came down I was greeted by the sight of a woman (the owner it turned out) shouting (this is no exaggeration) at my wife and waving a lot of printed paper at her. 'This is what you need to do if you want to stay here, send an e-mail!!!, everyone else does it why can't you?'. My wife with great restraint responded that we had not only sent an e-mail, but also a reservation via the website, and called, and it was not our fault that her staff had messed up. She then started shouting more, blaming me, and the argument continued getting even more heated. This was in front of staff and guests! I then intervened and said 'that's it, we're not staying here, this is shocking'. I said to my wife that we should find somewhere else, and my wife said -not unreasonably - 'I'm waiting here with the children, come back to get us once you find something'. Having left, to go to Cluses about 20 mins away, I got a call after about two mins from my Wife saying that the owner was threatening to call the police to remove her and the kids. I turned back. On arrival I saw her (the owner) speaking to an individual. I approached and asked who he was in French (he didn't have a uniform on but you never know!). It was her husband and co-owner. At this stage she wasn't aware that I could understand and speak French because she hadn't been there when we arrived, so I was able to explain to her husband (who I don't believe speaks English) exactly what had happened, to her evident discomfort. I explained the facts only, and both of us were calm. He raised his eyebrow when she mentioned the failure on my part to 'send a confirmation e-mail', but was in an invidious position. He politely said, 'but if we're full, we're full' and I said 'of course'. He then offered to try and find somewhere else and suggested we all sit in the bar. He asked his wife to search the internet and she then became very kind and considerate and we found somewhere really quite wonderful as a result. All's well that ended well, but it really was totally shocking and like something out of Fawlty Towers the way we were treated initially by the owner (Mme that is, not le patron who was very decent) . Hotel looked very nice though, was clean and the other staff, generally tried their best and I think were embarrassed at the behaviour of their boss.
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Date of stay: February 2017
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Trip type: Traveled with family
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SigJamison wrote a review Dec 2016
Michigan3 contributions1 helpful vote
I stopped here for a supplier visit for work. The rooms are clean and comfortable. The staff was very friendly and the views are amazing considering you're so close to town. You can definitely feel that you're staying crisp fresh mountain air. The drive up the mountain was fun as well. Le Jalouvre is what a hotel of this type in this area should be like...
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Date of stay: November 2016
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Trip type: Traveled on business
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An V wrote a review Sep 2016
50 contributions16 helpful votes
The welcome was particularly nice. Rooms and restaurants are thoughtfully and nicely decorated with expected mountain designs and geraniums. The breakfast was complete and I appreciated the freshly pressed orange juice. Nice view onto the worthy church and the whole Alps range. I missed the soap bar, it's a shame. Unfortunately the restaurant and bar were closed for vacations, they seemed tempting to settle for a cosy evening/dinner.
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Date of stay: September 2016
Location
Cleanliness
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Trip type: Traveled solo
Room Tip: Ask for a room with the balcony to the church/mountain range
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Steffi1977 wrote a review Jul 2016
Worcester, United Kingdom85 contributions43 helpful votes
We stopped here on our way through France to northern Italy. The hotel is in a beautiful village with great views. The building is in traditional alpine style and rooms are clean and comfortable. Service is friendly and the outside area is a lovely place to sit and have a drink in good weather. Their food was also very good - I recommend the tartiflette!
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Date of stay: June 2016
Location
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Trip type: Traveled with family
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PRICE RANGE
$123 - $139 (Based on Average Rates for a Standard Room)
LOCATION
FranceAuvergne-Rhône-AlpesHaute-SavoieMont Saxonnex
NUMBER OF ROOMS
14
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Frequently Asked Questions about Le Jalouvre
Which popular attractions are close to Le Jalouvre?
Nearby attractions include Ski With Ease (3.2 miles), Lac Bénit (0.7 miles), and Musée de l'Horlogerie et du Décolletage (4.6 miles).
What are some of the property amenities at Le Jalouvre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Le Jalouvre?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Le Jalouvre?
Yes, free parking is available to guests.
What are some restaurants close to Le Jalouvre?
Conveniently located restaurants include Complices & Pizza (L'etable des Complices), Auberge D'Ayze Chez l'Anaïs, and Restaurant des Alpes.
Is Le Jalouvre located near the city center?
Yes, it is 0.03 miles away from the center of Mont Saxonnex.
Are there any historical sites close to Le Jalouvre?
Many travelers enjoy visiting Chartreuse de Melan (6.4 miles).
Is Le Jalouvre accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.