We‘ve been to the Grand Resort now for the second time with 2 little kids (aged 4 and 1) for 2 weeks in October. The hotel is very nice and clean. The staff is friendly and always makes an effort to keep you satisfied. Housekeeping always cleans your room thoroughly, even comes a second time in the early evening and leaves some bedtime treats. At the beach you can find free sunbeds - real wooden beds with mattrasses. There‘s a kiosk at the pool where you can get large fresh towels which you can change for a fresh one at any time and return at the end of the day. Our older child also enjoyed a lot being taken care of at the Kid‘s Club, they have some really lovely hosts there who look after your child lovingly. In the evenings there‘s also a Mini Disco which was always great fun for our little ones. However the children‘s entertainment is mainly directed towards Russian and English speaking holiday makers, there were no German speaking hosts. Which was a bit of a pity as our kids are speaking German only. But to them that did not diminish the fun they had there! The hotel‘s playground seems rather small to me but was still used with great pleasure by the kids. The breakfast and dinner buffets are outstanding - you have a large variety at your choice and the food is really good! But be aware of the exorbitant prices for what‘s not included in your package! As we had booked half-board we had to pay for beverages at dinner. Therefore we only ordered one bottle of still water (1 litre) for the whole family each dinner. They charge 3,5€ for that! That‘s 9 times the price for the same amount and the same brand of water you get from the supermarket across the road! Tips were therefore not given as we considered them to be included with these prices. Also at the pool bar they charge 5€ for just one ice lolly. So if your kids are craving for some ice cream it might be worth just taking the stroll to the supermarket across the street and it will save you a lot of money! That was actually the only downside of our stay that annoyed us a bit - however it‘s not a problem that can be dodged as I just mentioned. After all we enjoyed our stay a lot and we are planning to come again on our next vacation!…
Thank you for a special stay with you. Great hotel overall. What made it special is this:. Evelina was at the check in process. When she found out that we were here for our wedding aniversary she arranged a nice bed decoration and a champagne for us. She made us feel great. Thank you for this. Other than this, great breakfast with everything you can imagine. Nice facilities and smiling faces everywhere from the staff.
Really great vacation with very friendly staff at breakfast, dinner and at the bar in the evening. Most of the guys remembered us, what we would like to drink and welcome us personally every day. We have had a seaview room on the 4th floor with a nice view. Beach and Pool area are perfect for a relaxed stay.
If you're looking for a great resort, this is your place. But you should know it's far from the city center and the taxis are very expensive, so you should rent a car to get there. Very clean hotel, great breakfast
We stayed at the Grand Resort and found the customer service exceptional, rooms beautiful and very clean, food was amazing and so much to choose from. Vinko from the entertainment team was an absolute pleasure! He entertained our 3 children so well that they wanted to be with him all day, everyday! The Manager, George, was absolutely amazing! He was so friendly, welcoming and very accommodating. We will definitely be back!!! Belinda iacovou Australia