Quiet hotel but in excellent location Good sized rooms, comfortable beds, excellent bathrooms and wifi a/c all good. Staff were excellent and responsive. Good choice at breakfast. Near a large mall. Across a quiet road. Yet the hotel is so quiet. Great place to relax
The Lapa Hotel has quite a unique location. There is a Bluport shopping mall next to it. And the hotel has a free shuttle service to bring you to anywhere within the town area only. If you want to go to the beach and see the sun rise, it’s very convenient too. It’s just across the road only. Unfortunately, though the room size is big but some basic stuff like tissue paper, they don’t provide in the room. And the shower knob can come off too. The hotel state that there is a gym room but it’s not open for use at all. I also don’t think that their electrical plug point is able to support USB C power. As it can’t charge my iPad Pro. By using USB-A to USB-C then my iPad Pro is able to charge.
This hotel is the worst hotel I had ever stayed, The staffs are very unprofessional, they do not know how to treat their guests properly. They also tried to SCAM you by lying to us about the rate and facilities that we got. When we asked us for the payment receipt, they couldn’t give us the proper receipt, instead they just wrote the unofficial receipt by hand. BE CAREFUL with this hotel!!!
The Lapa has a quite unique location, right next to the new BluPort mall. Free parking in front of the hotel. The rooms are amazing, murals on the walls, brightly coloured tiles in the very modern bathroom. Showers tall with lots of space. Very comfortable beds, fridge and safe deposit box in the room. A kettle with coffee and tea provided. It's a really cozy room, with a sitting area at the window. Very clean and freshly painted. Breakfast was good, nice extra is freshly blended fruit juice, which you can chose at a little stall. This is a pet friendly hotel, so we met people travelling with their cats and a couple who brought 2 Yorkshire terriers. Unfortunately they yapped for while whilst the owners went for dinner, but all quiet at night 😊 A really nice place to stay, if you have a car it's not far from the beach or the Cicada Market. …
Nice hotel a short walk from the beach & Cicada market with a shopping mall next door. There is a free shuttle service to take you to and from the Cicada market and into town as well. The hotel is clean, rooms are a nice size and the hotel staff are friendly & helpful.
We booked this hotel as the other hotel which we always stay was hotel and price was in the same range. As a result, this hotel was very terrible. (1) The tap is improperly designed and water splashed to you when you open the water. (2) They only served breakfast in the room. We stayed more than 14 nights in various other hotels through Thailand, but they all served food in the restaurant. Of course we had to appoint time to keep the social distance, but it is till fine for us. Having breakfast in the small room was very uncomfortable. (3) The breakfast was already cold. They did not bring salt etc. We were not sure how we can have another cup of coffee in this style. We should have avoided breakfast and enjoyed nicer breakfast in the cafe outside. (4) The gym was closed. We use gym to stay fit during trip so it was really disappointing that gym was closed or under maintenance. They did not say anything about that in their homepage. They showed nice gym photos in the homepage. We want some money back as we could not use the gym. (5) English capability of the staff was terrible. (6) Considering above, we paid too much for our stay.…
Bedrooms were clean and well kept. Good A/C. Not many channels on TV. Front of house staff ok. Didn't use hotel TUk tuk as only went to beach really. Breakfast not the best...east trying to make west. Good shopping mall next door to get breakfast if can wait til 10:00am. Bar/restaurant expensive (when open!) staff didn't like guests ' just having a drink'.... all in all, ok. Sure there's better though
Was staying with a wedding party. Firstly we were overcharged. The hotel didn't amend this until we had already returned to the UK. Also was charged for taking nexk pillows which I assumed was complementary (wasnt on the price list) which was not communicated when we checked out instead again we got billed after returning got the UK. The room we stayed in was ok. But could hear everything from adjacent rooms. Pool was mediocre. Breakfast was ok. Great location. But definitely wouldn't stay here again.
This is the second time to stay at this hotel the first stay was better than the second time as when I came to check in the hotel looks busy with some movie shoots so they didn’t care with the guest more than last time and today on my last day at 6 am I was sleeping the bathroom had problem the pipe of the toilet it break by it self and I got scared due I was sleeping so I call front desk to informe about this matter the service was slow I think they might think I’m joking so I call them second time for that until the ENG came to fix it but what got me more upset that even the staff who answer the phone didn’t apologize this time really bad service only as I remember the bill man was helpful and he smile up on my check in but if I will come back next time to this hotel I will come for the location not more I wish they can take care of their guest more even if they have movie shoot in the end we are paying as well .…
Location is very convenient, just next to BlúPort Hua Hin Resort Mall. We stayed in Rm 208 for 5 nights, which was quiet and nice. Only one comment for the room, if there is a table lamp would be better. Now too dark for reading / working at the desk. Not enough signage for facilities. Saw few guests asking where is the swimming pool... Dirty swimming pool! After swimming I got allergy. Equipments in gym room was broken / nearly broken... Staff were shy, maybe they were not good in English. 位置非常方便，就在商場旁邊。 在 Rm 208 住了5晚，房間整潔，非常幽靜。唯一缺點是燈光太暗，特別是梳妝枱。 酒店內指示牌不足，不時見到其他旅客詢問泳池在哪。 泳池池水非常骯髒，游泳後皮膚過敏了！ 健身室的設施不是壞了，就是接近壞了。。。 職員非常怕羞，可能不太熟悉英語。
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