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The Castletown Hotel

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1 room 2 adults 0 children
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199 Reviews from our TripAdvisor Community

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Showing 178: English reviews
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Reviewed 3 weeks ago

We stayed at the hotel for a few days connected with work. The hotel was spotlessly clean & nice & warm at all times, very welcome when it's snowing outside! The food was superb & the staff were all wonderfully helpful & polite. I have no hesitation recommending the place & will definitely stay there again if we are in...

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Thank Warren H
Livingston, United Kingdom
Reviewed 3 weeks ago via mobile

We spent 2 nights here and had a great time, will definitely be back! First impressions are that it's a wee bit dated, but once you get passed that you realise it's a very clean and friendly hotel, with a real family atmosphere. The staff are lovely, and go out of their way to make your stay enjoyable. The food...

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Thank purplemumma2016
Thurso, United Kingdom
Reviewed 4 weeks ago

Been here 3 times and previous visits were ok for the food. This time the carvery was acceptable but puddings were average and sloppy. The main disappointment was it was chilly in the room, played annoying music and the large restaurant lacks any atmosphere, feels very impersonal. The staff were efficient but a smile wouldn't go amiss. We don't think...

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Thank Mrfrow
Buckie
Reviewed February 14, 2017

We spent three nights at the Castletown hotel and would go again. The hotel was the cleanest i have ever been in. The staff were very friendly and went the extra mile. Room was comfortable with a decent size tv. Good parking round the back of the hotel. Convenience store over the road with a free to use bank machine.

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Thank ann c
Scotland, United Kingdom
Reviewed December 26, 2016 via mobile

This place is great value for money. We went to the Sunday Carvery and were delighted by the choice of food and quality. It was only £13.50 each for three courses although we didn't bother with starters - I just wanted to have room left for dessert! There were 4 roasts on offer along with tatties - boiled, mashed, roasted,...

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Thank Elaine T
Glasgow, Scotland, United Kingdom
Reviewed November 20, 2016 via mobile

Had a great overnight at this friendly hotel. Staff couldn't have been more accommodating. From the owner/chef who fed chicken to our dogs on arrival to the reception and restaurant staff. Dropping to minus 5 it was a cold day but the hotel and rooms were lovely and toasty. The lounge with a roaring fire. The food was great as...

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Thank Brian L
Thurso, United Kingdom
Reviewed November 16, 2016

This was our second visit here and the food and service was extremely good. The meats are fresh and succulent and the vegetables well cooked with a wide variety. The staff very efficient. This time the puddings were better than before as they were not sloppy as our previous experience.

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Thank Mrfrow
Fort William, United Kingdom
Reviewed November 14, 2016

Booked at the last minute, somewhere that allows dogs in. They were so much better than expected. Very welcoming to the dogs, no rules or conditions.Rooms were comfortable and warm,and the bed was huge. We had a very good meal and a few drinks in the bar with the dogs. Would stay again for sure!

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Thank Andyabout57
West Molesey, United Kingdom
Reviewed November 6, 2016

Met family here for the carvery, staff were friendly and helpful, the food was okay,service suffered a bit when it got really busy , but definitely worth a visit, food was all fresh and the deserts were sickingly nice.

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Thank Geezersl
Wrexham County, United Kingdom
Reviewed October 31, 2016

Stayed for two nights and wished had been longer.....yes the hotel is a little tired but bedroom and bathroom extremely clean, it had everything we needed for a two night stay, comfy, clean beds, tv, well stocked hospitality tray, bath, shower, fresh, clean towels. All the staff we came into contact with were local, friendly, accommodating, especially receptionist on welcome...

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Thank lorraine885
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
Official Description (provided by the hotel)
Nestled in the curve of Dunnet Bay, within the picturesque fishing village of Castletown, this family-run hotel is perfect for exploring Caithness, offering quality, affordable accommodation with free Wi-Fi and parking. Run by two local brothers, this attractive 18th Century property is infused with an authentic Scottish charm and it embodies all that is great about traditional Highland Hospitality. Comfort and relaxation are very much the cornerstones of their ethos and they are committed to creating a warm and welcoming ambience. Whether business or leisure, guests are perfectly positioned to make the most of North Scotland’s rugged coastline. The Hotel features 24 en-suite bedrooms, each of which has been lovingly decorated and furnished to a very comfortable standard. All rooms come fully equipped with all the necessary amenities one needs to make their stay as cosy as possible, including free Wi-Fi access, flat screen TV with freeview, hairdryer, duvets and complimentary tea & coffee making facilities. The Hotel offers accommodation to suit all different kinds of traveller, from Classic Double and Superior Double or Twin Rooms to Single and Family options. Specialising in traditional Scottish and British cuisine, the on-site restaurant has garnered an impressive local reputation for its delicious cuisine. Committed to using locally sourced produce wherever possible, there is a strong emphasis on creating quality home-cooked food fresh from the natural larder that is the Scottish Highlands.With its spectacular location and great facilities, the Castletown Hotel is an ideal venue for hosting a wide range of events and functions. Perfect for small parties such as wedding anniversaries, birthday celebrations and family gatherings, the Hotel can supply a tailor made menu to suit all palates and budgets.The Hotel is located in the flagstone village of Castletown, just a 5 minute drive from the A9 at Thurso. What’s more with free on-site parking, it is both convenient and accessible. The nearest city is Inverness, which is roughly a 2 hour 30 minute drive through some of the most spectacular scenery in all of Scotland. Thurso train station provides regular services to Inverness and the hotel is also located on the main bus route to and from the city. There are two car-ferry ports; one at Gills Bay and another at Scrabster, each just a 15 minute drive away. For those travelling by air, Inverness Airport offers flights to a range of national and European destinations, whilst the regional Airport at Wick is just a 20 minute drive away and receives flights from Edinburgh, Aberdeen and Kirkwall. The Hotel is located in the picturesque village of Castletown within Dunnet Bay in the northernmost Highlands of Scotland. Situated just a short distance inland, this historic village features its own local harbour and heritage centre. ... more   less 

Additional Information about The Castletown Hotel

Address: Main Street | By Thurso, Castletown, Thurso KW14 8TP, Scotland (Formerly St Clair Arm Hotel)
Location: United Kingdom > Scotland > Scottish Highlands > Caithness and Sutherland > Thurso > Castletown
Price Range: $74 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Castletown Hotel 2*
Number of rooms: 24
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Also Known As:
St Clair Arms Thurso
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Questions & Answers

Questions? Get answers from The Castletown Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Only went to the carvery”
 of 5 bubbles Mrfrow, Nov 16, 2016 | Read review
“ground floor had more space and kingsize beds.”
 of 5 bubbles julesub40, Jun 23, 2016 | Read review
“We stayed in room 16”
 of 5 bubbles Eoghan15, Jun 1, 2016 | Read review
“Avoid staying in this hotel”
 of 5 bubbles wearyguest, May 27, 2016 | Read review
“Get a room on the ground floor more modern but first floors ok as well”
 of 5 bubbles johnmcveigh67, May 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question