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Quality Inn

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Quality Inn
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107 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Kingston, Canada
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

On a return trip from a week in PEI with family, stayed over here. Comfortable and clean. Family enjoyed the pool. Restaurant was very busy but were able to accommodate us within a reasonable time. Food and service was excellent. Reno and updating are ongoing with little disturbance to the guests.

Helpful?
Thank Frasers42
ONTARIO
Level Contributor
47 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have stayed here a few times over the years. It has changed hotel brands during that time but the hotel itself has stayed basically the same. We had a ground floor walk out room which was good as you don't need to carry your luggage upstairs as there is no elevator. Love their pool and hot tub even though... More 

Helpful?
Thank CRAFTY CRUISER
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Nova Scotia, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stopped here for one night with the family. The bed, sheets and pillows were recent and comfortable and the room was clean (first floor walkout room). It had an in-room coffee maker and fridge but no freezer. The hotel's interior is currently being painted and could use some updating. The front desk staff were very friendly. The breakfast was ok... More 

Helpful?
Thank jkjosie
Bruno P, Owner at Quality Inn, responded to this review

Good Day, Thank you for your comments! We are new owners and in the process of renovating the rooms, lobby and lounge. Hope you have a great vacation! Best Regards More 

Ottawa, Canada
Level Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We spent the night at the hotel on our way to Miramichi, New Brunwick. The room was clean with 2 queen beds. The breakfast was good, your average motel breakfast. Would stay here overnight again when traveling. Had cute cottages to rent by a small lake. No elevator arrived late had to take the stairs (I have a sore knee)

Helpful?
Thank GissyOttawa
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Drummondville, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stopped at this motel for one night on our way to Prince-Edward island. The room was clean and convenient. The restaurant of the motel was excellent and the waitress was very kind and funny! The night we were there was a quiet night. The only problem was the pool which was not so good to swim into.

Helpful?
Thank frankmj2016
Bruno P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Check in was quick and efficient. However, finding the room was a challenge, amongst the maze of staircases and hallways. Upon finding our room, rm 210, we could smell an ungodly smell. It smelled as if an unshowered long haul trucker had emptied the pits of hell from his bowels. Inside the postage stamp sized room was worse. We promptly... More 

Helpful?
1 Thank fooddude1212
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Travelers are raving about these Grand Falls hotels

Aurora, Canada
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

If you like fan covers falling on you, cold showers, and having to put your own pillowcases on the pillows because it wasn't done before you arrived, then this is the place for you. When all of this was brought to Management's attention on checkout, they didn't even ask if we were ok after the fan that fell from the... More 

Helpful?
Thank kellcoops
Bruno P, Owner at Quality Inn, responded to this review

I'm very sorry mam for the fan cover falling on you, but the days happening I'm the one you talking with and I make sure our dont have scratch and hurt our self and you tell me know and everything ok at this time . For the cold showers mam that's probably not the same to our house that's true... More 

Windsor, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

My husband and I stayed here on our way to Nova Scotia from southern Ontario. The room was right out of the 70's. Smelled like a wet basement and as if someone had been smoking in it for 30 years. The bathroom door didn't close properly you had to lift it up about two inches and push/pull it closed. All... More 

Helpful?
2 Thank Trish G
Bruno P, Owner at Quality Inn, responded to this review

We are sorry to hear about your disappointment as we get great comments most of the time and we work very hard at keeping our establishment clean and functional. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our... More 

Yarmouth, Canada
Level Contributor
61 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I stayed here one night traveling from Ottawa to NS. I chose the place due to their government rate offering, however was unable to book on the website and had to call quality inn central booking line. Personally I feel the regular rates in this area are highly overpriced. We were looking to stay at Best Western in the area... More 

Helpful?
1 Thank atseashore
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! As new owner,... More 

Moncton, Canada
1 review
5 of 5 stars Reviewed July 21, 2016

I stopped there for the night on my way home in Moncton because of a car problem. The Quality Inn Grand Falls staff were so helpfull and kind with we, it makes my stay in Grand Falls way much easier and less stressfull. They really care about there guests and want to make sure there stay is perfect. I would... More 

Helpful?
Thank ariblu2016
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Quality Inn is a beautiful property located along the scenic Saint John River Valley. Ideally located close to downtown Grand Falls and its majestic falls and gorge. The property is only 5km from Grand Falls Golf Club and New Brunswick's hidden gem. Restaurant and lounge Pres du Lac is on premises. The Quality Inn is allowing pet but only in specific rooms and under some conditions. Quantity of pet rooms are limited. ... more   less 

Additional Information about Quality Inn

Address: 10039 Route 144, Grand Falls, New Brunswick E3Y 3H5, Canada
Location: Canada > New Brunswick > Grand Falls
Price Range: $91 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel Grand Falls
Quality Inn Grand Falls, New Brunswick
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