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Quality Inn

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Quality Inn
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98 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Windsor, Canada
Level Contributor
4 reviews
1 of 5 stars Reviewed 2 days ago NEW via mobile

My husband and I stayed here on our way to Nova Scotia from southern Ontario. The room was right out of the 70's. Smelled like a wet basement and as if someone had been smoking in it for 30 years. The bathroom door didn't close properly you had to lift it up about two inches and push/pull it closed. All... More 

Helpful?
Thank Trish G
Bruno P, Owner at Quality Inn, responded to this review

We are sorry to hear about your disappointment as we get great comments most of the time and we work very hard at keeping our establishment clean and functional. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our... More 

Yarmouth, Canada
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I stayed here one night traveling from Ottawa to NS. I chose the place due to their government rate offering, however was unable to book on the website and had to call quality inn central booking line. Personally I feel the regular rates in this area are highly overpriced. We were looking to stay at Best Western in the area... More 

Helpful?
Thank atseashore
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! As new owner,... More 

Travelers are raving about these Grand Falls hotels

Ottawa, Canada
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent place to stop over when travelling further east. Friendly staff, exceptionally clean motel with very comfortable beds. Easy access off Highway 2 (Trans Canada). Restaurant provides a good selection of menu choices.

Helpful?
Thank sab880
Bruno P, Owner at Quality Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

Toronto, Canada
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We thoroughly enjoyed this hotel. Room had a good sized fridge to store food. Large TV with ample stations. Found the beds very comfortable and we slept well. Excellent AC for a hot day. Place was quiet, clean and enjoyed the in room coffee. We made use of the pool, hot tub and sauna. Outside is nicely landscaped with a... More 

Helpful?
Thank Paul M
Bruno P, Owner at Quality Inn, responded to this review

Good Day Mr Paul M. Thank you for your great comments! We really appreciate your feedback. We work hard at keeping our establishment clean and updated. Hope to see you again soon at Quality Inn Grand Falls. More 

Pickering Ont.
Level Contributor
184 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 330 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stopped at this hotel on our way to the Cabot Trail. A very nice gentleman checked us in. He made it sound like it was a great place to work. Our room was on the ground floor in a nice quiet area. The bed and pillows were very comfy. Nice breakfast in the morning with friendly staff. Since they... More 

Helpful?
Thank Beachglassgirl1
Bruno P, Owner at Quality Inn, responded to this review

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing... More 

London, United Kingdom
Level Contributor
161 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

When we arrived we found that we had a second floor room and the hotel had no elevators and even though we were checking in early they would not change our room to a ground floor one. The stairs up to our room were very steep and we struggled with luggage. The room was adequate with a shower above the... More 

Helpful?
Thank Suzanne N
Bruno P, Owner at Quality Inn, responded to this review

Dear Suzanne, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More 

Quispamsis, Canada
Level Contributor
3 reviews
5 of 5 stars Reviewed June 8, 2016

I have stayed at this location for years. The rooms and property are well maintained, The staff are very professional and the restaurant is very good. They have a decent hot & cold breakfast included in the price of the room -- and they offer very nice evening specials with full service in the restaurant.

Helpful?
Thank krmullin
Bruno P, Owner at Quality Inn, responded to this review

Mr Mullin, Thank you for taking the time to comment about our property. We work very hard on keeping everything well maintained and clean. I will pass along the message to our staff. Hope to see you again soon! More 

meteghan River
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed May 29, 2016

This was my second trip to this hotel. My first experience last year was great. A Nice quiet place to stay and the restaurant is above average. However this year was a total different story. They gave me room 39 on the first floor and there was a constant noise from above my room until almost 11:00 pm. I made... More 

Helpful?
Thank Gilles D
Bruno P, Owner at Quality Inn, responded to this review

Hi, Thanks for taking time to answer our survey and be sure that your comments will help improve the excellent service and the quality that we already offer to our customer. Thanks and have a nice day, Bruno Paulin Owner-Operator Quality Inn. Pres du Lac Grand Falls, NB More 

Carbonear, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 23, 2016 via mobile

Stayed here about 15 years ago. Was good then and still is! Wanted a single hotel room for one night with a restaurant. This place fits the bill! Good, friendly service! Funny... The menu hasn't changed in 15 years!!! But still... Enjoyed the stay and would do it again!!!

Helpful?
Thank Gerry T
Bruno P, Owner at Quality Inn, responded to this review

Hi Gerry, Thanks for your comments. We are new owner and we are presently working on our new menu for the restaurant. Some changes are going to be done but you can be sure that we will serve the same excellent quality of food. Hoping to see you soon back at our Quality Inn. Bruno Paulin, Owner-operator Quality Inn Pres... More 

Oakville
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed May 6, 2016

Booked this hotel for my husband and a friend stopping overnight on the way to the Halifax area. The rooms were large, clean and comfortable, the staff friendly and helpful. They had dinner at the onsite restaurant, good portions, good value, good food. And the included breakfast was great! Keep this one in mind for sure!

Helpful?
Thank acorn2011
Bruno P, Owner at Quality Inn, responded to this review

Hi, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Internet
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
Internet
  • Free Internet
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
The Quality Inn is a beautiful property located along the scenic Saint John River Valley. Ideally located close to downtown Grand Falls and its majestic falls and gorge. The property is only 5km from Grand Falls Golf Club and New Brunswick's hidden gem. Restaurant and lounge Pres du Lac is on premises. ... more   less 

Additional Information about Quality Inn

Address: 10039 Rte 144, Grand Falls, New Brunswick E3Y 3H5, Canada
Location: Canada > New Brunswick > Grand Falls
Price Range: $87 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Quality Hotel Grand Falls
Quality Inn Grand Falls, New Brunswick
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