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The Ice House Hotel

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The Ice House Hotel
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1,228 Reviews from our TripAdvisor Community

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Showing 1,219: English reviews
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Reviewed yesterday NEW

Went here for dinner and wasn't overly impressed. For the prices charged (€10-12 for starters, €22-30 for mains) I expected more in all honesty. When we entered the restaurant we were lingering by the entrance to be seated for 5 minutes... several staff passed us and didn't even greet us and we were left standing there. Once we were seated...

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Helpful?
1Thank Dee S
Donegal Town, Ireland
Reviewed 3 days ago NEW

We eventually made it back after visiting a few years ago and promising to return. The experience was amazing. From the moment we arrived the staff made us feel so welcome and tended to our every need. The reception staff were really nice and advised us on local activities and restaurants. Our room, Amber was on the first floor near...

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1Thank Anna70990
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing to return to us again, it was our pleasure to welcome you back. It's very encouraging to read such a wonderful review and I'm delighted to hear that your expectations were met and exceeded with us again, our team will greatly appreciate your kind comments. We...

Inishcrone, Ireland
Reviewed 6 days ago NEWvia mobile

I joined friends, who were staying at the hotel, for dinner. They enjoyed their 2 night stay. For a starter I had the sea food chowder which was sublime. The bread was also excellent. We had a French Syrah to go with our meal, a bit overpriced. For the main course I had hake, my friends had the roast beef...

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Helpful?
1Thank tomapar
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent dining experience with us here at the Ice House. I am delighted to read that overall you enjoyed all aspects of your recent visit with us, please be assured that your feedback will be taken on board and passed onto our team here at the...

Melbourne, Australia
Reviewed 6 days ago NEW

On arrival to the bar/restaurant there was no acknowledgement from staff. After perusing two drink menus, the barman didn't look our way. We went to a server to tell them we had a table booked. The atmosphere was very relaxed, and the place has good mood lighting. Ideal for couples or groups, it seems. I would return for the experience...

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Helpful?
2Thank ARF29
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. I am pleased to read that overall you had an enjoyable experience with us recently and thank you for your much valued feedback, I am sorry to read that our food offerings and the service provided to you on this occasion fell some what short of your expectations...

Reviewed 1 week ago

My husband and I stayed for one night, break fast included, from the minute we arrived everything was perfect. We stayed in one of the suites, which is located beside the spa where my husband had a hot stone massage and I had reflexology, both treatments were very relaxing and the girls looking after us were lovely. We are in...

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Helpful?
Thank Maria H
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. It is a delight to read such a positive review of your recent experience with us and that all aspects of your stay were enjoyed, the team here at the Ice House strive to make each guest experience memorable...

Limerick, Ireland
Reviewed 1 week ago

Stayed recently in the Ice House Hotel, so called as it was an ice house in the 1800's where commercial ice was stored at cellar level on the banks of the river Moy. Reception was friendly and efficient. Our room was large and spotlessly clean looking out onto the river with great views. The original house / ice store was...

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Helpful?
Thank liam_mccaffrey
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House and choosing us as your hotel of choice while in Ballina. I am delighted to read that you enjoyed your experience with us and made the best of our facilities and location, please be assured that your...

Dublin, Ireland
Reviewed 1 week ago via mobile

From arriving at the hotels small and picture postcard river viewing the location is gorgeous and very quiet during the winter months. If your after a weekend break or a trip with a few couples this place is fantastic and I fully recommend people take a trip to this part of Ireland, the restaurant is lovely and the spa is...

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Helpful?
Thank gareth_999
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while visiting Ballina. It's fantastic to read that you enjoyed your overall recent stay and were impressed with the location and the hotel in general, I will take your recommendations for areas to improve on board - some of the items you...

Reviewed 1 week ago via mobile

We stayed here for 2 nights, we had a deluxe room and it had fabulous views over the river. The room was very clean and big. The food in the restaurant was first class and the staff were very helpful and friendly in the hotel. I would not hesitate staying here again if in the area. I don't have one...

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Helpful?
1Thank Martin D
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your hotel of choice while in Ballina. It's wonderful to read your fantastic review of your stay with us, I am delighted to hear that you enjoyed all our different offerings throughout the hotel and rate our product and standard of service so highly...

Dublin, Ireland
Reviewed 1 week ago via mobile

Located just outside Ballina in a former ice storage building. Excellent food and boutique hotel with great views. Popular spa. Similar to cliff house in Ardmore in Waterford. Near Enniscrone beach and golf links.

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2Thank C E
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House and choosing us as your hotel of choice while in Ballina. I am delighted to read that you enjoyed all aspects of your recent stay with us and made the best of our facilities, please be assured...

Dublin, Ireland
Reviewed 2 weeks ago

Spent two nights in The Ice House recently. It delivers on all its promises. For a start, the welcome was warm. There was a problem with our room being cold when we arrived. I did raise it with the receptionist who showed us to our room but he said the heating would come on at 6 (in 3 hours) and...

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Helpful?
Thank Ann M
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. Firstly I would like to apologise that your room was cold on arrival as this should not have been the case, however I am pleased to read that this was rectified for you promptly and it is a delight...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Contemporary chic meets old world elegance throughout the Ice House. Funky furnishings, eclectic styling and stunning architectural design combine to make you feel like you're in the heart of the city. One look at the unrivalled riverside views from all our rooms and you'll immediately know you're not. The distinct, interior fusion of traditional and new styles are woven in to an eclectic mix. Together they form the perfect accent to the amazing views that stretch across the River Moy to the woodlands beyond. With great service, fantastic food, fine wines, clever cocktails and a hotel spa guaranteed to sooth... ...Discover the best of both worlds at The Ice House and make it your escape to the extraordinary. ... more   less 

Additional Information about The Ice House Hotel

Address: The Quay, Ballina, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: $152 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ice House Hotel 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Ice Hotel Ballina
The Ice Hotel
Hotel Style:
#2 Luxury Hotel in Ballina
#2 Romantic Hotel in Ballina
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Questions & Answers

Here's what travelers have asked, with answers from The Ice House Hotel staff and other travelers.
4 questions
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Dublin, Ireland
over a year ago
Wicklow, Ireland
over a year ago
Co A rmagh
over a year ago

See all questions (4)

Questions? Get answers from The Ice House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with a direct river view are best”
 of 5 bubbles liam_mccaffrey, 1 week ago | Read review
“Don't take a heritage room if you don't like dark furniture and older style decor.”
 of 5 bubbles 373AnnM373, 2 weeks ago | Read review
“suites give that extra space but really any one is good with great views”
 of 5 bubbles AgsThomas, 3 weeks ago | Read review
“all rooms facing the river moy”
 of 5 bubbles SunshineGeraldine, 4 weeks ago | Read review
“Ask for a view of the river. The Ice House is built on a beautiful setting”
 of 5 bubbles woodrowireland, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question