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The Ice House Hotel

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1,204 Reviews from our TripAdvisor Community

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Showing 1,195: English reviews
County Dublin, Ireland
Reviewed 4 days ago NEW

I visited The Ice House Hotel at the beginning of December, for a weekend away using a voucher from thetaste.ie. The stay included two nights, two breakfasts, one 3 course evening meal and discounted spa treatments. I have to say, I absolutely loved this hotel, and thought the deal was fantastic. The rooms are absolutely beautiful, exactly how they look...

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Helpful?
1Thank Christina P
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. It is a delight to read your wonderful review, and to read that you enjoyed all aspects of your stay with us, all feedback is greatly appreciated as it helps us to strive to provide only the highest possible...

Reviewed 1 week ago via mobile

Have visited this hotel about 4 times now and it never disappoints. Beautiful rooms and spa. Food always good here. The minute I walk in I begin to unwind. Only thing I would change is the quality of the coffee in the rooms, really poor and doesnt match the fantastic quality throughout the hotel. Small gripe I know! We will...

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Helpful?
1Thank rosieger
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina time and time again. It is a delight to read such a positive review of your experience with us and that all aspects of your stay were enjoyed yet again, I will look into your comments regarding the coffee...

Reviewed 1 week ago via mobile

We have just returned from a two day break at the Ice House, our second visit after a good experience in 2015. As expected, the room was extremely comfortable, fabulous bed, stunning views etc. The rooms are really excellent. However, the hotel is really let down by its kitchen. We had high expectations from the a la Carte menu, given...

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Helpful?
Thank Sally B
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. I am sorry to read that our food offerings were not to your taste on this occasion. We always take guest feedback on board both positive and negative as it helps to develop our product. I understand you expressed...

County Mayo, Ireland
Reviewed 1 week ago via mobile

What a beautiful relaxing day from the moment we arrived, From tara in reception to us going through to the treatment room a special mention to Mae who did my treatment she did a brilliant job and I'll back!

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Helpful?
2Thank chestnut16
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of Chill Spa @ the Ice House. I am pleased to hear that your treatments and overall experience with us was an enjoyable one, Tara, Mae and indeed our entire team will be pleased with your feedback. We look forward to welcoming you back and looking after you again in the not...

County Galway, Ireland
Reviewed 2 weeks ago via mobile

Firstly our check in guy had zero personaility no even a smile no info regarding hotel or breakfast times given nice young man showed us to our room tho beautiful rooms great size floor to ceiling windows beautiful views best room iv ever stayed in eat in bar/restaurant that evening guinness and wine 12€ dearest pint of Guinness outside Dublin...

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Helpful?
Thank Patclfc
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. I am sorry to read that that your initial welcome to the hotel lacked some detail and was not up to the normal standard of welcome the hotel provides, I will discuss your feedback regarding our price points with...

Dublin, Ireland
Reviewed 3 weeks ago via mobile

We took a two night mid-week break in the Ice House last week. Overall were very happy particularly as we availed of a special price offer they had. I loved the fact that this is a small hotel so it is very intimate. The staff were all very helpful, personable and professional. We had dinner from the Table dHote menu...

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Helpful?
4Thank RQ25
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House. It's very encouraging to read such a wonderful review and I'm delighted to hear that your expectations were met and exceeded on your recent stay with us, our team will greatly appreciate your kind comments. We look forward to welcoming you back to Ballina and indeed the Ice...

Leeds, United Kingdom
Reviewed 4 weeks ago

We arrived here after a week of dreadful weather. The estuary was bathed in sunshine. What a view from our suite and the outdoor eating and drinking area. We received a warm welcome and loved the room. I had favourable reports about the spa facilities. This hotel is let down by the kitchen. All our meals, dinner, lunch and breakfast...

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Helpful?
4Thank hpbeebie
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your hotel of choice while in Ballina. I am delighted to read that you enjoyed your overall experience with us and appreciated the luxury and comfort that our suites have to offer, however I am disappointed to read that your dining experience did not...

Reviewed 4 weeks ago via mobile

I have never walked away from a hotel thinking that it was truly amazing but I did when I checked out of The Ice House. We stayed in the Bronze Spa suite. It was for my 30th birthday and it was the perfect venue to celebrate it. It's definitely perfect for couples. The spa was gorgeous. I got a full...

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Helpful?
1Thank Kara E
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House Hotel and choosing us as your hotel of choice while in Ballina. I am delighted to read that you enjoyed all aspects of your recent stay with us and that your birthday celebration in one of our...

Manchester, United Kingdom
Reviewed December 6, 2016 via mobile

We are just nearing the end of our 4 night stay and couldn't have picked a better hotel - the position just wow and the view in the morning from the panoramic bedroom windows felt like the river was within touching distance! Nice touch of room names instead of numbers and the facilities within the room were great - a...

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Helpful?
1Thank sarahW1092UO
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your hotel of choice while in Ballina. It was a delight to read such a positive review of your experience with us and that all aspects of your stay were enjoyed. Our team strive to make each guest experience memorable and it is always...

County Dublin, Ireland
Reviewed December 5, 2016

Pro's: The Ice House is beautifully situated and our room was in the modern part of the hotel with a fantastic view of the river. The room was nicely presented and the bed was very comfortable. My one quibble is the pillows which are those feather filled variety which feel lovely but give no support to your head. So if...

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Helpful?
1Thank Frank R
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. I am sorry to read that some aspects of your recent visit with us did not live up to expectations on this ocassion, we would have been delighted to provide you with alternative pillows should you have let us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Contemporary chic meets old world elegance throughout the Ice House. Funky furnishings, eclectic styling and stunning architectural design combine to make you feel like you're in the heart of the city. One look at the unrivalled riverside views from all our rooms and you'll immediately know you're not. The distinct, interior fusion of traditional and new styles are woven in to an eclectic mix. Together they form the perfect accent to the amazing views that stretch across the River Moy to the woodlands beyond. With great service, fantastic food, fine wines, clever cocktails and a hotel spa guaranteed to sooth... ...Discover the best of both worlds at The Ice House and make it your escape to the extraordinary. ... more   less 

Additional Information about The Ice House Hotel

Address: The Quay, Ballina, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: $122 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ice House Hotel 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Ice Hotel Ballina
The Ice Hotel
Hotel Style:
#2 Romantic Hotel in Ballina
#2 Luxury Hotel in Ballina
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Questions & Answers

Here's what travelers have asked, with answers from The Ice House Hotel staff and other travelers.
4 questions
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Dublin, Ireland
11 months ago
Wicklow, Ireland
over a year ago
Co A rmagh
over a year ago

See all questions (4)

Questions? Get answers from The Ice House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The riverside suites are excellent but no wifi”
 of 5 bubbles hpbeebie, 4 weeks ago | Read review
“Eat out there are some good places near by.”
 of 5 bubbles 768frankr, Dec 5, 2016 | Read review
“Bantra Suite - Amazing”
 of 5 bubbles hayleym320, Nov 28, 2016 | Read review
“Suites over the River Moy have amazing views and a balcony with seating.”
 of 5 bubbles ddd2016, Nov 24, 2016 | Read review
“Ask for one of the modern rooms with a view of the river.”
 of 5 bubbles marywyse, Nov 8, 2016 | Read review
5 of 5
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