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The Ice House Hotel

Certificate of Excellence
The Quay, Ballina, Ireland
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The Ice House Hotel
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1,095 Reviews from our TripAdvisor Community

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Showing 1,088: English reviews
Mayo
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

I went for dinner at the restaurant at the Ice House Hotel Ballina to celebrate a friends birthday. The experience was terrible from start to finish. The staff were so rude, and very unhelpful. Strangely they had left set menu's on our table with no prices on them (we did not ask for this), I asked how much was it... More 

Helpful?
Thank Katie_Irl_
Ireland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We had a suite which was absolutely fabulous. Great location, v high quality finishings. Premium quality bed, quilt & pillows, best I've had in any hotel. Bed linen changed daily. Gorgeous bathroom, containing bath & shower. The spa (which we are not usually into) was also great and great service. Lovely toiletries. Hot tub on the river fab! The restaurant... More 

Helpful?
1 Thank IrelandAlexandra
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House Hotel. I am delighted to read that you enjoyed your overall stay with us and made the best of our facilities, I do apologise that your dining experience did not meet your expectations on this occasion and... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Thank you to the ice house for making a special occasion even more special this weekend. A view that is second to none, spa like bathroom and extra large beds make for a relaxing and comfortable retreat. Great food and near top beaches for surf and walks. Recommend the still suite highly! Every detail was looked after for us...thank you... More 

Helpful?
2 Thank louisefrod
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. It was a delight to read such a wonderful review of your stay with us. Our team strive to make each guest stay memorable and it is always very encouraging to receive such positive feedback, Niall, Vivien and all... More 

Galway, Ireland
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Fab. Big room, bed and bathroom. Quiet. Restaurant really good. Not into spa tbh but used sauna, steam room, hot tub and 'tropical' shower. All v nice. Not cheap but overall I think we got what we paid for. Grown up break from chaos of family life. Would recommend. View of river Moy from room below. Saw a seal catch... More 

Helpful?
3 Thank Colm K
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House Hotel. I am delighted to read that you enjoyed your stay with us and thank you for your wonderful comments in relation to the experience that you had and indeed the service you received, please be assured... More 

London, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at the Ice House for a couple of days of R&R after a hectic weekend elsewhere. The setting for the hotel is lovely and the view from our room, with its floor to ceiling windows, was excellent. The staff were all polite, efficient and friendly. Dinner in the restaurant was very good if a little... More 

Helpful?
3 Thank 19stfatlad
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your hotel of choice whilst in Ballina. It was a delight to read your wonderful review, and that your stay was so enjoyable, all feedback is greatly appreciated and helps us to strive to provide the best level of service and customer care to... More 

Arlington, Virginia
Level Contributor
201 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is right on the river and is a nicely done combination of Victorian and modern. All the rooms have river views. The room we had was on the lowest level so it had a terrace we could walk out onto. The room was a typical hotel room. The staff was super friendly and helpful. The food in the... More 

Helpful?
2 Thank Pat D
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House Hotel. I am delighted to read that you enjoyed your stay with us and thank you for your wonderful comments, our team who will be thrilled with your feedback. We hope we have the opportunity to welcome... More 

Dublin, Ireland
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Arrived on Friday pm to a v welcoming Dublin lady who showed us to our room called "Gold". The views of the River Moy were amazing. Loads of sleeping ducks outside our window. The whole WE was brilliant. The hotel, staff, food, comfort were all top class. The spa facilities are amazing. The best we have experienced in Ireland. Nothing... More 

Helpful?
2 Thank LizzyToner
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for taking the time to submit your review on your recent stay with us here at the Ice House Hotel. I am delighted to read that you enjoyed your stay with us and made the best of our facilities, thank you also for your wonderful comments in relation to the food and service you received, please... More 

Galway, Ireland
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We had the most amazing stay at the Ice House in June for my birthday. My boyfriend made the booking and advised that it was my birthday - we were greeted at check in by a wonderfully helpful girl (whose name I can not remember) who wished me a happy birthday (a lovely touch!!) We stayed in the Lavender Room... More 

Helpful?
3 Thank CailinGalway
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. We are very pleased to hear you had such a wonderful stay with us recently for your birthday celebration and enjoyed all aspects of your time with us. Its very encouraging to receive such positive feedback which our entire... More 

Dublin, Ireland
Level Contributor
158 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 1 week ago

The Ice House is a lovely boutique hotel, quite modern yet tastefully converted. Rooms are a generous size and I think all overlook the river with big glass windows. We used the spa and were very happy with treatments but simply relaxing in the outdoor hot tubs overlooking the river and wildlife were an equal highlight. One small suggestion would... More 

Helpful?
3 Thank BA_83838
ICE-HOUSE-TEAM, Deputy General Manager at The Ice House Hotel, responded to this review

Dear Guest, Thank you for your recent review of the Ice House and choosing us as your base while in Ballina. It was a delight to read your wonderful review, and that your stay was so enjoyable, all feedback is greatly appreciated and helps us to strive to provide the best level of service and customer care to all our... More 

3 of 5 stars Reviewed 1 week ago

Myself and my husband visited as a birthday get away. Like another commentator we were inundated with upselling from once we booked. And as soon as we got there, again, trying to get us to book spa appointments etc Our room was nice, and the view was lovely. The shower goes everywhere. Our main gripe was with the restaurant. It... More 

Helpful?
Thank Orlaith B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Contemporary chic meets old world elegance throughout the Ice House. Funky furnishings, eclectic styling and stunning architectural design combine to make you feel like you're in the heart of the city. One look at the unrivalled riverside views from all our rooms and you'll immediately know you're not. The distinct, interior fusion of traditional and new styles are woven in to an eclectic mix. Together they form the perfect accent to the amazing views that stretch across the River Moy to the woodlands beyond. With great service, fantastic food, fine wines, clever cocktails and a hotel spa guaranteed to sooth... ...Discover the best of both worlds at The Ice House and make it your escape to the extraordinary. ... more   less 

Additional Information about The Ice House Hotel

Address: The Quay, Ballina, Ireland
Location: Ireland > Western Ireland > Province of Connacht > County Mayo > Ballina
Price Range: $143 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ice House Hotel 4*
Number of rooms: 32
Reservation Options:
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Also Known As:
Ice Hotel Ballina
The Ice Hotel
Hotel Style:
#2 Romantic Hotel in Ballina
#2 Luxury Hotel in Ballina
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