We had one of the best time. The hotel is very cleaned, rooms a big and spacious, the spa area is amazing but the best thing is the people who work there. Irina- the manager is amazing organizer, makes everything looks seamless and always happy to help. Rossi is very professional and friendly. Anelia was looking after us at breakfast time and it really made us feel special, nothing was a problem. Thank you girls, you all make this place what it is, somewhere where we will be coming back, hopefully soon :)
Three essential requirements to feel comfortable when I'm staying away from home: clean facilities, a well-prepared bed and a well-functioning bathroom equipment. At the Aqua Spa Zlatograd Hotel these determinants were guaranteed in an exemplary way. The staff was friendly and helpful. I used the fitness room where I was coached by na eficiente PT and didn't miss the opportunity to try bowling. Without a doubt, I leave my highly favorable opinion.
We spent our wedding anniversary here and it was amazing. The place is with high standards of hospitality, luxurious and comfortable. Affordable prices for great services. We would definitely visit again.
The hotel is unique! The rooms are big and the beds are sooo comfortable! The staff is friendly and professional! The restaurants are serving delicious food! In the hotel you can find fitness and body shape room if you want to train! There is a bowling, too! The SPA is wonderful! I am planning my next stay here!
I have always dreamed to see the "Golden town" - Zlatograd and finallly we made it. We were looking for a place to stay and this hotel emerged from the list of the places for accomodation. The hotel has a very good location and a big place for car parking. There is a shoppng center just next to it, and the centre of the town is nearby. From the first second I eneted the hotel, I was impressed by everything. Very nice and friendly staff, they gave us even better room (with a balcony) than that we have booked, at the same price. We were given also with one bowling play for free (there was a bowling hall, quite good) . The hotel has a spa center, and a big fitness centre as well. The room was very, very spacious, clean and so well furnished. The bathroom was big, everything was so nice that I did not want to leave on the next day. The breakfast was very good and there was planty of things to eat. We will definetly stay again in this hotel when we come to see Zlatograd next time.…
Don’t have a WiFi. iPhone is the problem for WiFi. Only For Android have a WiFi. Spa hotel, but don’t have a massage. There are many better hotels and restaurants in the old town.Staff is good but they didn't solve the problem.I don’t recommend this hotel.
Aqua Spa is a great place to stay, genuinely friendly, polite and helpful staff at reception offering a warm welcome. The receptionist was such a charming helpful and kind young lady and couldn’t have done more for us. The rooms were very comfortable, clean and spacious. We dined out in the evening and received a great recommendation for dinner. In the morning we had a good breakfast which set us up for the day. Due to the fact that our stay was short we didn't have time to indulge in the spa facilities which we hope to rectify on our next visit. The prices are excellent for the quality of facilities. We visited at the beginning of the summer season so the hotel was quiet, nevertheless we will return again to Aqua Spa as we had such a good time.
Specially drive to Zlatograd city to visit Aqua Spa Hotel. Great staff, very large rooms, fully new furnishing, excellent bathrooms. Very goods Spa area and soon is expected to be opened larger part with swimming pool. Available massages, sauna, jakuzzi, etc. In sport activity bowling is a good choice. Area around is very interesting, old part of the city as well. Very good restaurant, weekend programs with local dancers, pipes etc.
Luxurious! Amazing! Impeccable! Extremely polite staff, fresh food, excellent cuisine...speechless! The spa zone is great, having in mind that I have never been to spa and o have never even had the desire for this. However, as a first class experience I give it 100/10, considering the fact that it is just for 5 leva. Perfect! Don’t bother thinking whether to book a room in this hotel, you will not regret it.
The hotel is really luxurious and of average hotels in the region.The rooms are big,the style is wonderful and the beds are comfortable.the staff is polite and is willing to solve any problems and inconvience.the place with the bowling and the games was a great idea,but i think the music could be a little lower at 11 o clock.spa was the best thing and i would come again just for it.there is a market and some shops nearby .It is really value for money!!