Esperanza Resort & SPA is the most exclusive SPA hotel in Lithuania, built in the style of the Swiss Chalet from the Canadian cedar on the shore of a romantic lake. It is a PLUS hotel from the collection of Small Luxury Hotels of the World. 2 restaurants offer to enjoy "Gourmet" cuisine and are among the best in Lithuania. Only best ingredients brought from the best farms in Europe are used in our kitchen. We will help to choose wine from one of the largest collections in the Baltic countries to enjoy your meal. The most exclusive SPA in Europe with the treatments - Cloud and Amphibia, which exist only in several places in the world. Golden Certificate of Service, 1st place in Lithuania in "5 start Alliance" and Tripadvisor. With a great choice of entertainment from fishing to helicopter. Esperanza Resort & SPA - a place for those who are used to quality, exclusivity and the highest level.
Overall a very pelasant stay at the Esperanza Resort and Spa.
Concerning the hotel: the while resort place is amazing, alongside a wonderful lake and in forest with beautiful high trees. The place is extremly peaceful. There are lots of things to do, between all the different sports field (basket, football, tennis...) and nautic activities on the lake. The Spa is mesmerizing, beautiful, and you can have the best time in it, with a beautiful view on the place. It has all the facilities and even more with UV lamps, special sauna etc. The rooms are actually okay, well furnished and with very good bedding. The breakfast is absolutely excellent, with various high-end foods as burrata for example. In definite the hotel is truly exquisite.
Concernin the restaurant we were more mitigated. The restaurant is really expensive for what it is. Fries are definitely frozen, and each time we went, we were never asked how we wanted our meat to be cooked for beef and duck, and we ended up with overcooked dishes. Waiters seems a bit bored to be here. Even though the restaurant is beautifully located on the lake, the cuisine is not so good for the price and the service not so good as well. That is too bad as it is the only place to eat while staying at the hotel.
The drivers that take you to the hotel do not really speak english, that is a bit surprising for such an international hotel. Also, it would be great that the hotel proposes more nautic activities such as waterskiing with such a beautiful lake.
Finally a really great stay at the hotel, a bit shaded by the restaurant unfortunately. Although I would recommand it for a nice, peaceful and relaxing pause within the region !
Follow me for reviews on hotels and restaurants of the region !
Read more
Date of stay: August 2021Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I had an opportunity to spend 2 nights in this resort. We were amazed by the quality of service here to say the least. It's all the small things that matter - taking the keys to park the car upon our arrival, leaving several pieces of chocolate on the bedside every night to wish us sweet dreams or a small healthy gift from the personnel even though I didn't mention it was my birthday. We really appreciate that.
We booked a Classic room but it was upgraded to a Superior Classic upon the arrival. The room had wooden walls, classic interior and more than enough space for two of us. Bathroom was spotlessly clean and equiped with some extra technologies (you'll get it once you're here :) ).
At first we were quite nervous whether we will have anything to do there during wintertime, however, there is a SPA, walking paths and some sightseeing in Aukštadvaris or Trakai. I believe you can do some cross-country skiing when there is snow.
Esperanza has one of the best kitchens that we have tried. Starting from a hearty breakfast where you can find a nice variety of fish, meats or sweet meals, to the fine dinner with a gourmet food and live music. You must try their creme brulee - it is out of this world. They don't have it in their menu (at least they didn't when we were there), but you should definitely ask the waiter.
All in all, it was a solid 10/10 experience. Do recommend it and will definitely come again. Yes, it is on the pricey side, but it is worth it to pamper yourself from time to time.
Read more
Date of stay: December 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for two nights in July and we loved it. The grounds are beautiful- walking trails, the lake, spa, gardens, etc. But what really stood out was the service- we were given a tour when we arrived giving us some history of the property. The food was delicious- both dinner and breakfast. You can tell that they try to use fresh produce from their gardens. All the staff we encountered went out of their way to make our visit superb. Overall, a great experience.
Read more
Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Do not worth the price and 5 star name. We booked room for 2+2 (adults and kids), but beds where made only for three persons, no robes or slippers for kids. Pool is not heated, water is cold. Only La costa restaurant was working, but food is very simple, overpriced. If you are going out from the teritory and come back, security again ask you reasons of your visit. Also during checkout we had to wait until they check our room. Breakfast are ok.
Read more
Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ernestas R, General Manager at Esperanza Resort & Spa
Responded Sep 10, 2021
Dear Lin. Thank you for writing a review about your stay with us. It’s a shame to read about your unsatisfactory experience now when we could of solved it immediately for you if we would have been aware of it during your stay. We couldn’t find your booking to thoroughly investigate it, but you as all our other guests did receive a confirmation e-mail prior reservation, where room type is specified, moreover each guest receives a room orientation after their arrival. Therefore it saddens to read that you decided to not share this with our staff member on the spot. Also to answer other concerns of yours, we do have bathrobes for children. Due to lack of space in room wardrobe we have two different sized children bathrobes on request. Our swimming pool is heated, maintaining 28 degrees of Celsius and thermometer is there for guests reference. Regarding our security, please understand that it is temporary measures taken in correlation to current situation of worldwide pandemic situation, therefore we apologize for these extra inquiries and if we did ask similar question twice. Our mission is to protect our guest health at these uneasy times even if by doing so we need to ask few more questions. As of your checkout, it’s a standard procedure to check a guestroom which takes no more than few minutes. Our guest time is our utmost importance, therefore we are sorry if you think we took more than expected. We would be very pleased to be able to welcome you back at Esperanza Resort & SPA. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We felt like some of the staff has double standards for people. Room was very clean. I met cleaner and actually they was nicer then some people in the restaurant during breakfast . Food was nice during breakfast. We had dinner in restaurant and everything was fine i had nice stake(sauce was a star of the dish) my friends said that it didn't felt like food its restaurant quality. My room design was awful. A lot of amenities . And we had problem with shower in both rooms then you start showering, black staff its coming out. So we had to run for some time before we can start showering During a night it felt, something its running in between of roof and ceiling so couldn't sleep normally. We had tried Spa as well, 2 saunas swimming, pool and small jacuzzi. Spa was fine, to small. I been many 5 star hotels around the globe. In this hotel i have seen only Amenities 5 star and cleaners. Strange thing, when i called to book restaurant for dinner some guy answered and I said " can I book table 20:30 and he said "Yes, but u have to get out before 10 o, clock" - that's so rood. (translation - "Kad man nei veino neliktu iki 10h")
Read more
Date of stay: May 2021
Location
Service
Sleep Quality
Room Tip:Tip is. Just go other hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ernestas R, General Manager at Esperanza Resort & Spa
Responded Jun 4, 2021
Dear Gintarasp, We thank you for time writing review about your recent stay with us. We were extremely excited to welcome our guests back after such a long period and you were one of the first guests at our resort, unfortunately it was saddening to read all the mishaps you have experienced. We were completely shut down for seven months due to Covid-19 pandemic, even though we tested all our systems and facilities, we were ready to face unfortunate events such as your mention regarding showers. It’s a shame that you did not mention that while you were at Esperanza Resort & SPA, we would have taken immediate actions and changed your rooms and put our efforts in solving other issues you experienced. In regards of restaurant timings, I completely understand that it is frustrating when our rights are restricted due to Covid-19 pandemic. Just to remind you that following Ministry of Health decision, all restaurants within the country at the time of your visit could operate only until 10pm, therefore our restaurant administrator had to inform you as well as all other guests about this restriction. We sincerely regret that your stay with us did not live up to your expectations, however we will be looking forward to welcome you once again at Esperanza Resort & SPA. Kind regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a great time! The resort is small scale and consists of cabin like buildings, very much in tune with the surrounding forest. The resort is surrounded by forest and lake, very secluded.
We had a double room with very comfy beds. The private beach on the lake was great fun and relaxing.
For us the only negative thing for us was that prices of food and drinks were very high (example: € 5,- for half a glass of apple juice).
Definitely recommended!
Read more
Date of stay: July 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Real oasis of beauty and tranquility,there you can hide from the noise of city,relax and have a great choice from entertainment and a lot sport activities, And for those who like gather mushrooms,there is ideal place. There are a lot of them in their own ,well-groomed forest. The staff was exceptional courteous , heartily advising on all issues,.,communicating. The young administrator kindly helped me with a variety of problems. The spacious room and picturesque scenery from terrace was magnificent. The breakfast was copious,with wide choice of various dishes, fresh and delicious. I would defintly visit it again, Everything was overwhelming positive.
Read more
Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room was nice, bed was really comfortable, silence at night. The food in the main restaurant is wonderful. the spa zone is small but cozy, only changing room is more suitable for 1-2 persons max at one time. the nature around the hotel is amazing.
Read more
Date of stay: August 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
great experience, great service. The staff is professional and friendly, facilities in good condition. Food is outstanding. The area in which the Esperanza is located is one of the best in Lithuania. Lake, woods...
Read more
Date of stay: November 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amazing views and spa facilities. Basketball and tennis courts. Room for 3 people was a little too small. Beds and mattresses were great and we had no problems sleeping every night. 5 Star room service and checking in every evening if we needed anything. There was some confusion with restaurant opening hours and we nearly missed our chance to dine at award winning restaurant. Food was very good, but we had not much to choose from with our dinner included package. I have to say that la-carte customers received more attention. Very good overall, seen it all and not getting I would like to come back one day feeling. 4 out of 5 from me.
Read more
Date of stay: July 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Paunguriai area.
LOCATION
LithuaniaVilnius CountyPaunguriai
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.