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Esperanza Resort & SPA

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Ungurio, Paunguriai 21282 Lithuania
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Traveler (369)
Room & Suite (72)
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About

Location
Cleanliness
Service
Value
Travelers' Choice
Esperanza Resort & SPA is the most exclusive SPA hotel in Lithuania, built in the style of the Swiss Chalet from the Canadian cedar on the shore of a romantic lake. It is a 5 * PLUS hotel from the collection of Small Luxury Hotels of the World. 2 restaurants offer to enjoy "Gourmet" cuisine and are among the best in Lithuania. Only best ingredients brought from the best farms in Europe are used in our kitchen. We will help to choose wine from one of the largest collections in the Baltic countries to enjoy your meal. The most exclusive SPA in Europe with the treatments - Cloud and Amphibia, which exist only in several places in the world. Golden Certificate of Service, 1st place in Lithuania in "5 start Alliance" and Tripadvisor. With a great choice of entertainment from fishing to helicopter. Esperanza Resort & SPA - a place for those who are used to quality, exclusivity and the highest level.
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Room & Suite (72)72
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Bicycles available
Boating
Bowling
Game room
Ski rentals
Skiing
Tennis court
Water sport equipment rentals
Archery offsite
Bicycle tours
Billiards
Fishing
Table tennis
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Facial treatments
Foot bath
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Mosquito net
Newspaper
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Umbrella
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Private beach
Desk
Coffee / tea maker
Cable / satellite TV
Bidet
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
English, Russian, Lithuanian, Polish

Location

Full view
Contact
Ungurio, Paunguriai 21282 Lithuania
Getting there
Vilnius Airport22 miSee all flights
Kaunas Airport36 miSee all flights
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360Reviews3Q+A52Room tips
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Popular mentions
Narute V wrote a review Sep 12
Klaipeda, Lithuania59 contributions3 helpful votes
Real oasis of beauty and tranquility,there you can hide from the noise of city,relax and have a great choice from entertainment and a lot sport activities, And for those who like gather mushrooms,there is ideal place. There are a lot of them in their own ,well-groomed forest. The staff was exceptional courteous , heartily advising on all issues,.,communicating. The young administrator kindly helped me with a variety of problems. The spacious room and picturesque scenery from terrace was magnificent. The breakfast was copious,with wide choice of various dishes, fresh and delicious. I would defintly visit it again, Everything was overwhelming positive.
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Date of stay: September 2020
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Travel820320 wrote a review Feb 2020
5 contributions
Hotel's Favorite
Very friendly staff, perfect "Michelin" style kitchen. Very clean and big space rooms. Nice view on the lake and nature. Opportunities of walking way around hotel and wild hiking aroun big lake (about 2 mi).
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Date of stay: February 2020Trip type: Traveled with friends
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Aleksandr S wrote a review Sep 8
3 contributions
A very luxorious place. The staff is very polite and helpfull, the food is delicious. The whole family enjoyed the spa. Cofee in the room was great :) and the view from the balcony...10 points. Will be back soon!
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Date of stay: September 2020Trip type: Traveled with family
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KaffeGeek wrote a review Sep 6
Vilnius, Lithuania57 contributions19 helpful votes
I am surprised by the percentage of raving reviews and think they must have been somewhere else or the quality plummeted since they visited. On the positive: The site is located in a peaceful and beautiful area. The exterior is very well kept and you notice sport courts on the way down to the parking (tennis and basketball). Also there is a nice lake, to which the hotel and restaurant have a view. The staff is in general friendly and professional. The Spa offers towels and bathrobes and removes used items frequently. The toilette in the hotel room has interesting functionality- like you’ll find in Asia (flushing your bottoms, wind dry the same, warm toilette seat and “massage”). Tiles in the bathroom has electric heating in the floor. The bed was good and I slept well - good curtains and no disturbing direct sunlights in the morning. Breakfast looks delicate and the staff is helpful when getting hot food. Girls in the reception in hotel and spa was friendly and professional. The hotel has a lot of sports activities for guests, if you want something more than sitting/eating/spa. —- Areas for improvement —- Spa: Due to corona the access was claimed to be limited - however the spa was crowded when we were there (we counted 15-16 people in the open area). With this amount of people, there was a waiting line for everything- jacuzzi takes 4-5 adults, so if you are in, other people are waiting. This goes for the infrared sauna too (takes 2). The vitamin D lamps - one of these stopped working while we were there. Changing room very small: 2-3 people in the wardrobe and it is full - *one* single shower - it is good for a private house, but for a spa it makes a big bottleneck when people are changing/leaving. Also - 5 star spa with lots of small children running around? Maybe make a separate children area, and let adults relax in the (adults)spa? Does it compare favourably to the Fitus gym in Vilnius? Our company think not so. Hotel room: Family room has good size but it is begging for being refurbished. The interior and devices are from pre mobile phone area as the rooms has 3 old type phones including a wireless phone in the bath room. The shower area was a basic bath tub and cheap plastic wall (hinged, three sections) that squeak when you move it). It is a cheap product I would never put in my home, but you will find similar in 3 star hotels. The floor heating is uneven and not all of the floor has heating cables under the tiles (close to the wall, next to the bedroom). The room has poor sound proofing and we heard very well people above us walking in their room. Luckily they did not dance or have a party. The lock/handle at the bathroom in one of the rooms was almost breaking down (loose, close to falling off), showing lack of maintenance. Breakfast: 5 star breakfast and nothing to drink except coffee/tea? No juice offered at all, unless you asked in the bar - where you can pay for having juice with the breakfast. Maybe it is 5 stars service by soviet standards? The smoked salma was of variable quality- some good and some hard and really not edible. The food in general was ok-good, but what makes it 5*? I have had better breakfasts and service at 4* hotels - both in service and selections of food. Like a British guest noted after an earlier visit - there was nobody showing us the facilities - game room etc, no extra for feeling welcome, no extra fixing of the room for the afternoon/evening. We (needed) ask for transport of luggage from the parking lot to the hotel and after 4-5 minutes, a guy arrived and brought our things to the room (with me helping to carry from his golf car to the room). Same procedure for checkout - need ask for it - then you get the transport. This place need investments to be up to date and it need better maintenance. The place has a great potential, but need a bit of work. Would I go back? Not as it is now - there are better alternatives.
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Date of stay: September 2020Trip type: Traveled with family
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Tania A wrote a review Aug 2020
Newton Abbot, United Kingdom10 contributions2 helpful votes
Most beautifully located and very well maintained, Esperanza had certainly looked very promising. Excellent service and the quality of food made our dining experience unforgettable. However, there were few disappointments too. Firstly, we’ve discovered we had to park our car AND take the heavy luggage to our room ourselves-something unheard of if one comes to 5* hotel! Nobody never offered any help with luggage. Nobody never explained to us or even showed some facilities (for example, we came across “gaming room” by pure chance, only discovered it on our last day) or even tried to make us feel special or, at least, welcome! There were no tiny chocolates on our pillows-the kind the 5* places always offer their customers on daily basis. Room seemed very poor value-far too small for that price, and the window was so low, we could barely see the lake (yet that particular room was advertised on the website as “lake view”). Immediately upon arrival we’ve noticed that the back panel of the wardrobe is coming off-something quite shocking actually, considering the price we’ve paid. Staff were friendly but cold, and overall we felt as we were a burden to them, kind of difficult customers... We also noticed that some clients were treated differently, as if they were more welcomed and preferred. It was sad and uncomfortable. But! Restaurant staff and the beauticians were extremely helpful and professional, Overrated and overpriced, sadly, unlikely to come back
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Ernestas Riesuta, General Manager at Esperanza Resort & SPA
Responded 4 weeks ago
Dear Tania A. We thank you for taking time to review your recent stay at Esperanza Resort & SPA. It was exciting and rewarding to read about your positive dining experience as what Esperanza is known for at first place is being able to deliver exceptional gourmet experiences, therefore comments such as yours motivates us to strive for even better results by delivering the initial promise of highest standards. However it was disappointing to read about your arrival experience, as I understood we have missed a chance to explain our resort temporary change of politics which inflicted the amendment of some services we provide. Therefore I would like to extend our sincere apology for not providing this vital information to you which I am sure would have prevented you to feel left aside or neglected. Health and well being of our guests are of utmost priority, therefore since the breakthrough of Covid19 we have restrained some of our services and procedures by minimizing the contact among our guests and staff members. Having said that I would like to note that these measures are temporary and will be returned once we will overcome this worldwide health crisis. Additionally I would like to point that we have reduced overall room pricing by twenty percent as we do understand the significance in lack of certain services or restrains even if it is meant for general well being of our guests. Finally I would like to thank you for pointing out few in-room defects and it will be taken care of immediately. Once again thank you for your review and we will be looking forward to welcome you again at Esperanza Resort. Kind Regards, Ernestas R.
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PRICE RANGE
$185 - $274 (Based on Average Rates for a Standard Room)
LOCATION
LithuaniaVilnius CountyPaunguriai
NUMBER OF ROOMS
34
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Frequently Asked Questions about Esperanza Resort & SPA
What are some of the property amenities at Esperanza Resort & SPA?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Esperanza Resort & SPA?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Esperanza Resort & SPA?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Esperanza Resort & SPA?
Yes, free parking, secured parking, and valet parking are available to guests.
Are there opportunities to exercise at Esperanza Resort & SPA?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Esperanza Resort & SPA have an airport shuttle?
Yes, Esperanza Resort & SPA offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Esperanza Resort & SPA located near the city center?
Yes, it is 0.01 miles away from the center of Paunguriai.
Are pets allowed at Esperanza Resort & SPA?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Esperanza Resort & SPA offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Esperanza Resort & SPA?
The staff speaks multiple languages, including English, Russian, Polish, and Lithuanian.
Are there any historical sites close to Esperanza Resort & SPA?
Many travelers enjoy visiting Užutrakis Manor Estate (The Tyszkiewicz Palace) (8.7 miles).