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Castle Inn Bakewell

Castle Street, Peak District National Park, Bakewell DE45 1DU England
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Guests1 room, 2 adults, 0 children
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Traveler (98)
Room & Suite (14)
Dining (8)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Languages Spoken
English
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Bar / lounge
Hiking
Darts
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Wifi
Public wifi
Internet
Restaurant
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Room features
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
509Reviews5Q+A46Room tips
Traveler rating
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  • 28
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Popular mentions
Called in for a drink after a long day walking in the area. Good pint, great selection, an added bonus is that it is dog friendly, so didn't have to sit outside. Very friendly and helpful staff. It gets quite busy in the early evening but the service was great.
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Stopped in for a few drinks and dinner. The Castle is in a good location and the pub has a nice atmosphere. The staff were very friendly, helpful and efficient. The food was delivered in good time and was delicious.
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Response from flintmaz, General Manager at Castle Inn Bakewell
Responded 2 days ago
Thank you for taking the time to write a review. Glad you enjoyed your meals and look forward to seeing you again soon
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Went because it was recommended as a dog friendly pub, which it is. Staff were friendly but the food was pretty mediocre. My wife's jacket potato was ok though the accompanying salad looked jaded. My ploughmans was served with granary from a sliced loaf.
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Response from flintmaz, General Manager at Castle Inn Bakewell
Responded 2 days ago
Sorry we didn’t meet up to your expectations please could you contact us to discuss this further
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Our stay didn't get off to a good start, as I had booked the two nights through the Green King Website and only booked single occupancy. The site was not very user freindly and as I was checking out different dates for availability it kept resetting the occupancy level. I kept setting it back to two - or so I thought - however I was told it wasn't going to cost the £128 that I expected but £216, and that's £88 extra for two extra breakfasts and in the same room!! We tried arguing the point to no avail, so paid the additional cost only to find our room was the size of a converted garage out by the car park and only several metres from a busy main road. The room was nicely decorated and fully equipped with everything we needed except it was rather small. It was also Very Very Noisy from patrons walking between the pub and the car park and from the traffic on the road outside. The traffic noise carried on in to the late evening and started again in the early morning with the noise from the lorries being so loud you thought they were going to join you in the room. The food was good - as we ate there one night and obviously had breakfast there - so no complaints there and all the people we spoke to were very freindly it's just I don't think what we got was worth what we paid for it.
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Response from flintmaz, General Manager at Castle Inn Bakewell
Responded 1 week ago
Thank you for your review, if you would like to reach out to us regarding your visit please don’t hesitate on 01629 812103 and ask for Maryann or flint
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I understand Room rates differ but if you are charging £150 you need to have expectations to match. On arrival we asked about local taxis and having the manager first snigger before giving a response didn’t feel me with hope. If you struggle with taxis at least explain it and have options ready for your guests before laughing at the question. Room was ok, bathroom feels old with the extractor making a racket. Breakfast again wasn’t amazing. Sausages were deep fried, plate was full of grease. I’d return to Bakewell but would recommend looking for better hotels if the room rate is over £75 for the castle.
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Response from flintmaz, General Manager at Castle Inn Bakewell
Responded 1 week ago
Thank you for your feedback, sorry your stay was less than exceptional, don’t hesitate to reach out to us
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PRICE RANGE
$97 - $183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle inn bakewell hotel bakewell
LOCATION
United KingdomEnglandPeak District National ParkBakewell
NUMBER OF ROOMS
6
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