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Olde House

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176 Reviews from our TripAdvisor Community

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Showing 175: English reviews
Chesterfield, United Kingdom
Reviewed 2 weeks ago

Vistied at 3pm on a sunday, ordered 2 starters and 2 mains. The starters were ok nothing fancy but then you cant really go wrong with battered mushrooms and side salad! The mains were terrible. 2 pies which were soggy and filled with mush hardly any meat, chips were like cardboard and gravy was watery. Both myself and my partner...

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Helpful?
Thank verybusybee
oldehouse, Front Office Manager at Olde House, responded to this review

Dear We are very sorry to hear of your experience with us and we do strive to correct and improve our standards to make sure they are always maintained. If the issue was raised at the time we would have gladly replaced the meal for you, this does seem to be a supplier issue that we are addressing. Please call...

Frome, United Kingdom
Reviewed 3 weeks ago

Pleasant room let down by the newly installed shower not working. This was quickly looked at by the housekeeper but could not be resolved and no other room was available. Thought the bathroom looked clean but on closer inspection not so good. Black biuldup around shower door and the floor laminate came away from the wall.

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Helpful?
Thank Crs C
oldehouse, General Manager at Olde House, responded to this review

Dear Mrs C I was very sorry to hear about the problem with the shower on your recent visit to us. I can confirm that the problem has now been resolved. We are waiting for a room make over, so when you are next visiting Chesterfield, give me a call on 01246 274321 and I will discount your next visit....

Ipswich, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed one night here, enroute to further up north. Large, well run establishment. Swift and easy check-in and we were given a very nice room, which was clean and comfortable. Very slight niggle was that the walls are not that sound proof, as the person in the next room had their tv on ALL night and although low volume, it...

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Helpful?
Thank PaulW42
oldehouse, General Manager at Olde House, responded to this review

Hi Paul thank you for your lovely feedback and we look forward to a return visit, but should you have any problems with noise from other rooms, please do not suffer, pop down to us in the bar and we will try to resolve any issues. regards Julie Wood

Wallasey, England, United Kingdom
Reviewed 4 weeks ago

Stayed for a single night visiting family in Chesterfield. Hadn't been to the Olde House for over 30 years but very impressed with the standard of accommodation and good vegetarian breakfast. Room rather too warm but clean & well appointed. Staff were friendly and helpful.

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Helpful?
Thank Colin S
oldehouse, General Manager at Olde House, responded to this review

Hi Colin We were very happy to welcome you back after such a long time, I hope it brought back happy memories. Our rooms are individually heated so next time all you need to do pop down to the bar and we will show you how to adjust the settings. Hope to see you again soon regards Julie Wood

Bolton
Reviewed October 26, 2016 via mobile

I had the opportunity to stay here for 1 night on a business trip. To be fair the accommodation is very nice, and good value for money. The room was spacious and well presented, the bathroom was clean with an excellent power shower over the bath. Checking in was organised and friendly with information on food deals and times. The...

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Helpful?
1Thank MandyR28
oldehouse, General Manager at Olde House, responded to this review

Hi Mandy Thank you for your feedback which is always nice to receive, I am sorry that breakfast wasn't as quick as we are normally. Our breakfasts are cooked to order so at times it can be busy when everybody orders at the same time, but should next time you be in a hurry just mention it to the waitress...

London, United Kingdom
Reviewed October 10, 2016 via mobile

We had a one night stay. The hotel was easy to find and you can access the Peak District or Sheffield very easily from here places such as Chatsworth House, Bakewell, Eyam etc. The rooms are fine, fairly standard but spacious as is the ensuite. Very clean, the bed was a bit soft for my personal taste but it's not...

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Helpful?
Thank Natalieison
oldehouse, General Manager at Olde House, responded to this review

Hi thank you for your nice feedback. We are delighted that you enjoyed your stay with us and look forward to seeing you again soon regards Julie Wood

Chesterfield, United Kingdom
Reviewed October 2, 2016

Some friends arranged for a party of us to have an evening meal here, and it was the worst meal I've had in a long time. I decided to have a burger - The Mountie. The 'sesame seed bun' was dry and tasteless as was the 'prime ground steak burger'. The 'maple cured belly pork' was a small piece of...

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Helpful?
Thank Tony67967
oldehouse, General Manager at Olde House, responded to this review

Hi Tony I was very sorry to hear about your experience at the Olde House, unfortunately unless a complaint is received at the time of service it is very hard for me to comment where the problem was. All I can say is please on your next visit let us know immediately of anything that you are unhappy with so...

Scarborough, United Kingdom
Reviewed September 20, 2016

My wife and I were invited to a mid week wedding in Derbyshire and we booked in the Olde House from Friday to Wednesday. We did not wish to stay in Chesterfield town centre because of the noise etc over the week-end The room and breakfast were excellent the only fault I could mention was that one evening some friends...

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Helpful?
Thank malcolm p
oldehouse, General Manager at Olde House, responded to this review

Dear Malcolm thank you for your kind words regarding your visit to the Olde House. I was very sorry though to hear that a meal was delivered to your guest that wasn't up to standard, please never feel that you can not ask for a replacement meal should anything at all be wrong with it. I look forward to seeing...

Reviewed September 13, 2016 via mobile

Visited for a wedding event. Wedding was on Sunday to which they don't start serving food until 12. Would of been nice to offer a breakfast option from 11am as we travelled from Coventry for event. The service was ok and price of drinks ok. Venue was clean and deco ok. Order food to share dishes which taken about 45...

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Helpful?
Thank Jason L
oldehouse, Guest Relations Manager at Olde House, responded to this review

Dear Jason Thank you for your feedback but I am a little confused about the complaint. When functions are booked we provide the meals at the time requested by the party organisers, we are more than happy to provide food outside of our normal opening times if we are asked. regards The Olde House

Reviewed September 13, 2016 via mobile

Shocking! We visited as a group of 15 and not only did they get our order wrong three times the chicken we ordered wasn't cooked, still pink in the middle. They missed one of the meals and that one person had to wait for their meal when everyone else was eating. Then they had the cheek to ask for money...

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Helpful?
Thank Gemma W
oldehouse, Guest Relations Manager at Olde House, responded to this review

Dear Gemma we are very sorry that on this occasion we failed to look after you, If you could please forward us your contact details either by email oldehouse@marstons.co.uk or telephone 01246 274321. I would be happy to discuss your recent visit regards Julie Wood

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast

Additional Information about Olde House

Address: Loundsley Green Road | Newbold, Chesterfield S40 4RN, England
Location: United Kingdom > England > Derbyshire > Chesterfield
Price Range: $80 - $111 (Based on Average Rates for a Standard Room)
Number of rooms: 12
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Questions & Answers

Here's what travelers have asked, with answers from Olde House staff and other travelers.
2 questions
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cheshire
over a year ago

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Questions? Get answers from Olde House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Room 10 at the back was quite, parking close round the reception area for only 5 cars but has a huge car park round the front.”
 of 5 bubbles crsc2013, 3 weeks ago | Read review
“All rooms seem to be the same”
 of 5 bubbles KFox24, Jul 18, 2016 | Read review
“on first floor, lift to rooms. very quite.”
 of 5 bubbles karenmP7488CS, Feb 28, 2016 | Read review
“Our room was on the ground floor and was very quiet.”
 of 5 bubbles karemae, Feb 8, 2016 | Read review
“All rooms exellent”
 of 5 bubbles 593neila, Feb 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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