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Bishopstrow Hotel & Spa

Traveler (425)
Room & Suite (433)
Traveler (425)
Room & Suite (433)
Dining (79)
Boreham Road, Warminster BA12 9HH England See on map
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Room Service
4 Star accommodation
Offers from Bishopstrow Hotel & Spa
Special Price:Winter Offer
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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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Traveler rating
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Pete E
Reviewed 4 days agovia mobile
My wife and I got married here on the 1st December 2018. We stayed the night before as wanted to make a weekend of it. The rooms, food and service was all excellent.

Nicola the wedding coordinator was brilliant from the initial stages right up to the wedding day. She took a lot of pressure away from us and organised everything beautifully.

All the staff were helpful and polite. It was a fantastic weekend and we will definitely stay again just for a get away.
Date of stay: December 2018
1 Thank Pete E
Lesley L
Bath, United Kingdom
Reviewed 1 week agovia mobile
What amazing service and help for our daughters wedding, Nicola the wedding coordinator was brilliant from start to finish , making sure everything was perfect - and it was - wedding breakfast absolutely delicious and perfect - the staff were so helpful and friendly - the rooms are amazing so comfortable , facilities are excellent, all the guests were impressed, would recommend and we will certainly be back .
Date of stay: December 2018
1 Thank Lesley L
Mark T
Ilminster, United Kingdom
Reviewed 1 week agovia mobile
We booked thru off peak luxury a nights package. This included afternoon tea, dinner, my wife booking extra spa treatments
Arrived to be told no electricity, which had been out since the day before
Possibly a reconnections later around 3 pm but this was promised for 10.30
We had arranged child cover, cover from both our businesses ( as we are self employed) cover for our dogs.....
We were not contacted to allow an alternative to be sourced and as power had been off since the day before surely a courtesy telephone call to advise
This could have been done via off peak luxury
When I mentioned this a very superior young arrogant manager told me they had no phones so could not( even as he was talking on his mobile) extreme and unnecessary rudeness an apology would have been more appropriate
As we managed to arrange another hotel we went to move my car, which was now blocked by a mini tractor and gardener clearing leaves
I asked him to move so I could exit once again a mouthful
Suggest some remedial training in customer service,
An absolute disgrace
Off peak luxury managed to save our break and they immediately found another hotel
Suggest they consider removing the above establishment
Date of stay: November 2018
Thank Mark T
Response from Mark B, General Manager at Bishopstrow Hotel & Spa
Responded 1 week ago
Dear Mark T, I am truly sorry you feel this way, we would have of course loved to pre-warn you of the power failure but we could not get on to the system to extract this information. As I am sure you can appreciate we do not leave guests details printed out so we had no idea of any arrivals coming in. We did try to explain this to you but instead you threatened us with 'settling this over Tripadvisor' and being rude to our receptionist. With regard to the power failure we are at the mercy of SSE, the updates from them kept on changing. The power was restored at 7am that morning but unfortunately was lost again by 9am. this was of course unexpected. The power was restored at 14:40, 20 minutes before our advertised check-in. We actually looked after many guests over the two days of disruption who were understanding as this situation was completely beyond our control. We even went to great lengths of going to a well known brand of coffee shop to make sure we could still offer the service that we pride ourselves on. I am truly sorry you felt necessary to deal with this matter by threatening us with TripAdvisor, leaving and posting this review. Best wishes, Mark
London, United Kingdom
Reviewed 2 weeks agovia mobile
This was a present from my boss - luxury afternoon tea for two. The hotel was simply perfect - from the very warm welcome at the door to the impeccable service we received throughout our visit. The afternoon tea itself was very nice, enough for both of us, beautifully presented & lovely tasting.
This is a stunning hotel, in a beautiful location with exceptional staff & I would highly recommend it.
Date of stay: November 2018
1 Thank DaisyMaeLucas
Response from Mark B, General Manager at Bishopstrow Hotel & Spa
Responded 1 week ago
Dear DaisyMaeLucas, Thank you so much for sharing your review with the world. I am so you found the hotel to be 'simply perfect'. I have taken great delight in sharing your comments with the team. Best wishes, Mark
Reviewed 3 weeks agovia mobile
For my wife’s 70th Birthday we looked for a quiet special location where we could gather as a family and celebrate but we needed a element of surprise. With the help of all the staff we certainly pulled it off.
I arrived accompanied by my wife, on her birthday, who did not have a clue where she was spending the next 3 nights. We A A A spacious bedroom in the courtyard annexe complete with flowers (ordered by my daughter) and bottle of champagne on ice! Our celebration meal in the restaurant was superb, the service extremely attentive but unabtrusive and capped by a ‘sweet’ desert displaying a birthday wish from the hotel staff. My daughter had made the booking on my behalf and found the reception/booking staff extremely helpful in organising two almost neighbouring rooms to accommodate my daughter, her husband and 1 child and 9 month old baby, my son and his wife and 2 children for our 2nd night. My children and their families were welcomed and hidden away until my wife and I were eating our evening meal when they were escorted into the restaurant to spring the best surprise of all as my wife was convinced were unable to have a family celebration due to everybody having commitments.
The staff then moved our table and food to the group table laid up for everyone. Nothing was too much trouble - not even the ‘firework’ candle on the cake provided by my daughter.
Returning to the hotel on the 3rd day, after all day at Longleat Safari Park and Light Show we (10) were, not having booked, all accommodated without fuss for an evening meal and relaxation in front of one of the 3 log fires. A superb end to a great family day. However it didn’t end there. Sunday morning saw the children enjoy the pool and then another superb meal by way of a traditional Sunday roast lunch.
One of my grandson’s suffers from food allergies and the restrurant staff and chef responded with some sympathy to his needs and relieved his parents concerns.

During our stay our party, both young and old, were made to feel welcome and our needs were either responded to quickly and efficiently or in some instances anticipated by all staff. Our special weekend celebration was made ‘special’ and a forever family memory thanks to how we were treated. I thank and congratulate staff and management on their service and facilities and wish the hotel every success.
Date of stay: November 2018
1 Thank Sheddemolisher
Response from Mark B, General Manager at Bishopstrow Hotel & Spa
Responded 1 week ago
Dear Sheddemolisher, I am so pleased that we made all the party no matter the age feel welcome! It was a pleasure to be trusted with this very special occasion and I am delighted we helped create a 'family memory'. We very much look forward to welcoming you back to us again. Best wishes, Mark
Welcome to The Bishopstrow Hotel & Spa. Without doubt one of the finest, luxury hotels in Wiltshire.Located within easy reach of Bath and Salisbury (off the A36), only 6 miles from the famed Longleat Safari and More Adventure Park.Set in 27 acres of established grounds boasting kitchen gardens, orchard and trout fishing from the banks of the river Wylye running along the hotel, deep in the heart of the beautiful Wiltshire countryside. Ideal for adults and children alike. Less
Hotel class
Hotel Amenities
Free Parking
Room Service
Fitness Center with Gym / Workout Room
Breakfast included
Free High Speed Internet (WiFi)
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Tennis Court
Wheelchair access
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$185 - $384 (Based on Average Rates for a Standard Room)
Also Known As
Bishopstrow House Hotel Warminster
Bishopstrow Hotel Warminster
Bishopstrow Hotel & Spa Warminster, Wiltshire
United Kingdom > England > Wiltshire > Warminster
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
Price range
$185 - $384 (Based on Average Rates for a Standard Room)
Also Known As
Bishopstrow House Hotel Warminster
Bishopstrow Hotel Warminster
Bishopstrow Hotel & Spa Warminster, Wiltshire
United Kingdom > England > Wiltshire > Warminster
Traveler (425)
Room & Suite (433)
Dining (79)
Pool & Beach (30)
Amenities (33)
Family and Play Areas (1)
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Questions & Answers
Ask a question
July 24, 2017|
Response from MARGOTW885 | Reviewed this property |
No sorry. Suggest phoning. Sorry can't be of more help.
Suzanne S
February 3, 2017|
AnswerShow all 2 answers
Response from Suzanne S | Reviewed this property |
Will try again but it seems they don't answer or put phone onto voicemail throughout the day !
September 10, 2016|
AnswerShow all 2 answers
Response from 66grahamh | Reviewed this property |
I believe access is included, but obviously any treatment would need to be paid for (massage, facial, etc).
Room Tips
"hotel fine"
Oct 23, 2018
Read review
"Coach house is secluded but linked by internal corridor (if you don't mind passing the kitchen)"
Oct 21, 2018
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"Request a Classic Double in the mews or hot weather will be a massive problem"
Jul 12, 2018
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"Choose deluxe for an even more incredible experience!"
Jun 18, 2018
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