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The Keep Guesthouse

Traveler (19)
Room & Suite (6)
Dining (3)

About

#1 of 10 B&Bs / Inns in Carrickfergus
Location
Cleanliness
Service
Value
The Keep Guesthouse is conveniently located in Carrickfergus Town Centre. The superb guest rooms all have en-suite shower facilities, fridges,large flat screen TV,s, tea/coffee, complimentary water on arrival, free Wi-fi, free parking. We are situated on the main Causeway Coastal Route, only 10 miles outside Belfast, with really good transport links nearby. You can see the beautiful Carrickfergus Castle from the front door, with the Cinema just across the road, we are within a few minuets walk to award Winning Restaurants & Pubs. We make a wonderful base to visit the best of what Norther Ireland has to offer, The Gobbins Path only 7 miles away, Titanic Belfast only 12 miles, you can be in Dublin in just 2 hours We pride ourselves on our Hosting skills and whether your visit is for Business or pleasure a warm welcome awaits you at The Keep.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Non-smoking hotel
Room features
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Charming

Location

Full view
88Good for walkers
Grade: 88 out of 100
29Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
155Reviews
2Q+A
21Room tips
Traveler rating
  • 117
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Popular mentions
We had a very pleasant stay in this hotel and the proprietor of the hotel was very kind to us and toke Jennifer and I complete with our bags up to the Railway Station in the morning to join our Railway Tour Holiday . We always go back this same hotel each year as everybody is
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded 4 days ago
Hi Barry & Jennifer, Thank you for once again staying with us, we enjoy the time we spend together in May each year. It was good of you to pick The Keep Guesthouse again and it was a pleasure to be able to leave you both up to the Train Station. Thank you so much for taking the time to write us your review, we are sure it will help other travelers to choose The Keep. Until your next visit, take care of each other, see you again. Warmest regards, Raymond.
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Had a lovely stay in this guest house. Heather and Ray were so friendly and attentive and breakfast was amazing. The location was perfect, plenty of free parking and close to all the amenities, Carrick castle and the marina. Probably one of the most comfortable nights sleep
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded May 8, 2019
Hi Will & Jules, Thank you very much for taking the time to write about your stay with us, we really appreciate it and have had people stay with us after your recommendation. We pride ourselves in our freshly cooked, local produce, breakfasts its great to see our Guests really enjoy them. We hope to welcome you both back soon. Warmest regards, Raymond
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What a gem this guest house is! Perfectly hosted by Heather and Raymond, who take customer service to a new level. Nothing is too much trouble. A real home from home look and feel. Excellent breakfast and our room was spacious,clean and comfortable. The location is absolutely
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded Nov 19, 2018
Hi Ray, Thank you very much for taking the time to write us such a lovely review. We are glad you both really enjoyed your stay and we are looking forward to your return visit. Its nice to know that our Guests find that we are good hosts, it means a lot to us. Thanks again. See you soon. Warmest regards, Raymond.
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We felt very very welcome. Comfy rooms, cozy beds. Tip-top breakfast with large variety of cereals plus tasty Ulster fry. Very short walk (under 5 Mins) to the castle, waterside, and Wetherspoons. Thanks so much! Only the taxis in Carrickfergus are a bit late at times... ;)
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Response from thekeepcarrick3, Guest Relations Manager at The Keep Guesthouse
Responded Nov 1, 2018
Hi Nik, Thank you so much for writing this review so quickly. I am sorry my response wasn't as quick, as you know we where going away on Holiday ourselves. I must apologise on behalf of our local Taxi firm, to be fair to them they are usually very punctual. We really enjoyed your company and your stories of eating out in Belfast. lol We hope if any of you come back over to N. Ireland you will stay with us again,we really enjoyed the Craic we had with you and the boys. lol We appreciate you taking the time to write about your experience.Thanks again. Warmest regards, Raymond.
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You’ve got to like climbing stairs. Lots of narrow stairs, hope your suitcase is light. Room was ok, pillows were flat, but carpet was filthy in our room. It was late and we ended up here, but nice walk to great restaurants on the nearby wharf. Breakfast was good.
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Response from thekeepcarrick3, Owner at The Keep Guesthouse
Responded Oct 3, 2018
Hi Yukon, Thank you for writing a review for us. It is with great dismay that we read you thought our carpet was not up to standard, we are in each room everyday and the carpets are cleaned thoroughly.We are so sorry you thought otherwise. We did an inspection of the room you where in and the only thing we can find wrong is the fact the pile on the carpet in that room runs the wrong way(fault of the carpet fitters)perhaps when the light hits it and because it is two tone brown it gave you a different impression. We pride ourselves on how clean we keep the rooms and it is shown in our other reviews to be one of the standards other Guests find consistent. We are sorry you felt the staircase narrow, I can assure you they are of the normal, standard, width. I do usually offer to carry Guests cases up the stairs, perhaps I was out when you arrived. We would normally show any Walk-in Guests the room before they decide to stay, if you felt there was a problem either with the cleanness of the carpet or the stairs, we are surprised that you decided to stay with us, or didn't point it out to us at first point of contact. We really do apologise that we didn't meet your standard on this occasion and we thank you again for telling us about your experience. We do take all our Guests reviews on board and we will look again for any ways we can find to implement changes, to meet our Guests exceptions. Extra pillows are kept in the wardrobes, sorry if we didn't point this out to you on check-in.Thank you again for your time. Warmest regards, Raymond.
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PRICE RANGE
$89 - $112 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomNorthern IrelandCarrickfergus
NUMBER OF ROOMS
4
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