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We came here for drinks and we were planning on eating as well. When we arrived we ordered drinks and sat in the bar area. The glasses were dirty. Had to ask 4 times for a clean glass as each one I was given was...More
My wife and I recently dined in the newly refurbish restaurant with new menu. We were greeted upon arrival by the General Manager who escorted us to the Bar where we were taken by a very friendly Restaurant Manger to our table.
The surroundings were...More
Oh dear...the first poor review I've had to put on TripAdvisor. We were put in the bridal suite having arrived early. The room was OK but when we arrived back later there was a raucous hen party and another large function or two. They all...More
We booked the golfing package and had an extremely enjoyable weekend, playing two superb parkland courses, Strabane and Newtownstewart. This was a return visit to the Fir Trees Hotel and it didn't disappoint, with superb staff, delicious food and clean and comfy rooms. The bar...More
My partner and I went here recently and although our meal was lovely the bathroom facilities were awful. Two of the toilets were out of order for hours and the toilet paper was never re-stocked. The sinks had never been cleaned and were extremely dirty....More
Thank michelle h
Response from Fir T, General Manager at The Fir TreesResponded January 17, 2014
Having investigated this incident thoroughly we must offer our apologies to this reviewer and any other customer who used the facilities on the night in question. We did indeed experience a serious plumbing issue and given the time we were unable to locate a plumber...More