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$929
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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Kapalua
Updated 01/15/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 2 hotels in Kapalua
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
Just as Kapalua translates to “arms embracing the sea,” this iconic AAA Five-Diamond resort on Maui embraces guests with island-inspired luxury and natural aloha. Spend your days lounging on golden beaches, snorkeling with sea turtles or soaring through the West Maui Mountains on a dual zipline. Play in the footsteps of legends on one of two championship golf courses, reinvigorate with an indigenous spa ritual or discover new flavors from locally sourced fare. At this luxury beachfront resort, every new adventure begins with the spirit of aloha.
Nestled on Maui’s pristine Northwest shore, The Ritz-Carlton Kapalua, Maui is surrounded by one of Hawaii’s most expansive natural preserves and two protected marine sanctuaries. At this sprawling beachfront resort guests appreciate the abundant opportunities to explore and discover. Balancing their time with relaxation and wellness, enjoying resort amenities and activities, while being pampered with legendary Ritz-Carlton service.
Newly transformed guest rooms, suites and residences beckon with enhanced decor embracing Maui’s natural beauty and rich cultural heritage. Delicate sand tones evoke feelings of calm and serenity while azure blue and deep green accents echo the captivating hues of the sparkling ocean and lush flora.
Stunning oceanfront and natural beauty inspire all the senses while award-winning culinary experiences, interactive eco-adventures and a Hawaiian-inspired spa create an unforgettable escape at this restorative sanctuary.
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Room & Suite (631)631
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Canoeing
Diving
Golf course
Hiking
Snorkeling
Tennis court
Aerobics
Canoeing offsite
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
Japanese
Location
Full view
65Somewhat walkable
Grade: 65 out of 100
11Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
Contact
1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
Getting there
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4,212Reviews143Q+A100Room tips
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Justine U wrote a review Yesterday
Carlsbad, California, United States18 contributions9 helpful votes
+1
After checking out of the Marriott Ocean Club due to awful service and everything being closed despite all of the other resorts being open, we decided to save our trip and move to the Ritz for the remainder of our stay and I'm so glad we did! Our suite was beautiful, impeccably clean and very welcoming. Speaking of welcoming, they are so warm and accommodating from valet, to front desk and bell service the minute you arrive. The pools are beautiful and our server Justin was excellent! They make you feel special even during Covid and that's really something to be proud of. Two cheers to the Ritz, the gold standard on how to treat their guests and operate during these crazy times we are living in. We will be back!
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Date of stay: January 2021
Value
Location
Service
Room Tip: The suites come with amazing balconies if you can get one, worth it!
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Helpful
This is my fifth visit to this gorgeous resort and it is better than ever. For this visit I stayed in a 4th floor residential unit facing the pool with an expansive view of the ocean, RC resort and Kapalua. Even with the pandemic-related operating restrictions, the staff and management ensured that we had the best possible guest experience- even better than my previous visits! This resort is as beautiful as ever- well appointed, well maintained and well managed. We had meals at all of the restaurants including poolside, coffee shop, bar and room service. In every case the presentation, food and service were fabulous. Our meal at the Banyan Tree was nothing short of perfection. The room furnishings were refreshed and select elements of the pool and lobby area had been renovated since my last visit in 2018. All of the common areas were pristine, inviting and comfortable. The pool was heated which was very welcome with cooler mornings in January. The chair loungers (for the pool) were easy to reserve and towels (for beach and pool) were plentiful. I had one spa service (a massage) which was spectacular. This Ritz Carlton has thoughtfully and carefully modified many of its practices, policies and protocols in observance of the laws and mandate related to the pandemic- keeping in mind the safety of all and the comfort of their guests. All restaurants offered contact free menus; food was packaged and presented individually; every staff member always wore a mask and gently reminded guests to do the same; common areas/surfaces were wiped down frequently and mindfully; housekeeping and in-room delivery was contactless; signage was everywhere reminding of social distancing policies and restrictions (i.e. 2 max. on elevator); hand sanitizer, masks, sanitizing wipes were readily available throughout the property. Some services (i.e. valet parking, spa pool) were not available and we were notified in advance of our visit. Overall I felt comfortable and protected. All of this, yet nothing compares its best asset- THE AMAZING RC KAPALUA STAFF!! Our visit was truly flawless from check-in through our departure. Every staff member greeted us by name, with a smile, remembered our preferences and found ways to make every aspect of our visit pleasant and exceptional. The team at the bell stand were the first to greet you and the last to see you off- always with handy tips, directions, an umbrella and cold bottles of water. The restaurant staff were polite, gracious, engaging and knowledgable about the food. Housekeeping provided meticulous cleaning, were very responsive to our requests for robes, coffee and other sundries and found a way to make our room orderly each day from the chaos of our belongings. The great poolside and beach experiences would not have been possible without the incredibly attentive chair/towel/dining staff. The concierge, lobby and spa staff were fantastic as well. Special thanks to Michelle, Marina, Eavyn, Margie and Erin for the over the top service! It is hard to believe that the RC Kapalua is 20+ years old but thanks to it fine staff, management and leadership, it is at its best! Thank you RC Kapalua for the best vacation ever (and for ordering that fantastic Maui January weather)- we hope to see you again later this year!…
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Date of stay: January 2021
Value
Cleanliness
Service
Room Tip: Book a residential suite. Ask for a pool view, upper floor!
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2 Helpful votes
Helpful
+1
This was our third visit to this property and they have made some nice improvements to the pool area- now negative edge with updated day bed options ($150 a day) and cabanas ($450-$550 a day).. like most upscale properties on Maui- you now can make reservations in advance for complimentary pool loungers as well as the cabanas and day beds- there is no longer an adults only pool- which was disappointing although the staff did say an infinity edge pool is in plans to be built this year on the large lawn overlooking the ocean.. (currently all jacuzzis in Hawai’i are closed at hotels due to covid restrictions) so that will be a big improvement once built... our room offered a wonderful ocean view and their television upgrade is awesome- easy sign on to Netflix and also offered mirroring for any other streaming service you have on your phone or IPAd- easy to use as well!! We stayed over Christmas and the resort did a great job ensuring everyone woke up to a stocking full of goodies hanging in their door handle- great touch... The only downside was a major storm hit the island and knocked out power for 8 hours and worse- the AC for over 18 hours- may have been longer but we checked out.. we hope they got it fixed quickly! This side of Maui is windy and cooler- so keep that in mind if traveling in winter months- we love the cooler weather but some may not...…
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Date of stay: December 2020Trip type: Traveled as a couple
2 Helpful votes
Helpful
+1
Let’s start by saying this is a lovely property. Also worth noting we paid entirely on points. If we’d paid the 1000 per night room rate, I think we would be a lot less positive here. 1) everything is relative. We moved to the four seasons on the other side of the island (which we are paying $$$ for and is worth it). 2) this side of the island is not as sunny or warm or populated 3) the ritz is a great jump off point to explore cool places like Honolua, Kapalua Bay, Dragons Teeth, etc. 4) a lot of things were closed for the pandemic. Like jacuzzis. And the gym (fantastic gym with peloton) closes at 1 everyday for some reason. 5) it’s a very nice hotel. A bit old but still nice. All of the food we ate was great. Love the breakfast burrito at the coffee shop. Nice views. Nice beach. 6) if you’re staying on this side of the island for a few days and you aren’t paying full freight and you don’t expect the four seasons, you will have a great stay. PS didn’t play golf but the course looked great and the GM was fantastic. Aloha …
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Date of stay: January 2021Trip type: Traveled as a couple
3 Helpful votes
Helpful
My family and I spent 8 nights in a condo in Ka anapali but decided to cap off our trip with a quick day at the Ritz to enjoy the pool and have a room to get cleaned up in before our red-eye back to the mainland. We checked into our cabana early, and Robert B made sure we were set up with everything we needed. He was always present to check on us throughout the day and make sure our expectations were being exceeded. On the food side - Miko provided top-notch service all day long. Even at the pool, the hotel is taking COVID seriously and asking guests to follow the local rules. In speaking with some of the staff throughout the day, they mentioned that the property owners have gone above and beyond to try and take care of furloughed employees even 9 months into COVID. That’s just another reason the Ritz and Marriott will continue to earn my business.…
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Date of stay: December 2020
Cleanliness
Service
Helpful
Response from The Ritz Carlton Kapalua, General Manager at The Ritz-Carlton Kapalua
Responded 3 weeks ago
Aloha Blake M and a sincere mahalo for taking the time to share your reivew. I'm delighted that you enjoyed your day at our resort including your time in our poolside cabanas. Thank you again and we hope to welcome you back again on your next visit to paradise. Warmest Aloha, Andrew Rogers General Manager
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PRICE RANGE
$659 - $1,992 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton, kapalua hotel kapalua, ritz carlton maui, ritz-carlton lahaina, ritz lahaina, lahaina ritz-carlton
LOCATION
United StatesHawaiiMauiKapalua
NUMBER OF ROOMS
466
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Claim Your Listing Frequently Asked Questions about The Ritz-Carlton Kapalua
Which popular attractions are close to The Ritz-Carlton Kapalua?
Nearby attractions include Dragon's Teeth (0.3 miles), D.T. Fleming Beach Park (0.3 miles), and Village Walking Trails (0.3 miles).
What are some of the property amenities at The Ritz-Carlton Kapalua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Kapalua?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton Kapalua?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Kapalua?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton Kapalua?
Conveniently located restaurants include Honolua Store, Sansei Seafood Restaurant & Sushi Bar, and Burger Shack.
Are there opportunities to exercise at The Ritz-Carlton Kapalua?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Kapalua have an airport shuttle?
Yes, The Ritz-Carlton Kapalua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Kapalua?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Kapalua offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Kapalua?
Many travelers enjoy visiting Cliff House (0.7 miles).