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The Ritz-Carlton, Kapalua

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Traveler (2580)
Room & Suite (615)
Pool & Beach (526)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor4%
  • Terrible2%
Travelers talk about
“the banyan tree”(231 reviews)
“club level”(205 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from The Ritz-Carlton, Kapalua
Special Offer: Member Rates
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Offers from The Ritz-Carlton, Kapalua
Special Offer: Member Rates
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,689)
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3,557 results
Traveler rating
2,328
670
322
149
88
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2,328
670
322
149
88
Show reviews that mention
All reviewsthe banyan treeclub levelresidential suiteburger shackhonolua storesushi restaurantterrace restaurantour honeymoonkapalua areadt fleming beachfour seasonspineapple grillcoastal trailplantation housegeneral storelobby barbeautiful property
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1 - 5 of 3,557 reviews
Reviewed yesterday via mobile

We enjoyed the resort very much. 5 star 1st class 👍 Great pools & beach with a terrific hiking trail over lava along the beach. Excellent food and service but, as you could imagine, very pricey. A bit rainy location as close by Lahaina was...More

Thank mauiwolf3
Reviewed 2 days ago

Dinner at the Banyan Tree, lounging poolside in a spacious cabana, enjoying breakfast in the Club Lounge, sipping wine on our balcony.....this property was a perfect location for our dual birthdays for husband and me. The staff is exceptional and so caring...just the perfect amount...More

Thank Sandy T
Reviewed 2 days ago

This is my fourth visit to this wonderful resort and I dare say that it is better than ever! The property has the most enviable location in Maui and the service is excellent. We have always stayed in a residential suite and with the recent...More

Thank MMinVA1
Reviewed 3 days ago

Nice resort - beautiful grounds, great pools. Housekeeping is wonderful - I loved the turn down service each evening. Prices are high - one drink will cost you $18-20. Breakfast buffet is around $38 and very good - I recommend it. There is a general...More

Thank jlafrentz
Reviewed 5 days ago

We have stayed at several Ritz locations and are always impressed with the service and attention to details. The Kapalua resort did not disappoint. The staff, as always, was attentive to everything we needed. My wife and I enjoyed the spa and we both appreciated...More

Thank Wayne M
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
$460 - $1,452 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$460 - $1,452 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (2580)
Room & Suite (615)
Pool & Beach (526)
Dining (166)
Amenities (75)
Family and Play Areas (44)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
irah62
May 13, 2018|
AnswerShow all 4 answers
Response from woodsstock | Reviewed this property |
Hanaloa Bay is fantastic. Go snorkeling there on a sunny day. It's a bit of a hike getting there but worth it. Hike the Kapalua Coastal Trail all the way to the end. Jump off a cliff into the ocean or bring something to... More
0
Votes
Amanda P
April 20, 2018|
AnswerShow all 5 answers
Response from Cathy0411 | Reviewed this property |
I have stayed in both and would choose the residential suite. The club level amenities are nice, but breakfast was the only really decent food presentation. You can walk 2 minutes to the Honolua store where they serve... More
1
Vote
EdinaGirl
March 22, 2018|
AnswerShow all 16 answers
Response from Eric W | Reviewed this property |
Yes, it sure was the week I was there. And oftentimes it was rainy in Kapalua but clear in Kaanapali.
1
Vote
Room Tips
"Rooms on the Club Level include five different food services throughout the day. Definitely worth it."
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"Go for the residential suite if you can! Costso offers great rates and packages!"
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"Would definitely book a Club level room"
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"Best rooms are the end suites that are overlooking the beach"
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