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1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3043)
Room & Suite (621)
Videos (2)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 08/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton Kapalua
Updated 08/01/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Kapalua
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner

Just as Kapalua translates to “arms embracing the sea,” this iconic AAA Five-Diamond resort on Maui embraces guests with island-inspired luxury and natural aloha. Spend your days lounging on golden beaches, snorkeling with sea turtles or soaring through the West Maui Mountains on a dual zipline. Play in the footsteps of legends on one of two championship golf courses, reinvigorate with an indigenous spa ritual or discover new flavors from locally sourced fare. At this luxury beachfront resort, every new adventure begins with the spirit of aloha.

Nestled on Maui’s pristine Northwest shore, The Ritz-Carlton Kapalua, Maui is surrounded by one of Hawaii’s most expansive natural preserves and two protected marine sanctuaries. At this sprawling beachfront resort guests appreciate the abundant opportunities to explore and discover. Balancing their time with relaxation and wellness, enjoying resort amenities and activities, while being pampered with legendary Ritz-Carlton service.

Newly transformed guest rooms, suites and residences beckon with enhanced decor embracing Maui’s natural beauty and rich cultural heritage. Delicate sand tones evoke feelings of calm and serenity while azure blue and deep green accents echo the captivating hues of the sparkling ocean and lush flora.

Stunning oceanfront, natural beauty inspire all senses while award-winning culinary experiences, interactive eco-adventures and a Hawaiian-inspired spa create an unforgettable escape at this restorative sanctuary.

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Room & Suite (621)621
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary instant cofffee
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Boating
Canoeing
Diving
Golf course
Hiking
Horseback riding
Snorkeling
Tennis court
Canoeing offsite
Evening entertainment
Fishing
Patio
Walking tours
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Highchairs available
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Bathrobes
Desk
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
iPod docking station
Whirlpool bathtub
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
Japanese
Hotel links
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Popular mentions
Just Me wrote a review Aug 2020
43 contributions25 helpful votes
I have been remiss in writing my review and apologize. We were here before the world spun into chaos and got home just as thing began going haywire. This property is understated elegance while also being casual and relaxing, Hawaiian style. Great location in Kapalua, close to Napili and Lahaina, but far enough away to feel like country setting.
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Date of stay: February 2020
Value
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1 Helpful vote
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Luxgurl75 wrote a review Aug 2020
Atlanta, Georgia53 contributions42 helpful votes
First trip to Maui and this hotel did not disappoint. We flew into the nearby private airport and had a short ride to the hotel. Unfortunately, when we were there, the weather did not cooperate. It rained the whole time and was pretty cold and windy. I think it is normal for this part of the island during this time of the year. But what a gorg place and hotel! I was hoping as a platinum to receive a welcome gift especially since it was our first time to HI but this did not happen. But staff were all very kind and welcoming. Our room wasn’t upgraded as a platinum but that’s ok as we were there on points. The Buffett was simply amazing and we hiked around and had a fantastic meal at a nearby restaurant. All in all, it was a nice stay at the Ritz.
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Date of stay: January 2020Trip type: Traveled with family
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Travelholic wrote a review Jun 2020
New York31 contributions24 helpful votes
We were married at the Ritz Carlton Maui 10 years ago. Everything was prearranged by their wedding coordinators. We always wanted to take our kids one day back to the place we exchanged our vows and so we did. The place is paradise you just can’t beat it. The service, food, views. Dreaming of going back.
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Date of stay: November 2019Trip type: Traveled with family
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Roberta G wrote a review Jun 2020
Auckland50 contributions27 helpful votes
We stayed at this magnificent property back in January while my husband attended a Mayo Clinic Conference. It was so hard to leave. A huge thank you to Marco one of the bellman who escorted us to our room and remembered our names and greeted us for our entire stay. The ladies in the Kai Cafe were also amazing and remembered our coffee orders and were so friendly - I actually was sad to say goodbye to them. The pool staff and waiters were very attentive. The housekeepers were so friendly and always accommodated any requests we had. The rooms were very spacious and comfortable. Thank you for an incredible stay - we can't wait to come back once the world opens up again. It's the staff that made this stay perfect.
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Date of stay: January 2020
Location
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Service
Trip type: Traveled on business
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TeddyAA wrote a review Jun 2020
1 contribution4 helpful votes
My wife and I redeemed Bonvoy points to purchase a 7-night category 7 certificate specifically to stay at The Ritz-Carlton Kapalua at the end of July 2020. Due to COVID-19, I called the resort to ask if it would be possible to change the date to September 30th. The associate made the change and assured me the stay and the certificate were set. We proceeded to book airfare and make reservations for this week. A few days later, I noticed on my Bonvoy app the payment was reserved using Bonvoy points. I made the call RC Kapalua and was told the resort had changed from category 7 to an 8. It appears the reservation associate booked the September stay using Bonvoy points and not the 7 night category 7 certificate like they had told us. I am shocked how I have been treated by this resort. They easily could have reviewed the phone call to hear the conversation, but refused to do so. We are Marriott Vacation Club owners and have always been loyal to the brand. It's comical how Marriott is suspending elite benefits due to less travelers, meanwhile those who are traveling are being treated unfairly. My case was reviewed by Ritz-Carlton Kapalua and a response was emailed to me that they would not honor my certificate due to the category change. When I responded to their email and explained I was not told of the category change when we changed our reservation date and that we wouldn't have changed the original travel date had we known the category would be changing they will now not respond to back to me. I called Elite Reservations was passed to a supervisor as the associates could clearly see what had occurred and when the "supervisor" spoke to me, treated me as though I were trying to pull one over on them. Then she proceeded to offer me a week at the Residence Inn in Maui as a substitute for the Ritz. Words cannot explain this circus.
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Date of stay: June 2020Trip type: Traveled as a couple
4 Helpful votes
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PRICE RANGE
$659 - $1,992 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ritz-carlton, kapalua hotel kapalua, ritz carlton maui, ritz-carlton lahaina, ritz lahaina, lahaina ritz-carlton
LOCATION
United StatesHawaiiMauiKapalua
NUMBER OF ROOMS
466
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Frequently Asked Questions about The Ritz-Carlton Kapalua
Which popular attractions are close to The Ritz-Carlton Kapalua?
Nearby attractions include D.T. Fleming Beach Park (0.3 miles), Village Walking Trails (0.3 miles), and Jean Michele Cousteau's Ambassadors of the Environment (0.07 miles).
What are some of the property amenities at The Ritz-Carlton Kapalua?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz-Carlton Kapalua?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton Kapalua?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Ritz-Carlton Kapalua?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton Kapalua?
Conveniently located restaurants include Honolua Store, Sansei Seafood Restaurant & Sushi Bar, and Burger Shack.
Are there opportunities to exercise at The Ritz-Carlton Kapalua?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Ritz-Carlton Kapalua have an airport shuttle?
Yes, The Ritz-Carlton Kapalua offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Ritz-Carlton Kapalua?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz-Carlton Kapalua offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to The Ritz-Carlton Kapalua?
Many travelers enjoy visiting Old Lahaina Courthouse (8.7 miles), Lahaina Jodo Mission (8.5 miles), and Wo Hing Temple Museum (8.8 miles).