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    The Ritz-Carlton, Kapalua

    3,287 Reviews
    #1 of 2 Hotels in Kapalua
    1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067
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    7/30/2017 7/31/2017
    $499
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    $499
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    All photos (2,440)
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    Certificate of Excellence
    Traveler (2032)
    Room & Suite (485)
    Pool & Beach (451)
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    Overview
    4.5
    3,287 reviews
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor4%
    • Terrible2%
    Travelers talk about
    “club level” (193 reviews)
    “the banyan tree” (205 reviews)
    “burger shack” (40 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Golf course
    Dry Cleaning
    Tennis Court
    Butler Service
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Ritz-Carlton, Kapalua
    Special Offer: Rewards Member Rates
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (3,287)
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    1 - 5 of 3,167 reviews

    Reviewed 2 days ago
    First rate

    A beautiful resort with exceptional service and staff. It has a fantastic location surrounded by spectacular views of the ocean and walking trails. We had a one bedroom suite on the Club level that was lovely. Breakfast, evening drinks, appetizers and late night desserts were...More

    1  Thank trocks65
    Reviewed 3 days ago
    Beautiful Secluded Spot

    This hotel is in an excellent location in Kapalua. It is perched high on a hill with spectacular views of the ocean. It is a wonderful place for seclusion, yet it is close to many activities. We enjoyed playing golf, snorkeling, zip lining and even...More

    Thank Iloveoldsaybrook
    Reviewed 4 days ago via mobile
    Warm, welcoming and worth it!

    From the moment we pulled up we were made to feel welcome. The staff called us by name, followed up on requests we made and suggested small services in anticipation of our needs. The concierge was ready and informed regarding our golf and scuba plans....More

    Thank sstickle
    Reviewed 4 days ago
    Maui perfection

    If you are looking for serenity and service on Maui, this is the place. From the Welcome greeting through checkout, everyone and everything is designed to enhance your experience - and they execute that design flawlessly

    Review collected in partnership with The Ritz-Carlton Hotel Company
    Thank russellbG8795LM
    Reviewed 4 days ago
    Great staff but not what I expected

    This is a pretty nice hotel. The staff, especially around the pool, are exceptional. They are friendly and helpful all the time. The room is pretty clean, some mold in showers though. Bed is comfortable. This hotel is quite large and can be very crowded...More

    1  Thank Roxanne G
    Response from The Ritz Carlto... K, Manager at The Ritz-Carlton, KapaluaResponded 2 days ago

    Aloha Roxanne G, Mahalo for choosing to stay with us and for taking the time to share your review. While I was delighted to hear that you enjoyed the service provided by our Ladies and Gentlemen, I was disappointed that there were several areas that...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Center with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Center with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    Details
    • Price range
    • $478 - $1,382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 463
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your The Ritz-Carlton, Kapalua reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Hawaii >
    • Maui >
    • Kapalua
    • Also Known As
    • Ritz-Carlton, Kapalua Hotel Kapalua ,
    • Ritz Carlton Maui ,
    • Ritz Lahaina ,
    • Ritz-Carlton Lahaina ,
    • Lahaina Ritz-Carlton ,
    • The Ritz-Carlton, Kapalua Maui
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    Add Photo Photos
    All photos (2,440)
    Full view
    Traveler (2032)
    Room & Suite (485)
    Pool & Beach (451)
    Dining (142)
    Hotel & Grounds (1218)
    Bathroom (39)
    Family and Play Areas (26)
    Business Center & Event Rooms (4)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    See all 71 questions
    Williamz2theMax
    May 10, 2017|
    Answer Show all 4 answers
    Response from Linda M | Reviewed this property |
    As a home base you would be doing a lot of driving to other destinations if you are seeking sun in Jan.. This hotel offers nothing outstanding in amenities for food or activities. Look for a more central located hotel is my... More
    2
    Votes
    Williamz2theMax
    May 10, 2017|
    Answer Show all 2 answers
    Response from Russ B | Reviewed this property |
    We were the at the end of Feb. Windy, but mostly sunny and dry. It clouded up and rained a bit for a couple of days at the end of our trip, but it did not put a damper on things.
    1
    Vote
    MOMOF2B
    May 9, 2017|
    Answer
    Response from The Ritz Carlto... K | Property representative |
    Aloha MOMOF2B and mahalo for your inquiry! Our queen bedded rooms cannot accommodate a rollaway, however we do have one and two bedroom Residential Suites that can accommodate additional guests on the pull out sofa and with... More
    0
    Votes
    Room Tips
    "Be sure to get the room you booked and paid for!"
    Read review
    "Due to slope of the land, 6th floor rooms are on the same level as the lobby, shops & gym."
    Read review
    "Go for the one bedroom residence, you will not be disappointed!"
    Read review
    "Rooms with higher floors have a better view."
    Read review
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