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The Ritz-Carlton, Kapalua

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The Ritz-Carlton, Kapalua
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2,724 Reviews from our TripAdvisor Community

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Showing 2,616: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed here in September, so at check in got offered a very affordable upgrade to a suite as it was not full house, the room was awesome, very modern, every amenity you would need, only complain is the air is right beside the bed and blasts air onto the unlucky one sleeping that side. The room overlooked the pool,... More 

Helpful?
Thank Nicolas W
florida
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The resort is nothing short of amazing in every way. Everyone quickly remembered all of our names. Laura Fisher, the Club Concierge Supervisor, along with Sara and a couple more that sadly I can't remember their names, waited on us like we were royalty. They all remembered us from our trip in December. I took my wife and 8 family... More 

Helpful?
Thank fla_informer
The Ritz Carlto... K, General Manager at The Ritz-Carlton, Kapalua, responded to this review

Aloha fla_informer, Mahalo for choosing to spend such a momentous occasion with us and for being such a loyal guest to The Ritz-Carlton, Kapalua! I'm delighted to hear that you and your family had a wonderful time and enjoyed all of the amenities on property especially the Club Lounge. I will be sure to pass along your compliments to Laura... More 

Pensacola, Florida
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We enjoyed a romantic lunch in the main lobby overlooking the pool and Pacific Ocean. The service was 5 star as was our food selections. This hotel offers a relaxing atmosphere for any lunch engagement.

Helpful?
Thank James B
Chicago, Illinois
Level Contributor
61 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

If you want to have some space on Maui, go here. Whereas Lahiana is all touristy and hotels, this is up the road and its own outpost. That can be good and bad. The RC itself is lovely. Great rooms, love the spa. Bit windy by the pool, so hang at the beach instead. You will probably want to leave... More 

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Thank oreomau27
Park Ridge, Illinois
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What more can I say: It's the Ritz. Everything was great. Rooms were spacious, clean, comfortable, well maintained. The beaches were really awesome. Sand was soft...you literally sink into it which is rather cool! The waves are enough to keep it exciting but not dangerous. Awesome Burger Shack on the Ocean. The burgers are to die for. The Pool was... More 

Helpful?
Thank ChristianCharles
A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is nestled amongst rolling green lawns, has a golf course adjacent and magnificent views of the ocean as far as the eye can see. It is windy at times because it is perched on top of the hill but this does not detract from its splendour. We chose not to have a car here. We enjoyed walking to... More 

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Thank A TripAdvisor Member
Seattle
Level Contributor
172 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

If you want a quiet relaxing, extra special get-away on Maui, book a stay at The Ritz Carlton Kapalua. It is located on the northern part of the island between 10-15 minutes from Kaanapali, but that seems a world away. The beauty of the property was realized as soon as we pulled into the drive. A warm Aloha greeting as... More 

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2 Thank gogogoin2010
Bath, United Kingdom
Level Contributor
82 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Lovely, amazing hotel, really quite something to be part of. Eye wateringly expensive, 1/2 a beer was $8 so we didn't drink there too much. Amazing pools, amazing rooms, amazing views. I just wonder if it would not make sense to rent a villa instead considering the money it cost. Everything is expensive on Maui but this place was significantly... More 

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Thank Smully63
Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We are very loyal to the Ritz-Carlton name. We were married at a Ritz property in Grand Cayman and were able to use points towards our 7 nights in this fabulous resort for our honeymoon. Upon arrival, we were greeted by wonderful staff with welcome cocktails and shell leis. We asked for an upgrade at check-in but they did not... More 

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Thank Lauren B
Houston, Texas
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I know of the Ritz-Carlton reputation from other parts of the world but this Ritz was certainly the best we have ever stayed. Even weeks before we arrived, the Ritz concierge service was e-mailing us tips for the trip, providing info on excursions, events and restaurants and even weather reports. Upon arrival after the 8x hour flights and standing at... More 

Helpful?
1 Thank Robert H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067 (Formerly The Ritz-Carlton, Kapalua)
Location: United States > Hawaii > Maui > Kapalua
Price Range: $512 - $1,301 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
The Ritz-Carlton, Kapalua Maui
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