The Ritz-Carlton, Kapalua (Maui) - 2016 Resort Reviews

Highlights

Free High Speed Internet ( WiFi )
Pool
Room Service
Fitness Center with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa

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About the property

Beachfront
Wheelchair access
Non-Smoking Hotel

Things to do

Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court

Room types

Suites
Non-Smoking Rooms
Family Rooms

In your room

Air Conditioning

Internet

Free Internet
Free High Speed Internet ( WiFi )
Paid Wifi
Paid Internet

Services

Room Service
Business Center with Internet Access
Shuttle Bus Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Laundry Service
Self-Serve Laundry

Official Description (provided by the hotel)

Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more

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Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761-9067 (Formerly The Ritz-Carlton, Kapalua)

Location: United States > Hawaii > Maui > Kapalua

Price Range: $515 - $1,359 (Based on Average Rates for a Standard Room)

Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*

Number of rooms: 463

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Also Known As:: Ritz-Carlton, Kapalua Hotel Kapalua; Ritz Carlton Maui; Ritz-Carlton Lahaina; Ritz Lahaina; Lahaina Ritz-Carlton; The Ritz-Carlton, Kapalua Maui

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ChristianCharles

Park Ridge, Illinois

Level

Contributor

16 reviews

7 hotel reviews

8 helpful votes

“It's The Ritz.... Excellent Service, Location and Amenities”

Reviewed yesterday NEW

What more can I say: It's the Ritz. Everything was great. Rooms were spacious, clean, comfortable, well maintained. The beaches were really awesome. Sand was soft...you literally sink into it which is rather cool! The waves are enough to keep it exciting but not dangerous. Awesome Burger Shack on the Ocean. The burgers are to die for. The Pool was... More

Helpful?

Thank ChristianCharles

A TripAdvisor Member

“Peaceful - beautiful - luxurious”

Reviewed 2 days ago NEW via mobile

This hotel is nestled amongst rolling green lawns, has a golf course adjacent and magnificent views of the ocean as far as the eye can see. It is windy at times because it is perched on top of the hill but this does not detract from its splendour. We chose not to have a car here. We enjoyed walking to... More

Thank A TripAdvisor Member

gogogoin2010

Seattle

171 reviews

23 hotel reviews

78 helpful votes

“A Polynesian piece of Heaven.... In Kapalua”

Reviewed 3 days ago NEW

If you want a quiet relaxing, extra special get-away on Maui, book a stay at The Ritz Carlton Kapalua. It is located on the northern part of the island between 10-15 minutes from Kaanapali, but that seems a world away. The beauty of the property was realized as soon as we pulled into the drive. A warm Aloha greeting as... More

1 Thank gogogoin2010

Smully63

Bath, United Kingdom

Amex Traveler

82 reviews

13 hotel reviews

26 helpful votes

“Nice but ... Eye wateringly expensive”

Reviewed 3 days ago NEW via mobile

Lovely, amazing hotel, really quite something to be part of. Eye wateringly expensive, 1/2 a beer was $8 so we didn't drink there too much. Amazing pools, amazing rooms, amazing views. I just wonder if it would not make sense to rent a villa instead considering the money it cost. Everything is expensive on Maui but this place was significantly... More

Thank Smully63

Lauren B

Charleston, South Carolina

2 reviews

1 helpful vote

“Best honeymoon vacation!”

Reviewed 4 days ago NEW via mobile

We are very loyal to the Ritz-Carlton name. We were married at a Ritz property in Grand Cayman and were able to use points towards our 7 nights in this fabulous resort for our honeymoon. Upon arrival, we were greeted by wonderful staff with welcome cocktails and shell leis. We asked for an upgrade at check-in but they did not... More

Thank Lauren B

Robert H

Houston, Texas

“Top of the Line Hotel Experience in Kapalua”

Reviewed 5 days ago NEW

I know of the Ritz-Carlton reputation from other parts of the world but this Ritz was certainly the best we have ever stayed. Even weeks before we arrived, the Ritz concierge service was e-mailing us tips for the trip, providing info on excursions, events and restaurants and even weather reports. Upon arrival after the 8x hour flights and standing at... More

1 Thank Robert H

acmejujubee

San Francisco

32 reviews

10 hotel reviews

“Average is disappointing.”

Reviewed 1 week ago NEW

We are still here and happy. BUT! It is somewhat disappointing because we want shine and sparkle with the name is Ritz Carlton.This place just seems tired and old. The service is great and all the staff are helpful and pleasant but the building just doesn't have The Ritz glow in our opinion.I can see cracks off my terrace,my floor... More

4 Thank acmejujubee

Aloha acmejujubee, I am very pleased to hear that you are enjoying your stay with us and having a fun, memorable vacation. Mahalo for bringing your concerns to our attention. We will certainly have our maintenance team look in to them to ensure the items are repaired. I have checked with our recreation team and the new shuffleboard equipment is... More

alg1234

Carmel, Indiana

6 reviews

4 hotel reviews

3 helpful votes

“Luxury in Paradise!”

Reviewed 1 week ago via mobile

We just returned from a week's visit at the Ritz-Carlton, Kapalua. From the moment we arrived it was first class service all the way. I can't say enough about the staff, from the front desk, the concierge, the pool staff and so on...they ALL us feel like VIP'S! The grounds were impeccably manicured and beyond gorgeous. The pool offered options... More

Thank alg1234

J3597GQnancyr

5 reviews

“Something for everyone at this resort”

Reviewed 1 week ago

We stayed at the Ritz Carlton 3/16 for 3 days before I met my business associates in Kanapali. We felt like we had to get back to Kapalua 7/16 went there with our daughter and grandson for10 days. There is so much to do at this end of the island. Many beaches including Flemming Beach which is part of the... More

1 Thank J3597GQnancyr

Aloha J3597GQnancyr, Mahalo for sharing such a lovely review of our hotel and returning to stay with us a second time! It sounds as though you and your family were able to enjoy all that Kapalua has to offer and I appreciate you sharing that with the TripAdvisor community. Thank you again and we hope to welcome you back to... More

lglg

California

7 reviews

5 hotel reviews

4 helpful votes

“Loved it!”

Short and Sweet - Great service and rooms. Lot's of space at the pool with great chairs, beds and service. It's in a slower area. So, if you are going to relax, take in Hawaii, eat well and be pampered -- This is your spot. Beach lovers - It is a long walk but the have shuttles and the drivers... More

1 Thank lglg

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The Ritz-Carlton, Kapalua Resort, Maui

The Ritz-Carlton, Kapalua

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