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The Ritz-Carlton, Kapalua

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The Ritz-Carlton, Kapalua
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2,641 Reviews from our TripAdvisor Community

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Showing 2,541: English reviews
Springfield, IL
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This resort is the best place on earth. Friendly staff, great guest, nice pools, close to amazing beaches, and in the best part on Maui. A great place to relax with the family or just as a couple. We took our 10 year old daughter who loved the place and the pools. Great nightly entertainment in the lobby. The grounds... More 

Helpful?
1 Thank ILCPA
Eugene, Oregon
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We just spent 7 days here. Amazing service. Great location in west Maui. Quiet and secluded location but close to places on west side. Loved being able to walk to market, beach, and other restaurants. Pool was fun. Family liked the three pools to play in. It was nice having two great beaches to walk to near hotel.

Helpful?
Thank Fritz D
The Ritz Carlto... K, General Manager at The Ritz-Carlton, Kapalua, responded to this review

Aloha Fritz D, I'm delighted to hear that you and your family enjoyed your stay with us - especially our location and the pool. Kapalua is definitely a special place and it sounds as though you were able to take advantage of the many wonderful amenities in and around the area. Mahalo for sharing your review and we hope to... More 

Los Angeles, California
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Really enjoyed a week at this property. The staff were friendly, the Valets made it a point to greet me by name each time I came and went. The Kapalua area is a nice peaceful getaway with some nice places to eat (Plantation House for the win). Booked a VIP pool cabana for a day and had a golf cart... More 

Helpful?
1 Thank Andrew K
Orlando, Fl
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My family and I just spent five nights at this amazing resort. The service is impeccable, as you'd expect at a five star resort. There's nothing I can say that hasn't already been said, it's a Ritz Carlton and if you want the best you will have to pay for it. Yes, the $23 cheeseburgers and $19 cocktails are outrageous,... More 

Helpful?
Thank hahabye
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Unbelievable!! Everything about our week was awesome!! Really nice to be away from the hustle and bustle of hotel row!! We were the only hotel in the area. Wonderful appointed rooms, always clean!! If I showered during the day U would always come back to a clean towels!! All the staff were very helpful and friendly!! Breakfast buffet, a real... More 

Helpful?
Thank Rosster
The Ritz Carlto... K, General Manager at The Ritz-Carlton, Kapalua, responded to this review

Aloha Rosster, I absolutely love to read reviews like this! It sounds as though you had a memorable stay and were able to experience many of the wonderful amenities our hotel and the surrounding area have to offer. I sincerely appreciate your kind words about our resort, and especially about our team of Ladies and Gentlemen, who truly make our... More 

Minneapolis, MN
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

This resort is beautiful and service is amazing. The resort is located just northwest of the main resort area in Kaanapali, but easily accessible. It can get a bit windy and doesn't have a great beach, but AMAZING pool with views of the ocean from on top of a cliff. Rooms have great balconies. Grab a hammock and relax. Rent... More 

Helpful?
Thank beckyjane_81
Indiana
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed all over Maui with our various trips there, but this place is by a mile the best location we've stayed at. First and foremost it is out of the way, which means if you want to do things most of the time you'll be driving. Lahaina is just a short drive (maybe ten minutes) away so it's convenient... More 

Helpful?
2 Thank Ryan M
The Ritz Carlto... K, General Manager at The Ritz-Carlton, Kapalua, responded to this review

Aloha Ryan M, Wow! I cannot thank you enough for leaving such a glowing review of our hotel and our Ladies and Gentlemen. From the service to the hotel amenities, we are truly honored that you felt The Ritz-Carlton, Kapalua is the best located you've stayed on Maui and appreciate you taking the time to share your experience. I know... More 

Moscow, Russia
Level Contributor
60 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We had an excellent time with staff super friendly and genuine. All amenities are provided and the club rooms are a must as access to club all day makes it very easy. All 6 restaurants are superb and Japanese sushi restaurant is a must try. Rooms facing the golf course and water vier are the best.

Helpful?
Thank moje a
Langley, Canada
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

My family and friends had a great time at the Ritz for my birthday. It has a beach, a pool for adults, a pool for kids, cabanas, a poolside bar, and a menu that you can order poolside. The rooms are amazing and their private beach is so good we went there every day for hours and had fun with... More 

Helpful?
Thank Cathymvc
Baltimore, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We have visited the Ritz Carlton Kapalua three times to celebrate birthdays...it is my absolute favorite place on earth. I have never regretted my 12 hour trek to Kapalua, it is well worth the hours once I finally arrive! The staff and the amenities are top notch. I am not typically a breakfast eater but I highly recommend the buffet.... More 

Helpful?
Thank moniquajones
The Ritz Carlto... K, General Manager at The Ritz-Carlton, Kapalua, responded to this review

Aloha moniquajones, I would like to first say mahalo for being such a loyal guest to The Ritz-Carlton, Kapalua and we are honored to be your favorite place on Earth! I appreciate you taking the time to share your experiences with the TripAdvisor community and for continuing to stay with us to celebrate such special occasions. Thank you again for... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Nestled on 54 acres, The Ritz-Carlton, Kapalua showcases a stunning, fully-renovated destination resort offering 463 guestrooms, including 107 residential suites, warm wood floors, travertine bathrooms, flat-screen televisions and Hawaiian-inspired artwork. The spa beckons with treatment rooms framed by private garden showers, volcanic stone grottos, heat therapies, and a fitness center with spectacular ocean views. Jean-Michel Cousteau's Ambassadors of the Environment offers all levels activities from land to sea. Also featured are six restaurants, indoor/outdoor meeting space, an inviting children's pool and luxury cabanas. It is enveloped by picturesque Kapalua Resort’s two championship golf courses, dining and a century-old pineapple plantation. ... more   less 

Additional Information about The Ritz-Carlton, Kapalua

Address: 1 Ritz-Carlton Drive, Kapalua, Maui, HI 96761 (Formerly The Ritz-Carlton, Kapalua)
Location: United States > Hawaii > Maui > Kapalua
Price Range: $512 - $1,151 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Kapalua 5*
Number of rooms: 463
Reservation Options:
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Also Known As:
Ritz-Carlton, Kapalua Hotel Kapalua
Ritz Carlton Maui
Ritz-Carlton Lahaina
Ritz Lahaina
Lahaina Ritz-Carlton
The Ritz-Carlton, Kapalua Maui
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