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2/4/2018 2/5/2018
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    Merchant House

    49 Falmouth Road, Truro TR1 2HL, England
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    2/4/2018 2/5/2018
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    Traveler (57)
    Room & Suite (22)
    Dining (6)
    • Excellent56%
    • Very good28%
    • Average11%
    • Poor3%
    • Terrible2%
    Travelers talk about
    “cake” (37 reviews)
    “on arrival” (39 reviews)
    “carlton hotel” (11 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Hotel
    Family Rooms
    Pets Allowed
    Wheelchair access
    Air Conditioning
    4.0 Star Hotel
    All hotel details
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    Feb 4Feb 5
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (456)
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    11 - 15 of 447 reviews

    Reviewed November 21, 2017

    Only stayed here for one night but were given an up-graded room and offered free coffee and cake on arrival, which was very nice. Lovely huge bed, clean rooms and nice communal areas. We had a very pleasant walk into town down the hill. Only...More

    Thank Mark F
    Response from Nicky M, Owner at Merchant HouseResponded November 24, 2017

    Dear MarkF Thank you for your review; I am pleased to hear you enjoyed your free upgrade to one of our King Rooms, and that you found the bed lovely and big and found the room nice and clean. I am delighted to hear you...More

    Reviewed November 19, 2017 via mobile

    This was a last minute Truro shopping trip which turned into a weekend away ! Fantastic hotel brilliant rates and if you book direct you get a fantastic breakfast free of charge Although the hotel is 10 mins out of truro it's well worth the...More

    Thank smig9y
    Response from Nicky M, Owner at Merchant HouseResponded November 23, 2017

    Dear Smig9y Thank you for your lovely review; I am delighted to hear you had such a great weekend stay with us and indulged in our Chef’s freshly cooked Full Breakfast. I am pleased to hear you found the Hotel to be in a good...More

    Reviewed November 19, 2017

    stayed in here in November to watch some bands in truro had a very good stay was greeted by stuart on reception very nice chap took the time out to answer any questions was helpful both days we was there top bloke. the food the...More

    Thank robbierobbie_11
    Response from Nicky M, Owner at Merchant HouseResponded November 23, 2017

    Dear Robbierobbie_11 Thank you for your great review and kind comments regarding your service received from Stuart, I am delighted to hear you received our traditional warm and friendly service throughout your stay. I am pleased to hear you were happy with your room and...More

    Reviewed November 19, 2017 via mobile

    We booked a Double Cosy room for two nights over the weekend, which was perfectly adequate for our short visit. The hotel is in a good situation about 10 mins walk into Truro town centre down a steep hill. We received a warm welcome on...More

    Thank MamaDen
    Response from Nicky M, Owner at Merchant HouseResponded November 23, 2017

    Dear MamaDen, Thank you for your lovely review; I am pleased to hear you enjoyed your stay with us over the weekend and found the Hotel to be in a good location for visiting Truro City and that you made use of our free on...More

    Reviewed November 6, 2017 via mobile

    Someone local recommended this hotel to me as I needed a dog friendly hotel - for Graduation in Truro. I booked direct with hotel very good communication. easy to find very good car parking mostly at rear of hotel. Friendly helpful staff who made checking...More

    Thank 719Traceyc_8
    Response from Nicky M, Owner at Merchant HouseResponded November 9, 2017

    To 719Traceyc_8, Thank you for review following onto your recent stay with us for the Truro Graduation. I am pleased to hear you had a lovely stay with us and found our dog friendly room and facilities to be just what you needed for your...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Things to do
    • Bar/Lounge
    • Price range
    • $78 - $134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 29
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Priceline, Hotels.com, Travelocity and Orbitz so you can book your Merchant House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Cornwall >
    • Truro District >
    • Truro
    • Also Known As
    • Carlton Hotel Truro ,
    • Merchant House Truro, Cornwall
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    Traveler (57)
    Room & Suite (22)
    Dining (6)
    Hotel & Grounds (38)
    Business Center & Event Rooms (4)
    Bathroom (3)
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    Ask a question
    Questions & Answers
    November 22, 2017|
    Response from lonewayfarer | Reviewed this property |
    There is an accessible room at the back of the hotel with its own door out to the car park and it's own accessible wet room. I do not work for the hotel but I have stayed in this room.
    August 26, 2017|
    AnswerShow all 3 answers
    Response from Nicky M | Property representative |
    If you have booked a room only rate, then yes you are able to pay for breakfast during your stay. You do not need to book, our waitress will charge your room bill each morning accordingly.
    Sylvia H
    November 5, 2016|
    AnswerShow all 2 answers
    Response from Nicky M | Property representative |
    Hi, Yes we have 4 ground floor rooms which are 2 singles, an accessabilty double with wet room and a family room. Give us a call on 01872272450 to discuss rates etc. Regards, Nicky Whittaker Owner
    Room Tips
    "Speak to staff for help choosing the best room for your needs."
    Read review
    "Rooms comfortable, hotel in quiet situation so guess any room would suit."
    Read review
    "Book direct with the hotel to get breakfast included"
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    "Ask if you want a room with a bath, or out the back, or at the top, you will be accommodated if possible."
    Read review
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