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Merchant House

49 Falmouth Road, Truro TR1 2HL England
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Traveler (111)
Room & Suite (49)
Dining (9)
Certificate of Excellence


#2 of 4 hotels in Truro
Certificate of Excellence
Perfectly positioned near the centre of Truro – Cornwall’s buzzing and beautiful cathedral city – The Merchant House, is a 4* Guest Accommodation, which is perfectly located just a short stroll from Truro city including the nearby train station and lots of fabulous bars, restaurants and shops. Merchant's friendly crew are on hand to welcome guests with a complimentary tea/coffee and afternoon treat. We offer free full breakfast when booked direct, free Wi-Fi throughout, ample free parking, rack storage for bicycles, drying room for cyclists/walkers, launderette(fee applies). We are a fantastic central base for business or exploring all of Cornwall. Whether visiting for business or pleasure, we have a varied selection of rooms some big and spacious and others cosy and comfy– some of which are dog-friendly – all of which are guaranteed to offer a great night’s stay thanks to the fluffy duvets, large flat screen televisions and tea and coffee facilities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Fax / photocopying
Baggage storage
Bar / lounge
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Non-smoking hotel
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Room features
Allergy-free room
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
616Reviews11Q+A100Room tips
Traveler rating
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Popular mentions
mungoKent wrote a review Jun 2020
Ashford, United Kingdom2 contributions
We had to find accommodation for my husband’s father’s funeral as we live 300 miles away from Truro. Finding accommodation proved tricky during these challenging times but Nicky at Merchant House Hotel was simply wonderful. As key workers were already staying here the procedure for social distancing and sanitising was spot on. The room was brilliant, fresh clean and spacious. The beds super comfy and the prepared packed breakfasts were a great idea. Allowing us to eek out the check out time was so helpful and really made what could have been a really stressful experience a lot calmer for us all. Thank you so much for going above and beyond for us. We really did appreciate it.
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Date of stay: June 2020Trip type: Traveled as a couple
Joe W wrote a review Jun 2020
6 contributions4 helpful votes
The Staff were really helpful in finding gluten free food options for me. The Rooms were very nice and very clean. The free touch less coffee machine was also a nice bonus, as were the takeaway breakfast options. Plenty of off street parking.
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Date of stay: June 2020Trip type: Traveled on business
AgaAntek wrote a review Apr 2020
Bournemouth, United Kingdom1 contribution
Beds are so comfy I have slept like a baby! Very tidy and cosy rooms, great price and such a friendly lady in the reception, I believe she’s an owner. She saved me from sleeping in the car before getting to work. 10/10!
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Date of stay: April 2020Trip type: Traveled on business
Keggon wrote a review Mar 2020
Okehampton, United Kingdom50 contributions19 helpful votes
Reception was friendly, and, as we arrived relatively early, there was the surprise of a coffee/tea + cake for guests. We booked a twin room, and both beds were very comfortable. The room was clean, as was the bathroom. The shower was powerful, and better than some in hotels 2x the per night of this hotel. Breakfast is normally a buffet, but as a sensible COVID-19 precaution, was served to order. Finally ... there was a roaring log fire.
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Date of stay: March 2020
Sleep Quality
Response from NickyMMerchantHouse, Owner at Merchant House
Responded Mar 10, 2020
Dear Keggon Thank you for your review following your recent overnight stay with us. I am delighted to hear that you received our traditional friendly and welcoming service and that you indulged in our free tea/coffee and cake upon arrival in our cosy lounge area with our roaring log burner. I am pleased to hear you found your room clean, the beds comfortable and the shower to be nice and powerful. Our full breakfast is freshly cooked to order and served straight to you from our kitchen, as you mentioned our Continental breakfast buffet procedures are changing due to precautions of Coronavirus and I am pleased to received positive feedback regarding this. Kind Regards Nicky Whittaker- Owner
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Leona Asgarpour wrote a review Mar 2020
Brighton and Hove, United Kingdom86 contributions26 helpful votes
It can’t be better than having a full English breakfast (+ a fruit salad) every morning then coming back from work to have complimentary cake and hot chocolate 👌🏼! I really enjoyed my stay at Merchant house, it was clean, warm and in a good location. Plus the staff were always so helpful and kind to us. Thank you!
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Date of stay: March 2020Trip type: Traveled on business
Response from NickyMMerchantHouse, Owner at Merchant House
Responded Mar 10, 2020
Dear Leonaasgarpour, Thank you for your fantastic feedback following your recent stay here at Merchant House. I am delighted to hear that you enjoyed a comfortable stay with us and found the Hotel to be clean and in a good location for the purpose of your visit. I am also pleased to hear that you indulged in our freshly cooked breakfast and continental buffet including our freshly made fruit salad as well as enjoying a steamy hot chocolate with a slice of cake for free in the afternoons. I am also delighted to hear that you received our traditional friendly and helpful service, the team and I hope to welcome you back again soon. Best Wishes Nicky Whittaker- Owner
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$75 - $147 (Based on Average Rates for a Standard Room)
carlton hotel truro
United KingdomEnglandTruro DistrictTruro
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Frequently Asked Questions about Merchant House
Which popular attractions are close to Merchant House?
Nearby attractions include The Celtic Tossers - Axe Throwing (0.4 miles), Truro Cathedral (0.6 miles), and ShelterBox Disaster Relief Visitor Centre (0.4 miles).
What are some of the property amenities at Merchant House?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Merchant House?
Guests can enjoy free breakfast, a lounge, and complimentary tea during their stay.
Is parking available at Merchant House?
Yes, free parking is available to guests.
What are some restaurants close to Merchant House?
Conveniently located restaurants include Chorley's, The Cornish Vegan, and Bread & Butter.
Is Merchant House located near the city center?
Yes, it is 0.5 miles away from the center of Truro.
Are pets allowed at Merchant House?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Merchant House?
Many travelers enjoy visiting Tregothnan (2.7 miles).
Is Merchant House accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.