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The Riverbank

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The Riverbank
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45 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Canterbury, United Kingdom
2 reviews
2 of 5 stars Reviewed September 2, 2015

We were slightly surprised when we arrived to find the overhead sign boarded up and the place looking in a general state of disarray, had I not previously been to the property when it was known as "the riverbank" we would have struggled to find the place at all. The room was small and basic, clean(ish) however we were plagued... More 

Helpful?
Thank hollyjaynecoop
Tring
Level Contributor
35 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed December 30, 2013 via mobile

Good location and rooms a decent size . However the rooms are clearly secondary to the bar and restaurant downstairs and this is evident in all aspects . The breakfast was terrible with slow and casual service and no attention eg no glass for juice , 20 mins to take my order. The whole place is grubby and needs a... More 

Helpful?
1 Thank Christopher F
Plymouth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 6, 2013

I originally wrote this review under The Barley as it's changed names. I checked in alone as my husband was working in Truro for the weekend and he was meeting me after his shift at the hospital. The staff were fantastic, so friendly, took my case to my room, which was big, clean, and overlooked the river and cathedral, the... More 

Helpful?
Thank Alison D
Plymouth, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed August 5, 2013

We enjoyed our weekend getaway here. The room was lovely, the bed very comfortable and the bathroom excellent with a superb walk in shower.i didn't have breakfast due to an early start at work, but my wife enjoyed what was on offer. A nice place to stay, a great location next to the cathedral. Would definitely stay again!

Helpful?
Thank Martyndyson
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed July 1, 2013 via mobile

Nice place to stay. Good clean room with a modern feel. Great shower room. Very clean and newly finished. Would recommend. Didn't eat at the hotel but it looked ok. Close to the town centre so plenty of restaurants to choose from. Staff were friendly and helpful. Only thing is limited parking but the car park across the road is... More 

Helpful?
Thank nicktaunton79
Stourbridge, United Kingdom
Level Contributor
110 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed May 17, 2013

2nd time of staying here. Great location and bedrooms are great. Friendly staff but slooow. Breakfast in the morning was good but took too long and second time of staying i have had to ask for cereal bowls to be put out. Its location is great and if you park over the road on the council car park it's cheaper... More 

Helpful?
Thank AndyCStourbridge
Cheltenham, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed April 6, 2013 via mobile

Now called The Barley. Very centrally located. I stayed there one night. Was given a friendly welcome, with offer to take my suitcase upstairs. A large, clean, recently decorated bedroom with a view of Truro Cathedral. Large very comfortable bed. Large ensuite with monsoon shower, also immaculately clean. Free wifi. Did not eat there in the evening but had a... More 

Helpful?
1 Thank David H
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed February 3, 2013 via mobile

Good situation but dirty slippery decked area is not good sign. Pleasant receptionist/waitress. You have to pay extra to use car park! Bedroom good size and nice clean bedding and towels but shower cubicle and bathroom floor needs good scrub. Breakfast!! Just two choices of cereal. Only orange juice. 30 min wait for cooked breakfast which was cold had to... More 

Helpful?
1 Thank sharonwon
Newquay
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed December 9, 2012

We stayed one night at this hotel after a concert at the Hall for Cornwall. Our room was clean, tidy, warm and welcomining. Shower room was good but the tiles and grouting needed a good bleaching in the shower area. Breakfast was a huge disappointment. Only one choice of fruit juce available (pineapple) when we arrived and hardly any cereals.... More 

Helpful?
Thank dmckenna
Brighton, England, United Kingdom
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 19, 2012

I stayed 2 nights at the Riverbank last week whilst in Truro on business. I was really disappointed to find out the restaurant wasn't open during the week as this had been one of the reasons I had booked to stay there. I understand there is a new owner (within the last month) and this has resulted in a decision... More 

Helpful?
1 Thank Rebecca M
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
Official Description (provided by the hotel)
Tucked behind the cathedral in the heart of Truro is the Riverbank- now with the addition of an eight bedroom boutique hotel and completely refurbished licensed bar and restaurant, offering local, freshly cooked food. Each completely refurbished room is finished to a high contemporary standard. Single, double and twin occupancy available.We believe excellent service is paramount and endevour to provide the best level possible to each and every guest that comes through our doors. ... more   less 

Additional Information about The Riverbank

Address: Old Bridge Street, Truro TR1 2AQ, England
Location: United Kingdom > England > Cornwall > Truro
Price Range: $104 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Also Known As:
The Riverbank Truro, Cornwall
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