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Lopesan Villa del Conde Resort & Thalasso

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Mar Mediterraneo 7, 35100 Meloneras, Gran Canaria Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (3428)
Room & Suite (828)
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 02/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Lopesan Villa del Conde Resort & Thalasso
Updated 02/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 3 hotels in Meloneras
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Lopesan Villa del Conde Resort & Thalasso is located on the seafront, in the south of the island of Gran Canaria, between the Maspalomas dunes nature reserve and Pasito Blanco sports marina. Meloneras beach and the emblematic Maspalomas lighthouse are situated only a few walking minutes away from the hotel and can be reached walking along the Meloneras promenade with impressive sea views and a variety of restaurant and leisure options. This magical five-star resort was inaugurated in 2004; it is laid out as a picturesque village with manor houses, open to the Atlantic Ocean with elegant spaces submerging guests into the culture and traditions of an archipelago attractive all year round thanks to climate, people and natural settings. The hotel, with 5-star category and a surface of 56,340 m2, reflects the most characteristic aspects of traditional Canarian architecture and shows a structure similar to that of a cosy island village, with central square, garden areas and charming stately houses with wooden balconies. The hotel’s extensive garden area hosts a wide range of subtropical and indigenous plants, as well as the magnificent pool area including five pools (one of them with salt water and three of them heatable in winter), three whirlpools, a pool for children (heated in winter) and an artificial beach, as well as several terraces with sunbeds and umbrellas. Lopesan Villa del Conde Resort has four fantastic restaurants offering dishes of an excellent and exclusive cuisine. The hotel’s half board arrangement, including breakfast and dinner, is served as hot and cold buffets in La Plaza Restaurant and La Casa Vieja Restaurant. Buffets include delicious food from around the world, as well as regional and national dishes and a variety of diet products for breakfast. For guests who prefer à la carte dining the hotel offers a tempting alternative: the hotel’s Plaza Mayor Restaurant, experts in grilled meats. The hotel’s Alpendre Bar in the pool area completes its large offer of takeaway drinks and snacks with a fantastic salad buffet, perfect for light lunches. The Azotea Bar, located in the pool and sun terrace area, offers takeaway drinks and snacks. The hotel has seven floors, all perfectly connected by ten elevators. Rooms are furnished and equipped according to superior five star standard to guarantee conformable holidays to hotel guests. Rooms are distributed around the hotel as stately villas and spread through the garden area with a large variety of autochthonous flora. The hotel includes a total of 561 rooms, 521 of which are double rooms and five of which are adapted for guests with limited mobility. The hotel also offers 40 suites. One of the major attractions of the Lopesan Villa del Conde Resort is, without doubt, its extraordinary Thalasso Lopesan Villa del Conde Thalassotherapy centre (charges apply). With a privileged location on the seafront, just below the promenade, it offers sensational ocean views. Equipped with 1,200 m2 of modern and luminous facilities, the Thalassotherapy centre offers, apart from traditional seawater treatments, an innovative treatment offer for groups or couples in the so-called ‘Ocean View Suites’. These suites, surrounded by water, have their own pool with underwater massages and a terrace for relaxation. Sports fans will be eager to find the hotel’s gym, as well as the tennis court with artificial lawn and quartz sand (with extra charge), tennis lessons (with extra charge), volleyball, ping-pong table, putting green, pétanque, darts and billiard tables (with extra charge).
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Room & Suite (828)828
Full view
Property amenities
Free parking
Pool
Fitness Center with Gym / Workout Room
Poolside bar
Beach
Bicycle rental
Babysitting
Children's playground
Paid public parking nearby
Parking garage
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Fitness / spa locker rooms
Fitness classes
Restaurant
Breakfast buffet
Outdoor dining area
Special diet menus
Wine / champagne
Boating
Diving
Game room
Mini golf
Snorkeling
Tennis court
Windsurfing
Billiards
Bowling offsite
Darts
Entertainment staff
Evening entertainment
Table tennis
Water park offsite
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
24-hour security
Baggage storage
Currency exchange
Newspaper
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Electric kettle
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Spanish, German
Hotel links
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Popular mentions
Florian V wrote a review Mar 2021
Heppenheim, Germany4 contributions25 helpful votes
We have been at Lopesan Villa del Conde (LVC) twice in the last 4 months, and have recommended it to various friends who also came in the last months. Buffet staff is exceptionally friendly and remembers faces - one isn’t just a number. If LVC remains as affordable as it is during these times, we will definitely come back! What a wonderful place!
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Date of stay: March 2021Trip type: Traveled with family
1 Helpful vote
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Response from Lopesan Hotel Group, General Manager at Lopesan Villa del Conde Resort & Thalasso
Responded Apr 5, 2021
Dear Florian V, first of all we would like to thank you very much for having chosen our hotel for your holidays in the south of Gran Canaria and also for the time spent giving your feedback on facebook. We are really glad to know that you had a nice experience with us and decided to come back and visit us again. Comments like yours motivates us to keep improving to make our guests’ experiences even better. Thank you very much again and we hope to welcome you soon again in our hotel.
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Maniri wrote a review Feb 2021
Spain1767 contributions96 helpful votes
+1
We chose to stay at this hotel, because we really wanted to enjoy some days away! We've been here before and know the level of service they provide and we were not dissapointed. The food is very good and the service was great! We stay in a suite and got access to the UNIQUE area and UNIQUE benefits and it worth it. We will for sure come back to this hotel. Thank you all for the effort during these hard times. See you soon!
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Date of stay: January 2021
Rooms
Cleanliness
Service
3 Helpful votes
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Response from Relaciones Públicas, Guest Services / Front Office at Lopesan Villa del Conde Resort & Thalasso
Responded Mar 28, 2021
Dear Maniri. Thank you for taking the time to share your feedback about your great stay at the Lopesan Villa del Conde Resort & Thalasso. We are so pleased that you appreciated our great service and food, as well as the suite and the Unique Services. We look forward to welcoming you back, for another great experience. Best regards, and stay safe, Guest Relations Department Lopesan Villa del Conde Resort & Thalasso
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CarlosDiazGuerra wrote a review Feb 2021
25 contributions33 helpful votes
Recently visited with a group from work for a series of meeting. At the very time that you step into this hotel, you get awe by its architecture and hanging chandeliers in the lobby. The staff is corteous and offer good service. We were using the Full Board option and found the food option, drink options and others plenty for our taste and expectations. Personally believe the options are good specially if we take into account the Covid19 situation in the hotel. Couple of us in our group had to go and change from shorts to pants because they did not let us in the restaurant. Maybe a little bit overkilled for a beach hotel but oh well, nothing that would shadow the rest of the facilities and the services received. The room was ample, clean and the bed was comfy. One thing I never found was the switch to turn the balcone light off. All in all, super Hotel with excellent infrastructure and options and surely, a good option for us post Covid19. I will return without hesitation to this hotel.
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Date of stay: December 2020
Value
Rooms
Service
Trip type: Traveled on business
1 Helpful vote
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Response from Relaciones Públicas, Guest Services / Front Office at Lopesan Villa del Conde Resort & Thalasso
Responded Mar 28, 2021
Dear CarlosDiazGuerra. We highly appreciate your comments published on Trip Advisor regarding your stay at our Lopesan Villa del Conde. We are glad to hear that you enjoyed your stay with us so much and we appreciate the nice words that you have posted. We would be delighted to welcome you again soon and remain at your disposal for anything you might need Best Regards Guest Relations Department Lopesan Villa del Conde Resort & Thalasso
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Jonesy1974 wrote a review Feb 2021
Mold, United Kingdom361 contributions170 helpful votes
We stayed here for 5 weeks recently (we kept extending it). This is a very good hotel. Absolutely beautiful, very grand reception, lovely maintained grounds and landscaping & beautiful pools. We found the staff excellent, very friendly and helpful and they all work so hard in challenging times. We really liked the rooms, they are very large, bright, excellent shower. Good air-con and rooms kept very clean. Also has a tiny fridge but it’s more like a cooler, so milk does go off in there overnight. I think it’s more of a design feature! We did ask for a higher floor room that gets the sun. We ended up with a ground floor room in the shade, but it overlooked the pool and had a sea view so we were actually very happy with the room. We found the quality and quantity of food in the restaurant to be very good on the whole. But in our last week, it went very quiet, so all the main food went onto one counter and the choice was more limited and not so good, we couldn’t even get toast at breakfast. This led to a disappointing last week which was a shame. The pool areas are beautiful. There is one heated pool which was certainly bearable, the others were very cold. The sunbeds are well spaced and were disinfected although sometimes it was hard to tell if they were cleaned and we also saw guests go straight onto sunbeds after people left them and before being disinfected. But as always, there are people who get complacent and don’t think about the risks to themselves or others. Two niggles to mention. One is the hand washing at the entrance to the restaurant, basically, no one does it. I feel that the staff checking people in with their card (stood right by the hand sanitiser) should tell all guests to sanitise their hands. This never happened. But inside, it’s positive the food is served to you or it’s on individual serving plates, as this reduces risk considerably and made us feel safer. Secondly is the noise levels and this is the reason we have not given this hotel 5/5. We were in F block and the walls are paper thin and you could hear everything very clearly from your neighbours, including conversations, light switches, TV, going to the toilet, slamming doors, etc. The corridors echo too and are open so it’s like a wind tunnel, which is a clearly a design fault and there’s not much the hotel can do about. We had to use ear plugs most nights as woken up constantly from the noise. The ear plus helped considerably. Despite the minor niggles, we still think this is a very good hotel and it kept us safe for 5 weeks so for that we are grateful. We would definetely consider this hotel again in the future but would want to know whether other locations in the hotel are as noisy as F block before booking!
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Date of stay: January 2021
Cleanliness
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Response from Relaciones Públicas, Guest Services / Front Office at Lopesan Villa del Conde Resort & Thalasso
Responded Mar 28, 2021
Dear guest, First of all we would like to thank you very much for having chosen the Lopesan Villa del Conde for your recent stay in the south of Gran Canaria. We highly appreciate your positive feedback, which has been of course forwarded to all persons concerned. Thank you also for your constructive criticism, which helps us to improve our services every day. All your comments have been passed to the heads of the departments in charge, as well as to the hotel Management, in order to take a close look into the mentioned matters. We would love to welcome you back soon in our Hotel Lopesan Villa Del Conde. With best regards, Guest Relations Department
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Platty2017 wrote a review Jan 2021
Vecindario, Spain19 contributions42 helpful votes
The entrance of this hotel has the WOW. Our check in by DORA was so smooth and she made it so easy. What a pleasant lady. Our room was OK but not as modern as we had hoped. But very very clean so that made us happy. The 3 things that let this hotel down was the the FOOD , RESTAURANT, AND ONLY 1 BAR OPEN on the night due to COVID. The food was in my opinion one of the worst I’ve seen, I’m a vegetarian and the only soup was goulash with pieces of meat in or fish soup with bits in.....I was upset.....I then went to get pasta and the chef just pointed at what was pre made and he would not make any fresh. Also considering Covid the restaurant had no order or organisation so everyone was bumping into you....it was not good......the crackers for the dessert were soft overall the buffet and restaurant was a huge letdown. Then on the night only 1 bar open so everyone was then in one space and due to Covid this is not good so we sat in an area with a drink that was shut....so we then felt safe but I was upset as on the web it did not say that these bars are all closed. Overall not happy and we would not return.
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Date of stay: December 2020
Rooms
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1 Helpful vote
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Response from Relaciones Públicas, Guest Services / Front Office at Lopesan Villa del Conde Resort & Thalasso
Responded Feb 1, 2021
Dear guest Platty2017, First of all we would like to thank you very much for having chosen the Hotel Lopesan Villa del Conde for your recent stay in Gran Canaria and also for your participation in our online questionnaire. We are sorry that we could not match up with your expectations and would like to apologize for any inconvenience during your stay. We want to inform you that we have a menu for vegetarians and that restaurant colleagues are always ready to help vegetarian customers find the best options for them. We deeply regret that you were not informed of it. We have forwarded your comments to the appropriate department. Either way we would like to thank you again for participating in our survey and we would be delighted to welcome you again at our hotel, having the chance to surpass your expectations for the next time. With best regards, Public Relations
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PRICE RANGE
$130 - $384 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lopesan villa del conde resort and thalasso hotel maspalomas
LOCATION
SpainCanary IslandsGran CanariaMeloneras
NUMBER OF ROOMS
561
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Frequently Asked Questions about Lopesan Villa del Conde Resort & Thalasso
Which popular attractions are close to Lopesan Villa del Conde Resort & Thalasso?
Nearby attractions include Quad Maspalomas (0.6 miles), The Mint Company Luxe Meloneras (0.4 miles), and Chester Meloneras Club & Lounge (0.4 miles).
What are some of the property amenities at Lopesan Villa del Conde Resort & Thalasso?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Lopesan Villa del Conde Resort & Thalasso?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lopesan Villa del Conde Resort & Thalasso?
Guests can enjoy an on-site restaurant, a poolside bar, and an outdoor dining area during their stay.
Is parking available at Lopesan Villa del Conde Resort & Thalasso?
Yes, free parking, a parking garage, and paid public parking nearby are available to guests.
What are some restaurants close to Lopesan Villa del Conde Resort & Thalasso?
Conveniently located restaurants include Tavolo14, Time, and K1 food&lounge.
Are there opportunities to exercise at Lopesan Villa del Conde Resort & Thalasso?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does Lopesan Villa del Conde Resort & Thalasso have an airport shuttle?
Yes, Lopesan Villa del Conde Resort & Thalasso offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Lopesan Villa del Conde Resort & Thalasso offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Lopesan Villa del Conde Resort & Thalasso?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Lopesan Villa del Conde Resort & Thalasso?
Many travelers enjoy visiting Finca Condal Vega Grande (9.5 miles).