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Jotay Resort

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71 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Jotay caters all your needs for a wishful holiday. The black sand beach infront of Jotay resort, white sand beaches are just few minutes away, are all yours to enjoy. Water falls, breath-taking hiking scenery, water sports and many more are all accessible. Jotay resort makes holidays, a holiday should be🌞 Sending our greetings from 🇨🇭 Switzerland

Helpful?
Thank dianne a
trevort836, Owner at Jotay Resort, responded to this review

Hello there Thank you very much for the review, it is really appreciated, and also thanks for your 4th visit, you are such welcome guests. More 

Taguig City, Philippines
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2016 via mobile

The staff are friendly and we were well-accommodated from the day that we arrived until we checked-out (we stayed from Sunday afternoon until Tuesday morning). Their standard room was spacious if you are travelling with a partner; comfort room is clean. The food from their restaurant was also good :) Overall, our stay there was peaceful since we were treated... More 

Helpful?
Thank dette c
trevort836, Owner at Jotay Resort, responded to this review

Thank you for taking the time to submit a review. We do really appreciate it particularly when all the items you mentioned come out positive, which is what we set out to achieve. Thanks again. More 

Manila, Philippines
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 18, 2016 via mobile

Not too bad just that can't swim much coz of the high tide and the is land tour was so expensive which is nothing much to see in the island it cost 3500.. though the hotel we stayed was fine food was good not too expensive as well and I like the pool..

Helpful?
1 Thank sheryl r
trevort836, Owner at Jotay Resort, responded to this review

Hello, thanks for taking the time to submit a review, they are always welcome, and you were positive about us. Not sure what is meant about the tide? Our beach is quite shallow and the tide is not above one meter in height, there are no obstacles, rocks etc either. The island tour is not under our control, we only... More 

metro manila
Level Contributor
136 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
5 of 5 stars Reviewed June 7, 2016 via mobile

Our family revisited Jotay Resort last June 2-4, 2016. This time around, we stayed in Rm 4, a family room fronting the pool. After 4 years, I would say, the resort has maintained its cozy & laid back ambiance that we fell in love with the first time we visited. It was home away from home after the long drive... More 

Helpful?
1 Thank batgurls
trevort836, Owner at Jotay Resort, responded to this review

Thank you for taking the time to submit a review, it's very much appreciated especially when you highlight all the things we set out to do for our guests. I will print off your review so the staff can see your comments which will reinforce just how important our guests are to us. More 

Peterborough, United Kingdom
Level Contributor
770 reviews
101 hotel reviews
common_n_hotel_reviews_1bd8 511 helpful votes
3 of 5 stars Reviewed May 18, 2016

Booked in advance but due to car problems didn't arrive to late in evening. Found that the delux poolside room was now a family room. But not to matter after 6 hours driving any bed was ok. Morning breakfast it was good to find English Breakfast offered for around 200php. This was good, and tasty. He pools was good it... More 

Helpful?
1 Thank saf7670
trevort836, Owner at Jotay Resort, responded to this review

Hello, thank you taking the time for submitting a review on our place. Generally positive, thanks but we'd like to take the opportunity to answer and comment on some of your points. Yes, we intend to be just a basic resort, that is the majority of the market here in Santa Ana. You mention 'clean' but only allowed 3 stars?... More 

Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 4, 2016

Since Batanes Trip is still too pricey and we wanted to experience the same as Batanes, we opt to go to Cagayan Valley’s Little Batanes (Palaui Island) as part of our group’s yearly celebration. We even planned our trip I think three months ahead of our intended vacation. As no one from the group is familiar to the place, we... More 

Helpful?
1 Thank kyOhji_0621
trevort836, Owner at Jotay Resort, responded to this review

I have now conducted an interview with all the relevant staff who were on duty upon your arrival. I have taken their comments into consideration in response to your main points, so that I can now add my further comments and findings for your review. UNFRIENDLY STAFF’s (and other points) The staff were Julie (manager), Anna, TJ, Elyssa and Dustin... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 3, 2016 via mobile

Not so accomodating staff , unfriendly staff , not generous , what a bad experience even if the hot water has a payment and the poll was only allowed 11 person . Jotay know that were 19 were booked at 19 persons.

Helpful?
4 Thank Jena J
trevort836, Owner at Jotay Resort, responded to this review

Please see my longer response above, but I have copied in part here HOT WATER One of your group had commented about this in another Trip Advisor review but without an explanation. It seems that he was expecting 10 or more cups of water for your own coffees, without charge. Again, your expectations are over and above that of the... More 

laguna
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed March 27, 2016

Reservation and down payment was made 2 months ahead. Upon reconfirmation few days before the actual arrival date, there was no reservation. They reserved a wrong date. Their recommendation is that they will try to find rooms from other hotels. After long discussions and several phone calls, they are able to find another room. Although, they already mentioned several times... More 

Helpful?
3 Thank dpejis
trevort836, Owner at Jotay Resort, responded to this review

Regarding your review, it is unfortunate that you have chosen to merely write rather make any mention at all whilst you were with us. There are also inaccuracies which reflect poorly on our business and could have a damaging and negative effect if taken without seeing this response, Regarding the reservation, the text from, I believe your daughter, clearly showed... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed March 21, 2016

Room The room was neat and was just a few steps away from the pool and restaurant. It was divided into two sections -- one with two bunker beds and one with a double bed -- enough to accommodate the five of us and with enough space to put on our luggage. Each section had its own ACU and had... More 

Helpful?
Thank Jay Regine M
trevort836, Owner at Jotay Resort, responded to this review

Thank you so much for your long and detailed review, very positive and much appreciated. Thank you again for taking your time to comment on our business. More 

1 review
5 of 5 stars Reviewed March 18, 2016

This is our last night in jotay resort , my wife and i had a great vacation here in sta ana, booked in jotay march 16-18 they have affordable rooms "CLEAN". They have delicious food . AT VERY CHEAP PRICE. all the staff are friendly even the guard. The resort will also arrange a beautiful tour for you. Very organized.... More 

Helpful?
Thank Marc L
trevort836, Owner at Jotay Resort, responded to this review

Thank you so much for finding the time to submit a review of us, it's really appreciated More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
Official Description (provided by the hotel)
A quiet clean and tidy resort, motel style, that attracts both tourist and business visitors during its 13th year of operation ... more   less 

Additional Information about Jotay Resort

Address: Centro Santa Ana, Santa Ana, Luzon 3514, Philippines
Location: Philippines > Luzon > Cagayan Valley Region > Cagayan Province > Santa Ana
Price Range: $40 - $48 (Based on Average Rates for a Standard Room)
Number of rooms: 20
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Also Known As:
Jotay Resort Philippines/Santa Ana
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