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Mercure Lyon Charpennes

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Mercure Lyon Charpennes
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273 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

Staying overnight in Lyon while heading home, we had a nice resting time. Room was quite big, breakfast offered quite a large choice. The location is close to the Parc de la Tête d'Or, so we had the occasion to walk there before leaving. A good place to stay, and there's even a pretty good Japanese restaurant nearby...

Helpful?
Thank Lionel R
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customers Thank you for your very positive comment on our establishment on the quality, the service, the location, our parking and this destination favored with transport on Lyon. It is with the great pleasure that we remain at your disposal for your next booking. Kind regards Stéphane Robillard General manager Hôtel Mercure Lyon Charpennes More 

Derby, UK
Level Contributor
57 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 3 nights with friends during the football in June, it's standard Mercure, all modern with good facilities. There's a metro station right outside the hotel for easy access into Lyon and a tram stop just around the corner, all very accessible.

Helpful?
Thank maccaderby242
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear Customer, It is with the great pleasure that we take note of your positive comments further to your stay in our hotel Mercure Lyon Charpennes. We shall not hesitate to share your opinion with our employees because the quality of service is important for us. You are right to insist on our quality and the privileged situation of the... More 

Ghent, Belgium
1 review
5 of 5 stars Reviewed 3 weeks ago

While everything was surely ok, as to be expected from Mercure hotel, I would like to laud the staff who were extremely helpful, from the 3 receptionists to the ladies from restaurant and breakfast room Halfway through the stay I had a small accident and hurt my foot. They took such excellent care of me. Calling in the doctor, bringing... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank H276UCkimr
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear sir, We thank you for your comments further to your stay in our Hotel Mercure Lyon Charpennes. It is with great pleasure that we took care of you and that we receive your compliments. So, we shall not miss to share your appreciations with all our team. Your total satisfaction is the most beautiful reward on our professionalism and... More 

Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 2, 2016 via mobile

Great location, great staff, great rooms, modernised eith big screen HD TV's excellent bath and shower facilities. Visited as a group of 75, they were great from check in to check out, awesome visit. Next to the Metro and supermarkets and shops.

Helpful?
Thank shaunvw
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear Costumer, Thank you for your compliments for our quality of service and on our new rooms renovated very recently. We shall not hesitate to share your comments with our staff. Sincerely Yours. Stéphane Robillard Directeur Hôtel Mercure Lyon Charpennes More 

Horsham, United Kingdom
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 19, 2016

Stayed for a rugby weekend. Hotel is situated right by the Metro (15 minute walk from Part-Dieu, with good links all round Lyon. Rooms were standard, pretty clean but basic. They were however very quiet and bed was extremely comfortable. Breakfast was OK. Cold selection much better than hot, but unlimited coffee. A good stay and as we booked in... More 

Helpful?
Thank Chippy2013
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear Costumer, Thank you very much for your comments regarding your stay in our Hôtel Mercure Lyon Charpennes. It is always a pleasure to receive positive feedback. It was a great moment to receive you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

Chelmsford, United Kingdom
Level Contributor
160 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed May 17, 2016

We chose this hotel deliberately as we needed rooms with twin beds and there seemed to be few available at reasonable prices. Also we needed good access to the new Sports Stadium. THis hotel sits above two Metro lines, beside a number of tram and bus lines and just a short walk from Part Dieu Rail Station. It has a... More 

Helpful?
Thank nsander219
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customer It is with a great pleasure that we received you in our hotel and we thank you for your very positive comment on your stay. Our hotel was renovated at the beginning of the year and you very well summarized the importance of our works because you found of the quality in the bedding, the room, the sound... More 

Diksmuide, Belgium
Level Contributor
101 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed May 3, 2016

Very friendly breakfast service with a good choice of juices, local cheeses, an Nespresso machine and fantastic bread. Good beds but only soap in bathroom. The bar is nothing special. Lot's of international magazines.

Helpful?
Thank Tallulah S
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear Costumer, It is with the great pleasure that we take note of your positive comment. So we shall not hesitate to inform our employees of your satisfaction and it motivates us to continue the quality of service which we deliver and our professionalism. We respect the standards imposed by our brand and we shall not miss to inform them... More 

Bucharest, Romania
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 23, 2016

spacious rooms, very clean , good sound insulation , excellent staff , minibar and coffee and tea making facilities - supplied every day , nice decoration , good mattress , huge HD tv , extra pillows and blanket in the dresser

Helpful?
Thank daniela s
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear Costumer, We very much appreciate your comments regarding your stay in our Hôtel Mercure Lyon Charpennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 6, 2016

In a chain, some hotels are well managed and others aren't. This Mercure is fine tuned. The rooms are clean, not too tiny, adequate bathroom, good mattress and pillows, magenta walls. The breakfast : good bread, eggs and all the rest, even calissons ! Well located, near subway and tram.

Helpful?
Thank Susie M
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customer, We thank you for your comment further to your stay in our hotel Mercure Lyon Charpennes and it is with the great pleasure that we take note of your satisfaction. So we shall not hesitate to share your feelings with our whole staff because we are all invested in the quality of service. Looking forward to receiving you... More 

Riga, Latvia
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 8, 2016

This was my first experience with hotels in France and I was surprised how small the room was. The stuff at the lobby was OK, but not very talky. The lady at the breakfast place just spoke french (I know it is France and they are to proud to talk other languages). I had window towards the big crossroad so... More 

Helpful?
Thank Girts B
h1625, Directeur général at Mercure Lyon Charpennes, responded to this review

Dear customer It is with the great pleasure that we take note of your compliments further to your stay in our hotel Mercure Lyon Charpennes. You were able to benefit from our quite new completely renovated rooms. For your informaton as regards the size of our rooms, they are in the high average because they make 24 m2 approximately while... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
98 rooms located between La Part Dieu CBD and the Cité Internationale, Convention Centre and Lyon (5 min). A strategic hotel for your professional and cultural stays.Opposite subway. Restaurant & bar. Meeting facilities. Paying covered carpark. ... more   less 

Additional Information about Mercure Lyon Charpennes

Address: 7 Place Charles Hernu, 69100 Villeurbanne, Lyon, France
Location: France > Rhone-Alpes > Rhone > Lyon > Villeurbanne
Price Range: $84 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Lyon Charpennes 4*
Number of rooms: 98
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Also Known As:
Mercure Hotel Lyon Charpennes
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