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Novotel Rouen Sud

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Novotel Rouen Sud
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555 Reviews from our TripAdvisor Community

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Showing 269: English reviews
Durban, South Africa
Reviewed 5 weeks ago via mobile

The hotel is set on large grounds for a Novotel - Swimming pool and tennis courts , playground . Perfect spot to drop off on our road trip and let the kids blow off some steam . Close to restaurants and other attractions .

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Helpful?
Thank noo1971
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Dear Guest, We would like to thank you for your comment. It is a pleasure to read you enjoyed your stay and our hotel. We hope to see you soon in our establishment, Best Regards, Frederic - Directeur Novotel Rouen Sud

Woking, United Kingdom
Reviewed October 14, 2016

The carpet in the room was very badly stained making the room feel grubby. The food in the restaurant was very average, frozen green beans reheated, the fish fillet had the same treatment. It seems that the hotel is geared to conferences to the detriment of the regular guests.

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Helpful?
Thank Simon B
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Dear Simon, Thank you for sharing your experience at the Novotel Rouen Sud. We are sorry if you did not enjoy your stay and we take your remarks into account in order to improve our services. We hope that we will be able to regain your confidence during a futur stay, Best regards, Frederic - Directeur Novotel Rouen Sud

Reviewed October 6, 2016

Decent hotel at which we've stayed before but we'd probably stay somewhere else in high summer. It was absolutely baking during our last visit with no air con or suitable fans in the room, and it made for a pretty terrible night's sleep after a long drive. On the plus side the food in the evening was good but we...

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Helpful?
Thank Patrick H
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Dear Patrick, Thank you for your comment. We are sorry about the air-conditioning in your room, which usually works, and we take your remarks into account in order to improve our services. We would be pleased to welcome you again, Best Regards, Frederic - Manager Novotel Rouen Sud

London, United Kingdom
Reviewed September 17, 2016 via mobile

We used this hotel for a stopover on our way down to the south of France. It was conveniently located just off the motorway though with very little else nearby. The rooms were fine - clean but basic. There were some downsides though. The pool was freezing, too cold for our two year old daughter which was a shame as...

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Helpful?
Thank Jossters
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Hello, Thank you for your comment and I bring you the following precision : The swimming pool is not warmed The restaurant was in works and it is ended. The works were made in all the compulsory safety regulations. We have english channels. At your disposal for any further information. Frederic - Manager Novotel Rouen Sud

HERNE BAY
Reviewed September 17, 2016

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Helpful?
Thank pjjimeg
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Manchester, United Kingdom
Reviewed September 12, 2016 via mobile

We stayed twice in two weeks. The first time wasn't great - room was 30 degrees and breakfast was terrible. The second time two weeks later was a much better experience, room temperature much cooler and breakfast in usual restaurant was great. Rooms were clean and large. Bathroom was modern with a bath with shower over. Parking was secure with...

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Helpful?
Thank ThePethericks
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Hello, Thank you for your comment. Actually, the restaurant is opened again since the end by the works. In the pleasure to welcome you again, Very cordially. Frederic - Manager Novotel Rouen Sud

Bishops Stortford, United Kingdom
Reviewed September 11, 2016 via mobile

We stayed here before driving to Calais. Average hotel, desperately in need of a refurbishment. The bathroom and toilet were extremely dated. Booked a room for 4 people. Camp beds were used as the other bed, very uncomfortable, my daughter could feel the springs through the mattress. 7 Euros for a pint of beer was extortionate. Didn't bother with dinner...

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Helpful?
Thank Exwelly15
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Best regards. Frederic - Manager Novotel Rouen Sud

UK
Reviewed September 9, 2016

Handy place to stop on a drive through France. Welcome swimming pool for a quick dip. Typical Novotel facilities, with friendly and helpful reception staff. Dined in with summer barbeque offer, but not much else in immediate area if not dining in.

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Helpful?
Thank rpadam
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

Many thanks for your comment. Best regards. Frederic - Manager Novotel Rouen Sud

Reviewed September 7, 2016

I chose this hotel because it is close to the motorway through Rouen as we were only staying 1 night on our drive back to the UK from the Dordogne. Unfortunately we didn't have time to visit Rouen, but if you wanted to do that then you'd probably want somewhere more central as this is several km away from the...

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Helpful?
Thank Martin C
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

CARDIFF, WALES
Reviewed September 6, 2016 via mobile

My wife, myself and our 8 year old daughter stayed for 2 nights on our drive to the Vendee. We had a family room at a decent price. The room was adequate but not spacious. The hotel did, however, have a small swimming pool, mainly for children, a small playground and 2 tennis courts. Our daughter really liked the small...

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Helpful?
Thank paul o
FREDERIC D, Directeur général at Novotel Rouen Sud, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Novotel Rouen Sud is a 3 star hotel located 500 m from the exhibition centre and the Zenith events centre, an ideal location for a business trip to Rouen 7 km from the city centre. The hotel offers 134 rooms, a terrace, outdoor pool and tennis courton leafy grounds on the edge of a forest. The hotel also features several meeting rooms for conferences for up to 150 people, not to mention tree climbing facilities. Discover modern dining in our Novotel Cafe restaurant. Free private secure car park. ... more   less 

Additional Information about Novotel Rouen Sud

Address: Angle Avenue de l'Universite | Rue de la Mare Sansoure, 76800 Saint-Etienne-du-Rouvray, France
Location: France > Normandy > Haute-Normandie > Eure > Saint-Etienne-du-Rouvray
Price Range: $78 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Rouen Sud 4*
Number of rooms: 134
Reservation Options:
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Also Known As:
Novotel Rouen Sud Hotel Saint-Etienne-Du-Rouvray
Novotel Hotel Rouen Sud
Novotel St-Etienne-Du-Rouvray
St-Etienne-Du-Rouvray Novotel
Accor Rouen Sud
Novotel Rouen Sud France/Saint-Etienne-Du-Rouvray
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Rouen Sud staff and other travelers.
5 questions
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Questions? Get answers from Novotel Rouen Sud staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I suspect all the rooms are the same”
 of 5 bubbles martincU6622LK, Sep 7, 2016 | Read review
“Quieter rooms will be away from the pool and the bar / reception area.”
 of 5 bubbles 521timm, Aug 24, 2016 | Read review
“Best views overlook the river”
 of 5 bubbles TallTedT, Jun 9, 2016 | Read review
“Keep well clear if foreign”
 of 5 bubbles 384jamiet, Feb 24, 2016 | Read review
“We had a room facing the pool which we liked, little noise on the night we stayed”
 of 5 bubbles rachelsR7039NB, Sep 2, 2015 | Read review
5 of 5
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