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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Take a Virtual Tour of the hotel.Experience Holiday Inn Express Austin-Sunset Valley. Our hotel is minutes away from Austin-Bergstrom International Airport, Downtown, and the 6th Street Entertainment District.Take a visit to the Austin Zoo, Texas State University, Zilker Park, or drop by the Austin Convention Center. Go shopping at Barton Creek Mall or the Brodie Oaks or Sunset Valley shopping center for your enjoyment! Discover all Holiday Inn Express Austin-Sunset Valley has to offer! Visit Austin, TX and stay smart at the Holiday Inn Express Hotel.
Reasonable price, in comparison to Austin. A bit tricky to find, driving off highway. Room clean and comfortable. Breakfast included, but don't expect eggs over easy or sunny side up. Location convenient to downtown Austin. Staff friendly and helpful. Would stay again.
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Date of stay: September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Duing our stay in Austin we stayed twice at this Holiday Inn Express: The first time when we first arrived in Austin and had booked without any knowledge of the city nor the hotel, and we returned to the hotel app. 2 weeks later just to relax and lie by the pool (which by the way was clean and well maintained) - that's how good it is. We was positively surprised: This is a super hotel - period ! Brilliant service all over: Fast check in by the front desk clerk at night ( didn't catch her name - young girl/glasses). Superiour service in the reception by especialy Kimberly, who always met the customers with a smile. The breakfast area was impeccably kept by Dehlia - and for the record: We didn't find the breaskfast stale etc. It was freshly made and the counter filled whenever…
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Date of stay: August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My husband and I stayed here 1 night after spending the day moving my daughter to Austin. It is a very nice hotel. The breakfast was adequate. Nothing to write home about, but it did the job. The hotel was very clean and the staff were very professional and polite. We will stay here again as it is very convenient to where our daughter now lives and it met our needs.
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Date of stay: July 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean, quiet and comfortable but lacking in service. When we arrived it was late at night and I had trouble persuading the front desk clerk to let me in the locked front doors. She was not friendly at all. Our room was incredibly humid and the carpet felt a tiny bit damp, as if they had just shampooed it. Bed was extremely comfortable and room was spacious. Breakfast was awful - the cereal was stale, the sausage off-color and the bananas so overripe they were one step away from rotting. I did alert the manager about the cereal and someone went over and fiddled with the dispenser but I don't believe they actually changed it out. Would not stay again.
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Date of stay: June 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel
Responded Aug 2, 2013
Dear DeeJayOK, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. It is great to know you found our property clean and comfortable. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the breakfast and the service you received. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve. Once again many thanks for your feedback and we would welcome the opportunity to serve you again. Sincerely, Karen C Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very nice hotel, very clean, nice beds, good breakfast, quiet and comfortable. No complaints at all. I would stay here again. The suite rooms are large with room to spread out even with my family of five.
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Date of stay: June 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here to attend a family wedding the end of April, 2013. For all practical purposes, we just took over the lobby to visit with family. There is a nice long pub-height table that was great to sit at a visit after breakfast time. The staff was very accommodating and gracious. The highways around here take some getting used to. We were there for three days and continued to miss our exit to return to the hotel. Not a major problem, as the next exit was a mile or less away.
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Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location of this hotel was the only reason for staying at this hotel - there is very little accommodation in the area. We stayed at the hotel twice, both times in even numbered rooms. The hotel is an L shape, If wishing for a quieter room the best option would likely be odd numbered rooms X03 - X15 (X - floor number - which are on the backside of the L running parallel to the many roads in front of the hotel), or odd numbered rooms X29 - X43 (which are on the inside of the L running at 90 degrees to the many roads). For our second stay at the hotel we where in room 312, facing the at least 3 roads running directly outside the hotel. Despite being double glazed even with special earplugs the traffic noise was relentless 24/7 (it does abate a bit at night). This was…
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Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel
Responded May 22, 2013
Dear Kilmore_12, Thank you for your feedback. It is nice to hear that you liked the location of our hotel. We strive to accommodate all of our guests and their needs and I am disappointed that we did not meet your expectations with regards to your room accommodations. We are working hard to improve our product and service and we value your feedback. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be. Sincerely, Connie D Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have to admit, after reading some of the reviews I was concerned about staying here, but we were visiting relatives, and this was the closest hotel. I am VERY picky about where we stay, and usually select Westin, Marriott, Loews, etc., but location was important for this trip. Having spent three nights here, I really don't get all the lukewarm reviews. This is what we found: ROOM: Clean, equipped with all necessities (not luxurious, but certainly comfortable and serviceable), comfortable bed, truly wonderful shower STAFF: Everyone we dealt with was friendly and helpful. No complaints. COMPLIMENTARY BREAKFAST: not gourmet, but a large selection with something for everyone. There was a good selection of cereal, breads and pastries, yogurt, juice, and hot selections (bacon,…
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Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed there for 3 days this April. It is in a convenient location, with Ample parking and easy access to 290/71, although it is a few miles from downtown. The rooms are standard HI-X quality and size, so no surprises either good or bad there. The hotel amenities are also fairly standard, but the breakfast buffet is a bit lacking, and there is no onsite restaurant, so plan to eat elsewhere. The kids loved the pool, but did notice there were no towels poolside, so plan on having dripping wet children running through the halls. All in all if I were staying for more than a couple of days, I would look elsewhere.
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Date of stay: April 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel
Responded Jul 10, 2013
Dear Captain_Road_Trip, Thank you for staying with us and providing us with your valuable feedback. I am pleased you liked the location of our hotel. I apologize for any inconvenience the room conditions may have caused you. Your feedback is very important to us as this assists us in continually improving the facilities we offer to our guests. Once again many thanks for your feedback and we look forward to welcoming you back in the near future. Sincerely, Janice A Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I called and asked all the questions we normally do but this time I learned my lesson! 1. Yes they have a pool but it's outside and not heated. 2. Yes they have a fitness room but it's closed for now. 3. They do not have laundry facilities & had no idea where the closest laundry mat was-thank you google. 4. They do not have shuttle service so if you don't drive be prepared for cab service, (you can not safely walk anywhere from the hotel because of it's location) 5. It would have been nice to know they were undergoing extensive renovations. Next time we come to Austin we will NOT be staying here. (The few staff we did encounter were nice but in no way made any effort to help any of our situations)
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Date of stay: February 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Austin SW - Sunset Valley, an IHG Hotel
Responded Mar 9, 2013
Dear Kc8qzc, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. Thank you for staying with us, and we hope to have an opportunity to serve you again. Sincerely, Ferdinand G. Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
$137 - $197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express & suites austin - sunset valley hotel austin, holiday inn express and suites austin - sunset valley, holiday inn express austin, holiday inn austin, austin holiday inn
LOCATION
United StatesTexasSunset Valley
NUMBER OF ROOMS
99
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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