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RACV Royal Pines Resort

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RACV Royal Pines Resort
RACV Royal Pines Resort
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947 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Brisbane, Australia
Reviewed 4 days ago NEW

Stayed for two nights in late October 2016. We stayed in Superior coastal view room with balcony on 17th floor. Fresh air coming into the room was lovely. I had an executive pack added for $60/night which gave you access to the Executive lounge - buffet breakfast on the 21st floor, complimentary drinks during the day (non alcoholic) and canapés...

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Helpful?
2Thank MintSliceFan
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear MintSliceFan, Thank you for writing your review, I was pleased to read of how much you enjoyed your time with us once again. Yes the new swing along with our water park are very popular with the little ones and their families. I look forward to welcoming you back on your next visit. John Morris General Manager RACV Queensland...

Reviewed 5 days ago NEWvia mobile

We are bussiness professionals traveling here from the United States. We are here attending a large conference. Our cell phones do not work and have never traveled to Australia. Our rental vehicles battery was dead. We approached the front desk for assistance and she told us to use the RACV electric car. Our rental car would still be dead. We...

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Helpful?
Thank Joejoe412
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Joejoe412 Thank you for taking the time to write a review of your recent stay with us. It was disappointing to read that your stay with us did not meet your expectations and I wanted to empathise with your frustrations. I have investigated the various issues mentioned in your review, and understand there was mis-communication on our part, and...

Melbourne, Australia
Reviewed 1 week ago NEW

Location: Some km's from the beach, which was perfect for a relaxing peaceful resort experience. Friendly staff: From reception to the shuttle bus. Comfortable & well appointed room: Foxtel, Beaut AC, comfy bed, great views Six restaurants: Italian 7 days, Fine Dining on 21st floor Wed-Sun, Japanese Wed-Sun, Seafood Fri-Sun, Golf Club 7 days, Lobby Lounge 7 days with great...

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Helpful?
1Thank Mark_n_Cheryl
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Mark_n_Cheryl Thanks so much for taking the time to write your review, it sure sounded like to enjoyed every aspect of your stay and got some time to unwind. I'll pass on your comments to the staff as they do really strive to make the experience for our guests the best it can be, so its nice to read....

Southport, Australia
Reviewed 1 week ago

Revisited here .... 12 years between visits. Rooms large comfortable and clean. Quality finish. Reception staff friendly and accomodating. Views od Surfers Paradise - beautiful Don't bother with buffet breakfast- an assault to the senses --unless you enjoy lots of open mouth chewing with food falling out.

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Helpful?
1Thank U2Sisters
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear U2Sisters Its nice to see you back after so long. Thank you for taking the time to write your review, always nice to read how much people enjoy their time with us, and hope to see you back again soon. John Morris General Manager RACV Resorts

Adelaide, Australia
Reviewed 1 week ago

Stayed for 3 nights. Rooms are spacious, very clean, lovely views over the golf course. Facilities excellent, with many dining options. Staff very helpful, always obliging and prompt. Could not fault this resort. Will definitely recommend to others and looking forward to staying again

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Helpful?
2Thank BelindaSingleton
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear BelindaSingleton Thank you for writing a review of your recent stay, it was nice to read how much you enjoyed the rooms, views and facilities. It is so pleasing to also read how well you were treated by our fantastic staff. Thanks for the recommendation and we look forward to welcoming you back again. John Morris General Manager RACV...

Sydney
Reviewed 1 week ago

I stayed 13-17 Nov 2016 - part of the HP conference. Fabulous rooms, excellent conference food. Particularly enjoyed the BBQ out on the lawn (around 300 people) the pork ribs where delicious! The Great Gatsby themed Gala dinner was a huge success. The beef was excellent! Service was very professional. I really enjoyed breakfast each morning by the pool and...

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Helpful?
1Thank YasmineinSydney
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear YasmineinSydney Thank you for writing a review of your recent stay while attending the HP conference, it was such a great review and makes me proud when I read such great comments about so many aspects of our resort. I am glad you go to experience so many things of our fantastic facilities and hope you get the opportunity...

Melbourne, Australia
Reviewed 1 week ago

We stayed there for four nights; it's a great resort to stay and unwind. When we stayed, the new waterpark was being constructed but ever since, it has now been built and completed, so surely must be a good attraction for kids. The views from the resort are lovely spanning across the gold coast hinterland to the coast itself. Try...

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Helpful?
1Thank Kardax2014
JohnMorris11, General Manager at RACV Royal Pines Resort, responded to this review

Dear Kardax2014, Thank you for taking the time to write your review, I am glad you got to enjoy and unwind when you visited. Our water park has been fully operating for some months now and a huge success with families, we have also installed a birds nest swing which is very popular with the kids. I thought I would...

Reviewed 1 week ago via mobile

We stayed over the weekend with a large group for a sporting event. The staff were fantastic and catered to our every need without fuss. Happy to recommend and will be back The in house Italian restaurant was quite good!

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Helpful?
1Thank Shane M
Brisbane, Australia
Reviewed 2 weeks ago

We decided to have a mid-week getaway to celebrate our anniversary, We booked the Day Spa for a treatment and the Videre Restaurant on the top floor for our dinner in advance. Everything was wonderful from checking in, to entering our well maintained, spacious, clean and modern room, overlooking surfers to our evening meal. Every staff member greeted us in...

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Helpful?
2Thank GENERAL_MANAGER_DB
Australia
Reviewed 3 weeks ago

This is my third visit back to the resort. I love the view and location. But terribly disappointed with the cleaniness of the room. The shower had hair on the floor and the mini bar was dirty after I took a bottle to drink. The iron was rusty and stained my white shirt. It's just unexpected of this resort.

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Helpful?
Thank zanne66
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Trattoria Amici
Trattoria Amici
Cuisines: Italian, Pizza
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The RACV Royal Pines Resort stands at the centre of beautiful established gardens offering 331-stylish guest accommodation rooms and premium spa suites with expansive views of the hinterland, chic tropical pool, Gold Coast skyline or the golf course. RACV's flagship resort is a golfer's dream - offering a renowned 27-hole composite golf course and state of the art driving range, the course is proudly home to the Australian PGA Championship and Gold Coast RACV Ladies Masters. But if you're not into golf, never fear. Relax in the Day Spa, or grab a sun lounge by the outdoor lagoon pool, while the kids burn off energy on the pool's fun slippery slide or children's playground with jumping pillow, or have a hit of tennis on one of our five tennis courts. Time Out Adventures, our on-site adventure company, offers a great range of additional activities. Why not take a Segway Adventure Tour, walk on water in an Ozbobble, laugh yourself silly making a Bopping Heads music video DVD, or have a blast with Laser Clay Shooting. There's something for everyone at RACV Royal Pines Resort. ... more   less 

Additional Information about RACV Royal Pines Resort

Address: Ross St, Benowa, Gold Coast, Queensland 4217, Australia
Location: Australia > Queensland > Gold Coast > Benowa
Price Range: $114 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — RACV Royal Pines Resort 5*
Number of rooms: 331
Reservation Options:
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Also Known As:
Racv Royal Pines Hotel Benowa
Racv Royal Pines Ashmore
RACV Royal Pines Resort Gold Coast, Australia - Benowa
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Questions & Answers

Here's what travelers have asked, with answers from RACV Royal Pines Resort staff and other travelers.
7 questions
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Questions? Get answers from RACV Royal Pines Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with balconies are worth the small price premium - coastal view rooms are great, pool view rooms tend to be noisy”
 of 5 bubbles MintSliceFan, 4 days ago | Read review
“All rooms have good views. We had a 15th floor Mountain View & enjoyed the Surfers Paradise night view from the 21st floor restaurant.”
 of 5 bubbles Mark_n_Cheryl, 1 week ago | Read review
“Ask for a high room away from elevators.... Honestly ...don't bother with buffet”
 of 5 bubbles U2Sisters, 1 week ago | Read review
“All the rooms have views of either the golf course or the gold coast. All excellent”
 of 5 bubbles BelindaSingleton, 1 week ago | Read review
“I really like the room overlooking the pool - 507 from memory.”
  • The curious kookaburra ... he stayed for ages!!
 of 5 bubbles YasmineinSydney, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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