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Sheraton Dubrovnik Riviera Hotel

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Setaliste dr. F. Tudmana 17 Srebreno, Srebreno 20207 Croatia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Dubrovnik Riviera Hotel
Updated 07/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in Srebreno
Location
Cleanliness
Service
Value
Travelers' Choice
Just a few minutes drive from the beauty and bustle of the World Heritage Site of Dubrovnik lies new Sheraton Dubrovnik Riviera Hotel, an oasis of calm and a gem of contemporary architecture. Wrapped in lush gardens running right down to the beach and with fabulous views across the sea, this 240-room and 11-suite resort is all about bringing people together. It is intimate enough for couples, spacious enough for families, and, with 1500 m² of state-of-the-art conference facilities, an appropriate location for international conferences.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
Facial treatments
Massage
Salon
Steam room
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Languages Spoken
Croatian
Hotel links
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1,132Reviews211Q+A100Room tips
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JoFo74UK wrote a review Today
London, United Kingdom161 contributions66 helpful votes
It's a very clean and modern hotel, as expected from the Sheraton brand. On the beach, with its own facilities. We just visited for the day to use the pool and the spa. Very polite service, good pool to lounge around with a book and cold drink.
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Date of stay: September 2020
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Terry G wrote a review Sep 6
2 contributions1 helpful vote
Perfect location, beach, amenities and staff! I must say that the staff is absolutely amazing... from house keeping to management and everyone in between on the property. I have traveled the world and never experienced anyone as gracias, humble and kind as the Staff at this hotel. Special thank you to Maro and Zoran... these guys are excellent! We will return!
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Date of stay: September 2020
Value
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Response from Sheraton Dubrovnik Riviera, General Manager at Sheraton Dubrovnik Riviera Hotel
Responded 2 weeks ago
Dear terrygG1974WG, thank you for coming to Sheraton Dubrovnik Riviera Hotel and sharing such a brilliant review of your stay. It's a pleasure to know that we were a great hosts. Looking forward to welcome you again. Kind regards, Ivan Gregorovic
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Malin C wrote a review Aug 2020
Woking, United Kingdom44 contributions1 helpful vote
+1
Great first impression! On arrival, the reception staff were extremely attentive and we were lucky to be upgraded to a sea view room. The room was spacious and spotless. The terrace was large with good seating and an amazing view. The hotel was well prepared for COVID-19 and goid safety measures were in place st the breakfast buffet. The breakfast was delicious, would highly recommend the beans, pancakes with syrup and the pastries. The pool was large and never felt crowded , there was definitely enough seating for everyone. The food at the pool side bar was delicious and reasonably priced, as were the cocktails and drinks. The location of the hotel is ideal if you want a place away from tourists in the Old Town. There were plenty of bars, restaurants and water sports rentals within a 5 minute walking distance. If we go back to Dubrovnik, we will definitely stay here again!
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Sheraton Dubrovnik Riviera, General Manager at Sheraton Dubrovnik Riviera Hotel
Responded 4 weeks ago
Dear 558malinh, thank you for staying at Sheraton Dubrovnik Riviera and for your valuable feedback. It makes me very happy to read about your positive impressions and praise towards staff and COVID19 measures. We are looking forward to your next stay. Kind regards, Ivan Gregorovic
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Katie S wrote a review Aug 2020
Norwich, United Kingdom10 contributions4 helpful votes
We had 5 nights at the hotel and thoroughly enjoyed our stay. The location was good and Dubrovnik was easily accessible by water taxi (you can buy tickets down the road). The only real shame was that the water taxi did not run at night, although it’s understandable why. Breakfast was enjoyable, however, the selection was slightly limited- although I’m sure without the current situation there would have been more options. We were very impressed with how the hotel dealt with hygiene at breakfast, and around the hotel. Breakfast was served by staff and each morning we saw deep cleaning in the lobby and pool area. We would recommend this hotel if you’re wanting to spend a few nights looking round Dubrovnik and the surrounding areas.
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Date of stay: August 2020Trip type: Traveled with family
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Response from Sheraton Dubrovnik Riviera, General Manager at Sheraton Dubrovnik Riviera Hotel
Responded 4 weeks ago
Dear katie s, thank you for coming to Sheraton Dubrovnik Riviera Hotel and found it to be great hotel with friendly staff. It's amazing that you loved the hotel and its facilities, as well as the vicinity of the venues that you have visited. We are looking forward to welcome you again. Kind regards, Ivan Gregorovic
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Melissa D wrote a review Aug 2020
5 contributions4 helpful votes
My boyfriend and I had originally booked the Hotel Mlini but as a result of this being shut we were moved to the Hotel Sheraton and we are so glad we were. Positives: Stunning views where you can look out at the super yachts in the distance, the clearest sea to swim in and loungers available for hotel guests on the beach (although I would recommend grabbing these early as they fill up fast). The location was also perfect - 20 mins by water taxi to Cavtat and 40 mins by water taxi to Dubrovnik - I know these are slightly more expensive than the bus but would definitely recommend for the views and the slight sea breeze which was definitely needed after walking around all day. We had a huge room with balcony overlooking the front of the hotel which was stunning. My boyfriend also used the gym most days and found it clean and quiet at most times. In terms of breakfast, we like a lie in on holiday so we mostly used the 'grab and go' section of the buffet and took croissants and bread etc up to the room which was perfect for us in the morning. 90% of staff at the hotel were so welcoming and friendly which was lovely, Obviously we visited during the Covid pandemic but felt safer here than at home - yes the hotel was busy but people kept a respective distance, there was hand sanitiser all throughout the hotel and our room was cleaned daily with fresh towels provided. Slight negatives: Overall we had a fantastic holiday and would definitely return and recommend to others. One night we ordered room service which was not quite the standard we had experienced throughout the rest of the resort; they only delivered half our order and when we phoned room service to enquire they became rude and agitated on the phone when they could not understand my accent. An employee eventually came up to the room to resolve the issue but again he was abrupt with my boyfriend and seemed to be saying we were at fault. Later when the issue was resolved the same employee came back with our food and was much more polite and apologetic about the mix up. Another slight negative is that the hotel pre authorise your card when you arrive (which I completely expected) and then take your room payment on the day you leave alongside any additional charges such as room service and drinks etc. However, upon returning home I have discovered the payment has been taken from my account but the pre authorised amount is still appearing as a 'pending transaction' on my account as if they have not cancelled this and therefore I am unable to access this money in my account. i have been in contact with the hotel who assure me they have only taken the payment once but yet it is appearing as twice on my account. Going to give it a couple of days and hopefully the pending transaction will disappear or I will have to recontact the hotel and my bank to resolve the issue. Overall we had an amazing stay at the Sheraton and would recommend to anyone - both couples and families.
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Date of stay: August 2020
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Response from Sheraton Dubrovnik Riviera, General Manager at Sheraton Dubrovnik Riviera Hotel
Responded 5 weeks ago
Dear Melissa D, thank you for coming to Sheraton Dubrovnik Riviera hotel. It is great to read about your positive experience in our property. We are looking forward to welcome you again. Kind regards, Ivan Gregorovic
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PRICE RANGE
$117 - $294 (Based on Average Rates for a Standard Room)
LOCATION
CroatiaDalmatiaDubrovnik-Neretva CountySrebreno
NUMBER OF ROOMS
251
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Frequently Asked Questions about Sheraton Dubrovnik Riviera Hotel
Which popular attractions are close to Sheraton Dubrovnik Riviera Hotel?
Nearby attractions include Beach Kupari (0.3 miles), Srebreno Beach (0.1 miles), and Pirates Social Club Gusar (0.4 miles).
What are some of the property amenities at Sheraton Dubrovnik Riviera Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Dubrovnik Riviera Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Dubrovnik Riviera Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sheraton Dubrovnik Riviera Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Dubrovnik Riviera Hotel?
Conveniently located restaurants include TuttoBene Pizzeria & Fast Food, Burger Bar - Srebreno, Restaurant Puntizela, and Konoba Lanterna.
Are there opportunities to exercise at Sheraton Dubrovnik Riviera Hotel?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Sheraton Dubrovnik Riviera Hotel have an airport shuttle?
Yes, Sheraton Dubrovnik Riviera Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Sheraton Dubrovnik Riviera Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Srebreno.
Are any cleaning services offered at Sheraton Dubrovnik Riviera Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Dubrovnik Riviera Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.