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The Lake Garden Nay Pyi Taw - MGallery Collection

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Dekkhina Thiri Road National Guest House, Naypyidaw 67 Myanmar
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Traveler (143)
Dining (26)
Room & Suite (22)

About

#3 of 40 hotels in Naypyidaw
Location
Cleanliness
Service
Value
Travelers' Choice
Contemporary and traditional design in a spacious environment. Wooden floor and rain shower. Overlooking the lake or garden. Free wi-fi access and uniquely designed bathroom amenities. Unique bed for exquisite comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Airport transportation
Parking
Wifi
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Safe
Flatscreen TV
Room types
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Modern
179Reviews1Q+A22Room tips
Traveler rating
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Popular mentions
Kyi Swe Tin @ Ricky wrote a review Nov 16
Yangon (Rangoon), Myanmar3 contributions
I used to come to Naypyitaw very frequently due to my works. If I would have to stay long, always choose this fabulous hotel. Good facilities and high standards of comfort and excellence. Breakfast was good with many options. My most famous moment was relaxing at very wonderful pool side viewing stunning sunset in the evening after busy headache days. Very friendly staffs and all are willing to help everything you need. I warmly thank you the staff and general manager for warm personal approach to each guest. Definitely it’s one of the best hotel in NPT. Thank you for taking care of your loyal guests.
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Date of stay: November 2020
Location
Service
Sleep Quality
Trip type: Traveled on business
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Response from Hugues Herrmann, Guest Services / Front Office at The Lake Garden Nay Pyi Taw - MGallery Collection
Responded 1 week ago
Dear Mr Kyi Swe Tin, Thank you very much for taking the time to review our hotel ! It is a pleasure to read that you enjoyed our breakfast, the sunset view from the swimming pool and the service of our employees. Please be ensured your thanks will be passed along to our team ! All our team is wishing to you an excellent day ! Please let us know any time if you need any assistance ! We hope to see you again in the future ! Best Regards, Hugues Herrmann Guest Experience Manager H9096-GR@accor.com
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Julia wrote a review Aug 2020
Yangon (Rangoon), Myanmar11 contributions
+1
I went there for a holiday trip.The hotel was such a beautiful place and I enjoyed every moment of staying there.The Primo restaurant was really nice also service and quality of Food & Beverage is so satisfying.Every room got balcony and atmosphere is so great.What I like most is the the infinity swimming pool.You should travel and stay there once you have plan to travel Myanmar,the Capital City Nay Pyi Taw.All the staffs are taking large Care (TLC) of all the guests. Thank you so much MGallery Nay Pyi Taw bu Sofitel for your dutifulness 🖤 Promise I’d come again 🖤
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Date of stay: August 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from Hugues Herrmann, Guest Services / Front Office at The Lake Garden Nay Pyi Taw - MGallery Collection
Responded Aug 10, 2020
Dear Madam Julia, Thank you very much for taking the time to review our hotel. As we are striving to continually improve, it is a pleasure to receive feedback from our guests. We are very happy to see you enjoyed our Primo restaurant, the room balcony and the infinity swimming-pool. Your comment has been well-passed to the team. I wish you a very nice day and hope to see you back one day! If you would need anything from our hotel please feel free to contact me at H9096-GR@accor.com Best Regards, Hugues Herrrmann Guest Experience Manager
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Sheepeth wrote a review Aug 2020
Bristol, United Kingdom28 contributions12 helpful votes
First of all, the room was beautiful. The enormous bed was so comfortable and the bath was really luxurious. We took a suite as a special treat and this was really nice. However, the hotel generally was a disappointment on many levels: - we were charged $100 / night for three nights inc breakfast. This is expensive for Myanmar but we did choose a suite. However I have since noticed a review on here mentioning a promotion of 65,000ks / night when booking three nights, including breakfast and one lunch/dinner. They should be more transparent about their offers and promotions this doesn’t seem fair. - For such a high end suite the water pressure in the shower was very weak - showering was a pain. I asked reception about this and they said they would send someone to fix it. Nothing happened. - The food in the restaurant in the evening is excellent, but breakfast was very disappointing. The most frustrating thing was no one explained to us there is a separate menu of things available other than the buffet. On the first morning we didn’t have any eggs but we noticed other people had eggs when we were leaving, for example. Same thing on second day when we noticed other people had bacon being brought to them just as we were going back to our room. It seems like some guests were being offered a secret menu of other things than the poor buffet choices. I don’t know why no one spoke to us about it or showed the menu, or if other foreigners had a similar experience (maybe you have to be regular or a friend of the staff to get special items?!). I asked for some bacon on the last day and they said they didn’t do it!! But eventually bought some thinly sliced pork belly... I don’t know why they have special /different arrangement for some guests and not others. - The pool is quite far from the hotel building. There is a buggy service though if you don’t like to walk. At the pool there is a towel guy but no drinks/food staff offering service. Again I don’t know how they find out but some guests had drinks and food brought to them from main building. We didn’t get offered any food/drinks service at the pool. Maybe regular visitors have the waiters phone number!?! - If you are looking for a quiet couples relaxing break I recommend you go somewhere else. There are many families with small children visiting this place. The pool becomes over-run by kiddies in the early evening, the restaurant is basically like a mad crèche, and the hotel bar is closed for some reason so there isn’t anywhere quiet to sit and have a drink and a chat, unless you go back to your room. If you do go and you value calm/quiet, take some headphones! All in all this place was not what we expected from a high end design hotel and is more of a busy family resort than a stylish place for a relaxing weekend.
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Date of stay: August 2020Trip type: Traveled as a couple
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Response from Hugues Herrmann, Guest Services / Front Office at The Lake Garden Nay Pyi Taw - MGallery Collection
Responded Aug 4, 2020
Dear Mr/Miss Sheepeth, I really apologize for the problems you encountered and I promise you we will do better next time. - Please note that our online rate can be different than special promotions posted on Facebook, as those are attached to special conditions. - I apologize for the low water pressure and the bad service from our staff, I agree with you it is not acceptable. - Thank you very much for your suggestions for the breakfast, we will either put visible counter or present a menu to all our guests. - As per your comment, we will create a pool menu and put one of our employee there to take orders. - For the next time, if our hotel is busy like this, we will try if possible to open a second restaurant so that there is more place and less noise. Please feel free to contact me on the bellow contact for any assistance. Best Regards, Hugues Herrmann Guest Experience Manager H9096-GR@accor.com
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Henry wrote a review Jul 2020
5 contributions
+1
We, four families, 8 adults & 8 kids , 6 rooms , 4 nights 5 days, Our honest review below... -Great Location, -Beautiful landscape, -Huge and very enjoyable infinity swimming pool with natural lake and forest view, -Spacious and modern design hotel room, -Staffs with beautiful smiles and always greeting to guest, thumps Up to Ko Win Zaw, FO manager, Housekeeping, F&B team who provide extra mile service for breakfast and dinner. -Food is also enjoyable, So, what more could we ask for more !!! We didn’t even heard “No” word from the staffs in our stay. Thank you so much for making our stay fabulous and wish you guys all the best... Cheers!
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Date of stay: July 2020Trip type: Traveled with family
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Response from Hugues Herrmann, Guest Services / Front Office at The Lake Garden Nay Pyi Taw - MGallery Collection
Responded Jul 29, 2020
Dear Mr Henry, First of all I would like to thank you very much for taking the time to review our hotel ! As we are always striving to improve our standards, it is really useful for us to receive feedback from our guests. It is a pleasure to see you appreciated our landscape, the swimming pool, the design of the room, and the service of our employees. Wish you a very nice day ! If you would need anything please feel free to contact me at H9096-GR@accor.com Best Regards, Hugues Herrrmann Guest Experience Manager
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Kon wrote a review Jul 2020
2 contributions
First of all, the first room we got is very bad. As soon as we stepped into the room, there were many hairs on the floor. So we complained to clean again. And after a few hours, we took shower. My wife took shower by cup of glass from the basin. Because the water speed from the shower is very slow, almost drop by drop. And then the AC is not working when we came back from outside. They came to fix the water and AC that night. But it’s not working properly. And they changed the room for us upon my request. And we stayed one more night because my work was not finish. In the promotion, they said the price for room is 85000 kyats for 1 day stay, 75000 kyats for 2 days stay (including lunch), 65000 kyats for 3 days stay(including dinner). But when I check out, I got nothing even though I stayed 2 nights. I’d paid with 85000 kyats and get no lunch. What they said is I didn’t say for 2 nights when check in. But I didn’t say that I will stay only one night and I said it’s depends on the situation of my work when we check in. However, We stayed 2 nights. We didn’t check out nor check in again during 2 that 2 nights stay. We stayed 2 nights continuously. So it’s better to ask clearly about the promotion before check in.
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Date of stay: July 2020Trip type: Traveled on business
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Response from Hugues Herrmann, Guest Services / Front Office at The Lake Garden Nay Pyi Taw - MGallery Collection
Responded Aug 4, 2020
Dear Mr Kon, Greetings from MGallery Nay Pyi Taw by Sofitel. I apologize for the presence of hairs on the floor, I totally agree with you this is not acceptable. I also apologize for the technical problems regarding water pressure and AC. I promise to you we will be more careful in the future and these issues will not repeat. Regarding your booking, please kindly note that the 75000 kyats for 2 days stay only work if you confirm in advance you will stay two nights. Thank you very much for your comprehension. Please feel free to contact me to H9096-GR@accor.com Thank you very much for noting these points and we will have special attentions. Best Regards, Hugues Herrmann
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PRICE RANGE
$64 - $91 (Based on Average Rates for a Standard Room)
LOCATION
MyanmarMandalay RegionNaypyidaw
NUMBER OF ROOMS
120
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Frequently Asked Questions about The Lake Garden Nay Pyi Taw - MGallery Collection
What are some of the property amenities at The Lake Garden Nay Pyi Taw - MGallery Collection?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at The Lake Garden Nay Pyi Taw - MGallery Collection?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lake Garden Nay Pyi Taw - MGallery Collection?
Yes, free parking is available to guests.
What are some restaurants close to The Lake Garden Nay Pyi Taw - MGallery Collection?
Conveniently located restaurants include Emerald Restaurant, L'Opera Italian Restaurant and Wine Bar, and Yangon Kitchen Restaurant.
Are there opportunities to exercise at The Lake Garden Nay Pyi Taw - MGallery Collection?
Yes, guests have access to a pool and a fitness center during their stay.
Does The Lake Garden Nay Pyi Taw - MGallery Collection have an airport shuttle?
Yes, The Lake Garden Nay Pyi Taw - MGallery Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lake Garden Nay Pyi Taw - MGallery Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does The Lake Garden Nay Pyi Taw - MGallery Collection offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does The Lake Garden Nay Pyi Taw - MGallery Collection have any great views?
Yes, guests often enjoy the lake view available here.
Is The Lake Garden Nay Pyi Taw - MGallery Collection accessible?
Yes, it offers facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.