great place, to stay, staff very friendly and accommodating. They have a good selection of vegan options and if you don’t find anything suitable to eat they will make something for you. Rooms are comfortable and clean. Beach is clean and pebble free, beautifully kept gardens with friendly cats:-)
I’m a frequent visitor to Cyprus, both for work and for vacation, and my go to hotel has always been the St. Raphael Resort. On this latest trip, after over 15 months of lockdown, I badly needed a break and had high expectations of the hotel... and they were all met with flying colors! From the food at the octagon, to the pool, to the spa, the food was yummy, the service was impeccable, and the staff was friendly as ever, all the while taking every precaution for Covid-19. I highly recommend it!
Lovely hotel with exceptional service and beautifully decorated spaces. Our room was spotless clean, spacious and provided all the amenities. Breakfast was delicious with too many choices. We mostly loved the relaxed atmosphere by the pool and the beach. The Thai restaurant was an awesome experience. Thank you to the hospitable and friendly staff and management for making our stay super comfortable. We will be definitely returning again soon!
We booked ALL INCLUSIVE - Sea View Room - 7 days For those looking for the quick reference, I'll say this place is definitely worth a visit BUT it really is in the middle of nowhere so expect to stay within the resort. It has everything you need although make sure you go when it is in full season, unlike us who went last week (1st week of May) and while British Airways and Tui report this is the summer season, the hotel did not see it that way so most of the extra bars and restaurants were closed to us. We did venture outside to find a supermarket to buy our own snacks (which we didn't really need as it turns out as we ate really well at both breakfast and lunch)....there is only one, very small shop about 5 minutes away. The Resort:- 35mins from Larnaca airport - don't book the transfer with your tour company as it is more expensive than the local taxis. Taxis are easy to get and will cost about 45 Euros. Rather impressive entrance to the reception area with lots of marble and wide space! They have now built this rather awful looking tower block which appears to be their newly created, luxury residential apartments - I'm sure they appeal to someone, but to us, that tower block looked a bit of an eyesore. The hotel seem very proud of it and it possibly attracts the more corporate day guests as there seemed to be many, many conferences and meetings being held within this hotel during our stay. A lot of suited ladies and gentlemen enjoying the buffet lunch surrounded by us sunbathers!! They have beautifully kept gardens that sweep down to the beach area. Within the grounds there are two lovely pools - one with a swim up bar and one catered more for children with a splash slide which is also next to a play area for the kids. There are plenty of sunbeds placed around and lots of space under trees for a little bit of seclusion if you fancy. Towels are available free of charge and there is an outside changing room/shower/toilet block if you don't want to traipse all the way back to your room. The beach area is quite large and for the exclusive use of resort guests - we found the locals were constantly on there as no-one was 'manning' it, but this was probably because we were 'out of season'. Don't expect to walk for miles along white sandy beaches though. We tried to walk along the beach but got about 10minutes and then it turns rocky and a bit dirty. The Marina seemed to be closed off to hotel guests (or maybe we just couldn't find an open gate), so there was no wandering around the marina for a look at the boats - which was a shame. I should say that the Marina is quite noisy - this starts at about 8.15am every morning with some sort of alarm as they start moving equipment. There are various restaurants and bars dotted around the property - unfortunately my review can't tell you about them all as so many were closed. Its really easy to get in touch with the hotel before you go though and they will tell you honestly what will be open :- +357 25 835 200 They also have an indoor pool, hot tub (which is luke warm), steam room and a Spa. I didn't use the Spa but it looked perfectly lovely and treatments were fairly reasonable for a hotel. There is a gym - it looked impressive - I didn't go in!! The Room We paid extra for a sea view room. If you really want a proper sea view room then upgrade to MARINA VIEW. Our sea view was just that, but more from the side of the hotel, and we were near the back so we actually overlooked a carpark. The room was lovely enough - bed was huge and honestly one of the most comfortable I've slept on! Bathroom was lovely and the shower was great! (I always check the shower!!). We had a balcony and it served a purpose. Had we been staying there in the height of the summer, when the hotel was possibly full of guests, we might have retreated to that balcony a little more.....in which case I may have asked to change my room when I got there seeing as it really was over the carpark! Large Tv - waste of time if you're a brit, there is nothing on there to watch!! Loads of wardrobe space and plenty of drawers. Rooms cleaned every day with a towel change. Complementary water in the room each day. They have a mini bar and for all inclusive guests there are two cartons of orange juice, a tin of Pepsi and a tin of 7-Up. These are replenished ONCE during your stay. I don't know why they bothered as it was something of nothing! So although your all inclusive package probably says 'min bar' included....it isn't, not really! The Pools We used the main pool which is right under the main restaurant used for breakfast and lunch. Loads of sunbeds, plenty of shaded areas, swim up pool bar if you needed it. Perfectly positioned and next to the garden area so really couldn't fault it. The second pool is off via a little path - still in full sunlight and perfectly positioned for a slightly quieter environment as it's away from the main walk through and the restaurant. It's also a shallower pool and perfect for children with a splash water slide and a snack bar (which was shut when we were there) The Gardens Really beautiful and well kept. Large and spacious with trees used for shade dotted about the grounds. Plenty of sun beds yet still quite private and quiet. Every weekend there are weddings within the grounds - they don't go on for long and really don't intrude on your holiday. They start setting up at about 5pm and the wedding normally runs from about 6pm until 8pm. The Bars As I said earlier, not everything was open so I can only review the two bars that were:- Amphibian - swim up bar. It also had a covered side where you could sit and have drinks without getting in the water!!. Served the same menu of drinks as the main bar so no restrictions. Staff were lovely - can't fault them. There's no waiter service (although maybe this changes in the height of the summer??) Captain's Bar and Terrace - this is the hotels main bar. The terrace wasn't open until 3 days into our holiday. We spent every evening in here - but then everything else was shut so we had no choice. Again staff absolutely lovely - they remembered names and favourite drinks very quickly! This bar also serves food - but this is not included in the All Inclusive menu. We thought this was a shame as the alternative 'snacks' that were available to all inclusive guests in the main restaurant, were not a patch on what was being served here in the Captains Bar. We pointed this out to the management (more on that later). The drinks menu is quiet extensive although not everything was included on the All Inclusive Menu (again, addressed by management - see further down) Sailors Rest Bar and Restaurant - closed (how annoying as it was at the end of the Marina and would have been a lovely alternative for an evenings drink) Splash Snack Bar - closed (really annoyed that this was shut as this was apparently where they did bbq snacks in the day as well as being an alternative bar to grab a drink) Alakati Tavern - Couldn't even find this! But we were told it was shut Seashells Restaurant - Closed. (probably the most annoyed that this was shut as it was the one on the beach - and also had toilets that were therefore closed! It's a long walk back across the beach and up through the gardens to use the hotel toilets) La Veranda Italian - Closed - actually never found where it was but management said it was closed until the summer. What was annoying about this was that with our all inclusive package, we could have eaten here. Golden Monkey - open, but with an additional charge. Looked very nice but we didn't eat here as not a fan of Thai food. Octagon Restaurant - main area for Breakfast and Lunch. Always buffet. Always loads of choice. Can't fault this restaurant. I would have been happy to eat here every day if this was the only restaurant BUT that's not how it was sold to us. We were told there was lots of choice and alternative places to either have a meal, snack or a drink. But they were all shut. Palladium Restaurant - evening meal restaurant. Again buffet style with a different theme each night and often some entertainment. I was more than happy with the food on offer here although we did speak to another guest who had been coming back to the hotel for many years and they were very disappointed with the lack of choice on offer. I found this a little hard to understand as there was definitely enough for me to choose from. But possibly they had been when it was very busy and the tables of food had stretched around the room with a lot more on offer (?) My only criticism was concerning the drinks on offer in this restaurant. As an all inclusive guest, you are only offered beer or wine. Had I been on half board and paid individually for my drinks, they would have catered for me! (This was addressed by the management - see below) Staff All the staff we met we lovely. They were polite and helpful and remembered your name really quickly. Two days into our stay, an email popped up from the hotel asking me to complete a quick survey to see how our stay was going. I responded that I was a little disappointed that as an all inclusive guest, I was made to feel a bit like a second class citizen when I tried to order a gin and tonic in the restaurant that evening only to be told I could only have beer or wine! By the next day, the management team had contacted me an asked if I would come and speak with their guest relations manger. I was very impressed that they were going to such lengths and happily met with him. We felt that as we were on all inclusive, we had therefore paid a little more and expected to be treated as such. I also explained that it was understandable that some guests may take advantage of 'all inclusive' so hotels need to be mindful about what is included on the menu, ensuring that premium priced spirits are not included. I suggested that perhaps, rather than completely exclude these premium spirts, they introduced a 'sur-charge' to the all inclusive guest for such drinks. Maybe the same could be done for the snacks available? We also asked about why so many of the alternative bars and restaurants were closed to us when we had paid our tour company 'summer' prices? It was established that the hotel was NOT in summer season yet so really wasn't their fault. It is something I intend to take up with British Airways!! That night, when we returned to our room, there was a large platter of fresh fruit and a bottle of fizz - a really nice touch and it was most appreciated! Oh, and during dinner the following night...I was brought a gin and tonic!! The next time we were in the bar, the manager informed us that should we want any of the premium drinks from the menu, they were making a reduction in cost for us. It was so nice to know that the management were really making an effort to ensure that our holiday was everything we hoped for. All in all, a very pleasant 7 days stay. We had plenty of beautiful, good quality, fresh food to eat, regardless of how many restaurants and bars were open - had I been staying 14 days, I might not have been so happy. The resort really is lovely, clean and spacious. While we there, it was not full of guests, in fact in the restaurant one night there were just 8 people eating!. I feel confident that even when full to capacity, this would still be a nice place to stay. Guests included families with small children and older couples. I did not notice any younger, teenage or young twenty somethings. Had I realised how remote it was before I booked, I may have chosen somewhere else to stay. That said, if you're looking for a nice relaxing time just eating, sleeping, drinking and taking in the sunshine, then this is the place for you. I would go back....although I might want to sort out the damn dog that lives next door to where the swimming pool is!!…
Hi I want to say a big thank you to the staff of the hotel very professionals and services we received excellent treatment we asked for a special request and kindly enjoyed it positively and happily. We would also like to point out that we got a room that was not satisfied and the entrance to help us and was with us in several rooms until we were satisfied
Our stay at the hotel was wonderfull. Clean room, rich breakfast, respectful and kind staff full of smile! Congrats to the management departmen for amazing work! We come back soon Thank you very much!!
A paradise in Cyprus (which is a paradise by its own) Since the very first day everything was awesome. Considering that I'm in a wheelchair for now, I was prepared to deal with some issues but everything is set so that EVERYBODY can go everywhere and do whatever this amazing place has to offer (and it has many many things to offer!!!) The staff is super! Especially Apostolis, Fani, Sacha and madam Roza, they take care of me all the time and help me even when I don't ask, they will make your holiday even better!!! If I will have the chance to, I will come back for sure!!!
We visited for 10 days (27th April to 7th May) for a local family wedding with 2 children age 11 & 17. We travelled with Jet2 and out of school holidays. The hotel itself is beautiful and our room, 420, is a family room with a king bed and bunk beds and has loads of space. It over looks the mountains and car park but doesn't have a balcony. We booked Half Board as we expected to spend a lot of time with family but the prices are expensive so we decided to upgrade to All Inclusive at a cost of €85 per day for all 4 of us. It is well worth it. There is daily breakfast buffet in the Octagon restaurant. Lunch in the Octagon and evening Dinner in the Palladium. No other restaurants were open at present due to under occupancy. Apparently, the hotel is usually 70% Russian. Obviously they are not here so it is very quiet. We loved it. I was disappointed but the staff and restaurants did make up for it. The room itself is great. There's a fridge and a kettle in the room. The towels are literally changed twice a day and there is a turn down service. Very nice touch. Check in was swift. I thought we may upgrade to an Executive room. The receptionist gave us the option to view the alternatives but in fact we preferred the family room we had already booked as it had been refurbished and was much bigger. The staff are so helpful. Sasha. What. A Guy. He's the restaurant manager. He was always chatty and engaging. He knew the Winery where the wedding was being held and he knew all about it. He then asked us how it all went. Very attentive indeed. The best cocktail maker has to go to Jack. He was amazing. A great guy and full of advice and tips about the resort. The Splash pool opened up a few days before we left and we sampled Alexias cocktails too. Fab drinks and fab lady! Unfortunately for us, the food side doesn't open until 11th May. There was no bar open on the beach so we spent most of the days around the pool with just a few occasional visits to the beach. Elias at the water sports centre is great. Also pedalos and canoes are free to use for guests. My husband went sailing and we went on the inflatable couch. Fantastic day. The kids loved it. I also put my back out just before coming home so I had an awesome lady, Myria, give me a massage in the Spa. I think her hands have special powers! Highly recommend. All in all we loved it. So much so, I've just booked to return in 6 weeks for a long weekend without the kids 😁. It will be interesting to see the place when everything is open and probably much busier. Thank you St Raphael for an unforgettable time 😎 …
St.Raphael resort is the best hotel for vaccation in Limassol. From the food at the restaurants, to the pool, to the spa, the food was yummy, the service was impeccable, and the staff was very friendly I wish to back there as soon as possible..
Just returned back to the UK from a 3 nights stay at this wonderful hotel for my Husbands Birthday. We were greeted by Vaggelis on arrival with a welcome drink. We were upgraded to a sea view room on arrival with a bottle of bubbly and a birthday card. Room. The room was very spacious, clean, and tidy with a lovely view of the sea. Pool: the pools were clean and plenty of space to sunbathe. Gardens; beautiful and very well maintained. Breakfast; good food selection with a range of hot and cold beverages. Restaurants: during our stay we ate at both ‘The Golden Monkey’ and ‘Sailors Rest’. The food at both restaurants were delicious and service was amazing. Thank you Sailor’s rest and Vaggelis for my Husbands birthday dessert. Staff; very friendly and professional. Parking; free onsite parking. The room card opens the hotel barriers. Airport: within easy reach of both airports. Location is within 10 minutes of Limassol Marina. Thank you once again Vaggelis and all the staff at St Raphael resort. I would highly recommend this resort.…