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Quest Castle Hill

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Quest Castle Hill
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111 Reviews from our TripAdvisor Community

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Showing 108: English reviews
Bathurst
2 reviews
5 of 5 stars Reviewed today NEW

Close location to supermarkets. Is a little hard to find past the buildings. Great wifi easy connection and stayed connect which was terrific.....all rooms were Really clean and roomy. Good cooking facilities , Has all you need for the family. Sofa lounge is ok for 1 person only.. Would stay again..

Review collected in partnership with this hotel

Helpful?
Thank Nicole L F
Sydney
1 review
4 of 5 stars Reviewed yesterday NEW

Pretty clean hotel with enough amenities in the apartment. Bed was super hard so it wasn't comfortable to sleep on. And there was no house keeping, so getting new and clean towels was a bit of an issue.

Review collected in partnership with this hotel

Helpful?
Thank 578mel
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

We booked two rooms between four mates here and requested that each room accommodate two sleeping separately. One room was fine, they had a sofa bed and a double bed. To my dissapointment ours was not. We checked in around 2pm and following the discovery of the bedding situation in our room, went down to the front desk to advise... More 

Helpful?
Thank Philippe F
Orange, Australia
1 review
5 of 5 stars Reviewed 1 week ago

I really appreciated the wonderful support I received from the Quest staff in organising disabled accommodation for my mum and the rest of the family. Nothing was too much trouble. The facilities were great and the staff very accommodating.

Review collected in partnership with this hotel

Helpful?
Thank 847robynp
Manager_QCH, General Manager at Quest Castle Hill, responded to this review

Thank you for leaving your lovely review! We appreciate the feedback. Our Front Office team do pride themselves on being so friendly and accommodating with all our guests. We look forward to having you come back to visit! More 

Canberra
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrived about an hour early for check in, but was able to check in early which was fantastic. My daughter and I stayed in a 1br apartment which had lots of natural light and plenty of space. Parking was ample. Beds were comfortable and bathroom was functioning - good shower pressure. Very quiet surroundings and no noise from any other... More 

Helpful?
Thank sharkymel
Manager_QCH, General Manager at Quest Castle Hill, responded to this review

Thank you for taking your time to leave a review, your comments are very much valued. I'm so glad you were able to check in early. Our hard working housekeeping team do try to have the rooms ready well before our check in time of 2pm. We do also pride ourselves on our friendly front office team. We look forward... More 

Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Clean rooms quiet location. Rate is slightly high. Staff are friendly and helpful. Rooms are well presented. Shops are a short distance away. Close to M7 motorway. Quiet location. Free car parking however getting in after hours can be a challenge

Review collected in partnership with this hotel

Helpful?
Thank Annmike65
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for taking your time to leave a review. Here at Castle Hill, we do pride ourselves on the our friendly staff and quiet rooms. If you are back in the future, we do have after hours staff who can help if you have trouble getting in the building. We look forward to having you back in the future! More 

Katoomba, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice for a cheap stay we only stay there for a few nights didn't spend a lot of time in the rooms other then sleeping the bed was nice bathroom was good hot water wasn't the best I'm guessing it was becouse we were on he 5th floor

Review collected in partnership with this hotel

Helpful?
Thank Derek S
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for your review! I'm glad you enjoyed your stay. I will have a look into your hot water issue. Thank you for bringing it to our attention. We look forward to having you stay again! More 

Adelaide, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Fantastic stay thanks very much. Will definitely be back. All staff were fantastic and made my stay so much better. Very clean and the bed was super comfortable. Can't wait to come and visit again. Thanks so much

Review collected in partnership with this hotel

Helpful?
Thank rebeccasM3624UO
Manager_QCH, General Manager at Quest Castle Hill, responded to this review

Hi, Thank you so much for your lovely response! Our staff loved having you. We look forward to seeing you in the future. More 

Sydney
1 review
4 of 5 stars Reviewed 2 weeks ago

Great room, convenient location and great staff. I rang up late in the afteroon to book a room for the same night, rhiannon on the front desk was great and found a room for me. I stayed in a 1 bedroom. Everything you need. clean, comfortable and the bed was massive.

Review collected in partnership with this hotel

Helpful?
Thank joshuav695
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for your review. I'm so happy that you enjoyed your stay and will make sure Rhiannon is recognised for her outstanding work! We look forward to having you again in the future if you're in the area! More 

India
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We have stayed at Castle Hill before. The service & the facilities were the same as before. Excellent. I would definitely recommend your apartments to family & friends. We had originally booked the new Quest at Bella Vista, due to a malfunction we were sent to Castle Hill. The change over was seamless.

Review collected in partnership with this hotel

Helpful?
Thank Kerry L
Manager_QCH, Manager at Quest Castle Hill, responded to this review

Thank you for taking the time to leave such a positive review! I'm so happy to hear that you had a seamless experience with the change over between the 2 properties. We look forward to having you back in the future! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Providing convenience and style, Quest Castle Hill Serviced Apartments boasts quality accommodation in North West Sydney, providing easy access to Norwest Business Park and all that the Sydney Hills district has to offer. Offering a range of studio, one, two and three bedroom self-contained serviced apartments plus onsite conference and meeting facilities, our accommodation is modern, stylish and designed with your comfort in mind. . The award-winning Quest Castle Hill Serviced Apartments is ideal for both the business and leisure traveller. ... more   less 

Additional Information about Quest Castle Hill

Address: 8 Gladstone Rd, Castle Hill, The Hills Shire, New South Wales 2154, Australia
Location: Australia > New South Wales > Greater Sydney > The Hills Shire > Castle Hill
Price Range: $108 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Castle Hill 4.5*
Number of rooms: 81
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Also Known As:
Quest Castle Hill Sydney
Quest Castle Hill The Hills Shire, Australia
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