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Grand Mercure The Hills Lodge

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1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154 Australia
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Room & Suite (485)
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About

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Service
Value
Travelers' Choice
Grand Mercure The Hills Lodge is an elegant Tudor style building set in beautifully landscaped gardens, just 30 minutes drive from the centre of Sydney. Conveniently located opposite Norwest Business Park, the hotel features 97 rooms, restaurant, bar, heated swimming pool, day spa and 4 function rooms for up to 200 delegates.
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Room & Suite (485)485
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Parking
Paid wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
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Rosalie D wrote a review Jan 20
Australia1 contribution
I stay at The Hills Lodge when needing to attend medical appointments at Chatswood. On my last visit, I asked staff if they could call a cab for me to the local metro station. Instead, they offered the Lodge's shuttle bus which was ideal. On the return trip I phoned for pickup and was most impressed and surprised to find the bus arrive with the GM in the driver's seat. Now that is how to lead a good team, and impress the customers ... stepping in to fill a need. I will be back ... for the beer battered chips, as well as for the service! :)
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Date of stay: January 2021
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Reuben F wrote a review Dec 2020
1 contribution
I have been staying at the Hills Lodge for quite a few years now. The atmosphere is nice with a leafy country vibe. The staff are amazing and always make me feel at home. The only criticism I have is the room service food is extremely overpriced. I ordered a piece of steak with a side of greens (nothing else) and it cost me $75. if you order a bottle of water as there is currently no mini bar due to covid they will charge you $5 additional just to deliver it to your room which is more then what the water costs to buy. These sort of prices are not even charged at some of the best hotels in sydney. Including The Grand Hyatt, Four seasons, Sheraton Hyde Park, InterContinental Double Bay. I have stayed at all these places many times and room service prices don't even come close to what The Hills Lodge is charging. There is also a lack of healthy options which makes it hard to maintain healthy eating when I am away from home. In summary do enjoy staying at the hills lodge due to the staff and atmosphere however I do my best to avoid eating at the hotel as you will have limited healthy options and you will probably end up paying more than the hotel stay on food, beverages and room service
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Review collected in partnership with Accorhotels.com
Date of stay: December 2020
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Trip type: Traveled on business
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MartinBlackDuck wrote a review Dec 2020
Hunter Valley, Australia54 contributions12 helpful votes
Hats off to the House Keeping team! Impressively clean room and bathUroom. Nicely fitted out room. Excellent a la carte breakfast. Very nice people and great service attitude. We stayed one night to be close to a family function. It was relaxing and enjoyable and highly recommended. The old style of the building is refreshing after so many cookie cutter hotels and motels.
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Date of stay: December 2020Trip type: Traveled as a couple
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Melb22 wrote a review Dec 2020
Melbourne, Australia285 contributions80 helpful votes
The friendly welcoming service at the front desk really sets the Hills Lodge apart. The bed was comfortable and a good-sized bathroom with great shower. We also had breakfast a few mornings which was good - they have a range of different milks for people with dietary requirements and gluten free toast. Our recent stay was another enjoyable one - we will be back.
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Date of stay: December 2020
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Stephanie D wrote a review Nov 2020
Sydney, Australia22 contributions1 helpful vote
Having just moved house we decided to ignore all the boxes and simply escape to Hills Lodge for an overnight rest and recharge. Sheer heaven. The suite was large and extremely well appointed and dinner in the restaurant was just stunning.
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Date of stay: November 2020Trip type: Traveled as a couple
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PRICE RANGE
$104 - $158 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyThe Hills ShireCastle Hill
NUMBER OF ROOMS
97
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Frequently Asked Questions about Grand Mercure The Hills Lodge
Which popular attractions are close to Grand Mercure The Hills Lodge?
Nearby attractions include Hillsong Church (0.7 miles), Museums Discovery Centre (0.4 miles), and Twentytwo Cafe Bar & Grill (0.4 miles).
What are some of the property amenities at Grand Mercure The Hills Lodge?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Mercure The Hills Lodge?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure The Hills Lodge?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Grand Mercure The Hills Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Grand Mercure The Hills Lodge?
Conveniently located restaurants include Trevi Lakeside, Il Lago, and Quoi Dining.
Are there opportunities to exercise at Grand Mercure The Hills Lodge?
Yes, guests have access to a pool and a fitness center during their stay.
Does Grand Mercure The Hills Lodge have an airport shuttle?
Yes, Grand Mercure The Hills Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Mercure The Hills Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure The Hills Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Mercure The Hills Lodge?
Many travelers enjoy visiting Sydney Hills Visitor Interpretation Centre (4.8 miles).