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Grand Mercure The Hills Lodge

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Traveler (69)
Room & Suite (483)
Dining (33)
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Overview
  • Excellent48%
  • Very good42%
  • Average8%
  • Poor1%
  • Terrible1%
Travelers talk about
“heated pool”(5 reviews)
“room service”(19 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Rooms
Jul 1Jul 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (535)
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530 results
Traveler rating
243
223
45
10
9
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LanguageEnglish
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243
223
45
10
9
Show reviews that mention
All reviewsheated poolnobles restaurantroom serviceplenty of parkingstandard roomcomfy bedbuffet breakfastroom was largefresh airreception staffnorwest business parkbusiness tripcomfortable stayconvenient locationspasydneywedding
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1 - 5 of 530 reviews
Reviewed 2 days ago

We had a two night stay in this hotel and found it very comfortable, including the bed. I particularly enjoyed the spacious bathroom. The whole room was clean and well appointed. The staff were friendly and customer focussed. We would definitely stay here again.

Thank Carol C
Reviewed 1 week ago

A couple of years later, we were back after our initial visit, as we had some personal business to attend to over in North Sydney. Spoke to Christoffer the night before to book the room, and was given a rather good deal $239 for the...More

Thank Drew K
Reviewed 2 weeks ago via mobile

This is a great hotel. It looks charming, the rooms are fresh and clean, parking is easy, the staff are amazing! Such a warm welcome always. The beds are so comfortable it's hard to leave them, the rooms are big and the showers are not...More

Thank Elizabeth M
Reviewed 2 weeks ago

if your driving its easy to get to, if not driving im not sure how easy it would be to get there. Great service from both reception and staff in the restaurant. Very friendly and welcoming. The room was beautiful and exactly like in the...More

Thank Sue G
Reviewed April 15, 2018 via mobile

I had to help organise examinations at the nearby Blacktown Hospital. The hotel is 50 minutes from the airport in light traffic , but I had no choice as the next few days were at Blacktown Hospital . The hotel is quite different on initial...More

Thank johnthomasl2017
View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Room Service
Banquet Room
Dry Cleaning
Laundry Service
Conference Facilities
Business Center with Internet Access
Multilingual Staff
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$108 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$108 - $205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (69)
Room & Suite (483)
Dining (33)
Pool & Beach (15)
Business Center & Event Rooms (20)
Amenities (19)
Questions & Answers
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Joe J
September 6, 2016|
AnswerShow all 2 answers
Response from becnjo | Reviewed this property |
never have eaten many many times and never aproblem
0
Votes
MalcolmWhitfield
August 21, 2016|
AnswerShow all 9 answers
Response from Louise S | Reviewed this property |
As good as this hotel is, it is miles away from Sydney - 30 minutes drive with no traffic and 1.5 hours peak hour. If your are Accorplus member the pick of the hotels is Pullman grand quay. A bit pricey but best location... More
0
Votes
lippy963
April 21, 2016|
AnswerShow all 7 answers
Response from becnjo | Reviewed this property |
yes it does to all levels and carpark
0
Votes
Room Tips
"I'm sure all the rooms are fine - it's just someone's menstrual blood on the mattress protector..."
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"Rooms away from the main road."
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"If you are staying on a Sunday...forget the Day Spa."
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"rooms downstairs near day spa very quiet despite hotel being very busy"
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