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1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154 Australia
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
About
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Travelers' Choice
Grand Mercure The Hills Lodge is an elegant Tudor style building set in beautifully landscaped gardens, just 30 minutes drive from the centre of Sydney. Conveniently located opposite Norwest Business Park, the hotel features 97 rooms, restaurant, bar, heated swimming pool, day spa and 4 function rooms for up to 200 delegates.
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Property amenities
Free parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Center with Internet Access
Parking
Paid wifi
Outdoor pool
Heated pool
Restaurant
Breakfast buffet
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
Newspaper
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
56Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
Contact
1 Salisbury Rd, Castle Hill, The Hills Shire, New South Wales 2154 Australia
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615Reviews3Q+A64Room tips
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Popular mentions
Nice place, Friendly and clean. BUT …… restaurant service is poor! They need more staff to cater for guests and provide a timely service. Conveniently located. Good parking. Just add more staff guys and you have a great place!
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Date of stay: May 2021Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Helpful
Great place. Very clean with all the staff doing everything they could to make our stay a good one. Every time we had a question, we were put in touch with the correct person to solve our problem - Not that there were many. Will definitely be back.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
As usual, I received warm hospitality during my stay this time. I have stayed in this hotel for over 13 years & I have never been disappointed. Their free shuttle bus service to my office is also a big plus.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2021Trip type: Traveled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
The room is comfortable there was no water on arrival, good location. The restaurant was not open but easy to call for delivery, close to everything, close to activities for kids. Bed comfortable we had a very comfortable night.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
I stay at The Hills Lodge when needing to attend medical appointments at Chatswood. On my last visit, I asked staff if they could call a cab for me to the local metro station. Instead, they offered the Lodge's shuttle bus which was ideal. On the return trip I phoned for pickup and was most impressed and surprised to find the bus arrive with the GM in the driver's seat. Now that is how to lead a good team, and impress the customers ... stepping in to fill a need. I will be back ... for the beer battered chips, as well as for the service! :)
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Date of stay: January 2021
Location
Cleanliness
Service
1 Helpful vote
Helpful
PRICE RANGE
$104 - $158 (Based on Average Rates for a Standard Room)
LOCATION
AustraliaNew South WalesGreater SydneyThe Hills ShireCastle Hill
NUMBER OF ROOMS
97
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Claim Your Listing Frequently Asked Questions about Grand Mercure The Hills Lodge
Which popular attractions are close to Grand Mercure The Hills Lodge?
Nearby attractions include Hillsong Church (0.7 miles), Museums Discovery Centre (0.4 miles), and Twentytwo Cafe Bar & Grill (0.4 miles).
What are some of the property amenities at Grand Mercure The Hills Lodge?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Grand Mercure The Hills Lodge?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure The Hills Lodge?
Guests can enjoy an on-site restaurant, a lounge, and free instant coffee during their stay.
Is parking available at Grand Mercure The Hills Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Grand Mercure The Hills Lodge?
Conveniently located restaurants include Trevi Lakeside, Il Lago, and Quoi Dining.
Are there opportunities to exercise at Grand Mercure The Hills Lodge?
Yes, guests have access to a pool and a fitness center during their stay.
Does Grand Mercure The Hills Lodge have an airport shuttle?
Yes, Grand Mercure The Hills Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Mercure The Hills Lodge?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure The Hills Lodge offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Mercure The Hills Lodge?
Many travelers enjoy visiting Sydney Hills Visitor Interpretation Centre (4.8 miles).