Elegant and grand. I didn't want to leave the hotel. The decor was nice. I loved the in room fire place. The room was clean and I really liked the sanitized remote control, packaged pillow, blanket, etc.
We arrived on a rather wet afternoon and well before the check in time per our email. They checked us in early, the room was clean and well maintained. Our visit was wonderful. My son had fun playing in the snow. The hotel and room are very clean. We will definitely stay again.
We were pleasantly surprised to find this hotel. Briefly, the hotel was clean, quite, warm and offered what is expected in a hotel. The decor is difficult to describe. After inquiring at the front desk, we discovered this hotel was the first one built, in 1985, in the Big Bear…
I must admit that we had medium expectations for the BW Big Bear Chateau. Room was large, clean. The property is somewhat interesting in that it's history as a chateau is obvious when you walk in the front door. Two outstanding features: 1. The staff - very personable and…
Our first time at a Best Western hotel. I would not recommend this place. We went because of the glowing reviews on trip advisor but we were really disappointed with our visit. The pictures of the hotel are really deceiving. The hotel was dirty, really run down, noisy and many…
"132 has a good view"
"I think any room is a good room"
"I don't think there is a bad room. Only 2 floors to this hotel. I was in 203 and it was nice and quiet."
"Ask for the pool view"
"Ask for a room at the rear of the hotel to enjoy the large trees and green belt behind the hotel."
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