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The Lodge at Big Bear Lake, a Holiday Inn Resort

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The Lodge at Big Bear Lake, a Holiday Inn Resort
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479 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Long Beach, California
Level Contributor
4 reviews
4 of 5 stars Reviewed yesterday NEW

Clean, comfortable with a friendly staff. Great location to the Village. We got a room with a king bed but no view for a reasonable price. The room was nice and has DirectTV with most pay channels available for free. (HBO, Cinemax, etc...). We had breakfast in the hotel restaurant and the food was just ok but the service was... More 

Helpful?
Thank pgr68
California
Level Contributor
9 reviews
2 of 5 stars Reviewed 4 days ago NEW

I would not stay at this hotel again. Do not use booking.com. We used booking.com for the hotel including breakfast, but when we got to the hotel, the front desk said breakfast was not included. We had to speak to a manager to clear things up. Manager seemed confused & didn't know what to do, but eventually gave us breakfast... More 

Helpful?
Thank Talk Talk L

Travelers are raving about these Big Bear Lake hotels

Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

Great staff, clean rooms with plenty of room but didn't think they should charge a resort fee. Place was nice but no way to claim as a resort. Would stay again but would ask manager to waive the $7.50 fee. Pool was nice but spa was tiny, maybe 6 adults for a place with over 300 rooms

Helpful?
Thank Jim M
Los Angeles, California
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We flew up to stay one night and see a concert. We didn't book a cheaper rate through Trip Advisor by way of Expedia. The room was horrible. First of all, they have a special floor called "M". There is only one elevator...you have to walk all the way to the end of the hotel to use that one elevator.... More 

Helpful?
Thank Bill N Lisa J
IHGService, Guest Relations Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear Bill N Lisa J, Thank you so much for staying with us and for taking the time to write a review about your experience with us. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology for the shortcomings... More 

Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

This hotel is in a great location. Centrally located and just a few steps to the town. We got a balcony room which overlooked the pool area and parking lot. We also had great views of the mountainside which were beautiful. Staff were friendly and the hotel was very clean and kept up. The bed was not the most comfortable... More 

Helpful?
Thank Daphne822
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, I'm thrilled to hear you have an overall positive stay with us. It sounds as if you were able to experience several of our amenities, such as the restaurant, and also found time to enjoy the beautiful down-town section which surrounds us. Thank you for being our guest and also for the kind review. I hope you'll return... More 

Los Angeles, California
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Quaint, lodge pole decor, friendly young staff and a nice room. What more can you ask? The room was clean, excellent mattress, spacious, with nice decor. The view? If you want a view from your room (we were up, on the 3rd floor) DO NOT get a room in the back, unless you like looking at asphalt, parking lots and... More 

Helpful?
Thank ERINLAW
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, Thank you for leaving a review for our property, we genuinely value the time our patrons take to do so, and it goes a long way toward improving our overall service. I'm glad that your stay was primarily positive, and apologize for the back-side view which you were not happy with. We are working on getting the remainder... More 

Vegas
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 15, 2016 via mobile

First of all this resort is in a perfect spot for all the business in the Village. Nice room, in room coffee and a nice television. The only negative for me was the fact it was very noisy both inside and out (kids running up and down hallway and drunk adults coming back from the bar).

Helpful?
Thank VegasIrish
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, I'm glad to hear your overall stay experience was a positive one, and I appreciate your kind words regarding the rooms themselves as well as the location. Despite this, I'm sorry to hear you found the noise-level inconvenient. Generally, it's very quiet here during our shoulder seasons (Spring and Fall), particularly during the midweek periods. If you're looking... More 

Level Contributor
5 reviews
4 of 5 stars Reviewed July 13, 2016

Downtown Big Bear Lake is right out your front door and their is lots of eats and drinks, as well as shops to while away the hours! The staff was always ready to answer any and all questions about what to do while there.

Helpful?
Thank Scott A
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, I'm very glad to hear you had a good experience, both regarding its proximity to the downtown/lake, as well as the staff's willingness to assist! I hope you will return in the future. Best, Travis J— AGM More 

Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed July 13, 2016 via mobile

We live in Las Vegas and love to go to big bear, when we do we like the Holiday inn at the Village. Close to the Village, clean and has air conditioning. This room has a fireplace when you want to cuddle with your significant other.

Helpful?
Thank JamesHillyard
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, I'm very glad to hear you were able to get away from the Los Vegas heat for a stay with us! I'm thrilled you had a good time, and look forward to your next stay. Best, Travis J— AGM More 

Torrance, California
Level Contributor
6 reviews
4 of 5 stars Reviewed June 30, 2016 via mobile

We came to the Lodge for a birthday get away. Found a good deal on Groupon that included breakfast for two with the room. The room is a standard room with two queen beds which I found to be comfortable. The breakfast was a buffet with drink included. It included potatoes, scrambled eggs, bacon, sausage, fresh cut fruit and grits.... More 

Helpful?
Thank halpie52
Travis J, Manager at The Lodge at Big Bear Lake, a Holiday Inn Resort, responded to this review

Dear guest, I'm thrilled that we were able to help you to have a great birthday in Big Bear. It sounds like all around you had a very good experience with our property, both with the staff and the property itself. This said, you do have my apologies about the buffet style breakfast in the restaurant for Groupons. We do... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Year round resort offering a variety of activities (from skiing to mountain biking); amenities include an outdoor heated pool, arcade, sauna and spa. ... more   less 

Additional Information about The Lodge at Big Bear Lake, a Holiday Inn Resort

Address: 40650 Village Dr, Big Bear Lake, CA 92315 (Formerly Northwoods Resort)
Location: United States > California > Big Bear Region > Big Bear Lake
Price Range: $89 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Big Bear Lake, a Holiday Inn Resort 3.5*
Number of rooms: 148
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Also Known As:
Northwoods Resort Big Bear Lake
Northwoods Hotel Big Bear Lake
The Lodge At Big Bear Lake, a Holiday Inn Resort Big Bear Region, CA
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