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Shangri-La’s Rasa Ria Resort & Spa

6,438 reviews
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Traveler (5836)
Room & Suite (1212)
Pool & Beach (945)
Overview
  • Excellent73%
  • Very good20%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“naan”(553 reviews)
“nature reserve”(519 reviews)
“ocean wing”(1,684 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5.0 Star Hotel
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Offers from Shangri-La’s Rasa Ria Resort & Spa
Offers & Announcements: Luxury For Less!
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Rooms
Mar 4Mar 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (6,438)Write a Review
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4,106
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2,961 - 2,965 of 5,648 reviews
Reviewed April 7, 2014 via mobile

This is a beautiful resort with fantastic service. We arrived and were well taken care of. Unfortunately we had a ground floor garden view room which was disappointing and meant we had no view and had to have the curtains closed most of the time....More

3  Thank royalMatt
Reviewed April 6, 2014

We spent 8 days at this resort for our first anniversary. I cannot describe the level of fun and comfort we had. Prior to this trip we did a lot of research on what to do outside of the resort and we were nervous whether...More

Thank Sarah G
Reviewed April 6, 2014

We visited Rasa Ria on a day trip last year, adopted an Orangutan at the Nature Reserve, had a great lunch and decided to return this year for some R & R for a 4 night 5 day stay, and we are very happy we...More

Thank debbie p
Reviewed April 5, 2014

Did not realise how big this resort was, two massive wings and a third one being built now. Lovely resort but was too big for me, I prefer smaller boutique resorts. We travelled in March as there are no school holidays during the non Easter...More

Review collected in partnership with shangri-la.com
3  Thank Danny115
Response from Shangri-LaRasaRia, Resident Manager at Shangri-La’s Rasa Ria Resort & SpaResponded April 10, 2014

Dear Danny115, thank you for your feedback. I am sorry that you found our resort busier than expected. We highly recommend guests who are seeking peace and quiet during our busy period to opt for our Ocean Wing premier rooms for a more tranquil and...More

Reviewed April 5, 2014

Two weeks before Easter and we certainly never expected to see so many children. They were everywhere. We could hear them crying in the room next door and running up and down the corridors. We avoided the pool areas because it was impossible to relax....More

1  Thank Tony R
Response from Shangri-LaRasaRia, Resident Manager at Shangri-La’s Rasa Ria Resort & SpaResponded April 10, 2014

Dear Tony, thank you for sharing your stay experience with us. We are truly sorry to hear of your disappointing stay during one of our busiest seasons of the year. Your comments regarding the poor food quality and services at our restaurants are well noted...More

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About
Awards & Recognition
Travelers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Center with Gym / Workout Room
Beachfront
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Price range
$192 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$192 - $403 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (5836)
Room & Suite (1212)
Pool & Beach (945)
Dining (526)
Amenities (111)
Family and Play Areas (47)
Business Center & Event Rooms (24)
Questions & Answers
Ask a question
Jo M
February 6, 2018|
AnswerShow all 3 answers
Response from claire o | Reviewed this property |
Hi , it all comes down to different restaurants . I stayed in garden wing ocean view and was extremely happy with the room , resort and the food plus you can go to the other restaurants if you wish . I can't really comment... More
1
Vote
Jo M
February 6, 2018|
AnswerShow all 2 answers
Response from mamsamma | Reviewed this property |
I am not sure it it is for all packages, but our stay in the Ocean Wing included complimentary mini bar
0
Votes
polar68
January 27, 2018|
AnswerShow all 2 answers
Response from Samuel1118 | Property representative |
Hi polar68, To answer you question, you'll will receive xx amount of F&B Credit for your dinner at Oceano. Feel free to email us if you need further clarification on the resort.
0
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Room Tips
"Ocean Wing"
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"ocean wing recommended - very spacious and separate pool & breakfast area"
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"For honeymooners or VVIP persons who wish to have more private room you may choose Ocean Wing Premier Room."
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"3rd floor overlooking pool area"
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