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See all 7 hotels in Mountain Village

Madeline Hotel & Residences, Auberge Resorts Collection

869 reviews
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Traveler (203)
Room & Suite (99)
Storyboard
Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travelers talk about
“ski valet”(99 reviews)
“m club”(14 reviews)
“ice rink”(15 reviews)
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (869)Write a Review
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27
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663
151
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16
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Show reviews that mention
All reviewsski valetm clubice rinkbeautiful hotelfree gondolaking roomtop notchoutdoor poolsoaking tubcookiesski resortfire pitthe location is perfecthigh endcould not have been moreeasy accessfour seasons
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1 - 5 of 863 reviews
Reviewed 2 weeks ago via mobile

Rooms are just okay; service just ok, over priced except they are ski on and ski off. They can’t handle crowds well. Left the room at 9am and left light on to make room and 2:30 still not made up. After skiing forced to wait...More

Thank Businessalways
Response from Kim H, Manager at Madeline Hotel & Residences, Auberge Resorts CollectionResponded 2 weeks ago

Hello, Thank you for your feedback regarding our service levels. We strive to be the best and unfortunately fell short of your expectations during this busy holiday season. We understand how frustrating this must have been for you and appreciate the feedback as we work...More

Hotel's Favorite
Reviewed October 30, 2017

If you love being pampered in a palace this is for you! Pristine mountains, plentiful wildlife, cozy fires, excellent restaurants. My favorite was relaxing in the hot tub on top of the hotel and looking at the snow topped mountains around me. I also loved...More

Thank SeasonalSeating
Response from MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts CollectionResponded October 31, 2017

Thank you so much SeasonalSeating for taking time out to share your Madeline experience, and for the kind words. We are delighted that we were able to pamper you and anticipate your needs and exceed your expectations. We look forward to your return, until then,...More

Reviewed 4 weeks ago

We really enjoyed our stay at the Madeline early in December. It felt good to get away from the more busy town of Telluride and to be closer to the mountain. Room was very nice, and every staff member really helpful. It is not so...More

Thank pablolis
Response from Kim H, Manager at Madeline Hotel & Residences, Auberge Resorts CollectionResponded 2 weeks ago

Hello, Thank you for your compliments regarding your recent stay. We agree that our staff is awesome and really appreciate your kudos! Come back and visit us again soon!!

Reviewed December 4, 2017

We arrived very late to check in and we were pleasantly greeted by a front desk employee, he quickly got us situated and on our way to our very nice room. Upon arrival to the room, the hotel had left complimentary strawberries and a bottle...More

Thank MrsVaos
Response from MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts CollectionResponded December 7, 2017

Thank you MrsVaos for taking time out to share your Madeline experience review. We are delighted you selected the Madeline for such a special event and pleased he enjoyed the bubbles. We look forward to your return, until then, safe travels.

Reviewed November 17, 2017 via mobile

From the minute I️ picked up the phone to get a feel for the types of rooms available to the last handshake as we departed for the airport, my partner and I️ had an amazing experience. Every staff member was exceptionally helpful. The on-site restaurants...More

Thank mmhv
Response from MadelineHotel-GM, General Manager at Madeline Hotel & Residences, Auberge Resorts CollectionResponded November 20, 2017

Thank you mmhv for taking time out to share your Madeline experience. We are delighted that your friend's wedding was the reason for your visit, and event more so pleased we exceeded your service expectations. We look forward to your return, until then, safe travels.

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Banquet Room
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Golf course
Details
Price range
$309 - $1,831 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Mountain Village
#1 Ski-In / Ski-Out Hotel in Mountain Village
#2 Family Hotel in Mountain Village
#2 Luxury Hotel in Mountain Village
#3 Green Hotel in Mountain Village
#3 Romantic Hotel in Mountain Village
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
$309 - $1,831 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Mountain Village
#1 Ski-In / Ski-Out Hotel in Mountain Village
#2 Family Hotel in Mountain Village
#2 Luxury Hotel in Mountain Village
#3 Green Hotel in Mountain Village
#3 Romantic Hotel in Mountain Village
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveler (203)
Room & Suite (99)
Dining (22)
Pool & Beach (14)
Hotel & Grounds (180)
Bathroom (10)
Family and Play Areas (6)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
chesspawn66
August 30, 2016|
AnswerShow all 7 answers
Response from Steven B | Reviewed this property |
Valet but I think you can also park on your own in the underground parking.
1
Vote
chrish92016
August 10, 2016|
AnswerShow all 3 answers
Response from Claudia M | Reviewed this property |
Yes.
0
Votes
DMC427
June 27, 2016|
Answer
Response from GM-TheDonCeSar | Property representative |
We are a dog friendly hotel, with a $25 nightly pet cleaning fee, maximum $100.
0
Votes
Room Tips
"Very nice place. We will bring our family back."
Read review
"Had a tough time sleeping but that was an altitude-adjustment issue - not specific to the hotel."
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"My only suggestion is to get ice machines on the floors. I understand that you are a full service facility..."
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"We had a king with a see through fireplace. It WILL be the room we get again next year."
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