Madeline Hotel & Residences
568 Mountain Village Blvd, Mountain Village, CO 81435
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$999
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About
#4 of 7 hotels in Mountain Village
Location
5.0
Cleanliness
4.3
Service
4.3
Value
4.6
Travelers' Choice
GreenLeaders Silver level
A refreshed palette of earthen hues and artful details inspired by the texture and topography of the surrounding Colorado landscape infuse a renewed contemporary elegance to the property, invoking a luxurious and welcoming year-round mountain environment, and offering a chic yet approachable respite from Telluride's active outdoor lifestyle. Curated by our team of Adventure Guides, with over 60 years of combined Telluride residency, create personalized itineraries with insider access to an endless array of one-of-a-kind experiences set against the breathtaking backdrop of the San Juan Mountains. From skiing the legendary runs to ice climbing, heli-skiing, snowshoeing, winter fly fishing, and horseback riding through pristine snow drifts, adventure abounds this season.
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Property amenities
Parking garage
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Wifi
Hot tub
Heated pool
Restaurant
Breakfast available
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Ski In / Ski Out
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Fireplace
Housekeeping
Private balcony
Kitchenette
Microwave
Flatscreen TV
Room service
Safe
Refrigerator
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Romantic
Location
59Somewhat walkable
Grade: 59 out of 100
13Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
Contact
568 Mountain Village Blvd, Mountain Village, CO 81435
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102Reviews0Q+A4Room tips
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Beautiful hotel. The staff was great, all were very nice and helpful. Great service in the states. Amazing! Pictures online had some extras ( think throw blanket, extra art on the wall, etc) so the room wasn't as stunning as the photos online but still very lux and nice. Would stay there again
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 1 week ago
Sara, Thank you for making the journey all the way from Pura Vida! So happy to hear that you loved Madeline Hotel & Residences and our box canyon paradise that is Telluride. We look forward to welcoming you back soon. Our very best from 9545',
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 4 nights over MLK weekend and were blown away by our experience. The Madeline will be our first choice from now on whenever we spend time in Telluride. While the hotel, it's rooms, and it's location are all excellent, it was the staff who by far made the experience one to remember.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 1 week ago
Dear Buckhhunt, Thank you for the kind review and thank you for making the journey to visit us in Telluride! The team train and work very hard to create exceptional memories for every guest, so glad you enjoyed your experience at Madeline and we look forward to welcoming you back to Madeline Hotel & Residences in the near future! Our very best from 9545',
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great Stay. Everyone was very nice and accommodating. Will stay here again and will recommend to friends. Telluride was beautiful. Resort was located in mountain village and very convient to get to all activities.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 2 weeks ago
Gavin P, Thank you for the kind review and for making the journey to our mountain village from New York. We hope to welcome you and your friends back soon and thank you for your referrals! All our best from snowy Telluride,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property and amenities are incredible. Although quite big it felt like you were the only one there. Everyone welcomed you, looked you in the eye and made you feel welcome. This was felt by all the guests as everyone was having a great time and chatting with strangers. The rooms are very exceptional with fantastic amenities. Went there with my spouse but would totally bring the whole family as there are a lot of activities for the kids both inside the hotel and within the Mountain Village.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 2 weeks ago
Dear Nick M, Thank you for your kind review of Madeline. The team works hard to curate unique and high quality amenities and they are happy and proud to be here in our little box canyon paradise. Happy to hear it shines through in their service. The hotel is very family friendly, glad you and your spouse could make a ski getaway, but by all means bring the entire family next time. They will love the pool, ice skating rink, and we also do complimentary baby sitting in winter Wednesday-Sunday to ensure you both get a night or two out together. All our best from 9545',
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A hotel is only as good as those who help run it. Thankfully, Auberge resorts not only has the BEST hotel in Telluride, but also the best staff. From the moment of Check In; Billie made our stay special. She helped us with dining reservations, recommendations in town and went above and beyond to make sure we had everything we needed during our stay. Billie has made us LIFELONG loyal customers of Auberge Resorts.
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Review collected in partnership with this hotel
Date of stay: January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 3 weeks ago
Dear @DanielMcNeely, Thank you for your very kind review and commendations of both the hotel and team here at Madeline Hotel & Residences. We are very fortunate to have an amazing team to support the hotel and Billie is certainly no exception. We hope we have the privilege to welcome you back in the near future to Telluride and we hope you have time and occasion to explore the other incredible Auberge Resorts Collection properties in your travels. Our very best from Telluride,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first experience at The Madeline was actually last year when we were NOT staying there but had drinks outside the restaurant/bar and really loved the vibe and service. Right there and then we booked a room for the following year! We just spent 4 days before Christmas this year and it was perfect. I do not ski but my husband and two teen children do so for me the pleasure is sitting by a fire, sipping a coffee and getting work done on my laptop or just relaxing! It was perfect from the moment we arrived. Champagne greeted us at check in and reusable water bottles for the kids were brought out. Our room was clean and ready as soon as we arrived and we settled in nicely. The room was beautiful and spacious, lovely amenities and so clean and well kept. While I am not picky, I am pretty particular about the cleanliness of a room and appreciate attention to basic housekeeping and amenities. It was obvious that the quality of the room was of great importance to the hotel. I loved all of the amenities including the beautiful water bottles, glass and reusable, the balms left at our bedside at turn down, the coffee machine, the electrolyte powders at our disposal and if we wanted, a backpack and a walking stick to use during our stay. The bathroom products are lovely. Towels were in abundance (may not be a big deal to some but at so many places, there may only be two or three towels and we are a family of four who may shower once or twice a day! No big deal but definitely never had to call down for any replacements.) Loved the chlorophyll and gemstone water down in the lounge area. We hydrated over and over again and it was always available. So helpful as each time we come to Telluride, dehydration and altitude definitely gets the best of us! Because the family needed to get on the slopes in the morning, we opted for the Starbucks which is literally a few steps outside of the hotel for coffee and breakfast treats rather than the restaurant at the hotel. I would then retreat to the lounge where I had the privacy of my own little nook to do work with great music playing and visitors just coming and going by the fire and the pool table. I love the location of this hotel. Right in the center of Mountain Village so meeting up with the family after they finished on the slopes or were taking a break for a snack was extremely easy. Getting to dinner out in the Village or to get onto the gondola was seamless. My husband and the kids were contacted almost immediately at our arrival by the ski concierge to make their appointment time to get their boots etc. That also moved very quickly from what I heard. I do need to mention and commend the service. My 13-year-old got significant altitude sickness despite us pre-treating him and hydrating. He spent most of a 24 hour period in the room. Late at night we called down to concierge for an oxygen canister just in case and within minutes there were two delivered to our door. In addition we had gone out for dinner and brought back some food for my son. We asked the front desk if there was a place we might heat up some of the food and again within five minutes a microwave and utensils were delivered to our room. Finally in our room I had tried to use the safe which is in a drawer. Without even trying to lock it, it spontaneously locked on its own. A staff member who has the key to the safes came up twice to help within an hour. I felt so bad calling him two times but unfortunately the safe was acting up and he was so kind to come up. He was very gracious with his time and it was very nice of him to help out! I cannot say enough about how kind the staff was from the beginning and even during our stay if we saw one or two of the staff members who checked us in, they greeted us by name. Wonderful service. I got a couple of workouts in at the gym which is really nicely kept and has great equipment. We also jumped into the hot tub which was absolutely fantastic and soothing. Next time I would love to go for a spa treatment! The only comment I would make is that after we arrived home, we reviewed our bill and found that we were actually charged for an extra day. We were able to call and the woman who took our call initially did not see on their records that an extra charge had been made. She took extra steps to contact the billing office and got back to us in a very timely fashion, apologizing and stating that she actually did find the extra charge. This was rectified immediately. We truly enjoyed our stay. This was absolutely worth the cost and we are looking forward to coming back again next year! Thank you to all!…
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 3 weeks ago
Dear Rheumy, Thank you for your kind and very detailed review of Madeline Hotel & Residences. We are so glad that you made the decision to stay with us this time around on your visit to Telluride and that you enjoyed all the facilities while your family enjoyed the slopes for your Christmas vacation. We hope your son is feeling better, the team has all kinds of amenities and remedies for those that may have any challenges with the altitude adjustment and glad that it did not damper your stay. We would love to welcome you back next year, safe travels home to Paradise Valley. Our very best from 9545' in snowy Telluride,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Probably one of the most lovely hotels we have ever stayed in. The staff was incredible- so attentive and made sue we had the best time. Perfect location for ski in ski out! Will be coming back to stay here again!
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Review collected in partnership with this hotel
Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 4 weeks ago
Dear Devondegz, Thank you for the kind review and we are so glad you enjoyed your holiday vacation with us at Madeline Hotel & Residences in Telluride! We look forward to welcoming you back. Safe travels home and happy New Year! Our best from snowy Telluride,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If I could put 4.5 stars I would but since there is no such option then it's 5. First and foremost it's a beautiful property that's very well maintained and managed. Hotel staff is extremely helpful and polite. Everyone from receptionists to Ski Valet attendants did their jobs perfectly. We stayed in the room 602 and I can tell that even the bathroom is probably bigger than a lot of NYC apartments. We had a balcony overseeing a skating rink in front of the hotel and we could also see the slopes so our view was magnificent. The bedding, the furniture, the decorations and all the accessories were high quality and in perfect condition. One funny quirk was with TV hidden behind the huge mirror. We had complimentary water bottles every day, and boy, we needed it due to low humidity and high altitude. As I mentioned before bathroom was huge, however not very well organized. We had 2(?) showers one of which was for a handicapped person and neither of us belonged to the category. Since we were placed in that room an actual person with disabilities could have missed it. When I was booking the room the bathtub was shown in the description. The shower we used didn't have a rain shower head that I believe is pretty standard now-a-days in the high end hotels. The double vanity was not big enough for two people to place their toiletries. The towel hook was too close to the shower door and every time you close/open it the towel was pushed to the floor. It's all minor but visible issues. There are two restaurants at the property Black Iron and Timber, the first one serves food the whole day and the second one from late afternoon till the end of the day. We tried both and they were uneven. We had our breakfast twice at Black Iron and then skipped it for the rest of the stay. It looked like the food was cooked at some point and then just reheated, my scrambled eggs definitely didn't look freshly made. On the Christmas night we had dinner at Timber and despite the place was fully booked we were served at the lounge area - kudos to the staff again! Our steak was pretty good however a bit expensive, well over renowned places in NYC. I need to mention Spa and Pool areas and both are terrific, especially the pool with two hot tubs and magnificent views of the mountains at the sunset. There is also a fitness room that's a bit outdated with several treadmills and exercise machines, no free weights. I am pretty sure most of the guests have an excellent work-outs on the slopes, but still, it would be nice to do some weight lifting. On the last night of our stay fire alarm turned on in the middle of the night and ringed for several minutes and then stopped. Unfortunately nobody explained to the guests what happened. Well, no place is perfect, but this hotel is doing a damn good job to be there and we are looking forward to come back.…
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Ask for the room with bathtub rather than 2 showers unless you need it.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 4 weeks ago
Dear VS777, Thank you for your kind and thorough review of Madeline Hotel & Residences, and we are so glad you enjoyed five days during our festive period at our beautiful resort in Telluride. We are glad you had an opportunity to experience the vast majority of our facility. All of our food and beverage outlets do prepare all orders a la minute, and next time you are back, there is a second room across from the cardio equipment in the fitness center where all the free weights are located, so sorry you missed it! Our sincerest apologies about the fire alarm, the system functioned as designed, and multiple announcements were made, unfortunately someone activated a pull station even though their was no emergency. We would love to welcome you back in the future, the hotel will always provide the best rate and the next time around we can ensure you are not in an accessible room. Safe travels home and happy new year from 9545', in snowy Telluride!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a party of 9 extended family members occupying several rooms at the hotel just before Christmas. While the snowfall in Telluride was not great yet, our accommodations were so good that we had a great time anyway. The front desk staff and Manager to the restaurant staff were all excellent, providing first class customer service at a time when many similar properties are struggling to even have trained staff each day. Everyone was exceedingly friendly and accommodating. One expects that with the high seasonal rates, but it is often forgotten today. The rooms were excellent...we had a King Suite and it was roomy and comfortable, with a great bathroom. We used the property's main restaurant and bar restaurant several times and were very pleased. The bar was great for apres-ski drinks. The Spa was first rate (although a sauna would've been nice). The gym was more than sufficient. While we didn't use the outdoor pool and hot tubs, they looked great! Management was also very understanding and helpful as we worked through a possible extended stay when our flight out got cancelled. Thanks, Madeline! We'll be back! John R.…
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded 4 weeks ago
Dear John R, Thank you for choosing Madeline Hotel & Residences for your family pre-festive vacation in Telluride! We are most fortunate to have a loyal team members and leaders that enable us to diminish the training curve that many seasonal resorts often struggle with early in the season. While the snow is falling today and all weekend, we are very happy to hear your group loved the accommodations, fitness center, spa, dining and apres-ski facilities in advance of the peak season. We look forward to welcoming you back, and next time you absolutely must experience our 104 degree hot tubs and 80 degree pool overlooking the San Juan mountains, its many guests favorite amenity at the resort! Wishing you a very happy new year from the entire Madeline family here at 9545'. Sincere regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a wonderful experience at the Madeline Hotel with Ski-in Ski-out access to Telluride ski resort. The rooms were beautiful and the staff was exceptional. We are looking forward to returning to the Madeline soon!
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Date of stay: December 2022Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Bryan Woody, General Manager at Madeline Hotel & Residences
Responded Dec 15, 2022
Dear @Fledtynn, Thank you for making the trip from Woody Creek to Telluride and we are so happy to hear you enjoyed your experience with us and that the design and service exceeded expectations. You are always welcome back and we hope to see you again this season! Our very best, Bryan & The Madeline Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$837 - $1,564 (Based on Average Rates for a Standard Room)
LOCATION
United StatesColoradoMountain Village
NUMBER OF ROOMS
136
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Claim Your ListingMADELINE HOTEL & RESIDENCES - Updated 2023 Prices & Reviews (Mountain Village, CO)
Frequently Asked Questions about Madeline Hotel & Residences
Which popular attractions are close to Madeline Hotel & Residences?
Nearby attractions include Mind Blown Telluride (0.2 miles), Telluride Ski Resort (0.06 miles), and Ski Butlers Telluride (0.1 miles).
What are some of the property amenities at Madeline Hotel & Residences?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Madeline Hotel & Residences?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Madeline Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Madeline Hotel & Residences?
Yes, a parking garage is available to guests.
What are some restaurants close to Madeline Hotel & Residences?
Conveniently located restaurants include Tomboy Tavern, Siam's Talay Grille, and Tracks Cafe & Bar.
Are there opportunities to exercise at Madeline Hotel & Residences?
Yes, guests have access to a pool and a fitness center during their stay.
Does Madeline Hotel & Residences have an airport shuttle?
Yes, Madeline Hotel & Residences offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Madeline Hotel & Residences have airport transportation?
Yes, Madeline Hotel & Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Madeline Hotel & Residences located near the city center?
Yes, it is 0.6 miles away from the center of Mountain Village.
Are any cleaning services offered at Madeline Hotel & Residences?
Yes, dry cleaning and laundry service are offered to guests.