Nestled on the coast of the Mediterranean, viewing crystal clear waters, this sensorial retreat is made for everyone looking to indulge in El-Alamein splendor.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
This summary was created by AI, based on recent reviews.
Powered by AI
Rixos Premium Alamein captivates guests with its elegant ambiance, complete with live music and themed soirées, as well as stylish rooms that afford stunning sea vistas. The hotel's cleanliness and array of amenities, including diverse pools and delectable dining options, garner consistent praise.
While the service is often commended for its professionalism, some guests have noted occasional lapses. Despite the high regard for its luxurious offerings and prime beachfront location, a few reviewers suggest the pricing may not always equate to perceived value.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
World-class
Was this helpful?
Tripadvisor is not responsible for this summary or the opinions in it. For more information, please read the traveler reviews and learn more about how the site works.
Services: Rixos Premium Alamein is known for its high standard of service. The staff are generally praised for being attentive, friendly, and professional. Check-in and check-out processes are typically smooth, and the concierge team is helpful with arranging excursions and special requests.Rooms: The rooms at Rixos Premium Alamein are modern and well-appointed, featuring stylish décor and high-quality furnishings. Many rooms offer stunning views of the Mediterranean Sea. Guests often comment on the cleanliness and comfort of the rooms, though some might find the decor slightly on the formal side. The amenities provided are usually top-notch, including spacious bathrooms and well-stocked mini-bars.Food: The hotel offers a diverse range of dining options, including several à la carte restaurants and buffet-style choices. The food quality is generally very high, with fresh ingredients and a variety of international and local dishes. The breakfast buffet is particularly well-regarded, featuring a wide selection of items. However, during peak times, some guests might experience a wait at the more popular dining spots.Entertainment: Entertainment at Rixos Premium Alamein is vibrant and varied. The hotel organizes a range of activities and shows throughout the week, including live music, themed parties, and cultural performances. The animation team is enthusiastic and engages guests with various activities, both during the day and in the evening. For those looking for relaxation, there are also options for wellness and spa treatments.
Read more
Date of stay: July 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Team, Guest Services / Front Office at Rixos Premium Alamein
Responded Jul 31, 2024
Dear Valuable Guest, Thank you for choosing Rixos Premium Alamein Resort for your recent stay in North Coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel is brand new, luxurious, with swimming pools, many bars, restaurants, spa and gym. Rixos Premium Alamein hotel has it’s own private gorgeous beach, with white sands and turquoise clear waters. From the first day we were very welcomed and assisted by the staff at the reception, especially by Mr. Amr. There are couple of A La Carte restaurants, amongst one of the best, Mangal restaurant. This restaurant is well managed by their Manager Mohamed Fawzy, situated in natural park area, serving fresh mezeh and delicious barbecue grill. I would also like to truly praise Mr. Moaaz, the F&B representative, for all the bars and restaurants, for his professional and kind approach, as well excellent service, that made our stay very pleasant. Stanly Bar is a great pool bar where you can get variety of snacks and great cocktails served by Mohamed and Islam to your sun beds or by the bar in the pool. There are also great shisha and cocktails at the Oasis bar, served by excellent staff. We are anxiously looking forward our next visit here.
Read more
Date of stay: September 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Menna Samir GR Supervisor, Guest Services / Front Office at Rixos Premium Alamein
Responded Sep 22, 2024
Dear Valuable GuestWe are extremely disappointed to read we could not meet your expectations on this occasion.We have taken your feedback on board in order to improve and hopefully welcome you again in order to change your impression Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveler reviews.
So far it was the best vacation I've been on. We were at Regal Heights for 11 days. I have celiac disease, the delegate reported it in the kitchen on the first day and came to tell me that she would try to get gluten-free bread and flour for me. I did not expect such great care. When I arrived for breakfast, the manager and the chef were waiting for me. They immediately took care of me, went through all the dishes with me and told me what I could and couldn't do. The same thing for lunch, upon arrival they immediately took care of me and went through all the dishes with me, Mr. Manager arranged beef and chicken slices on the grill for me at the chef's. Even though the selection of food was huge, they still prepared slices on the grill for me every day. And they were really delicious. He also chose celiac disease every day. Breakfast the next day: they made me gluten-free pancakes and sweet muffins, their bread. And this is how they were always brought to me fresh every day until I left. For lunch, they prepared meat on the grill for me every day, or they left me meat without sauce, fish in a natural way. It's really all about the deal. There was even a dessert for me, an agar cake with mango and cream. Great. Dinner, I was interested in seafood broth, a selection of a large number of vegetables, fruits of all kinds. I never had a problem choosing food. Rice was always prepared in different ways, potatoes, grilled vegetables, meat. I have to say that I have never experienced such excellent care anywhere else in my life and I always left the restaurant full. Maximum willingness to make sure you don't miss anything. As for the waiters, they all tried very hard to make sure you had enough of everything. We liked Omar Mohamed the most, from the first day he took care of us with a smile on his face, made sure we had enough to drink, cleaned the dishes immediately and whenever he saw us, he immediately came to see us. He seated us all at the table. This is truly a man in his place that you can rely on. As for the beach, they could be a little cleaner, for example, there are a lot of waffles lying on the beach, but that is mainly the problem of tourists, that they are such pigs, what a shame when there are trash cans on every meter. If you're going here for all-inclusive "drinking", you'll be disappointed. Beer and wine are available, others for an extra fee. So beer and wine were plenty enough for us, I didn't miss anything. Room cleaning: the rooms were nicely cleaned, the bed was made, clean and fragrant. I can't fault anything. Change of towels every day. I was satisfied and my next visit will be to this hotel.
Read more
Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
On the whole, it's great, but it's not up to RIXOS yet. Let me start with the downsides, which is exactly what my family and I didn't like. We have a lot to compare. Animation - if you are used to daily evening shows, this hotel is not for you. There's a show, but every day it's the same band, with the same dance theme, followed by the same DJ... Dirt on the beach - coming to the beach at 8:00, you will see dirty sunbeds and yesterday's dirty towels on them, and under the sunbeds bulls and other debris. Clean very sluggishly during the day. The tiles outside the hotel start being washed around 00:00, so be careful, I'm coming back from the late-night show a couple of times. By the way, you're not allowed to go into the sea until 8:00, absurd... The food is generally great, but it's the same every day. Took the Ultra ALL tariff with the hope of imported alcohol... don't hope, for them Ultra is that after 00:00 bar in the lobby you can drink local drinks... The rooms are good, there are no questions, but keep in mind - the hotel is not new, as is claimed everywhere. It just became RIXOS from this year, and the hotel itself, if I'm not mistaken for 18 years. To the sea and sand on the beach there are no questions, perfect, unequivocally overlap all the cons.
Read more
Automatically translated
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rooms: The rooms are spacious and well-appointed, featuring modern amenities and elegant decor. Many rooms offer sea views and private balconies, enhancing the overall experience. Cleanliness and comfort are typically praised, with guests noting that the rooms are well-maintained.
Food: The hotel's dining options are diverse and generally well-regarded. The buffet and à la carte restaurants offer a variety of international and local dishes. Guests often highlight the quality and presentation of the food, as well as the availability of fresh, flavorful ingredients.
Service: Service at the Rixos Premium Alamein is frequently described as attentive and professional. The staff are known for their friendliness and willingness to assist with any requests or issues.
Beach: The beach area is well-kept and provides a pleasant environment for relaxation. The sand is clean, and the water is clear, making it a great spot for swimming and sunbathing.
Entertainment: The entertainment team at Rixos Premium Alamein is a highlight for many guests. Mahmoud, in particular, is frequently mentioned for his engaging and energetic approach. His activities and interactions add a vibrant and enjoyable element to the guest experience. The entertainment program is varied, catering to different tastes and age groups.
Overall: The Rixos Premium Alamein is well-regarded for its luxurious accommodations, high-quality food, and excellent service. The beach and entertainment options, especially Mahmoud's contributions, enhance the overall guest experience, making it a popular choice for those seeking a premium resort experience on the Mediterranean coast.
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Team, Guest Services / Front Office at Rixos Premium Alamein
Responded Jul 30, 2024
Dear Valuable Guest, Thank you for choosing Rixos Premium Alamein Resort for your recent stay in North Coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerely
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Improved Text: The hotel is indeed located on one of Egypt's most stunning beaches. A true five-star establishment, it fully deserves its rating. Check-in was a breeze, and our room in Tower 1—the most convenient location for its proximity to amenities, pools, and the beach—was immaculate. The bed was comfortable, though the cupboard's hanging rail might be a bit high for shorter guests. While the bathroom was modern, it felt a tad small for such a luxurious hotel. The beach was simply breathtaking, with its pristine white sand and crystal-clear turquoise water. Breakfast offered a delightful variety, but we found the restaurant prices to be on the higher side. A special shout-out to our housekeeper, Abdelkader, who ensured our room (1803) was always spotless and fresh. We were grateful to learn that after accidentally leaving our wallet behind, Abdelkader's honesty led to its safe return. We had a beautiful time at this hotel
Read more
Date of stay: August 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Team, Guest Services / Front Office at Rixos Premium Alamein
Responded Aug 28, 2024
Dear Valuable GuestThank you for taking the time to share your experience we are delighted to read we met your expectations and we look forward to welcoming you again soon Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
hile some aspects of the hotel exceeded expectations, there were areas that fell short of the high standards typically associated with the Rixos brand.
The hotel’s location is beautiful, with breathtaking views of the beach and surroundings. The beach itself was stunning, offering a peaceful and relaxing environment. The gym and room were also exceptional—well-equipped and spacious, offering a high level of comfort and modern amenities.
However, not all the staff were as well-trained as expected. While many were friendly, the overall service didn’t quite meet the level of excellence I associate with Rixos properties. The food and service at the restaurants also needed improvement, as they didn’t quite live up to the hotel’s reputation. There was a lack of consistency, and the dining experience wasn’t as polished as it should have been.
That said, Haneen, the Guest Relations Manager, was outstanding. She was incredibly helpful and professional, and made a significant effort to ensure my concerns were addressed.
Read more
Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Menna Samir GR Supervisor, Guest Services / Front Office at Rixos Premium Alamein
Responded Dec 1, 2024
Dear Valuable Guest, We are extremely disappointed to read we could not meet your expectations on this occasion.We have taken your feedback on board in order to improve and hopefully welcome you again in order to change your impression. Best Regards, Guest Relations Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed in Rixos Premium Alamein in June 2024. Everything was more than amazing, hotel, beach, sea. Hotel is modern and beautiful, apartments are spacious with the incredible view. The beach is big with the white sand and the sea is turquoise blue. Food was delicious. Staff was great and kind. The only complaint is the snack bar by the pool where we waited our food for too long. Advice to use bottled water for drink and brushing teeth, and avoid food washed with tap water which is what we did and we didn't have any stomach problems. They call this coast the Egyptian Maldives for a reason. See you again Rixos Premium Alamein !
Read more
Date of stay: June 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Team, Guest Services / Front Office at Rixos Premium Alamein
Responded Jul 22, 2024
Dear Valuable Guest Thank you for taking the time to share your experience about Rixos Premium Alamein We look forward tp welcoming you back again Best Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful holiday, great service, friendly staff. The rooms are spacious with a good bed. The restaurant has a great selection for everyone. Too bad the internet doesn't work on the beach. The beach has plenty of sunbeds and umbrellas, the waiters will bring you anything. Bars and restaurants are not crowded, you are a modern 5* hotel. A message to the hotel management, you have a beautiful sea, a nice hotel, good services, but if you do not ensure the cleanliness of the beach, butts, lids, pet bottles and others, people will not come back to you. Daily cleaning of the beach must be ensured so that there is no dirt in the sea. I think this is the main problem to be TOP. You have a great gift, a good place, sun and clear sea, so please work on it and don't spoil it. We liked your place, we didn't miss anything, but since we travel a lot, we are compared. You have great chefs, smiling staff, so we're keeping our fingers crossed that everything goes well.
Read more
Date of stay: August 2024Trip type: Traveled with family
Room Tip:The hotel has everything, you will not miss anything here. The rooms are clean, full minibar, we...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Team, Guest Services / Front Office at Rixos Premium Alamein
Responded Aug 2, 2024
Dear Valuable Guest, Thank you for choosing Rixos Premium Alamein Resort for your recent stay in North Coast. To receive such praise from a valued guest like your good self is very gratifying and knowing that you enjoyed very much every aspect of your stay is a reward in itself. I look forward to welcoming you back very soon. Sincerel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: The view from the room is breathtaking The beach is awesome We really liked the quietness of this hotel
The service is really good, almost everyone is very nice and friendly. People at the dining restaurant are the best!
The food selection is really nice and tasty, different everyday. You can find anything you want, be it Egyptian delicacies or a burger with fries. We would definitely recommend Lasagna at dinner, and Kunafa dessert, they are the best!
Also Would like to note that Emad cleaned the rooms amazingly and was very nice to us.
Cons: we didn’t understand the limit of connected devices for the internet. Me and my husband both needed to work from computers but we couldn’t connect because of this rule.
No coffee machine at breakfast, only american coffee and instant coffee in the hotel room seems a bit unmatchy to the level of this hotel
We really like having ice cream during our vacations and even though there were some ice cream displays in the hotel, usually there were very few tastes or no ice cream at all
No maps of the hotel and weak navigation throughout the hotel: it seemed like the hotel didn’t want us to know about every location of the hotel, it was really hard for us to find anything (like spa or the infinity pool), and the shortcut entrance to the mall, which we actually still haven’t found.
We didn’t like the Elkhedewy restaurant, I believe the meat was good quality but the way it was cooked was very bad, it was very dry and too well-done. When we told the waiter about it he just ignored us ( or I think he didn’t even understand us)
The daily programme says they have waterpolo and evening animation everyday but we haven’t seen any of it
There’s not much to do outside the hotel, as everything is still only opening
To sum it all, the hotel is really nice but we would only come back when it’s more developed
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Norma Ezzat, Guest Services / Front Office at Rixos Premium Alamein
Responded Sep 10, 2023
Dear valuable guest, Warm regards from our Regal Heights. To start with, let me first thank you for spending your vacation with us. Second, we really appreciate your time spared, sharing your feedback over your visit. Please rest assured that all your comments were forwarded to the management & for sure your precious comments will be kept into consideration. Last but not least; all team members are waiting impatiently to welcome you back again for more quality time. Best Regards Guest Experience Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Marina El Alamein area.
PRICE RANGE
$168 - $201 (Based on Average Rates for a Standard Room)
LOCATION
EgyptMatrouh GovernorateMarina El Alamein
NUMBER OF ROOMS
1,303
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.