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Explorer Hotel Otztal

Traveler (16)
Dining (14)
Room & Suite (8)

About

Location
Cleanliness
Service
Value
Property amenities
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Ski-In / Ski-Out
Wheelchair access
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Good to know
HOTEL CLASS

Location

Full view
49Car recommended
Grade: 49 out of 100
31Restaurantswithin 5 miles
13Attractionswithin 5 miles
8Reviews
0Q+A
1Room tip
Traveler rating
  • 5
  • 1
  • 1
  • 1
  • 0
Time of year
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  • English
While the scenery is breathtaking, the hotel´s reception service is incompetent. For 4 days I called, asking for a soft copy of my invoice. Each time they said it would be sent after the call otherwise I would be called back, they even took my number each time! No one called and I still don't have the invoice. Anyone travelling for work knows how much this sucks, so my tip is do not loose your hardcopy invoice or stay somewhere else.
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Response from orundexhs, Manager at Explorer Hotel Ötztal
Responded 3 weeks ago
Hello kalyesubula, thank you for your review. Your invoice was sent for several times via e-mail. Could it be possible, the invoice is in your spam? I hope you find your invoice there. If this still is not the case, please contact me directly. I am sorry that it did not work properly with the receipt of the invoice. However, I am pleased that you enjoyed your stay with us in the hotel during your stay ;-) See you soon at the Explorer Hotel Ötzal David and Team from Explorer Hotel Ötztal
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PRICE RANGE
$98 - $129 (Based on Average Rates for a Standard Room)
LOCATION
AustriaAustrian AlpsTirolUmhausen
NUMBER OF ROOMS
99
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