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Heartland World Heritage Hotel

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Heartland World Heritage Hotel
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238 Reviews from our TripAdvisor Community

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Showing 228: English reviews
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

We stayed at the hotel for the second time The stayed in a two bedroom unit as we were travelling with my aged mother The rooms were tidy and we were happy with them We had breakfast in the dining room and there was a good selection at the buffet The hotel has a real frontier charm and the bleak...

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Helpful?
Thank stegeb
Reviewed 2 weeks ago

This motel badly needs updating- especially the bathroom faucet- separate hot and cold spigots with no mixer ! The bed was very soft and totally uncomfortable.The manager was very nice and helpful. The location is good for getting an early start down the Haast Highway

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Helpful?
Thank orangecat0
Jakarta, Indonesia
Reviewed 3 weeks ago

Got the room at corner back side , which pretty small. Found the room had a poor spring beds & small room size. Obviously dated hotel at quiet Haast . Some of hotels facilities need to be re-newed / changed ( garden lamps broken ) Suggest to stay at Franz Josef with more shops & other tourism facilities

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Helpful?
Thank AChen88
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear AChen Thanking you taking the time to review your stay with us at the Heartland world Heritage Hotel. I apologise for not meeting your expectations on this visit, I have passed along your comment to our maintenance/gardening team to find and replace the broken garden lamps. Wishing you a wonderful New Year. Kindest regards Tracey Dinan General Manager

Witney
Reviewed 4 weeks ago

Arrived here late afternoon after a long drive from Queenstown through the Haast Pass. The whole place seemed deserted, and the receptionist had a bemused look on her face when we walked in. However when we said we had a reservation we were quickly checked in and directed to the opposite side of the hotel to our room. Room was...

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Thank John R
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear John R Thank you for your comments on your stay with us at the Heartland World Heritage Hotel Unfortunately we only have fridges in one block of our accommodation units and are working on new joinery for the other side before installing fridges there. I appreciate your feedback regarding lack of warmth and will be follow up with my...

Campbelltown, Australia
Reviewed 4 weeks ago

This is a nice hotel in the middle of no-where.With not much around this has all the things that you would want.A basic,clean room with a soft bed.All you need just to put your feet up.There is a bar and retaurant attach to the hotel where the food is very good and the drinks nice and cold.

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Helpful?
Thank SHOOTERGAZ
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Shootergaz Thank you for taking the time to post a review on your recent stay with us at the Heartland World Heritage Hotel. I am glad to read that you enjoyed your stay with un in Haast, The hotel is situated right at the junction of where the Haast river meets the sea, so ideal to relax and put...

Ahmedabad, India
Reviewed November 13, 2016 via mobile

I definitely recommend to stop this point if u r traveling from or queenstown to franz Josef because this stop make u split yr drive hotel room big and clean value for money only thing is no kitchen. From haast to franz Josef is heavy rain forest dont drive in evening this pass because there is no mobile network through...

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Thank 356vijayn
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear 356vijayn What a wonderful start to the day to read your review on your recent stay with us at the Heartland World Heritage Hotel. The reason we have no cooking facilities in the rooms is because we have our Frontier Café & Bar where you can get meals. I hope you enjoy the rest of your time on the...

Nelson-Tasman Region, New Zealand
Reviewed September 23, 2016 via mobile

Room is lovely- clean, with fresh linen and all necessary amenities like tea, coffee, lovely soaps, etc. the food at the pub was great! Service-spectacular! Helped us out in a bit of a pickle regarding a cancellation and were super kind about it too. Highly recommended 👌

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Thank Bandyleggs
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Bandyleggs Thank you so much for your lovely comments on your recent stay with us at the Heartland World Heritage Hotel. It is great to pass along these comments to our fabulous team, to show how far appreciation goes when they give 110% to customers. I do hope you enjoyed the rest of trip through the Westcoast. Warmest regards...

Sydney, Australia
Reviewed August 18, 2016 via mobile

Arriving at Hasst from Queenstown during low peak season is quiet a shock . Even in quiet periods Queenstown is buzzing with night life , people ,restaurants , bars, trendy food. HAsst during the August is like a ghost town - this was a bit of a surprise and confronting. However is beautifully quiet . We only stayed for a...

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Thank nicolebrennanman
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Nicole What a wonderful start to the day by reading your delightful comments about your recent stay with us at the Heartland World Heritage Hotel. Haast is located in a World Heritage Area which is where sea meets mountains, with untamed natural beauty and not many people, although towards the end of August this changes and we start seeing...

Franz Josef, New Zealand
Reviewed August 3, 2016

My husband and I stayed here on a cool drizzly evening in July. Our room was clean, and had everything we needed for the stay. A big highlight was the big warm fire in the restaurant/bar and the staff - they were awesome! We had dinner and breakfast here which I would certainly recommend as well.

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Thank Glacierkayaks
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear Glacierkayaks Thank you for taking the time to place feedback on your recent stay with us at the Heartland World Heritage Hotel in Haast. It is fantastic to hear that our team looked after you and you enjoyed your time with us. Thank you also for the great feedback from the restaurant, our team always like to hear our...

New Plymouth, New Zealand
Reviewed July 20, 2016

Stayed here as a halfway point between queenstown and greymouth. Nicholaas was great to talk to and very helpful. Was a nice motel basically in the middle of nowhere. My only down point was that the walls are so thin between rooms we heard the man snoring extremely loud in the room next door so it made for a sleepless...

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Helpful?
Thank pinkkat50
Tracey D, General Manager at Heartland World Heritage Hotel, responded to this review

Dear pinkkat50 Thank you for taking the time to place feedback on your recent stay with us at the Heartland World Heritage Hotel. Great to read that you found our staff and especially Nicholaas to be friendly and helpful, he is a wonderful addition to our Front Office Team. Sorry to hear that your stay didn't quite meet your expectations...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Heartland World Heritage Hotel

Address: Haast-Jackson Bay Road, Haast 7886, New Zealand
Location: New Zealand > South Island > West Coast Region > Haast
Price Range: $100 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Heartland World Heritage Hotel 3*
Number of rooms: 54
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Also Known As:
Hotel Haast World Heritage
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Questions & Answers

Questions? Get answers from Heartland World Heritage Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Dont stay there!! Its very disorganised and cold at end of April, would be really freezing in winter. Appears to cater bus tours.”
 of 5 bubbles LeighR625, May 19, 2016 | Read review
“Ask for a room with parking near by”
 of 5 bubbles Pictonbear, May 15, 2016 | Read review
“Unsure it has any good rooms to be honest.”
 of 5 bubbles AlfaRomeoSpider76, Apr 11, 2016 | Read review
“All on one level.”
 of 5 bubbles mcnicolb, Mar 24, 2016 | Read review
“Choose a room at the far end away from the reception area.”
 of 5 bubbles 457kristinec, Mar 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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