I stayed here for 3 nights, enjoying nature and cuisine. The room was comfy, the food delicious and the view… well, just incredible. If you consider to visit Locarno/ Ancona area, then look no further. This is the place.
We only stayed one night but we immediately felt relaxed. One of the best services I ever had. One example I would like to highlight: we wanted to go for dinner in a different restaurant. So, we asked about a taxi but they offered us a free ride. All employees were always friendly and the hotel including pool, spa, room were great. I would highly recommend this hotel.
Main restaurant very bland. Set dinner contained amberjack, halibut and perch, presented without colour, flavour or style. Admittedly fairly cheap by Swiss standards, but still. Old style Central Europe service; smiles quite rare.
The only place to stay in Ascona for excellent service, beautiful surroundings & great location is the Eden Roc. The staff are excellent, food is great. Never stay anywhere else. Direct access to lake for swimming & boating. Heaven!
What an amazing experience at this jewel. Friendly reception. On the lake. And evening meal with Christian Preparing his grandmothers fresh 🍅 spaghetti for us on the deck. Gracious elegance and excellent service.
What a wonderful place to be! A fabulous hotel, overlooking Lake Maggiore, Ticino. From the well-appointed luxury bedroom accommodation, to the excellent facilities - pools, spa, fitness, choice of restaurants, all set in gorgeous grounds and not forgetting the superb hotel staff. This place has it all!
The hotel is sooo beautiful, many activities do at the hotel , good location , good bikes, good food and drinks. But the very best part is the people. Best personnel ever. Not much nor less. They really attend you with a sincere care, honest smiles, resolving quickly and happily whatever you may need. They really make the difference in your holidays. Congratulations!!!
I stayed here with my family and we had a wonderful time. We travel often and this hotel is on another level. Everything is perfect. The staff is very firendly and polite, the service is great and the facilities are amazing. My two toddler sons had so much fun, they enjoyed all the pools, paddle board, bathing in the lake, the kids club, everything. My husband really enjoyed the sauna. The electric bikes are excellent for a ride in Ascona. This is by far the best 5 star hotel we stayed at. The attention to details is incredible, when we were leaving they gave us water for the journey. Everything in the mini bar in our room was complimentary and was refilled daily. The breakfast is incredible, the rooms and bathrooms are big and very clean. We really enjoyed our time in this hotel, we loved Ascona but if we ever come back it’s just to stay at this amazing hotel again.…
I just returned from a 4 day stay at Hotel Eden Roc Ascona and I miss it so! I did not want to leave. The hotel is beautiful inside and out. I noticed some of the reviews discounting the decor as being dated. I could not disagree more. I find the hotel to have character. It feels like a bit of a throwback, a very elegant one, to another generation. The terrace is a simply lovely place to enjoy a glass of wine in the evening and the lounge area with live music each night is very inviting as well. Once a week they offer a champagne happy hour which is a special touch. The grounds are stunning with two pool options and a spectacular view of the lake. While there you must consider chartering one of their boats. We took the classic Riva Aquarama out and it was the highlight of the trip! Thank you to Tony for such an amazing day :) The restaurants are all incredible. I truly enjoyed dinner at Marina! The food was delicious and that view again!! And I can not say enough about the staff! The best of the best. Everyone there was incredibly thoughtful and kind. I wanted to hug everyone who worked there!! Simply stellar service from beginning to end. I want to send out a special thank you to the concierge staff, Roberto and team were happy extremely helpful with all our needs. I so wish I could have stayed longer. I do hope to be able to visit again. Thank you for such a lovely vacation!!!…
2nd time after 3 years and even better than we remembered. Firstly, thank you for a surprise upgrade which made such a big difference. Our whole stay in ER is just on another level from anywhere else in the world (and we do travel often). Impecable manners of staff, extreme attention to details, fabulous facilities and just pure relaxation. I can not wait to be back - pure class. Thank you Cristian and team for looking after us during breakfast. Service was second to none. We will be back many more times.