Hotel Eden Roc Ascona
790 reviews
#4 of 30 Hotels in Ascona
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via Albarelle 16, Ascona 6612 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (120)
Dining (45)
What is Travelers’ Choice Best of the Best?
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 10/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Eden Roc Ascona
Updated 10/21/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 30 hotels in Ascona
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
GreenLeaders Silver level
The Eden Roc Ascona is a true small gem with unique Mediterranean charm. The five-star resort stands out for its spaciousness and unrivalled lakeside view. In addition to its 37 suites and 58 rooms the hotel offers a 2000sqm spa. The inspiration for the design of the luxurious wellbeing area, with water world, sauna and seven new treatment rooms plus hairdressing salon was provided by the natural beauties of Ticino - more precisely, seven local flower species and the many colours of the lake, ranging from silver gray to sky blue. The Eden Roc Marina contains 16 rooms, a casual restaurant and an unrivalled range of water sport activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Yoga room
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Outdoor dining area
Special diet menus
Wine / champagne
Boating
Diving
Hiking
Mini golf
Water sport equipment rentals
Windsurfing
Bicycle tours
Evening entertainment
Squash offsite
Tennis court offsite
Walking tours
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Open-air bath
Pedicure
Salon
Solarium
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Charming
Languages Spoken
English, French, German, Italian
Location
Full view
88Good for walkers
Grade: 88 out of 100
63Restaurantswithin 0.75 miles
17Attractionswithin 0.75 miles
Contact
via Albarelle 16, Ascona 6612 Switzerland
Name/address in local language
Getting there
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Popular mentions
+1
My Girlfriend arranged a trip to the Eden to celebrate my Birthday early September and had a very pleasant stay here! The staff was very attentive in all areas, from Breakfast to the Pool deck (Jana H. was fantastic even though still a trainee, she delivered top notch customer service), at the Bar where we had a bottle of champagne at midnight to kick off my Birthday (they quickly came with a chocolate cake and candles, again top) Dinner at La Brezza was great, a bit too tiny the different courses we thought, but still very good food. Our room was dated, would suggest to refurbish asap. We also took advantage of the marina and rented a boat for one day, did drive to the southernmost point of Lago Maggiore which was an experience I was looking forward to for quite some time. With 2 pools, lakeside situated and lots of restaurants and shops in walking distance, the Eden is an excellent choice for your Ascona visit. We will be back!…
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Date of stay: September 2021Trip type: Traveled as a couple
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded 4 weeks ago
Dear guest Thank you very much for taking the time to tell us about the great experience of your stay at Hotel Eden Roc. Your comments really make people want to spend a few days in this beautiful corner of the world. Every winter, some of the rooms are renovated and redesigned. Our reservation team will be happy to inform you accordingly so that you have the right room for a future stay. Looking forward to welcoming you again at the Hotel Eden Roc, we remain with kind regards. Hotel Eden Roc S. Spiller General Manager
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+1
We couldn’t be happier with our overall experience at the Eden Roc hotel. We can’t wait to go back. We had a lovely time at the spa: pool and sauna and a nice evening at the bar with live music and tasty drinks. The room was big and very comfortable, and our stay ended with a great room service breakfast. Thank you for an amazing experience.
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Date of stay: October 2021Trip type: Traveled as a couple
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded 4 weeks ago
Dear guest Thank you very much for your very nice comment. We are happy that you felt completely at home with us and hope to be able to pamper you again soon. We wish you a wonderful autumn and send you our best regards. Hotel Eden Roc S. Spiller General Manager
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Returning for the 4th time, the hotel is a great place to relax and enjoy the calming effects of the lake. The pools are at a very comfortable level , the service is excellent and the brealfast very fulfilling.
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Date of stay: August 2021
Rooms
Location
Service
1 Helpful vote
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded Aug 26, 2021
Dear Jack, thank you for your fantastic review here on Trip Advisor. We are delighted to read that your repeat visits have left a very positive impression and that you had a relaxing time amongst us with an excellent service. I certainly shared your kind comments with the entire team and they all felt keenly encouraged. We hope to welcoming you back very soon! Kind regards, Simon Spiller General Manager, Hotel Eden Roc
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It is very good and the setting is sublime. The service on the whole was exceptional - a good mix of professionalism with old school charm and warmth. The pool was quiet and just what was needed and the food was again very good. Nothing was however great (and there is a difference). Maybe it was just a lack of WOW - possibly because the hotel is a little 1970's and a little boxxy. So really very good and might be tempted back one day
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Date of stay: August 2020
1 Helpful vote
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded Aug 6, 2021
Dear guest, thank you very much for your feedback. I am very delighted that you had a nice stay amongst us and that we achieved to cater fo all your needs in terms of our surrounding, pool area and food. I especially would like to thank you for your lovely words about our professional and warmth service which for us as passionated hosts is a fantastic feedback. We are all looking forward if you choose us again for your next holiday destination and will do our best to create a wow effect during your next stay. With my best regards, Simon Spiller General Manager, Hotel Eden Roc
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This hotel is located in an idyllic luxurious setting on the shores of the Lago Maggiore. We are the fourth generation staying there, probably for the 40th time or more and still love the place. Compared to many other places it has survived the Covid crisis well, with the cuisine even having improved significantly. It is kids-friendly with an active kids club including alot of entertainment so the parents can relax , sit back and enjoy their own vacation in parallel. All of this comes at a price which is not for the fainthearted and that leads to a point of criticism: the rooms that face the landside ( actual the parking lot) are too small to be called comfortable for two persons, even though they are well-appointed. It might behoove the hotel to fuse two rooms into one ehich would be in sync with the luxury level of the hotel.…
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Date of stay: July 2021
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded Jul 21, 2021
Dear Mr. Laufer, we are all very pleased about your many years of loyalty and thank you very much for always coming back with your family to the Eden Roc. It is very important to us that our young guests appreciate their stay as well. Therefore I am very pleased about your warm words concerning the entertainment in the kids club which enabled you to relax and find time for yourself in the meantime. On the other hand I am deeply sorry to read that the room category you booked could not meet your expectations in terms of size and price. Rest assured that I took good note of your preferences and we will strive to recommend a more suitable accommodation for your future stays at the Eden Roc. I very much hope to welcoming you soon again amongst us and remain, with my kindest regards, Simon Spiller General Manager, Hotel Eden Roc
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PRICE RANGE
$437 - $1,138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eden roc hotel
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLake MaggioreAscona
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about Hotel Eden Roc Ascona
Which popular attractions are close to Hotel Eden Roc Ascona?
Nearby attractions include Lungolago Di Ascona (0.3 miles), Piazza G. Motta (0.4 miles), and Fondazione Monte Verita (0.7 miles).
What are some of the property amenities at Hotel Eden Roc Ascona?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Eden Roc Ascona?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Hotel Eden Roc Ascona?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Eden Roc Ascona?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Eden Roc Ascona?
Conveniently located restaurants include Osteria da Ketty & Tommy, Antico Ristorante Borromeo, and Marina.
Are there opportunities to exercise at Hotel Eden Roc Ascona?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Eden Roc Ascona have an airport shuttle?
Yes, Hotel Eden Roc Ascona offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hotel Eden Roc Ascona have airport transportation?
Yes, Hotel Eden Roc Ascona offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Hotel Eden Roc Ascona located near the city center?
Yes, it is 0.3 miles away from the center of Ascona.
Are any cleaning services offered at Hotel Eden Roc Ascona?
Yes, dry cleaning and laundry service are offered to guests.