Hotel Eden Roc Ascona
740 reviews
#4 of 30 Hotels in Ascona
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via Albarelle 16, Ascona 6612 Switzerland
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
$622
$583
SAVE $39
Free cancellation until 06/21/21
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Full view
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Room & Suite (145)
Dining (52)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 02/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Eden Roc Ascona
Updated 02/19/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#4 of 30 hotels in Ascona
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Silver level
The Eden Roc Ascona is a true small gem with unique Mediterranean charm. The five-star resort stands out for its spaciousness and unrivalled lakeside view. In addition to its 37 suites and 58 rooms the hotel offers a 2000sqm spa. The inspiration for the design of the luxurious wellbeing area, with water world, sauna and seven new treatment rooms plus hairdressing salon was provided by the natural beauties of Ticino - more precisely, seven local flower species and the many colours of the lake, ranging from silver gray to sky blue. The Eden Roc Marina contains 16 rooms, a casual restaurant and an unrivalled range of water sport activities.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Boating
Diving
Hiking
Bicycle tours
Evening entertainment
Squash offsite
Tennis court offsite
Children Activities (Kid / Family Friendly)
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Steam room
Waxing services
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Private beach
Desk
Coffee / tea maker
Flatscreen TV
Extra long beds
Bidet
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Luxury
Languages Spoken
English, French, German, Italian
Location
Full view
88Good for walkers
Grade: 88 out of 100
61Restaurantswithin 0.75 miles
16Attractionswithin 0.75 miles
Contact
via Albarelle 16, Ascona 6612 Switzerland
Name/address in local language
Getting there
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740Reviews0Q+A40Room tips
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Popular mentions
When you arrive at the hotel you’ll be sure you’ve been scammed..but the simple unassuming exterior hides a very different, elegant and beautiful entrance with views directly over the water. Staff are faultless and every effort was taken to makes us feel safe and welcome with Covid. The spa treatments were wonderfully relaxing (thank you Sarah and Shona) and the restaurants were outstanding (reserve in advance!). Free minibar. Wonderfully nearby to the charming fishing village of Ascona. Unfortunately I hadn’t taken the time to check ‘room tips’ beforehand, and our bedroom and outside patio was directly alongside an open car park, so bear that in mind if you are placed in the marina section, and don’t assume that not taking a lake view room will offer an otherwise pleasant town or garden view. Small bathroom with a single basin, and a separate single sized bedroom. A gem of a hotel, but choose your room wisely.…
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Date of stay: September 2020
Rooms
Service
Sleep Quality
Room Tip: Avoid room 1 in the Marina section if being alongside a car park would bother you, or if you like...
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Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded Sep 17, 2020
Thank you very much for your feedback, which we have already shared with our whole team. We are very pleased that you were able to enjoy your stay with us despite or rather with the omnipresent security measures. Also for us, the restrictions imposed by the Covid-19 regulations were not always easy to implement. Our guests should not only feel safe, but above all comfortable with us. On the other hand, I am very sorry that you were not completely satisfied with your room. We have taken your comments to heart and have already discussed them with our whole team. Nevertheless, I am pleased that you have otherwise enjoyed an all-round pleasant stay with us and that you have felt very comfortable in all areas of the hotel. And so I hope that we will be able to welcome you back to our hotel very soon. With sunny greetings from Ascona, S. Spiller General Manager
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Overall our experience was very pleasant even though we had only stayed for 24 hours. The spa with sauna and steam was amazing and we have also enjoyed our massages. While the overall service and staff attendance was excellent, the rooms and some facilities could use an upgrade. Our bed was squeaking and made for a not so well rested night. Minus this little and easy fixable problem we can highly recommend this hotel and will come back.
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Review collected in partnership with this hotel
Date of stay: September 2020Trip type: Traveled as a couple
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded Sep 10, 2020
Thank you very much for your great review, which we have already shared with our whole team. It is so nice to hear, when the efforts of our employees are appreciated. Your positive remarks have given us great pleasure and motivate us to continue our performance. Nevertheless, we have also taken your suggestions for improvement very seriously. Of course we will check your bed again before your next stay to ensure that you have a good night's sleep. We are currently renovating some of the rooms. This process will take a while, but we are trying to bring all our rooms up to the latest standards. Again, I really want to apologize, that you did not sleep well the night you spent with us. And so I very much hope that you will come and visit us again soon and that we may even be able to pamper you for a longer period. With my best regards from sunny Ticino. S. Spiller General Manager
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Spent a long weekend at this fantastic family owned five star hotel on the shore of Lake Maggiore in Ascona. After leaving our car with the staff we were warmly welcomed at reception and the director of the hotel was also on hand to make sure we were being looked after. After check in we were given a quick tour of the hotel to show us where everything was before finally being shown to our lovely generous sized room which had a beautiful view of the lake. During our stay we dined at two of the Hotel’s four restaurants. Unfortunately the La Casetta seafood Restaurant was fully booked but we weren’t disappointed, enjoying a fabulous salted Sea Bass in the Eden Roc Restaurant. The following evening we enjoyed a set menu at the La Brezza Michelin Star restaurant. Also recommended is the Hotel’s Spa that has wonderful staff and treatments. Highly recommended for a romantic weekend away. I would book without Breakfast though and have breakfast in one of the many cafes only metres away on the lake front.…
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Date of stay: July 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Simon Spiller, Geschäftsführer at Hotel Eden Roc Ascona
Responded Aug 16, 2020
Thank you very much for your great feedback, which I have already shared with our whole team. I am delighted that you have had such a wonderful time with us and that you have been able to enjoy the restaurants, your room and the spa to the fullest. We are deeply sorry, that we couldn`t offer you a table at our restaurant La Casetta. All the more I hope that you will visit us again very soon to spend a wonderful evening at La Casetta. A dinner at this particular restaurant really is a unique experience, which I am sure you will never forget. With kind regards, S. Spiller General Manager
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What a beautiful place this is, location, rooms, spa, pools you name it. The room was very nice, clean well maintained, I’ve been in fancier rooms, but there was absolutely nothing wrong, bathroom super. We had dinner twice, the first evening part of the package. We were upgraded from the standard 3 course to 5 courses and it was brilliant so we came back the 2nd evening. Breakfast is the best, a small buffet with the standards but in very high quality, but all warm dishes were made separately, crepes, pancakes, eggs benedict, you name it. But the best is yet to come: the staff! THE most friendly and professional, flexibel people. From the receipt at the entrance, reception, restaurant, spa, we even had an apero with the managing director. The staff is what makes this place really 5* superior. We will be back without a doubt!…
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Date of stay: February 2020Trip type: Traveled as a couple
1 Helpful vote
Helpful
Response from Hotel_Eden_Roc, Manager at Hotel Eden Roc Ascona
Responded Feb 24, 2020
Thank you very much for your great review. Your positive remarks have given us great pleasure and motivate us to continue our top performance. The whole team appreciated your praise very much. It is nice when the efforts of the employees are appreciated. We very much hope to be able to pamper you again soon at the Hotel Eden Roc and send you our best regards from sunny Ticino. Hotel Eden Roc S. Spiller General Manager
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The Eden Roc is an institution in the Swiss luxury hotel industry, at a prime location in Ascona. As such it's no surprise that the offered services are excellent, some of the best in class. Some of the buildings and rooms are severely dated though, giving the overall impression that the Eden Roc draws on the past. The elderly clientele might be looking for this charm from the 70ies and 80ies, most younger guests probably wish for more modern facilities and rooms however. Considering this, the current room prices are clearly at the upper end. All in all, the Eden Roc offers great value and is very recommendable if and only if you can find a good special offer on any of the online booking platforms. Otherwise, you better don't care about money and value for money at all.
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Date of stay: December 2019
Rooms
Service
Sleep Quality
Room Tip: Ask for lake view and a refurbished, modern room
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2 Helpful votes
Helpful
Response from Hotel_Eden_Roc, Manager at Hotel Eden Roc Ascona
Responded Feb 2, 2020
Thank you very much for having stayed at the Hotel Eden Roc and for having taken the time to valuate our hotel. We are constantly renovating and refurbishing parts of the hotel to modernize our offer. This winter we rebuilt 20 new suites in one of our buildings. We hope that we will have the pleasure of welcoming you again to the Hotel Eden Roc to show you these new, wonderful suites. Kind regards Hotel Eden Roc S. Spiller General Manager
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PRICE RANGE
$437 - $1,138 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eden roc hotel
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLake MaggioreAscona
NUMBER OF ROOMS
95
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Claim Your Listing Frequently Asked Questions about Hotel Eden Roc Ascona
Which popular attractions are close to Hotel Eden Roc Ascona?
Nearby attractions include Lungolago Di Ascona (0.3 miles), Piazza G. Motta (0.4 miles), and Fondazione Monte Verita (0.7 miles).
What are some of the property amenities at Hotel Eden Roc Ascona?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Eden Roc Ascona?
Top room amenities include a flat screen TV, a bidet, and blackout curtains.
What food & drink options are available at Hotel Eden Roc Ascona?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Eden Roc Ascona?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to Hotel Eden Roc Ascona?
Conveniently located restaurants include Osteria da Ketty & Tommy, Antico Ristorante Borromeo, and Marina.
Are there opportunities to exercise at Hotel Eden Roc Ascona?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Hotel Eden Roc Ascona have an airport shuttle?
Yes, Hotel Eden Roc Ascona offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Hotel Eden Roc Ascona located near the city center?
Yes, it is 0.3 miles away from the center of Ascona.
Are any cleaning services offered at Hotel Eden Roc Ascona?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Eden Roc Ascona?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.