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Hotel Eden Roc

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422 Reviews from our TripAdvisor Community

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Showing 99: English reviews
Zurich, Switzerland
Reviewed 3 weeks ago via mobile

This special hotel is always great for us for a few days' getaway - this time celebrating New Year's Eve. Staff mainly highly motivated and friendly. Recent refurbished Junior Suite highly recommended; what a lake view!

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Helpful?
Thank Alla L
Setubal, Portugal
Reviewed December 15, 2016

The service at this hotel was first class. Everything was done for our stay to be memorable. From the staff to the manager, all were absolutely wonderful. The hotel itself is a gem, absolutely stunning views form the lake, great amenities!!

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Thank SergioPt66
Genolier
Reviewed November 29, 2016

The "blue" rooms are on the small side, the bathroom as well, so go for a larger one. We were on the ground floor, so not much of a view, except for the garden. The patios are lovely, even with a lemon tree of our own!

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Thank gr_sauthier
Milan, Italy
Reviewed November 5, 2016

High quality hotel, placed on a terrific spot on the lake. It offers nice rooms, with very comfortable beds, a great work out room, very nice indoor/outdoor pool and fantastic service. The only 5 stars hotel in Ascona open in december!!

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Thank simon m
Cologne
Reviewed September 25, 2016

As close to perfect as ever - so, no need to repeat our previous reviews and praise. In a sentence, one of the world's best and one of our favourite hotels. This time, our new dogs stayed patiently in our room thus enabling my wife and I to accomplish a 'first' and sample 3 of the 4 hotel's restaurants -...

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Thank Viatorcoloniae
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Thank you very much for your recent stay and your evaluation of our restaurants. We regret that the visits of our restaurants have disappointed you and that the variety of food did not meet your expectations. Your constructive criticism has been discussed with our chefs, who are always grateful for your suggestions for improvements. As you said: Nobody and nothing...

Odiham, United Kingdom
Reviewed September 2, 2016

We have been staying at the Eden Roc for the last 15 years and always without fail the staff are so welcoming,professional and friendly. Nothing is too much trouble for them and always with a smile. The facilities and food are truly superb so it's difficult to choose between the three restaurants although our lunchtime spot is in La Cassetta....

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Helpful?
Thank JFBOSS
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Dear Family Van Bossche We would like to thank you for your excellent comment and for your longstanding loyalty to our hotel. We are very glad that you always enjoy your holidays at the Hotel Eden Roc and that you appreciate our different culinary offers as well as the friendly service. Mr. Jochen Ebert sends you his warmest regards and...

New York City, New York
Reviewed August 30, 2016

Really enjoyed our time here. Not only is the hotel beautiful and in an amazing location a 5 minute stroll from the quaint town of Ascona, but the staff is excellent and truly went above and beyond to make our time here special (and to help us with our travel arrangements to our next destination - Thanks so much Raffael...

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Thank Sprout1117
Ascona, Switzerland
Reviewed August 27, 2016 via mobile

Located at the front lake Lago Maggiore the Eden Roc provide a wonderful Sunday brunch and every day you have the opportunity to eat at La Casetta one of the best location in Ascona, ask at the director of Eden Roc to tell you the story of La Casetta you will be surprised what happened on this gorgeous place....

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Thank Patrick T
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Thank you very much for your recent visit to the Hotel Eden Roc and your positive Trip Advisor comment. We are glad that you enjoyed your stay and are looking forward to welcoming you again. Best regards HOTEL EDEN ROC Daniel Schälli General Manager

London
Reviewed August 16, 2016

I stayed in July for 2 days for the moon and star festival's concert. I was expecting it to be great but it was more than perfect. The sight is really a preview of heaven. Beautiful hotel between the mountains and on the lake, the area was so pretty and clean, lake was pretty (a boat ride into Italy for...

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Thank wrongwayticket
Luxembourg City, Luxembourg
Reviewed August 15, 2016 via mobile

We stayed at the Eden Roc for 4 days and what we loved above all was the location and the 'private' Hotel beach. A haven of peaceful serenity with outstanding service and professional nice staff! The best view on the Lago Maggiore without any doubt! Buffet breakfast was a feast and lunch at the Casetta was delicious. The hotels common...

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Thank bib1970
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Thank you very much for your positive comment. We are glad that you enjoyed your stay even if the interior design of the hotels common spaces did not meet your approval. Regarding the beds – please contact our housekeeper whenever you have problems with our bedding. She will be happy to put mattress toppers and soft mattresses into your room....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Airport Transportation
Official Description (provided by the hotel)
The Eden Roc Ascona is a true small gem with unique Mediterranean charm. The five-star resort stands out for its spaciousness and unrivalled lakeside view. In addition to its 37 suites and 58 rooms the hotel offers a 2000sqm spa. The inspiration for the design of the luxurious wellbeing area, with water world, sauna and seven new treatment rooms plus hairdressing salon was provided by the natural beauties of Ticino - more precisely, seven local flower species and the many colours of the lake, ranging from silver gray to sky blue. The Eden Roc Marina contains 16 rooms, a casual restaurant and an unrivalled range of water sport activities. ... more   less 

Additional Information about Hotel Eden Roc

Address: via Albarelle 16, Ascona 6612, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lake Maggiore > Ascona
Price Range: $349 - $707 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Eden Roc 5*
Number of rooms: 95
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Booking.com and DerbySoft Ltd Shanghai HQ so you can book your Hotel Eden Roc reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Eden Roc Hotel
Hotel Style:
#1 Romantic Hotel in Ascona
#2 Spa Hotel in Ascona
#2 Luxury Hotel in Ascona
#3 Family Hotel in Ascona
#5 Business Hotel in Ascona
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Questions & Answers

Questions? Get answers from Hotel Eden Roc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms high up, facing the lake are the best in my taste.”
 of 5 bubbles simonmL9098UT, Nov 5, 2016 | Read review
“Take what you fancy and can afford. The rooms and suites are all first class (and those with a Lago Maggiore view, first class plus)”
 of 5 bubbles Viatorcoloniae, Sep 25, 2016 | Read review
“Lake view but not necessary! I liked Marina building.”
 of 5 bubbles wrongwayticket, Aug 16, 2016 | Read review
“Definitely make sure to ask for a room facing the lake on the higher levels. Beautiful view!”
 of 5 bubbles foodbliss2014, Feb 23, 2016 | Read review
“The hotel has 3 buildings with distinct feels....the Marina is the most contemporary.”
 of 5 bubbles emilycB8183QA, Nov 22, 2015 | Read review
5 of 5
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