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Hotel Eden Roc

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363 Reviews from our TripAdvisor Community

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Showing 88: English reviews
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our stay here in June 2016 for a long weekend as a couple meeting up with friends was nothing but bliss. The service in the hotel from the check-in to the two restaurants that we dined in to the small gestures with room amenities and snacks constantly renewed was extremely attentive but never obtrusive. We were given an upgrade to... More 

Helpful?
Thank pigwrestler
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

We refer to your stay in June 2016 and once again would like to thank you for having chosen the Hotel Eden Roc for your holidays in Ticino. We are glad that you enjoyed the room, the food in our restaurants and the attentive service. Hopefully you will return in the near future! We are looking forward to your next... More 

Zurich, Switzerland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 3 nights in this beautiful place in late May 2016. The conclusion about the hotel is rather undecided, since the range of the feeling about a time spent there varies from low to high and so on, on the number of occasions. There are the things that are simply the “crème de la crème” of the perfect trip, but... More 

Helpful?
Thank Edelweis2011
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Thank you very much for your visit to the Hotel Eden Roc. We appreciate that you took time to write this detailed review of your stay and apologize for the inconveniences caused. We are sorry that the staff of the Marina Bar ignored you for about 10 minutes and did not inquire about your wishes immediately. Unfortunately we do not... More 

London, United Kingdom
Level Contributor
346 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Probably the most enjoyable hotel in which I have stayed. Outstanding choice of food at breakfast; extremely comfortable & relaxed ambience; superbly equipped hammam, solarium and sauna; delightful outdoor pool & lakeside swimming; Marine restaurant providing casual tasty dinner; bedroom had every comfort and superb bathroom, however the bed mattress was a little firm, so a soft mattress top was... More 

Helpful?
Thank Condor1950
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Thank you very much for having chosen the Hotel Eden Roc for your stay in Ticino. We are glad that you enjoyed the comfortable and relaxed ambience, the room, the SPA and the Marina restaurant. It is always a pleasure to receive such a positive feedback (grazie mille!) and we hope that you will return in the near future. Kind... More 

Level Contributor
139 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 13, 2016

Excellent hotel on the Lago Maggiore with a private beach . Very nice rooms . Great service. Good restaurant and beach bar. Have a private boat services . Very recommended for a romantic weekend or if you visit Ascona for Jazz festival.

Helpful?
Thank Hiruno
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

We refer to your valuation and thank you for the excellent comment. We are glad that you enjoyed your stay at the Hotel Eden Roc. Your praise has filled us with pride and is a motivation for the whole team. Looking forward to welcoming you again at the Hotel Eden Roc in the near future, we remain, with kind regards,... More 

Zurich, Switzerland
Level Contributor
169 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed February 23, 2016

Eden Roc is a great place to stay, if you can afford it. The decor by interior decorator Carlo Rampazzi needs time to get used to but definitely creates a unique atmosphere. The service, amenities and staff is 5 star worthy. Especially noteworthy was the child-minding service: Even though the mini club is not permanently attended during low season, we... More 

Helpful?
1 Thank foodbliss2014
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Thank you very much for your tripadvisor comment. We are glad that you enjoyed your stay at the Hotel Eden Roc and that your daughter loved the Mini Club and Brigitte's care. During the winter period just part of the hotel is open and the other part is closed for renovation. We regret that the rooms you have seen on... More 

New York City, New York
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed November 22, 2015

We had known that Hotel Eden Roc has the reputation for being one of the best hotels in Switzerland, so we took a researched chance to have our wedding there this past August....and we couldn't be happier with the way everything turned out!!!! The hotel itself is extremely clean and comfortable (we stayed in the Marina building). I rarely feel... More 

Helpful?
Thank Emily C
Steenokkerzeel, Belgium
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 7, 2015

Ascona is a wonderful little town in Switzerland at the shores of Lago Maggiore where I have enjoyed many wonderful holidays. Last week I spent a family holiday in Hotel Eden Roc. Definitely the place to stay in Ascona. A hotel with a stunning view and only minutes walking distance from the centre of the little town. What makes this... More 

Helpful?
Thank Jean M
Level Contributor
3 reviews
5 of 5 stars Reviewed November 3, 2015

This is the 3rd time we have been in this wonderful hotel, well situated, with very friendly staff and in a good location. When we asked for better lighting in the room, an extra lamp was immediate brought to us. The food was tasty and well prepared in any one of the 3 restaurants, the Marina had the best food.... More 

Helpful?
Thank May Z
New York City, New York
1 review
5 of 5 stars Reviewed September 28, 2015

We enjoyed our stay enormous at the Eden Roc. The staff was friendly and extremely helpful. The concierge Raffael was simply superb and was able to organise activities for every day and got us the best tables in every Restaurant. The Food is exceptional and the hotel facilities are outstanding. Room was made up perfectly each afternoon and everything was... More 

Helpful?
Thank TravellerNY01
Hotel_Eden_Roc, Manager at Hotel Eden Roc, responded to this review

Ascona, 6 October 2015 Thank you very much for having chosen the Hotel Eden Roc for your stay in Ascona. We are glad that you enjoyed your holidays and that Raffael, our concierge, organized everything to your complete satisfaction. Your positive comment on Trip Advisor has been highly appreciated and we hope to have the pleasure of welcoming you again... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed September 6, 2015

One of the best hotels we have ever stayed at. It is much better than its five star rating. The setting, the service, the cleanliness, all the staff in particular the concierges were alloutstanding. It was our first visit to the Eden Roc but we shall come again and again.

Helpful?
Thank Phineas B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf course
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Eden Roc Ascona is a true small gem with unique Mediterranean charm. The five-star resort stands out for its spaciousness and unrivalled lakeside view. In addition to its 37 suites and 58 rooms the hotel offers a 2000sqm spa. The inspiration for the design of the luxurious wellbeing area, with water world, sauna and seven new treatment rooms plus hairdressing salon was provided by the natural beauties of Ticino - more precisely, seven local flower species and the many colours of the lake, ranging from silver gray to sky blue. The Eden Roc Marina contains 16 rooms, a casual restaurant and an unrivalled range of water sport activities. ... more   less 

Additional Information about Hotel Eden Roc

Address: via Albarelle 16, Ascona 6612, Switzerland
Location: Switzerland > Swiss Alps > Canton of Ticino > Lake Maggiore > Ascona
Price Range: $438 - $1,244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Eden Roc 5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Eden Roc Hotel
Hotel Style:
#1 Spa Hotel in Ascona
#1 Romantic Hotel in Ascona
#1 Luxury Hotel in Ascona
#3 Family Hotel in Ascona
#5 Business Hotel in Ascona
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