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Hotel Eden Roc

Traveler (289)
Room & Suite (121)
Dining (48)
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About
  • Excellent83%
  • Very good13%
  • Average2%
  • Poor1%
  • Terrible1%
Certificate of Excellence
GreenLeaders Silver level
The Eden Roc Ascona is a true small gem with unique Mediterranean charm. The five-star resort stands out for its spaciousness and unrivalled lakeside view. In addition to its 37 suites and 58 rooms the hotel offers a 2000sqm spa. The inspiration for the design of the luxurious wellbeing area, with water world, sauna and seven new treatment rooms plus hairdressing salon was provided by the natural beauties of Ticino - more precisely, seven local flower species and the many colours of the lake, ranging from silver gray to sky blue. The Eden Roc Marina contains 16 rooms, a casual restaurant and an unrivalled range of water sport activities.
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Property amenities
Pool
Restaurant
Room Service
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Wheelchair access
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
Location
Full view
88Good for walkers
Grade: 88 out of 100
11Restaurantswithin 0.25 miles
2Attractionswithin 0.25 miles
Reviews(135)
Traveler rating
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Richard W
Saratoga
32
Reviewed Aug 29, 2018
This was the highlight of our trip staying at your luxurious resort. You were all incredible in helping us make our visit to Ascona and our stay at your Hotel a memory we will never forget. It was our 35th wedding anniversary, best years of my life, and Connie’s 1st time to the Swiss Italian Alps region. The lunch and dinners you arranged for us at Seven, Da Enzo, Verbano on Isola Superiore and our last night at your restaurant La Casetta were all perfect! The staff when we arrived and during our stay was just exceptional – everyone went out of their way to make us feel welcome and comfortable. Our deluxe suite room was exceptional. We also enjoyed the promenade along the Ascona water front and the bell tower. What a great city and the Hotel Eden Roc staff made it special.
Thank Richard W
ea0wen
Geneva, Switzerland
10
Reviewed Aug 27, 2018
A fabulous few days at The Eden Roc in Ascona. The hotel exceeded our expectations! Spectacular location, just a short walk from the water front in Ascona. Lovely gardens, pool & "beach" area. Everywhere is well maintained & clean. There are several restaurants all with terraces overlooking Lake Maggiore. Food was very good - we took half-board & dined in the main Eden Roc restaurant where we could choose anything on the daily menu or à la carte (except the caviar!). Staff were all very friendly & helpful. We thought there were quite a few nice little touches - in addition to drinks/fresh fruit in the room, the hotel offered the use of bikes/e-bikes & stand-up paddle boards, and on departure we were given some cold water & snacks for the drive home. Although this is not a cheap hotel option, we felt it was reasonable value for money.Can't wait to return...!
Review collected in partnership with The Leading Hotels of the World
Thank ea0wen
Response from Hotel_Eden_Roc, General Manager at Hotel Eden Roc
Responded Aug 29, 2018
Thank you very much for having stayed at the Hotel Eden Roc and for your positive valuation. We are glad that you enjoyed your stay, that you liked our food offer and that you took advantage of our sports. Looking forward to welcoming you again to the Hotel Eden Roc in the near future, we remain with kind regards HOTEL EDEN ROC Andreas Gartmann General Manager
Ashish G
Delhi
1720
Reviewed Aug 26, 2018
Stayed at the hotel in august 2018. We had the lake facing junior suite. The views were absolutely spectacular. The location of the hotel can't get more perfect. It is 50 meters from downtown scone with amazing cafes, it has the best views of the lake.

The restaurants at the hotel are very good with amazing views. we had a very good time at the rating night where the hotel had live music to dance to. They have 3 pools which are more than enough for your swimming needs.

I would recommend to spend extra and take the lake view rooms, it is totally worth it. The hotel gives cycles to its guests, so you can explore the little town yourself.

Only thing i think that can improve are the room interiors, they look aged and for the money you pay, you expect something slightly better for a 5 star hotel . We had a bit of an issue with he AC on the first night as well due to ageing electricals. am sure the hotel will renovate in due time. in the mean time it is still very good hotel in the middle of paradise.
1 Thank Ashish G
Response from Hotel_Eden_Roc, General Manager at Hotel Eden Roc
Responded Aug 29, 2018
Thank you very much for having stayed at the Hotel Eden Roc and for your positive valuation. We are glad that you enjoyed your stay, even if the room interior did not meet your approval. We are constantly renovating and redecorating our rooms. We are very sorry for the problems with the air-conditioning. Due to the very high outdoor temperatures over a long period, our cooling system collapsed. We apologize for the inconveniences caused. Looking forward to welcoming you again to the Hotel Eden Roc in the near future, we remain with kind regards HOTEL EDEN ROC Andreas Gartmann General Manager
Laura F
Chicago, Illinois
275119
Reviewed Aug 9, 2018
The Eden Roc is a fabulous hotel. We were warmly greeted upon arrival (they even arranged for our pick up at the Milan airport.) Our room is spacious and lovely, with a view of the mountains and lake, 2 sinks in the mostly marble bathroom, shower and jacuzzi tub, and Molten Brown amenities. The room is kept immaculate, with twice daily service, fruit and other treats refreshed in the room daily. Internet and flat screen TV worked fine. Most of all, when you step outside their lakefront setting and fantastic pools make this a wonderful resort for a vacation. This is very much a Swiss/Italian vacation spot. We didn't see or overhear any other Americans here or even in town, and English menus in town were often unavailable. Everyone from the concierge to the pool attendants were friendly and attentive. We loved having lunch by the pool, where they would set up a table (tablecloth and all) for us to eat. Prices are over the top, but if you close your eyes to the high prices you can enjoy a perfect holiday here. The town of Ascona is charming, small and relaxed. My biggest objection is that all of the outdoor restaurants in the town and hotel allow smoking, so I often got a face full of smoke during dinner. We ate at the Marine restaurant at the hotel and had breakfast every day and one dinner at the hotel main dining room. Service was always superb. The food was delicious. I can't recommend this hotel highly enough. The town and hotel are also very family friendly.
1 Thank Laura F
laurad723
United Kingdom
1113
Reviewed Jul 20, 2018via mobile
Booked for our honeymoon, we were not disappointed! - In fact I couldnt think of one negative.
The hotel is beautiful, food delicious but most of all- every single member of staff helpful and polite, we were always greeted with a smile, whether it be at reception, in the restaurant, passing on the corridor or walking into the lift.
The location is wonderful and we were lucky enough to enjoy a spacious suite with beautiful views, including 2 balconies (room 401).
We utilised the half board dine around offer and enjoyed every experience, at each of the hotel restaurants.
It was less than a 5 minute walk into Ascona’s main piazza and the hotels complimentary push bikes were an added bonus - we cycled around the lake taking in the views!
The hotels interior was beautifully designed and extremely clean, I could see a lot of effort goes into maintaining that.
I regularly have massages at home and often get disappointed when I take them other places - we both had a back massage at the hotel spa during our stay and they were wonderful!
A huge thank you for making our honeymoon so memorable. This was our first trip to Switzerland and we will definitely be back - it was an absolute pleasure to stay with you.
Thank laurad723
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Room Tips
"Make sure you get a Lake View!"
GoodMorningSaratoga
Aug 29, 2018
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"get the lake view rooms."
ashishg514
Aug 26, 2018
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"third floor standard room 359 has gorgeous wood floor"
cliviag
Jul 17, 2018
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"We had room 417, which offers lake view and mountain view"
travelgrumpy
Jan 17, 2018
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PRICE RANGE
$471 - $921 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
eden roc hotel
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLake MaggioreAscona
NUMBER OF ROOMS
95
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