Giardino Ascona
via del Segnale 10, Ascona 6612 Switzerland
Lowest prices for your stay
$620
$620
$602
Free cancellation until 08/18/22
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Room & Suite (60)
Dining (44)
What is Travelers’ Choice?
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
- Daily temperature and symptom checks for staff
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Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Giardino Ascona
Updated 07/15/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 31 hotels in Ascona
Location
4.5
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
Located on the very edge of Switzerland, almost in Italy, Ascona gives you a sense of la dolce vita – but with a contemporary touch. Doing nothing is an option here, but not an obligation. The same is true of Giardino Ascona. It is a fresh, five-star design hotel that redefines recuperation on Lago Maggiore. Yoga in the morning, yachting in the evening. Pool today, paddle tomorrow. You define what recuperation means to you. Ready?
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Bicycles available
Babysitting
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Swimup bar
Poolside bar
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Full body massage
Salon
Baggage storage
Concierge
Currency exchange
Butler service
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Luxury
Modern
Languages Spoken
German
Location
Full view
46Car recommended
Grade: 46 out of 100
16Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
via del Segnale 10, Ascona 6612 Switzerland
Name/address in local language
Getting there
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Most Recent
BEWARE. The finance person may try to overcharge you. Our trip was was ruined by the finance individual who overcharged my family by nearly 1,000 CHF. I thought it was a genuine error & misunderstanding, but Giardino has refused to correct their mistake. They communicated at checkout that they would fix it. It has been three months and they have not fixed it. Now they give me a run around and say it was a valid charge. Marriott has not been helpful either as they said the hotel has to fix it. The hotel tells me they are unable to now. Someone can issue the refund, but both companies are saying they can't. It's not honest. Neither the hotel nor Marriott is honoring the price I had in my reservation confirmation. It is absolutely horrible customer service to put the customer in the middle of corporate inefficiencies and communication break downs. They accept loyatly points on Marriott.com and the terms & conditions list this hotel, but they don't care and don't honor it even though it was clearly booked that way. I should state I am a Gold level member with Marriott with loyalty of over 15 years. If they treat a loyal customer this way, I would assume it would be worse for anyone else. Do not attempt to use your loyalty points here. They will pretend to accept them until checkout when you realize they have charged your credit card in full. I'm going to have to reach out to executives at Marriott to try to get our money back. I suggest saving yourself the headache and time suck of dealing with this unethical individual and staying somewhere else.…
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Date of stay: May 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I had been looking forward staying at the Giardino so much. B The entrance and bar area are nice. The rooms are small, no view. No coffee machine in the room. Some of the staff members are not wearing a mask or plastic shield in the restaurant. Pool is nice but too many small kids. Restaurant is great. Be careful with which room you choose some are overlooking the parking and are rather depressive.
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Wolfram Merkert, General Manager at Giardino Ascona
Responded Jul 8, 2021
Dear Guests On behalf of the Giardino team, thank you very much for your stay in July 2020 and for the time you took again to give us your feedback. We would of course have been pleased your rating would have been better. At this point we can inform you that all room categories are now equipped with a coffee machine. We also redesigned and enlarged the entire pool area during the last winter. With regard to the mask requirement, there was no requirement from of the Swiss Federal Health Office and the Canton Ticino authorities to wear a mask in July 2020. We have always strictly adhered to all requirements. All of our service employees who had direct contact with guests or who could not keep the minimum distance wore a visor to protect our guests. We very much regret that we could not convince you of your stay. I am happy to answer any further questions you may have. We would be delighted to welcome you soon again and to be able to convince you of our hotel. We wish you all the best. Best regards Wolfram Merkert General Manager
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We were looking forward to get back to the Giardino where we stayed very often some years back under the unforgettable late Hans Leu. Our experience was mixed. We liked: +Very friendly staff, right from the booking to arrival to departure +Fantastic breakfast buffet with a very large choice +excellent COVID security measures in place with staff being tested twice a week, sterilizer dispenser everywhere and mask wearing followed by the guests +DInner at ECCO was spectacular, both in the sequence of fantastic dishes as well as for the impeccable service +Fitness room with large choice of top Technogym equipment + Great (small) SPA, wiht excellent treatment -Room design with a bathtub in the bedroom neither nice nor functional -interior design more adequate for a city hotel , lacking the great mediterrean flair in Leu's days -food (and service) in the Hide&Seek main restaurant nothing to write home about…
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Date of stay: May 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Nice hotel well kept and cozy but... I was not happy with the room I was assigned as it was right above the entrance so quite noisy and absolutely no view... ask not to be assigned a room there if possible. At the pool the service was non existent, to get a drink I had to wave 15 minutes to get attention from the waiters. We then asked for a spritz for aperitiv and we ended up having to go to the counter and order there...it then came 15 minutes later with a small bowl of some hard salted seeds or cheakpea. We asked if they had like chips or smth. else and they said no that's all it came with...really not acceptable at a hotel of this level and cost. At breakfast I asked for a hot latte macchiato it came twice cold. Last thing but this is just a feedback regarding expectations people may have so nothing to do with the hotel, from the pictutes on the website I had imagined it located more like on a hill in a secluded place instead is on flat land no view of the lake in a residential area. Having said this only to provide feedback for improvement, the hotel is nice as well as the staff. I don't think I would go back but would recommend to a friend for one night over a weekend.…
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
We truly enjoyed our stay at Giardino in Ascona. The room was nice, decent size, perfectly clean and we have got fresh fruits every day. We have had dinner twice at the Hide and Seek and loved the food. We made use of the whole services and facilities: enjoyed the beautiful garden and pool, booked a beauty treatment which was great and attended a Yoga and a Pilates class. What really makes the difference at this hotel is the staff: They very professional yet friendly and charming. We will definitively come back.
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Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Last week my Family and I had an amazing experience and the privilege of staying at the Giardino Ascona!! Every moment of our stay was exceptional, from the rooms, to the food, to the Service!! Every employee, manager, member of the team went out of their way to make our stay so special!!! Hiking, Tours, Boats, Biking, they helped us every step of the way and could not have been more outgoing and supportive!!! The hotel Grounds and the pools were amazing!!! Thank you so much!!!
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Date of stay: August 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I had been looking forward staying at the Giardino so much. But what a deception. The entrance and bar area are nice. The rooms are an issue. The rooms are small, no view. No coffee machine in the room. The pictures on the internet are totally misleading. Some of the staff members are not wearing a mask or plastic shield in the restaurant. How this hotel gets so many good ratings I really do not understand.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
+1
Stayed here for the first time for 5 days and enjoyed our stay a lot, amazing how well their staff manages to deliver such a high standard of service even during the pandemic times, BIG compliment to each and every one of taking care of us so nicely. The Resort is in good shape and gives the relaxed type of luxury vacation feel, not too formal but still classy. Welcome was very pleasant with check in at the bar with fresh Ice Tea and cold towels, valet parking was quick so the bell service, allowing us to get to the pool area to unwind from the trip. During our stay we enjoyed daily breakfast buffet that offers you a big variety of food and attentive service all the time. Had dinner twice here, please check out my separate review for the 'Ecco' as this place deserves extra attention. The dinner at the main restaurant was good but the food was nothing really special unfortunately. Did like (and use...) the bar a lot, many great offerings are available and service was always very personal. This counts for the whole resort, amazing! The pool area is large with enough sun chairs available and also features a pool side restaurant. For the room we just got the basic type of that gives you all you need, including a small balcony with 2 chairs, and everything you would expect, room service is always quick and cleaness of the room is very good. Did not try their SPA so I cannot comment on that one. The best part of our stay was the mix of a nice imfrastructure, lush garden and pool area, and the very friendly, attentive staff. I always stress the point that the intercation between the staff and their guests are making the difference from a good place to a top notch resort and here, the Giardino Ascona shines! Even though all of the staff was very good I would like to highlight Christian who was our waiter at the Ecco and again once at breakfast, just impressive how he quickly gets what you need, an imdividual with the perfect eye for everything hospitality. The Verdict: great vacation resort, flawless experience, and a staff that makes your stay memorable. Keep it up!…
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Date of stay: July 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
We just come back very happy and refreshed after a ten days holiday from this magnificent hotel on the beautiful lake Maggiore. Everything is up to very high standards, from the staff, to the restaurants, to the spa and the swimming pools. Thank you All for making our holiday very special and unforgettable but a super special thank you is for Bianca, Daria and Nicholas from the kids club who looked after and entertained our son George extremely well! Keep up your high quality and see you next summer.
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Date of stay: August 2019
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We travelled on a one nights stay.. The hotel was quite welcoming and the staff is super friendly... the service is mediocrely... the pool full of kids jumping around and splashing water onto you.. (we have no kids). The room a junior suite cost us almost CHF 1000 the night.. no coffee machine, no means to darken the windows, toiletries for one person, and no cushions for the loungers in the outside space... definitely not worth the money - more 4 than 5 star.
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Date of stay: July 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
4 Helpful votes
Helpful
PRICE RANGE
$594 - $1,051 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
albergo giardino ascona, albergo giardino hotel ascona
FORMERLY KNOWN AS
Hotel Giardino
LOCATION
SwitzerlandSwiss AlpsCanton of TicinoLake MaggioreAscona
NUMBER OF ROOMS
72
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Claim Your Listing Frequently Asked Questions about Giardino Ascona
Which popular attractions are close to Giardino Ascona?
Nearby attractions include Bagno Pubblico Ascona (0.5 miles).
What are some of the property amenities at Giardino Ascona?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
Which room amenities are available at Giardino Ascona?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Giardino Ascona?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Giardino Ascona?
Conveniently located restaurants include Restaurant Ecco Ascona, Osteria da Ketty & Tommy, and Locanda Barbarossa.
Are there opportunities to exercise at Giardino Ascona?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Giardino Ascona have an airport shuttle?
Yes, Giardino Ascona offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Giardino Ascona have airport transportation?
Yes, Giardino Ascona offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Giardino Ascona located near the city center?
Yes, it is 0.8 miles away from the center of Ascona.
Are any cleaning services offered at Giardino Ascona?
Yes, dry cleaning and laundry service are offered to guests.