Sunstar Hotel Lenzerheide
Sunstar Hotel Lenzerheide
Voa Sporz 8 7078 Lenzerheide, Lenzerheide 7078 Switzerland
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Avg. $275 /night, 3/23 - 3/24
$397
per night
$199
per night
$0
per night
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About
#9 of 12 hotels in Lenzerheide
Location
4.5
Rooms
4.2
Value
4.1
Cleanliness
4.5
Service
4.4
Sleep Quality
4.2
The Sunstar Hotel Lenzerheide is in a quiet position in a wide upland valley, close to the idyllic Heid Lake. In the centre of the village, but off the main road, the hotel is the ideal starting point for walks. In winter, the ski slopes and cross-country skiing tracks reach to right outside the hotel. All the rooms have a balcony. They are decorated with light-coloured wood and offer every comfort to make your stay a relaxing and peaceful one. In the "Stoiva" half-board restaurant, guests are treated to a lavish breakfast buffet and then a specially selected 4-course dinner in the evening. The cosy Chami Bar is a meeting place for hotel guests and locals alike. Here you can have a friendly chat and a drink accompanied by live music and dancing. The indoor pool, steam bath and sauna are all designed to make you feel great. Lenzerheide is a resort with lots to offer, popular with active-holiday makers and gourmets.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Sauna
Pool
Free breakfast
Bicycle rental
Game room
Children's television networks
Paid private parking nearby
Parking garage
Wifi
Pool / beach towels
Pool with view
Indoor pool
Heated pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Special diet menus
Wine / champagne
Hiking
Ski rentals
Ski school
Skiing
Bicycle tours
Tennis court offsite
Walking tours
Indoor play area for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
Ski In / Ski Out
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Classic
Family
Languages Spoken
English, French, German, Italian and 1 more
Location
Voa Sporz 8 7078 Lenzerheide, Lenzerheide 7078 Switzerland
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
Lugano Airport
56.7 mi•
See all flights
Rental Cars
19 Restaurants
within 0.3 miles
Reviews
Traveler rating
- 73
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Detailed Reviews
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We had a perfect week of skiing in Lenzerheide and especially in the Hotel Sunstar. Very attentive and friendly staff. The culinary package with a 4-course menu for CHF 61 is worth it: every evening there is a wide selection of meat, fish or vegetarian dishes. Plus a starter, soup or salad and dessert and/or fruit or cheese buffet. Very positive and to eliminate food waste: slightly smaller portions, but with the option to reorder. Also a large breakfast buffet that leaves nothing to be desired.
Very well-kept pool with three saunas and an infrared cabin. Relaxation room with loungers and a view of the snow-capped mountains. Including drinks and light snacks.
Very well-kept pool with three saunas and an infrared cabin. Relaxation room with loungers and a view of the snow-capped mountains. Including drinks and light snacks.
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Date of stay: March 2024Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Kulinarik-Paket (4-Gang Abendmenü) buchen!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Comfortable hotel (bus stops adjacent to the hotel) with large and well-furnished rooms (in wood). It has a swimming pool (the water could be warmer...) and a spa (Turkish bath, saunas, massages). TOP breakfast!!! Sufficient restaurant... (with half board it can work!). Interesting price
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Date of stay: January 2024Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pleasant break, excellent staff > always helpful and friendly! Very animal-friendly hotel, highly recommended for dog owners. Menu could be improved though...
Spa area = unfortunately a bad concept... The relaxation room has a snack bar/tea, drinks etc. - while some people try to relax there, guests from the adjacent swimming pool keep coming and helping themselves. The door always slams shut with a lot of noise, teacups clatter like in a milk kitchen and discussions about whether there should be nuts or dried apricots as well...
:(((
Not much of the planned rest left.
Spa area = unfortunately a bad concept... The relaxation room has a snack bar/tea, drinks etc. - while some people try to relax there, guests from the adjacent swimming pool keep coming and helping themselves. The door always slams shut with a lot of noise, teacups clatter like in a milk kitchen and discussions about whether there should be nuts or dried apricots as well...
:(((
Not much of the planned rest left.
Read more
Date of stay: February 2024Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yesterday we had a little bite to eat on the terrace at the Hotel Sunstar. I then ordered a Grisons barley soup (speciality in Graubünden), then served a lukewarm water broth with some milk or cream in it and some barley, pure zero taste, absolutely terrible ! The service clerk didn’t even want to know if it tasted good when she was cleaning up. Never again....
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Automatically translated
Date of stay: December 2024Trip type: Traveled as a couple
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We return to this hotel for the summer holidays but unfortunately unlike the previous experience, we can only save breakfast, acceptable room cleaning but a real disaster the food in the evening,, dishes practically arrived at the table cold, poorly cooked and presented, practically money wasted, the last two nights we preferred to dine out, luckily!!!!iin winter we will not return, too bad!!!
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Automatically translated
Date of stay: August 2024Trip type: Traveled with family
Room Tip: Parcheggio disponibile,personale non ospitale e cibo alla sera pessimo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location is good next to skibus stop and end of piste. Diner was sometimes good, sometimes mediocre. Rooms very warm even when heating switched off, could not open window due to noise from the street.
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Review collected in partnership with this hotel
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The value over price, is not there, too expensive.
Food was same entire week, even a la carte was not changed with very small choices and very sweet.
Breakfast was the same every day with small to no room for improvement.
Reservation for dinner moved because we were not enough. We should have been more than 3 in order to keep the reservation for dinner.
The staff was friendly, no question there.
Food was same entire week, even a la carte was not changed with very small choices and very sweet.
Breakfast was the same every day with small to no room for improvement.
Reservation for dinner moved because we were not enough. We should have been more than 3 in order to keep the reservation for dinner.
The staff was friendly, no question there.
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Review collected in partnership with this hotel
Date of stay: March 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The food is better than one would expect.
Far from the skilifts, but the skibus stops right outside the hotel.
It bothered me that having the second half of a red wine bottle the next day it was served at room temperature, maybe 23 degrees, each time. Otherwise restaurant service was excellent.
Far from the skilifts, but the skibus stops right outside the hotel.
It bothered me that having the second half of a red wine bottle the next day it was served at room temperature, maybe 23 degrees, each time. Otherwise restaurant service was excellent.
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Review collected in partnership with this hotel
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were able to spend fantastic winter days in Lenzerheide and at the Hotel Sunstar. We were given a warm welcome and had a wonderful time. Very friendly staff, clean rooms, a very pretty little sauna/wellness area and fantastic cuisine. We would love to come back!
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Date of stay: February 2024Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed at this Sunstar Property on a 3-day ski offer. This offered excellent value for money at a wonderfully located facility that provided a fantastic base to kick off the ski season.
The location is perfect. 5 mins from the center of town and if you are travelling by public transportation as I was, they will pick you up from the bus station- No problem.
The hotel is also 5 mins walk from the ski bus stop and no more than 10 minutes walk from the closest lift, if the buses are full, or if you want a good warm up in the am...
The staff were friendly, professional knowledgeable and multilingual, as is the case with almost all Swiss hotels, but this hotel offered a few "surprise and delight" features that makes it stand out.
Breakfast is expansive with a variety of hot and cold options and starts at 0730 so that you can catch the first chair...Dinner had wonderful variety (including for vegetarians) and was professionally prepared and presented- So nice to have options OTHER than the standard "Cheese Fondue"
The hotel has a fantastic wellness facility with sauna and swimming pool that is great to unwind after a long ski day, or if the weather is ugly....
The ski boot room is big, well lit, warm, with ample space to store your ski kit, a place to tune your edges if so inclined, an outlet to plug in your electric boot liners of bags and enough room for several people to put on their boots and grab skis without feeling as if you are on top of each other. 24hr Access is controlled with your room card and you can exit directly into the garage so no need to clomp through the hotel in ski boots- Nicely designed.
Ski rental locations are across the street in case you forget something and there is a small grocery store for essentials at 200m
The wifi signal is excellent and you can use up to 3 devices with the option to add I believe up to 5
The Minibar in the room is stocked with a variety of soft drinks that are complimentary- HUGE for after ski snacking and a unique feature of SunStar properties...
There is no single supplement- Ever....Which is RARE in Switzerland (or anywhere)
And of course the room was immaculately clean, well laid out with multiple outlets to plug un all your kit and a beautiful modern bathroom WITH a balcony- Impressive.
Sunstar offers a variety of "all-inclusive" ski packages with takes an already strong hotel product and adds a serious value proposition. Worth investigating!
The location is perfect. 5 mins from the center of town and if you are travelling by public transportation as I was, they will pick you up from the bus station- No problem.
The hotel is also 5 mins walk from the ski bus stop and no more than 10 minutes walk from the closest lift, if the buses are full, or if you want a good warm up in the am...
The staff were friendly, professional knowledgeable and multilingual, as is the case with almost all Swiss hotels, but this hotel offered a few "surprise and delight" features that makes it stand out.
Breakfast is expansive with a variety of hot and cold options and starts at 0730 so that you can catch the first chair...Dinner had wonderful variety (including for vegetarians) and was professionally prepared and presented- So nice to have options OTHER than the standard "Cheese Fondue"
The hotel has a fantastic wellness facility with sauna and swimming pool that is great to unwind after a long ski day, or if the weather is ugly....
The ski boot room is big, well lit, warm, with ample space to store your ski kit, a place to tune your edges if so inclined, an outlet to plug in your electric boot liners of bags and enough room for several people to put on their boots and grab skis without feeling as if you are on top of each other. 24hr Access is controlled with your room card and you can exit directly into the garage so no need to clomp through the hotel in ski boots- Nicely designed.
Ski rental locations are across the street in case you forget something and there is a small grocery store for essentials at 200m
The wifi signal is excellent and you can use up to 3 devices with the option to add I believe up to 5
The Minibar in the room is stocked with a variety of soft drinks that are complimentary- HUGE for after ski snacking and a unique feature of SunStar properties...
There is no single supplement- Ever....Which is RARE in Switzerland (or anywhere)
And of course the room was immaculately clean, well laid out with multiple outlets to plug un all your kit and a beautiful modern bathroom WITH a balcony- Impressive.
Sunstar offers a variety of "all-inclusive" ski packages with takes an already strong hotel product and adds a serious value proposition. Worth investigating!
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Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The description shows it as a „non-smoking“ hotel. I assume they don‘t want to imply that the hotel doesn‘t smoke (a sight to behold, I‘m sure), but that smoking IN the hotel is not allowed for guests and staff.
I‘d agree that this being an option when chosing a room is quite confusing.
Bonjour Ben, merci pour votre question.
Oui, dans notre hôtel les chiens sont bienvenues. Seulement, nous vous demandons de bien vouloir nous excuser qu'il est interdit d’amener votre chien dans la Stoiva (Restaurant de demi-pension) ou à la piscine.
"Avoid rooms church-side, as the bells might make it difficult to get a good sleep."Read full review
"On the side facing the church (if you do not mind the bell) - excellent views of the mountains"Read full review
PRICE RANGE
$267 - $411 (Based on Average Rates for a Standard Room)
LOCATION
SwitzerlandSwiss AlpsCanton of GraubundenLenzerheide
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Sunstar Hotel Lenzerheide
Which popular attractions are close to Sunstar Hotel Lenzerheide?
Nearby attractions include Schweizer Schneesportschule Lenzerheide (0.2 miles), Eichhörnchenwald Lenzerheide (0.1 miles), and Zauberwald (0.1 miles).
What are some of the property amenities at Sunstar Hotel Lenzerheide?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Sunstar Hotel Lenzerheide?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Sunstar Hotel Lenzerheide?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sunstar Hotel Lenzerheide?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Sunstar Hotel Lenzerheide?
Conveniently located restaurants include Heid - Stuebli, Restaurant Scalottas - Terroir, and Restaurant Spescha.
Are there opportunities to exercise at Sunstar Hotel Lenzerheide?
Yes, guests have access to an indoor pool and a sauna during their stay.
Is Sunstar Hotel Lenzerheide located near the city center?
Yes, it is 0.3 miles away from the center of Lenzerheide.
Are any cleaning services offered at Sunstar Hotel Lenzerheide?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sunstar Hotel Lenzerheide?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Sunstar Hotel Lenzerheide?
The staff speaks multiple languages, including English, French, German, Italian, and Portuguese.