Chalet RoyAlp Hotel & Spa
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Domaine de Rochegrise Route du Col de la Croix, Villars-sur-Ollon 1884 Switzerland
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Full view
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Room & Suite (308)
Dining (47)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Chalet RoyAlp Hotel & Spa
Updated 08/17/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 8 hotels in Villars-sur-Ollon
Location
Cleanliness
Service
Value
Travelers' Choice
Chic and casual, cosy and authentic, the Chalet RoyAlp Hôtel & Spa, member of Leading Hotels of the World, invites you to enjoy relaxing moments in a unique setting. In winter or in summer, the Chalet RoyAlp Hôtel & Spa is a haven of peace in the heart of the Villars-sur-Ollon resort in the Swiss Alps.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Skiing
Billiards
Babysitting
Wifi
Hot tub
Indoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Wine / champagne
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hammam
Head massage
Manicure
Massage
Ski In / Ski Out
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Outdoor fireplace
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Housekeeping
Interconnected rooms available
Private balcony
Minibar
Flatscreen TV
Bath / shower
Room service
Safe
Wardrobe / closet
Bottled water
Iron
Private bathrooms
On-demand movies
Complimentary toiletries
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Quiet
Languages Spoken
English, French, Russian, German and 1 more
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
21Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Domaine de Rochegrise Route du Col de la Croix, Villars-sur-Ollon 1884 Switzerland
Name/address in local language
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900Reviews1Q+A45Room tips
Reviews
Traveler rating
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Popular mentions
The stay was perfect from beginning to the end with a attentive and well executed service! Markus, as commander in chief, is leading the team to some great memories. Breakfast and bar experiences were great, just make sure to book a restaurant for diner!
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Date of stay: August 2021Trip type: Traveled with family
Helpful
Response from Chalet Royalp , General Manager at Chalet RoyAlp Hotel & Spa
Responded 4 weeks ago
Dear PierreCso, Thank you for your feedback which is much appreciated and will be certainly share with the entire team of the Chalet RoyAlp Hotel & Spa! Looking forward welcoming you back! Best regards Markus Marti
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Excellent stay, we were very well look after from beginning to the end. Even if we stay there just two days staffs "knew" us and remember what we order the day before. Very quick as well at check-in and check-out (especially at check-out rather impressed by the speed to produce the invoice and have us paid). Room was spotless. Breakfast has a very good selection that changed on slightly on the second day, which we appreciated. The spa/swimming pool is nice, kids are allowed from age 2 years old (which didn't bother us) if it bothers you, just avoid 4 pm at 5 pm or early morning is still very quiet. Gym is not big and a bit cramped with machine but super clean and spacious so better then an average gym at any hotel we stayed previously with good choice of machines, indeed a plus. Not far from "downtown" walk via the railway station if you want a mostly flat walk. A place to go back really to discover more about the area and enjoy the hotel.…
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Date of stay: August 2021
Location
Cleanliness
Service
Room Tip: If you want a quick bite, the bar has a good selection and a nice terrace in good weather.
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Helpful
Response from Chalet Royalp , General Manager at Chalet RoyAlp Hotel & Spa
Responded Aug 29, 2021
Dear Za036, Thank you for taking the time to write such a rewarding review about your recent stay at the Chalet RoyAlp Hotel & Spa. We are overjoyed that you liked your stay with us, especially that you appreciated our efficient service at the Front Office, our spotless rooms and the Spa area including the gym. We are looking forward to welcoming you back in the near future. Kind regards, Markus Marti
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A beautiful comfortable hotel in the middle of the Swiss mountains. Wonderful service, terrific food, beautiful spa area. We had a really nice room with mountain views. I loved the bar food and the breakfast as well as the private cinema- I highly recommend booking it! A couple negative points- the receptionist didn't mention the movie theatre or the free access card for the region at check-in. I guess this was supposed to be brought up by the concierge but we never went to see this person. Also, no air conditioning! This is incredibly strange given the fact that the hotel is a 5-star one, that it was uncomfortably warm at night and given the price of the establishment. In fact, this is the most I have ever paid for a hotel. I thought that given the circumstances (Covid, very difficult to travel abroad etc.) it was kind of acceptable but I would never pay that much again for a hotel. All in all a wonderful, very pricey weekend.…
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Date of stay: June 2021
Value
Cleanliness
Service
Room Tip: Request a mountain view.
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1 Helpful vote
Helpful
Response from Chalet Royalp , General Manager at Chalet RoyAlp Hotel & Spa
Responded Aug 5, 2021
Dear corinnebb, Greetings from the Chalet RoyAlp Hotel & Spa, We would like to thank you for writing such a comprehensive and positive review on Tripadvisor! It is mainly through those guest comments that we become aware about deficiencies and therefore can correct our performance continuously. Thank you on behalf of our staff and management for giving us the opportunity to be of service to you and we look forward to welcoming you back in a not too distant future. With kind regards, Markus Marti
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This hotel is probably in my top 3. To me clearly better than the 3 "palaces" you can find in the Lausanne-Montreux region. The attention to small details in all places, the quality of the arrangements and furnitures, the ideas, concepts and novation, the friendliness and "go-beyond" service of all staff is just something I had not experienced at this level so far. The mixture between wood in a chalet style and modern hotel is amazing. The quality of materials is impressive. There are so many "niches" where you can have a drink, a relaxing moment or play, it is very well thought and planned. Very friendly and helpful staff. We had a suite and it was absolutely beautiful with a big balcony and beautiful view. There were so many places we wanted to stay at in the hotel that we could not do it all in 3 days! It just went too quickly. Spa is very nice and treatments are great as well! Due to Covid only one restaurant was open but the food was very good and original. Good choice of quality products at breakfast buffet. This is a perfect place for both couples and families, with lots of residences attached to the hotel around. Lots of play areas for children. There is something for everyone! Wonderful experience. Will return. definitively.…
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Date of stay: November 2020
Value
Service
Sleep Quality
Room Tip: Suite 313 with mountain view
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Helpful
Response from Chalet Royalp , General Manager at Chalet RoyAlp Hotel & Spa
Responded May 30, 2021
Dear 417dani, Thank you for taking the time to post your comprehensive review on Trip Advisor. We are truly delighted to know that you consider the Chalet RoyAlp Hotel & Spa as one of your top 3 hotel in the Lausanne Montreux region. We are happy to note that you found our facilities decent and that the hotel offers the ideal combination of luxurious comfort and peace with several activities for the children and as well for the parents. Thank you on behalf of our staff and management for giving us the opportunity to be of service to you and we look forward to welcoming you back in a not too distant future. With kind regards, Markus Marti
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We spend 2 nights at the Royalp as a getaway we both needed. We are used to spend time in very good hotels in Switzerland. We arrived at 4pm and our jr suite was not available, we wait a little less than one hour at the bar to have access to the suite. We wanted to have dinner at one of the restaurants of the hotel, not possible , we were told to order via room service! How can you rent a room at a very big price, knowing that your clients will eat at your restaurants, no other solutions, and not giving them this opportunity????? The suite was big, but poor, with deeply scratched furniture. The so named “big terrasse “ was in fact a small balcony facing the main entrance. I immediately noticed how warm it was in the suite, called the reception and was told to open the window! I also ask for harder pillows-as I always do and receive- only one was available. You understand that if I compare with other 5 stars hotels, I won’t come back here.…
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Date of stay: January 2021Trip type: Traveled as a couple
Helpful
Response from Chalet Royalp , General Manager at Chalet RoyAlp Hotel & Spa
Responded Jan 9, 2021
Dear Happybite, First kindly accept our sincere apologies for having given you cause for disappointment following your stay with us at the Chalet RoyAlp Hotel & Spa. You can be assured that we take those incidents very seriously and are very grateful for detailed information to take necessary measures. I do hope that here in Villars-sur-Ollon we have not permanently clouded your impression of us. In case you decide to give us another opportunity, I would appreciate if you contact me during your next visit. With kind regards, Markus Marti
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PRICE RANGE
$309 - $1,152 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
chalet royalp hotel villars-sur-ollon, chalet royalp hotel and spa
LOCATION
SwitzerlandCanton of VaudVillars-sur-Ollon
NUMBER OF ROOMS
63
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Claim Your Listing Frequently Asked Questions about Chalet RoyAlp Hotel & Spa
Which popular attractions are close to Chalet RoyAlp Hotel & Spa?
Nearby attractions include Swiss Ski School Villars (0.4 miles), Villars Gryon Les Diablerets Bex (0.3 miles), and SAMHART Gallery (0.5 miles).
What are some of the property amenities at Chalet RoyAlp Hotel & Spa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Chalet RoyAlp Hotel & Spa?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Chalet RoyAlp Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Chalet RoyAlp Hotel & Spa?
Yes, a parking garage and valet parking are available to guests.
What are some restaurants close to Chalet RoyAlp Hotel & Spa?
Conveniently located restaurants include Mamma Lotta's, Restaurant Vieux-Villars, and L'Alchimiste.
Are there opportunities to exercise at Chalet RoyAlp Hotel & Spa?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Chalet RoyAlp Hotel & Spa have an airport shuttle?
Yes, Chalet RoyAlp Hotel & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Chalet RoyAlp Hotel & Spa located near the city center?
Yes, it is 0.4 miles away from the center of Villars-sur-Ollon.
Are any cleaning services offered at Chalet RoyAlp Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Chalet RoyAlp Hotel & Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.