EXPERIMENTAL CHALET $196 ($̶2̶3̶1̶) - Updated 2019 Prices & Hotel Reviews - Verbier, Switzerland

About

4.5

Location

Cleanliness

Service

Value

The Experimental Chalet opens its doors in the heart of Verbier and offers 39 rooms and suites, a signature cocktail bar, a restaurant by the renowned Parisian chef Gregory Marchand (Frenchie), the legendary Farm Club and a spa by Biologique Recherche.

Full view

Property amenities

Parking

Free High Speed Internet (WiFi)

Hot tub

Sauna

Free breakfast

Babysitting

Children Activities (Kid / Family Friendly)

Pets Allowed ( Dog / Pet Friendly )

Free internet

Wifi

Public wifi

Internet

Bar / lounge

Restaurant

Free airport transportation

Free shuttle or taxi services

Airport transportation

Shuttle bus service

Business Center with Internet Access

Conference facilities

Meeting rooms

Spa

Ski In / Ski Out

Baggage storage

Concierge

Non-smoking hotel

Dry cleaning

Laundry service

Room features

Fireplace

Room service

Minibar

Room types

Non-smoking rooms

Suites

Family rooms

Good to know

HOTEL CLASS

Location

Full view

69Somewhat walkable

53Restaurantswithin 0.75 miles

31Attractionswithin 0.75 miles

Contact

route de Verbier Station 55, Verbier 1936 Switzerland

Getting there

Sion Airport12 miSee all flights

Rental CarsSee all Verbier rental cars

See all nearby hotels

Nearby restaurants

La Galerie du Chocolat - Chocolaterie de Verbier

Le Rouge Restaurant & Apres-Ski

See all nearby restaurants

Nearby attractions

Ski Service

388 reviews

11 minSpeciality & Gift Shops

Verbier 4 Vallées ski area

107 reviews

15 minSki & Snowboard Areas

3 minSki & Snowboard Areas

See all nearby attractions

31Reviews0Q+A3Room tips

The Experimental Chalet fails to impress

We honestly had high hopes for the Experimental Chalet as they try to be the "cool/hip new boutique hotel" but were really not impressed. Pros: - The staff was really friendly but disorganized - Central Cons: - You could see that they re-did the chalet visually but put 0 effort into rebuilding the rest, various things in the room were either broken or not working properly (e.g. the window to the terrace would not open, the cupboards were you put your clothes were half-broken) - We only received soap and shampoo on the first day, after that there was no refill - The price vs. quality really failed to meet our expectations - CHF150 -CHF 180 per night would be a good price for this property not the CHF 250+ per night we paid. - The parking is super expensive

Date of stay: July 2019

Location

Cleanliness

Service

Trip type: Traveled as a couple

Room Tip: Try to get a room with a balcony

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Dear LuxuryWorlwide I would like to thank you for taking time to review us. Guess feedback is so extremely important to us. I will investigate to undertsand what could have happen. We are continuously working on improving the efficiency in the service. We hope to see you again:

Truly a lux boutique hotel

This is THE best hotel I have stayed in forever. Gorgeous deco, staff who know what you want and need before you do, lots of little extras like good bath robes and toiletries, oversized balconies with mountain views, a fab spa and a great breakfast. I expect I’ll be staying here again soon.

Date of stay: July 2019Trip type: Traveled with friends

Dear Donnaprana Our team makes the difference! We are all really involved in offering the best service. Your comment is a fantastic reward for us. Thank you so much!

Wonderful luxury ski chalet

So stylish with every luxury. We loved The Experimental in the heart of Verbier. We had a lovely cool suite for two adults and two children with our own private terrace and jacuzzi. A driver was always on hand to drop us at the main lifts and pick us up and all restaurants in verbier a short walk away. Hotel has s lovely restaurant too. Great breakfast too.

Date of stay: February 2019Trip type: Traveled with family

Dear theirbadmum, Thank you very much for your amazing review. We are looking forward to welcome you again. Best Regards, Anna Ruiz-Pardos

I'll start by saying this is the first bad review that I have ever posted!.... From start to finish this hotel was utterly disappointing, from the service, to the overpriced food to the rooms! First night we were kept up by the club underneath until 4 am, we asked to be moved, which was done but to 2 floors above which 'apparently' would be quieter... we didn't believe this, so took a room at the back of the hotel in desperation to get a good nights sleep, this room was certainly not big enough for 2 people... but better than being kept up all night by thumping music! The hotel staff were unapologetic and quite frankly rude. Reception staff were pretty unhelpful all the way through, we had to ask for things an average of 3 times before anything was done, they were continuously unfriendly and unwelcoming. Rooms very very basic, food completely overpriced, spa needs a huge upgrade. Don't be fooled by the social media advertising, they are nothing like they market themselves. I'll finish on a positive note.... the drivers and guys that worked in the ski room were great, so helpful, really friendly and definitely a huge asset to this hotel.…

Date of stay: March 2019

Value

Service

Sleep Quality

Trip type: Traveled with family

Room Tip: At the back if you want to actually sleep

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Dear lydiajennings2017, Thank you very much for your feedback. We take under consideration each review and we take good note in order to improve our service. We are vey sorry to hear that your experience was not satisfactory and we will make sure that the situation does not repeat itself. Please accept my sincere apologies. Best Regards, Anna Ruiz-Pardos General Manager

+1

Such an amazing hotel and location!

We always give an online feedback when the hotel wasn’t good enough but this time I’m happy to share our experience at the Experimental Chalet. We went for 5 days in Verbier and it was an absolute pleasure to feel like home, enjoying the spa and the hotel facilities. The staff was particularly caring : Anatole at the bar create such an amazing cocktails and Josephine at the reception always helpful. You need to experiment the restaurant of the hotel! Alex, Vincent, Julia et Jeanne looked after us at the restaurant and I highly recommend the "Cote de boeuf"! The delicious breakfast is what we need before a skiing day. We are already looking forward to coming back next winter!

Date of stay: February 2019Trip type: Traveled as a couple

Dear Gael, Thank you so much for this amazing review, I will make sure the team is aware of your very good feedback. We are too looking forward to welcome you again. Best Regards, Anna Ruiz-Pardos