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Experimental Chalet

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route de Verbier Station 55, Verbier 1936 Switzerland
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Traveler (21)
Room & Suite (25)
Dining (2)

About

Location
Cleanliness
Service
Value
The Experimental Chalet opens its doors in the heart of Verbier and offers 39 rooms and suites, a signature cocktail bar, a restaurant by the renowned Parisian chef Gregory Marchand (Frenchie), the legendary Farm Club and a spa by Biologique Recherche.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Hot tub
Sauna
Free breakfast
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Restaurant
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Spa
Ski In / Ski Out
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Fireplace
Room service
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
31Reviews0Q+A3Room tips
Traveler rating
  • 23
  • 4
  • 2
  • 2
  • 0
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Popular mentions
We honestly had high hopes for the Experimental Chalet as they try to be the "cool/hip new boutique hotel" but were really not impressed. Pros: - The staff was really friendly but disorganized - Central Cons: - You could see that they re-did the chalet visually but put 0 effort into rebuilding the rest, various things in the room were either broken or not working properly (e.g. the window to the terrace would not open, the cupboards were you put your clothes were half-broken) - We only received soap and shampoo on the first day, after that there was no refill - The price vs. quality really failed to meet our expectations - CHF150 -CHF 180 per night would be a good price for this property not the CHF 250+ per night we paid. - The parking is super expensive
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Response from Anna R, General Manager at Experimental Chalet
Responded Jul 9, 2019
Dear LuxuryWorlwide I would like to thank you for taking time to review us. Guess feedback is so extremely important to us. I will investigate to undertsand what could have happen. We are continuously working on improving the efficiency in the service. We hope to see you again:
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This is THE best hotel I have stayed in forever. Gorgeous deco, staff who know what you want and need before you do, lots of little extras like good bath robes and toiletries, oversized balconies with mountain views, a fab spa and a great breakfast. I expect I’ll be staying here again soon.
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Response from Anna R, General Manager at Experimental Chalet
Responded Jul 7, 2019
Dear Donnaprana Our team makes the difference! We are all really involved in offering the best service. Your comment is a fantastic reward for us. Thank you so much!
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So stylish with every luxury. We loved The Experimental in the heart of Verbier. We had a lovely cool suite for two adults and two children with our own private terrace and jacuzzi. A driver was always on hand to drop us at the main lifts and pick us up and all restaurants in verbier a short walk away. Hotel has s lovely restaurant too. Great breakfast too.
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Response from Anna R, General Manager at Experimental Chalet
Responded Apr 19, 2019
Dear theirbadmum, Thank you very much for your amazing review. We are looking forward to welcome you again. Best Regards, Anna Ruiz-Pardos
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I'll start by saying this is the first bad review that I have ever posted!.... From start to finish this hotel was utterly disappointing, from the service, to the overpriced food to the rooms! First night we were kept up by the club underneath until 4 am, we asked to be moved, which was done but to 2 floors above which 'apparently' would be quieter... we didn't believe this, so took a room at the back of the hotel in desperation to get a good nights sleep, this room was certainly not big enough for 2 people... but better than being kept up all night by thumping music! The hotel staff were unapologetic and quite frankly rude. Reception staff were pretty unhelpful all the way through, we had to ask for things an average of 3 times before anything was done, they were continuously unfriendly and unwelcoming. Rooms very very basic, food completely overpriced, spa needs a huge upgrade. Don't be fooled by the social media advertising, they are nothing like they market themselves. I'll finish on a positive note.... the drivers and guys that worked in the ski room were great, so helpful, really friendly and definitely a huge asset to this hotel.
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Response from Anna R, General Manager at Experimental Chalet
Responded Apr 19, 2019
Dear lydiajennings2017, Thank you very much for your feedback. We take under consideration each review and we take good note in order to improve our service. We are vey sorry to hear that your experience was not satisfactory and we will make sure that the situation does not repeat itself. Please accept my sincere apologies. Best Regards, Anna Ruiz-Pardos General Manager
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+1
We always give an online feedback when the hotel wasn’t good enough but this time I’m happy to share our experience at the Experimental Chalet. We went for 5 days in Verbier and it was an absolute pleasure to feel like home, enjoying the spa and the hotel facilities. The staff was particularly caring : Anatole at the bar create such an amazing cocktails and Josephine at the reception always helpful. You need to experiment the restaurant of the hotel! Alex, Vincent, Julia et Jeanne looked after us at the restaurant and I highly recommend the "Cote de boeuf"! The delicious breakfast is what we need before a skiing day. We are already looking forward to coming back next winter!
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Response from Anna R, General Manager at Experimental Chalet
Responded Mar 28, 2019
Dear Gael, Thank you so much for this amazing review, I will make sure the team is aware of your very good feedback. We are too looking forward to welcome you again. Best Regards, Anna Ruiz-Pardos
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Previous
PRICE RANGE
$213 - $828 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Nevai
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisVerbier
NUMBER OF ROOMS
39
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Frequently Asked Questions about Experimental Chalet
Which popular attractions are close to Experimental Chalet?
Nearby attractions include Ski Service (0.5 miles), Verbier 4 Vallées ski area (0.7 miles), and Cherries Walks (0.7 miles).
What are some of the property amenities at Experimental Chalet?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Experimental Chalet?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Experimental Chalet?
Conveniently located restaurants include La Galerie du Chocolat - Chocolaterie de Verbier, Au Vieux Verbier, and Le Rouge Restaurant & Apres-Ski.
Are there opportunities to exercise at Experimental Chalet?
Yes, guests have access to a sauna during their stay.
Does Experimental Chalet have an airport shuttle?
Yes, Experimental Chalet offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Experimental Chalet located near the city center?
Yes, it is 0.2 miles away from the center of Verbier.
Are any cleaning services offered at Experimental Chalet?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Experimental Chalet?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Experimental Chalet offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Are there any historical sites close to Experimental Chalet?
Many travelers enjoy visiting Scie et Moulins de Sarreyer (2.7 miles).